Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Respected Concerned Authority, This is regarding inappropriate behavior of two of bsnl staff (unsure of their cadre and designation)from Chitlapakkam exchange. The two staffs along with a labor, who were deputed to cut a tree close to an apartment near our house, threw the cut down waste near our residence. when asked to deposit in an appropriate manner, the staff (supposedly thiruneelagantan) said NO in a cut throat fashion. the other never heard us. My mother is an INDIA POST employee and I am a working professional. We by no chance deserve such behavior from these kind of people. requesting appropriate action and answer for this miserable experience.

of my bsnl landline no:[protected], which was activated for hungama games on demand, hungama music on demand and hungama movies on demand without my concern, hence i request you to deactive this for my above mentioned land line number and adjust the bill at the earliest for the month of july, 2015, so that i can pay my bill in time.

I am using BSNL Krishi prepaid card. On 17 Aug 2015 I have done recharge of 109rs on Portal BSNL through Debit Card. Amount was deducted from my account...on portal also shown that recharge was successful but not balance credited to me. Please refund my amount. Thanks. A screen shot attached with this complaint.

From Johny P.P. Punnassery house Thuravoor P.O. ANGAMALY, ERNAKULAM (Dist) To BSNL Complaints, Ernakulam Sir, My telephone land line number[protected] of Thuravoor Exchange, Angamaly, Ernakulam District is not working for the last 3.5 months. I already gave complaint to Thuravoor BSNL office many times but till now the problem is not yet solved. We are just paying the the telephone charges without having any use to us. So I humbly request you to take necessary action to solve my problem. Thanking you Johny P.P.

Deactivation of hungama service from bsnl broadband Please deactive hungama service on the landline number [protected] which we were not activated . Please take necessarily action and refund the money. So please request to you to stop this service immediately. It seems to be fraud and cheat earnestly request to you to deactive hungama service with immediate effect. Also refund the email and harrashment cost rupee 3000 due to cheating and fraud by bsnl hungama company. With Regards Andanur Kotrabasappa 211, 3 rd main, P J, extension Davanagere, Karnataka .

I had surrendered my Telephone (No[protected] on 16.09.2010. The Security Deposit is not yet refund to me. In August 2014, they said that the same is approved but for want of Bank details, it is not refunded. On same date, I handed over a Specimen Cheque to them. But no result at yet. Swapan Kumar Maiti [protected]

Please deactivate all the BSNL hungama services viz. games, music, movies etc. from today onwards from my internet connection. My phone number is[protected]. E-mail - [protected]@yahoo.co.in . thanking you for your services and inform me on my e-mail adrress after deactivation of BSNL hungama services.

Dear Sir, On 15.08.15 I made online bill payment for monthly bill of BSNL of Rs.989/- through my Standard Chartered Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below. [protected]@gmail.com Regards Manas Ghosh

Dear sir, i am request to seller particular number but who's provide any other number [protected] this sim will be return to seller and i request to this is not start with name and address given below:- name mukesh s/o girraj date of birth 15.11.1993 address:- 41, gujar dhani ramgarh badali, teh. Sikrai, dis. Dausa (raj.) id no. Zhu/0627901 id prof voter id card i am not hold this sim and i am say for side inform to you for risk.

I m having a landline no as[protected]. Without my consent the BSNL-Hungama activated my account and charged me Rs. 158.15. Please stop the the same immediately from my account and deduct the same from my bill amount. Copies of bills and other details are enclosed Sandeep Jumale [protected] [protected]@gmail.com

I lost my bsnl sim.no was [protected] along with my phone IMEI -[protected] on 1st aug 2015 near poladpur, dist-raigad, state-maharashtra while travelling. i lodge police complaint to nearest police station which is poladpur comlaint no- reg, no.130/2015 rojnama no 216/2015.can i get my phone back?can you trace the phone?as the police station doent have such facility and they didnt showd any interest in this matter

Sir, We are recharging the BSNL 3G sim and using for net surfing. But the last one year, the data speed was very low. In every evening from 5 pm to night 1 am, no data speed. Recharging for 3G connection, and 3G features not available. This complaints are forcing me to take a new connection of other network. we are like BSNL. Kindly here this complaints and please solve this... please... Regards, Ajai kumar.. The tower located in: Thrikkakara Kakkanad Ernakulam Kerala - 682021 My mob: [protected] My e-mail: [protected]@gmail.com

Sir my home is far from bsnl connect tp at about 400 to 500 mtrs. I was installed wi max of bsnl punjab before instalation exch oprs suggested me for wi max because my house is out o[censored]r tp range, when i installed wi max of bsnl my bill at about rs 1000/pm but no i have no received my security deposit receipt i have this post posted at about 2 an half hour from my laptop my account no is pb10051001 ph no of wi max is pb10051001e no is my mobile is[protected]

I paid my landline no[protected] bill Rs696/- for the month of june 2015 online. i paid my amount from the account with oriental bank of commerce, aslali. amount has been debited in my account but credit not afforded. today i received my telephone bill for the month of july 2015 it includes amount of my bill for the month of june 2015. do needful immediately under intimation to me and bsnl.

