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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 334

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N
nagarajanster
from Chennai, Tamil Nadu
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Postpaid cell surrender and refund of 7500 rs

I had a postpaid cell no.[protected]. I got it converted to a prepaid mobile 3 months back.

I havenot been refunded my deposit of Rs.7500/ so far. I request that the refund be made immediately .

Thanks

A.Nagarjan
177, Defence Colony,
Ekattuthangal,
Chennai-32
[protected]...
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N
nagarajanster
from Chennai, Tamil Nadu
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Postpaid cell surrender and refund of 7500 rs

Address:Chennai, Tamil Nadu

I had a cell no [protected]. I had a deposit of Rs.7500 for this cell. I had surrendered this post paid facility and converted it to a prepaid facility more than 3 months back.
I have not received my refund of a sum of Rs.7500/ so far.


A.Nagarajan
177, Defence Colony,
Ekattuthangal,
Chennai-32....
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A
armaan_khan
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Not getting 3g speed in my area

Address:Hanumangarh, Rajasthan

hello sir. mene bsnl 3g ka 1 gb wala recharge karwaya h. but mere area me 3g speed nhi mil rhi h. 10 ya 15 kbps hi aati h. 1 - 2 hr tak retry krte hi speed milti h wo bih 2 min bad 10 kb ho jati h. but other area me ya market me speed 1 mbps aati h. please ye problem solve kijiye rehan khan [protected]...
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D
dr.jalsingh
from Kota, Rajasthan
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Very poor signals

Address:Jaipur, Rajasthan

Sir I am residing in Siddharth nagar Malviya Nagar jaipur sector No 13 Cellone signals are very very poor and some times no signals.As per nature of bsnl staff no action is taken Resulting in migration of bsnl to other providers If the staff is interested in official work they must take action Dr Jalsingh [protected] [protected]...
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P
PradipChatterjee
from Kolkata, West Bengal
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Payment already made by Cheque but connection withdrawn

Address:Kolkata, West Bengal

My payment for Mobile No.[protected] has made vide cheque no.080133 dt.04/07/15 through Allahabad Bank, Konnagar Branch for Rs.985.00. but have been disconnected my incoming and outgoing calls. Kindly arrange for restoration of my connection and state the latest position....
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S
Sakisami
from Delhi, Delhi
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top up

Address:Vellore, Tamil Nadu

Yesterday I did top-up of Rs.200 to my bsnl number [protected] through my ICICI debit card subsequently the amount also debited from my account, but not credited to my mobile, asked to wait but today shows error . Please let me know what should I do or refund my amount....
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S
sukushanta
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International roaming

My cellphone international roaming not functioning. When I transferred my sim card to a new phone the ikon sim tool kit disappeared. And I am not able to choose international roaming even through mobile network operators. Very frustrated. Pls reply what I should do to [protected]@gmail.com. if I don't succeed in getting a solution I am planning to port over to somebody else on my return. My cell no is [protected]....
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A
akgupta9591
from Solan, Himachal Pradesh
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Telephone No 0177-2657065 not working since 15-7-15

Address:Shimla, Himachal Pradesh

Telephone no[protected] not working since[protected]. There is much noise in the phone . when we dial some no. or some call comes, nothing is heard. We lodged complaint on 16-7-15 via reg no [protected] Nothing was done but aSMS was sent on17-7-15 that complaint has been resolved. I again lodged a complaint on 20-7-15 via regd no. [protected]. But nothing has been done. Without resolving the complaint, SMS are sent after two days that complaint...
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Y
YSharma62
from Noida, Uttar Pradesh
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Not taking complaint into consideration

Address:Ghaziabad, Uttar Pradesh

Dear Sir, Its been 10 days since my landline number is not working. I registered a complaint to the nearby office but it has been more than a week and no lineman has been sent for the same. The phone number that has been given by the BSNL office in my area is most of the times not answered. If our phone cannot be mended then we want a disconnection. It is a very irresponisble attitude towards the customers. I want that a proper and strignent...
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S
Silu priyatam
from Delhi, Delhi
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Recharge value yet not receiving

Address:New Delhi, Delhi

I MR Sohan Priyatam Mob No-[protected](BSNL Odisha) was recharged a amount of Rs.68/-(2G Internet Pack) on this mobile on dated 20.07.2015 by PAYTM through SBI internet banking . A recharge successful message came to my mobile but till yet i am not getting the the service.Whenever i am trying to use it, it deduct my main balance from mobile account .Hence it is requested you kindly provide me this service as soon as possible ....
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Address:Thane, Maharashtra

