Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My number is [protected] and DND activated to stop all promotional sms. I am disturbed daily by unwanted sms from the following addresses, BT 65630, BT 612630, DM 087569, BZ 080008, BW 080008, DZ 080008, DM 080008, DM 1519156, DM 62041, BT 654646, DM 620400.

Sir I have got a Landline Broadband connection no[protected] received First bill of Rs. 2515.00 which is paid by me on[protected] through net banking. next month I got a bill worth Rs. 3556.00.in this bill previous bill 2515.00 was included. I reported to your account officer he advised me to deposit Rs 993.00, and the total amount will be adjusted.I have deposit a ICICI bank Cheque no 882583 worth Rs 993.00 on dated[protected]. This cheque still not collected or bounced from my account of icici Bank. Third Bill we receive Rs.2014.00 The last date is to deposit[protected]. I Think the arrear bill of previous bills are added in this amount. Please adjust the correction and issue me a correct bill to deposit before date. Thanking You Nirmal Kumar Srivastava 9-10 B Dilkash Plaza, Rani kothi Purainia Tiraha Sitapur Road, LUCKNOW

My landline connection outside cable is broken out by natural air and nobody from Bsnl authority letting us service even after 4-5times call...so please provide us proper service...I need service..otherwise we have to lost d connection... Vivek .A.Gandhi, Malegaon ... Phone number [protected]

I am Potom Gibom. Now, the outgoing call for my postpaid mobile no.[protected] has been cut off. And no bills for the previous month of June has been send to me. And I used to pay my bill through internet facility, but now, I don't know my Account number. So, I am in trouble o[censored]sing my cellphone now. So, please send me my account number and lift the ban on outgoing call. yours customer

sir I recharged amount of Rs 200 /- to my mobile no [protected](BSNL KERALA) on 26 jun 2015 it was not recharged to mobile and payment was deducted from my SBI bank account.bSNL TXN NO: TXL[protected] and TXL[protected] showing unsuccessful but money deducted from the account.

I have already, two months ago, requested you for deactivation of hmod . But still i have charged for the same in monthly bill for last two months. Once again i am requesting you please to deactivate hangama music on demand with immediate effect.

With regards
Prakash shirke
Ph no.[protected]

We are very sorry to inform you that our Telephone No. 2332155/2332255 is completely dead since last six months. We have complained several times, but no action has been taken.

We are suffering a lot in the absence of telephone communication. We request you to kindly look into the matter and arrange to restore the connection as early as possible.

Looking forward to hear from you soon.

Regards,

Kishorilal Dhoot
Mangirish,
Padampura, Aurangabad-431 005(MS) Mob: [protected]

Dear Sir, Please look into the matter. The issue remains unresolved even after 10 days. I have tried all options to escalate my problem, but no response received. I have made annual paym, ent for BSNL BB and hence losing out on days due to conncetivity issues. Please assist. I have complained on IVRS for Broadband Connectivity issue where router needs to be re configured for[protected] on 27/6/2015, Friday at 7.30 PM ( I do not have docket no ) On Monday, I received a call on my landline asking if the net is working or not. I said No as the issue not resolved. Till date 1/7/2015, no engineer has come to resolve the issue. On 29/6/2015, I called the customer care to report that no engineer has come till date, they refused to register the omplain as the old complain was already open. Please tell me if the old complain is not resolved within TAT, do I not have a right to inform that. i wanted to eascalate the issue to concerned dept. but they did not provide me any email id or number.Again, I tried to lodge a complain on IVRS and call centre. The new complain no : [protected]. Please assist me . My father, aged 69 years stays alone at the premises and needs the net for online utility payments. As per TRAI, the issue needs to be resolved in 3 days, I received no SMS, no call and the matter still needs to be resolved . Please look into the matter and keep me informed on [protected]. Your assistance required. Regards, Ami Kothari