Such a worst service ever seen. Not at all responding for a complaint register. Fed-up with filing complaints. Paying money monthly around Rs.800 simply. We decided to disconnect the service of BSNL. I would even suggest my friends not to opt for BSNL. Calling to the concerned BSNL staffs and asking about the complaints and taking no steps. Really worst. Even we returned our broad band connection for the same. No use. BSNL taught us not to use their service better opt for private service.

My bsnl no [protected] o[censored]P(East) is not functioning as my outgoing and incoming calls has been restricted without any reason since 11/08/2015. I even cant send message . Inspite of full validity and full recharge i am facing all this trouble. I even called customer care toll free number but it is also not going

I had reported to BSNL office (Tiruchendur-Tuticorin - Tamilnadu) on last week that both my landline and broadband is dead and not working.It is almost 7 days now, nobody had visited to fix the problem. The responsible JTO and staff don't even care, every day you visit or call them, the standard reply is "today we will rectify sir". Lethargic reply

Sir/madam, my telephone no.is[protected]. by fault for hungama service bsnl persons send password but but i didn't activated the service, eventhough they charging from two months unnecessarily. please deactivate the service and retrieve the previous hungama service bil, with regards, gandhi

Sir, ma land line num is[protected]. My landline was not wrkin tril june12th nd i had given complaint on june 14th. And also i even gone to bsnl office in RANNY to give the complaint.They said they wil resolve the problem soon. But no use.I then gone again to offce 2-3times .Atlast the solved the problem on july 25th(AFTER 1 AND HALF MONTH). I also applied for a broadband connection. And they give the connection. But the internet is not working.I hd given the complaint by customer care number and also iven gone to office in RANNY to discuss about this matter .But no use.They said they cant do anything.so please take neccessary actions againt these irresponsible people. Regards Jerin philip james [protected](under RANNY exchange) [protected]

To BSNL Head Office Delhi/Mumbai Dear Sir/Madam, I, Bhavani S Kutty, Served BSNL for 36 Years and retired from Service on 1/06/2015 by taking Volunary Retirement due to which i had forwarded a request to BSNL Divisional office DombivilI regarding retaining of the Service mobile Connection -[protected]. We after applying had submitted all the necessary documents required Like Aadhar Card, Retirement Letter, Pan Card, MSEB Bill at the Customer service centre at Dombivili. In letter and the forms Submitted for a new connection we clearly mentioned we need a postpaid connection. We were assured by the Customer Service centre it will be issued in a weeks time on 02/06/2015 On 10/06/2015, We received a reply saying; the Dombivili customer Service Centre has forwarded Documents and were awaiting for a new sim. On 12/06/2015 We were informed ; the documents has been forwarded to Nandivili Exchange, Dombivili for Verification Purpose and Executive will Visit our Home for the collection of documents again. On 15/06 /2015, We Again enquired on the further proceedings and intimated them that there is supposed to be no verification required, and we were told again that documents for further proceedings has been sent to Nandivili Exchange for verification purpose . We received a call From Nandivili Exchange on 29/06/2015 stating they are sending a person to collect the documents for Verification purpose. On 11/07/2015 Mr Mahtre was sent to collect the documents for further process. Mr. Mhatre - comments he has no clue why he has been allocated to collect this document as it is actually not his duty and for this he had to come on 2 saturday, Understanding our issues He co-operated very well and took our documents. On 17/07/2015 We enquired at Dombivili's Nandivili Exchange & Mr.Paghare said they will Process and send documents to Dombivili Midc Office on same day . On 22/07/2015 Again We Enquired at Dombivili (Divisional Engineers Office ) and We were told Documents has not been received at MIDC from Nandivili Exchange. Later till yesterday there was no movement of the case and finally i Decided to visit Bsnl office Dombivili to find out the reason ;and we see, The Documents which we send were still not processed .the application was not Processed.The sim Card not yet reached .Documents is still at Nandivili Telephone Exchange And on Inquiring with Commercial officer, Bsnl Midc Telephone Exchange, he said its a mere 3 day process and all this procedure was wrongly done .And Verification is not at all required . On 12/08/2015, we finally gave an application to withdraw a request for retaining of Sim, And surrendered the old sim This is the Pathetic and Very unprofessional Service which i received as an X-Employee of BSNL. I am a 58 year old woman Who had taken VRS due to medical Reasons (Pertaining to the Eye) I would request a strict action to be taken against the rightful culprits in this case who have made me suffer by providing Wrong information on various levels. For any Communications in this regards Contact me on bhavani.[protected]@gmail.com/[protected] Sincerly Bhavani S Kutty