Bharat Sanchar Nigam [BSNL] Complaints & Reviews

i have wifi problems since last month and many times i have booked complaint but no action taken from bsnl . wifi speed and connectivity problems are so many and get stucked. Last week i have booked complaint and company promised that within 24hrs action will wiil be taken but its now one week and no solution got from company. This company must change some rules otherwise customer satisfaction will reduced. technician is not coming to solve the problem since last week and also have telephone issues.

please activate my account having Mob no-[protected] Circle-MP Name-uday prakash tiwari Sim-BSNL

My BSNL LL[protected] is in order.Yoyr service personnel have configured the i-Ball modem too...the coonection is not even staying for seconds, automatically disconnecting...this has been going on since 15 June15.
No corrective action has been taken despite repeated telephonic and in-person complaints.
I'm being given flimsy excuses like server is down, its raining now, next 2 days it will correct itself, etc which is just nonsense.
Im an old BSNL customer for past 10 yrs..never faced this problem.I have 950 UL plan which I have made annual payment till May2016.
Im incurring financial losses due to callous attitude of your staff.Please rectify

Hi, My BSNL Landline number is[protected]. I would like to know the incoming calls made to my landline on 24th and 25th may 2010. Kindly treat this as urgent and please mail to my email id : [protected]@gmail.com Thanks, Shekhar

BSNL tower was installed in our place last 6 years ago. my father had signed for 16 years contract. they are paying Rs500 per month.However they are not paying regularly and they have not given any documents yet. We would like to cancel the contract. Can anyone suggest us how to approach to resolve this problem

Kindly deactivate BT messages to Mobile :[protected] i would like to deactivate it now i have called many times to BSNL customer care to deactivate the service nothing happened please do the needful My Mobile No: [protected] Kindly reply me a message after deactivation to my mobile Thanks Ganapathy.m, Salem-16

I'm Amit Parmar from Godhra Gujarat I've all the documents ready for the application of new bsnl landline connection I've visited bsnl Godhra office 🏢 three or four times last month along with the necessary documents But unfortunately they kept refusing and denying to provide me new landline connection This is one type of "Dadagiri" in Gujarati term Kindly do something Regards, Ameet

My number[protected] Gets wrong number calls for HP gas booking at lease 20 calls from various parts of Karnataka. This is happening from February 2015, Ensure that HP gas booking number wont get tagged to my number. My contact : pai.[protected]@gmail.com

I am a customer of BSNL Rajasthan since Jun 2013. Presently I am in Bangalore and want to use 3G Internet. I recharge 3G pack but the same is not activate till now. I contacted customer care, he told me that please contact Rajasthan BSNL. Then I also try to contact Rajasthan BSNL but could not contacted yet. Sir. In view of the above fact, it is requested to you that the services for 3G may please be continued.

i have returned a postpaid sim card to bsnl for deactivation with phone number [protected] in the month of january 2015, the refund was processed on 17th feb, 2015, but i have still not received the refund amount of Rs.500/=(five hundred only) from them inspite of numerous visits to their office from where i purchased it, which is located at patny circle, r.p.road, secunderabad, telangana. pin code 500003. They give reasons such as shortage of funds, change in software, officer on leave. As of today it has been almost 6 months and still it looks like they are not in a mood to refund the money. Avinash Punjabi Ph:[protected]

I had done a payment to bsnl recruitment through sbi net banking with ref no 8449556IG0ADSZYU4 transferto 311627 of 769.38rs on 9th June 2015 but it showed the status : NOTPAID. for this I had given a complaint to the bank through mail(ref no: PT[protected] but they replied that "the transaction has been proceed to merchant, please contact ur merchant" . so please solve this soon

Dear Sir, This is to inform you that i have applied for a BSNL land line connection with broad band on 23rd Jun'15 on online. But i didnt get the connection till date. Please help me in this case. Name - Murugan.K TNERO No: [protected], Date:23/06/2015 Contact Details:- K.Murugan, 82, First Cross Street, Sri Ruby Gardens, THINDAL, Erode - 638012

My land line no[protected] in name of manjit singh tuteja is not working form 24 / 6 / 2015 complian no - [protected] and inspite of several reminder on computerised and mannual compiants no one has come to attain the complain. To my surprise i am getting a message on my registered mobile no that you compain has been solved. So i have to submit a new complain no - [protected] even after the new complain no one has attained my complian till 3 - 7 - 2015 my phone is not working even though i have given a personal written complian to the department. Kindly look in this matter and oblidge,
Thanking you,
Manjit singh [protected]
Mail id - [protected]@yahoo.com

Respected sir... I am a BSNL landline user from Madhya Pradesh & broadband user as well.And I am facing too much problems using Bsnl.I do complain regarding such problems to my near by Bsnl exchange, that Bsnl landline[protected] is off since from 25/06/2015 & Broadband is off from 30/06/2015 but no steps are going to be taken by the exchange.In this reference I want your strict attention for that. Exchange contact no.[protected] Rajgarh(dhar), Madhya Pradesh. Thanking you in advance... Ajay ambor Contact no. [protected].

