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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 335

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F
Faraz Hussain
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband and Landline Connection not working

Address:Patna, Bihar

I am facing a lot of issues in the Landline connection and the Braodband connection not wworking.Even after logging the complaint there is no call made from the concerned departments regarding the issue.The landline connection has been disconneted from almost two months and also now the broadband connection has been disconnected.I don't know what's the issue but still the problem has not been resolved.If such things will continue there is...
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R
Rohit8866
from Chandigarh, Chandigarh
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Speed

Address:Kapurthala, Punjab

Hello i use BSNL internet from 3 Years and use unlimted package speed upto 7/mbs And company promises that the internet speed is faster but when i try that speed is very poor at 60/kbs download speed please help to improve all customers download speed...
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V
vishalndighe
from Mumbai, Maharashtra
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Bsnl Landline Depsoited Refund delayed

Address:Kolhapur, Maharashtra

Sir, I have disconnected my No.[protected] in Feb 2014 and my deposit cheque was refunded to concern office of Kolhapur but they doesn't informed me on my alternate number which was given to them nor on mail also. After visiting BSNL office to Tarabai park and Near Pudhari office, they informed in January that it will be return to their office and it will be sent to back within 3 months and they will inform me on my cell no. - [protected]...
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Address:Vadodara, Gujarat

Telephone No.[protected] went totally dead since about month. Lodged complaint No. [protected] on 26/06/2015 with the BSNL, On 03/07/2015 submitted written Complaint at Subhanpura, Vadodara (Gujarat) Exchange. On 06/07/2015 email communication made to concern Nodal officer. The Subhanpura Exchange supervisor on given No[protected] do not answer phone call. There is no curative action from BSNL. Again BSNL do not give any convincing reply...
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R
Rishabh Mundra
from Bengaluru, Karnataka
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landline not working from 20 DAYS

Address:Belgaum, Karnataka

We have been lodging complaints to the bsnl authorities that our Landline number[protected] connection is In the name of bharathi cements co pvt ltd Area udyambag belgaum state karnataka Std code 0831 Is not working and only internet is working we were asked to purchase new telephone handset as they said that the existing handset is not working and they don't have in stock new handset, thus we brought anew handset but still the...
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R
R Ramani
from Chennai, Tamil Nadu
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Noisy Landline 044 22230810 with BB

Address:Chennai, Tamil Nadu

My Telephone line has BB as well. But for emergency also I can hardly use my Telephone for contact purpose as it is noisy. Except Dial tone we cannot hear or communicate either. Only one telephone is working in the DP. Repeated reminders has not solved the long pending problem. I am a retired Central Govt Officer from erstwhile DOT. For a person of the parent dept the status is like this. Kindly do the needful. Yours faithfully, R.Ramani...
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H
Hirak Misra
from Kolkata, West Bengal
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Very poor landline service

This is my second complain against bsnl jajpur road exchange. Bsnl higher authorities have to play a bigger role to play to stop this kind of customer harrasment. For days my phone is dead but even after several complain they are not taking any action. Day after day year after year these bsnl employees are getting paid, but doing nothing. They are simply ignoring very few customers still left with bsnl landline facility....
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S
sivasankaran.p
from Auroville, Tamil Nadu
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missing my mobile with b s n l sim

Address:Chennai, Tamil Nadu

No.27 nelliappar street, bharathipuram, chromepet, chennai-600044. i am k.sivasankaran.Iam using bsnl sim.[protected] pls lock this number. mobile name-datawind(pocketsurfer2g4) IMEI 1-[protected] IMEI 2-[protected] S/N-P[protected] MAC-000FCF3A4286 this mobile purchased in online on june 24th 2015 we received this mobile....
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T
Titus Cruz
from Mumbai, Maharashtra
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Broadband Service Not working

Since 25-Apr-2015 my broadband has been constantly not working Works for 5 mins then next 4 hrs its not working I lodged several complain over the phone, , visiting the telephone exchange, visiting the area officer, visiting the Divisional engineer near to around 30 complain registered in past 3 months I give compain of Broadband services not working, the linesman calls to say landline is fine and then complain message is given as...
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P
pg_k
from Nashik, Maharashtra
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Require itemized bill for postpaid connection

Address:Pune, Maharashtra

Dear Sir, I have a postpaid connection for mobile with number [protected] ( account number[protected] in Maharashtra Circle. In the period of 5/4/15 to 4/5/15, BSNL has issued me a bill for Rs. 2779 which I fill as excess bill. I wish to inspect the details of above bill dated 9/5/2015 which I have already paid vide invoice number[protected]. I have been inquiring for the same at customer centres in Pune but in vain. They want me to visit...
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Address:Singrauli, Madhya Pradesh