Sir [protected] is no. par date 06-july--2015 ko "251" ka Recharge karaya jisme 2.2GB data tha par company ne yah --:Content: UR BSNL a/c PV/STV with Rs.251 by [protected] on 06/07/[protected]@08:36:42 PM, ST Rs.30.82, Cr.given Rs.0, valid till 20/11/15, CB Rs..011 RefNo.[protected]:-- Massage bheja par 2.2GB data nahi aya .

i have wifi problems since last month and many times i have booked complaint but no action taken from bsnl . wifi speed and connectivity problems are so many and get stucked. Last week i have booked complaint and company promised that within 24hrs action will wiil be taken but its now one week and no solution got from company. This company must change some rules otherwise customer satisfaction will reduced. technician is not coming to solve the problem since last week and also have telephone issues.

please activate my account having Mob no-[protected] Circle-MP Name-uday prakash tiwari Sim-BSNL

My BSNL LL[protected] is in order.Yoyr service personnel have configured the i-Ball modem too...the coonection is not even staying for seconds, automatically disconnecting...this has been going on since 15 June15.
No corrective action has been taken despite repeated telephonic and in-person complaints.
I'm being given flimsy excuses like server is down, its raining now, next 2 days it will correct itself, etc which is just nonsense.
Im an old BSNL customer for past 10 yrs..never faced this problem.I have 950 UL plan which I have made annual payment till May2016.
Im incurring financial losses due to callous attitude of your staff.Please rectify

Hi, My BSNL Landline number is[protected]. I would like to know the incoming calls made to my landline on 24th and 25th may 2010. Kindly treat this as urgent and please mail to my email id : [protected]@gmail.com Thanks, Shekhar

BSNL tower was installed in our place last 6 years ago. my father had signed for 16 years contract. they are paying Rs500 per month.However they are not paying regularly and they have not given any documents yet. We would like to cancel the contract. Can anyone suggest us how to approach to resolve this problem

Kindly deactivate BT messages to Mobile :[protected] i would like to deactivate it now i have called many times to BSNL customer care to deactivate the service nothing happened please do the needful My Mobile No: [protected] Kindly reply me a message after deactivation to my mobile Thanks Ganapathy.m, Salem-16

I'm Amit Parmar from Godhra Gujarat I've all the documents ready for the application of new bsnl landline connection I've visited bsnl Godhra office 🏢 three or four times last month along with the necessary documents But unfortunately they kept refusing and denying to provide me new landline connection This is one type of "Dadagiri" in Gujarati term Kindly do something Regards, Ameet

My number[protected] Gets wrong number calls for HP gas booking at lease 20 calls from various parts of Karnataka. This is happening from February 2015, Ensure that HP gas booking number wont get tagged to my number. My contact : pai.[protected]@gmail.com

I am a customer of BSNL Rajasthan since Jun 2013. Presently I am in Bangalore and want to use 3G Internet. I recharge 3G pack but the same is not activate till now. I contacted customer care, he told me that please contact Rajasthan BSNL. Then I also try to contact Rajasthan BSNL but could not contacted yet. Sir. In view of the above fact, it is requested to you that the services for 3G may please be continued.

i have returned a postpaid sim card to bsnl for deactivation with phone number [protected] in the month of january 2015, the refund was processed on 17th feb, 2015, but i have still not received the refund amount of Rs.500/=(five hundred only) from them inspite of numerous visits to their office from where i purchased it, which is located at patny circle, r.p.road, secunderabad, telangana. pin code 500003. They give reasons such as shortage of funds, change in software, officer on leave. As of today it has been almost 6 months and still it looks like they are not in a mood to refund the money. Avinash Punjabi Ph:[protected]

I had done a payment to bsnl recruitment through sbi net banking with ref no 8449556IG0ADSZYU4 transferto 311627 of 769.38rs on 9th June 2015 but it showed the status : NOTPAID. for this I had given a complaint to the bank through mail(ref no: PT[protected] but they replied that "the transaction has been proceed to merchant, please contact ur merchant" . so please solve this soon