Dear Sir / Mme We are using BSNL Landline no[protected] from last 20 years. I have done types complaint details as below. 1) Personally Visited Virar west Telephone exchange. 2) Registered complaint through mobile at virar west telephone exchange no[protected]. 3) Registered complaint on 198 & 2502198 - recd complaint id [protected]. After register i got SMS from BSNL careon 16.07.15 at 1.04 pm as below: Dear Customer, the fault...
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T
TARA1768
from Noida, Uttar Pradesh
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Cheating by calling me on my landline no. 1662-244364

Address:Hisar, Haryana

I was called on my land line number[protected] and was informed that that bsnl has started a hungama service vide which you can listen to music, load movie etc. I was told that I will be free trial for 10 days and if I like it then I will be again asked though E-mail. I was asked to press 1 for this I did it.
I did not ask for this service and never responded to the BSNL later on. But to my utter surprise they have charged me some...
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V
vpd_p
from Ghatanji, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost bsnl sim

Address:Yavatmal, Maharashtra

I am a resident of GHATANJI (Dist. Yavatmal) Maharashtra. When I was travelling in the railway one before i.e. on 17/07/2015 to come to Jabalpur and when I drop down at Jabalpur then I could be able to know that my SIM No. [protected] has been lost in transit. Now at present I am away from GHATANJI. I therefore request you to kindly first block my SIM No. [protected] immediately....
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A
azzyxec
from Shahada, Maharashtra
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Landline disconnection

Address:South Goa, Goa

Landline no[protected] Name: Shaikh Abdul Rauf contact no. [protected] I had submitted a form in April 2015 to disconnect my telephone with broadband connection. I had stopped using it. When we found that we were still billed, I resubmitted again in July 2015, when I to check with them they said I have to pay my pending bill. I don't have enough money to pay it all at once (4800rs when last checked it) during both disconnection...
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M
Muralidharan1969
from Pathanamthitta, Kerala
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Weak signal

Address:Kanchipuram, Tamil Nadu

Inspite of various oral complaints to the exchange the signal strength in 155 South ring road DAE Township, Kalppajkkam is not improved over the years. I am using 2 mobile Number [protected] and [protected]. I made complaint to local Telphone exchange as well the Chengalpattu Divisional office . So far no action has been taken. this complaint is prevailling since 2013 jannuary....
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N
Narinder_Kumar
from Chennai, Tamil Nadu
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Refund of my security deposit against bsnl no. 01732-241980

Address:Yamuna Nagar, Haryana

Respected Officer Ref: My BSNL Number[protected]. I would like to inform you that I was a BSNL customer from April 2013 to October 2014. At the time of connection, I paid a security deposit of Rs.1400/-. But some domestic reason, I applied for disconnection of my services (Copy attached) and applied for the refund of my security deposit. It has been more than the stipulated time, I am yet to receive a response from the idle officials....
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A
avyas47b
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Deactivation of BSNL prepaid SIM

Address:Indore, Madhya Pradesh

Sir, I am on a tour to USA and here I have lost my GSM phone containing BSNL prepaid SIM. The no. is : [protected]. Kindly arrange for its' deactivation so that it can not be misused. Archana Vyas, Presently in USA. Permanent Address in India: 47/B, Rajendra Nagar, Indore-452 012 E-mail: [protected]@gmail.com...
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R
raj4u23rd
from Delhi, Delhi
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loss of sim

Address:New Delhi, Delhi

My father was using bsnl service provider connection with cell no [protected] . The cell has been stolen at 6.00 PM near about dwarka mor, New Delhi. I would like to request you please block the sim so that no one could misuse it. Regards Rajnish Kumar [protected] Date- 19.07.2015...
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S
surbhi30
from Dehra Dun, Uttarakhand
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Wifi speed problem

Address:Dehradun, Uttarakhand

Sir, I have been complaining about my wifi speed problem for the number[protected] to bsnl customer care from last 15 days.They always generate a new complaint number and ask me to wait for next 48 hours for their service.But I have not received any help from their side till now.Latest complaint no. is [protected].Even when I ask them to give the number of higher authority they are providing me with wrong numbers.Kindly resolve this issue...
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C
Chatrapathi Winner
from Hyderabad, Telangana
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movie voucher not able to use

Hi iam Srikanth I have booked the tickets from book my show on 17;07;2015 and i take make the payments by payumoney and the amount is 249.12 has been debited from my credit card but tickets are not get conformed . after that i have use the payumoney voucher code for one transaction i have able to use 167.51 only and balance amount 81.61/- is not able to use on the same voucher no for two transaction. Kindly do give the another voucher...
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