Hello Team, This is in regards to my BSNL Broadband with phone number[protected] and plan-BB-HOME-COMBO-ULD-899-CS37-MONTHLY. With so many attractive advertisements through television, internet and messages flooding my phone with different packages. I had taken your BSNL Broadband with full expectations. And it’s been more than a year now I have never ever seen this broadband working all 30 days in a month. Leave working I have never...
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Khusbu Agarwal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl is a fraud, ram das talekar

Address:Bangalore, Karnataka

My name is Khushbu, I applied for BSNL connection in May Month. i got a call from Ram das tPh [protected] and he sent his executive Suresh to collect the documents and Rs 500 alekar . They didnt give me any acknowledgement and told that i will get the connection within 1 week. After that They are telling its not feasible in your area, they are checking for report. I asked them to refund my money. They told they will do it. Its been 2 months...
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N
NARENDRA74
from Aligarh, Uttar Pradesh
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Stv 155 recharge not credited and recharged :mob 9412155763

Address:Agra, Uttar Pradesh

I had recharged stv 155 through internet banking on 12 jul 2015 i. E. Due date for recharge. My account has been debited with rs. 155. 00 but the the data has not been recharged. I have also lost 2. 6 gb data balance. Kindly do the needful. I had also lodged a complaint on portal. Bsnl txe[protected] and sbi transaction no igoaiijkr8 for rs. 155. 00 on 12 / 07 / 2015 at 08:00:20...
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M
mridul23
from Kolkata, West Bengal
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Phone dead and no broadband

Address:Kamrup Metropolitan, Assam

I have seeking service from bsnl 3 months, but last 8 days i did go with my lanline and broadband. I am seeking service from them, contacted them, send mail to circle officer no response. I am losing time money and work. I went o there office. Till now no response.
What to do. Paid my bills. I lost it and registering a complaint here.
It bsnl assam in guwahati wireless office. I have connection in beltola bongaon
My...
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S
sachin356
from Sonipat, Haryana
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Sector-14/15 Dividing Road Completely Broken

Dear Sir, Divider road between Sector-14/15 in sonepat is completely broken and its so dangerous to drive there even during day time and during night its not suitable for driving at all. I have seen so many people fall from their bikes today after the rain as people don't see big holes in the road due to rain water and they fall and this is really too dangerous for the society. This road needs immediate repair otherwise this is going to...
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M
mukesh g shah
from Surat, Gujarat
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Landline telephone is not working since 15 days

Address:Surat, Gujarat

Telephone Number[protected] Name Mukesh G Shah, Address a/43, Suryapur Society Opp Rushabh Tower Road Surat 392009 Customer ID [protected] I have complained on 29 june 2015 for not working of my telephone, I have been told that there was a cable fault & may be repaired in two days but till date it has not been repaired. Please resolve the complaint at your earliest....
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M
mitesh gada
from Thiruvananthapuram, Kerala
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Wrong deducted from main balance amount of rs.700

Address:Jamnagar, Gujarat

Sir
My mobile no. Is [protected] and service provider company bsnl
I have recharge rs.550/- topup on 06/07/2015 and rs.67 data pack on 9th july 2015 and i have total balance of rs.715/- approxx on 11th july 2015 then at afternoon when i tried to call i found my balance become null so i call to customer care at 123 and inquired about where my balance deducted they told your balance has deducted because you have use internet, then...
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E
Elavathur Ravisankar
from Perumbavoor, Kerala
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recharge not successful

Address:Kottayam, Kerala

Iam from kerala today i recharged Rs.135 on special recharge for my bsnl prepaid no.[protected], through sbi online process.(Transaction ID oxisbi6333735IG0AIEJUWS) and Rs.51 on MTS no. [protected] through sbi online process.(Transaction ID oxisbi6333956IG0AIEKXD0 .the both recharge is not successful. please request you sir reverse the amount in my account.As soon as possible......
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A
ajin rm
from MARTHANDAM, Tamil Nadu
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Unsuccesful rechage but money deducted

Address:Kanyakumari, Tamil Nadu

Sir, I had done a online recharge of 110 rupees to the number [protected] through bsnl's online site on 4/7/2015.they dedudcted money from my account and i didnt get rechage.the transaction no: for the recharge is TXL[protected].Kindly take adequate measures to resolve this matter.email id ajin.rm.[protected]@gmail.com....
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Address:Pune, Maharashtra

The first complaint was lodged on 5th June 2015, it is now 35 days passed, but they cannot find the fault & the complaint is closed saying that it is resolved. I have following complaint nos.: [protected] - 05.06.2015 On 1st July sms say that the complaint is resolved, which was not resolved. [protected] - 01.07.2015 On 2nd July sms recieved saying that the complaint is resolved, which was not resolved. [protected] - 02.07.2015 On...
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