I am a consumer of BSNL internet and using an unlimited plan. I live in a place where we have no other alternate to get a broadband other than BSNL. Repeated complaints are not at all making things in order. I am paying the bills correctly but with no proper service. I have an internet connection which will last only for 2 mins and will be disconnected for next 10 mins. Hope I will get a response from here. Landline respective to this is[protected]. Alternate contact: [protected] Thanks & Regards, Gopu

Dear Sir / Ma'am,
this is to inform you that i am a BSNL user for a long time but since my start, I have been facing problems with my Internet connection.

Over the time, I have lodged a complaint with BSNL and many personel have attended my house to solve the problem via various methods, but till date the problem is not fully solved.

The connection is very slow, (though i hold the most costly and fastest network plan of BSNL), the line keeps getting dis-connected from time-to-time and recently I found out that the ADSL link is going off from the modem which is dis-connecting the line.

As i am a student and there are a lot of studies online, I am bound to convey this informtion to the higher authorities of BSNL because I found nothing useful in just docketing a normal complaint.

Till date, BSNL did not take any concrete steps in fixing my Connection and I am just so irritated with it that I am forced to lodge a complaint against BSNL at the Consumer Court.

I hope this matter will be resolved at the earliest.

Regards,
Srohit Roy.

I have following Bill paid through BILLDESK for reference Biller Name: BSNL CELLONE Bill Number: MPPUN[protected] Customer Account Number: [protected] Bill Due Date: 05 Jul, 2015 Payment Amount (Rs): 192.00 Paid From: HDFC BANK Scheduled Date: 30 Jun, 2015 Transaction ID:[protected] here by I would like to request you to kindly withdraw this bill payment facility to BSNL with above details against my HDFC AC no [protected]. kindly have this measures effective immediately

Sir
I am taking broadband services from bsnl since last 6 year, but bsnl had not provide internet speed as per plan so i change my plan since dec. 2014 to bb rural combo ul 650 but after six month passed this huge amount plan also not provide the very less speed (Plan is 512 kpbs) it provides only between 120 - 170 kpbs sometimes it become more less.
So bsnl is cheating rural customer and often it breaks its services, there is no proper maintenance of broadband or landline, these services may disconnects without any notice and after complaining telephonic it could not be solve.
And in the bsnl customer portal we have not given facility to write our actual problem or complaint. They have give only two option to complaint register. 1 land line 2. Broadband there is only option to complain but we could not define what are the problems.
So pls alert the bsnl to provide proper internet speed to rural area. So what what we paid for the services we can use it properly.
Thanking you.

Durga shankar meena
Landline no. [protected]
(Broadband is availed with this no.)
Jnv multhan
Badnawar, dist dhar (M. P.)

Dear sir, Subject: without landline service given continue since last two month why to pay for bill. i have apply online to change my telephone plan in month of may and opted annual payment, but the bill had annually bill sent on the same month with 1320 telephone charges. OK, but there is no service since I opted or change telephone plan (from 30 April 2015 to toll today 2 july 2015) and I could not use my telephone because of telephone line disturbance. Then why should I pay annually bill then even a single day since change the plan I could not get the services. And now I had apply for new plan but telephone services is not activated to my connection due to exchange system problem. Pls give me relaxation from the annual telephone bill charges that now I had change the plan online. From last three month continuously my landline phone is not working. Even a single day it is not works or give call services then please provide me relief from this BSNL fault in service and exempt to pay last two month landline bill for not serving. THANKING YOU FROM DURGA SHANKAR MEENA PHONE NO. [protected], MOBILE [protected] JNV MULTHAN, TEHSIL BADNAWAR DISTRICT DHAR MADHYA PRADESH

sir My phone Number is [protected].I mistakenly subscribed to BT-SDP TRY CATCHYLOOKS.Because of those messages, my main balance is being deducted by Rs.30/-last week and Rs10 of this week .So I kindly request you to deactivate this plan immediately. Thanking you sir. GEORGE