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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 38

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J
Jasurob
from Noida, Uttar Pradesh
Mar 19, 2022
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Bill pay- wifi

Address:Coonoor

Hi,

I have paid the bill on the due date 19/3/22 using mybsnl app and the money is deducted from my bank account but the status shows failed. Attached is the screenshot of the transaction.

Kindly fix the error and generate my receipt as soon as possible.
Bill No- FCDR[protected]...
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U
usjkdjodosksksk
from Aurangabad, Maharashtra
Mar 19, 2022
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Not getting port upc code

Address:aurangabad

Facing lots of issues bt currently most irritated for couldn't getting upc code porting so can't express my bad wording pls check and solve it's urgent for me....
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M
MILIND TAGARE
Mar 18, 2022
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Reversal of wrong recharge for 8275455384

Dear sir,
I have done wrong recharge for my other number [protected]( of my father). I was about to the recharge for my other number [protected]. Some how I did recharge for 384 number. I have donr transaction through free charge wallet. Referece IDs are [protected], UPI ref ID is[protected]. This was done on 18/03/22 at 7.30pm.
I have send message to 58081 for reversal. But it replied with you are not correct dealer.
I...
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X
Xiao55
from Thoubal, Manipur
Mar 18, 2022
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I'm complaining about Subsisting Contractual obligations

I can not get UPC for my mobile number. When I was applying for UPC I got a message saying "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." Please solve this problem....
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N
NNN@
from NARORA, Uttar Pradesh
Mar 17, 2022
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Regarding refund/ adjustment my recharge value

Hello dear, I recharge a wrong plan on my bsnl number [protected]] with plan 1498 which was supposed to be done with 1499 plan. This happened because of the confusion as these numbers are to close and I don't know what to do now. Can you please help me to get this resolve. Thank you. Ref ID [protected]...
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V
Venkatesh Anandas
Mar 16, 2022
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Shifting of BSNL Pole & Box in front of my house entrance

Address:BSNL Regional Office, Patny Center, Secunderabad, Hyderabad District, Telangana.

Respected Sir,

This is to inform you that we are having a problem with the unnecessary pole of BSNL in front of our house Door entrance and there are no BSNL connections anymore and this pole is used by other Local T.V and Net cable operators wires are also tied with the support of your pole which are coming in front of our house and causing a big problem. It is also, causing difficulty to construct an entrance door to my...
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A
Akhilesh kumar Rahangdale
Mar 16, 2022
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BB not working since 2 days

Address:bsnl bilaspur

My land line braoadband connection no is [protected]. location of connection is sipat Dist-bilaspur(CG), i have already registered complaint about this but not resolve .My internet is out of order since 2 day.kindly look into the matter.

regards
akhilesh kumar rahangdale
mo-[protected]
[protected]@gmail.com...
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D
Dylan12
Mar 15, 2022
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Proactive sim command rejected by ME

Address:Nagaland,Kohima

Mobile screen showing SIM REJECTED. I just switch off my phone and then on again then it shows on display sim card rejected.
Mobile no. [protected]...
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A
atanu_das
Mar 15, 2022
Mar 15, 2022
This thread was updated on Mar 15, 2022
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Not providing any UPC number

Website:bsnl official website

After sending several PORT messages since 2 days to 1900 for porting my existing BSNL sim to jio service provider; I am not getting any UPC number. A message stating "UPC cannot be generated as there are subsisting contractual obligations with your service provider" is sent to me whenever I send a porting message.
Even after contacting with the bsnl customer care, I didn't get any positive reply....
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L
laptop_raj
Mar 15, 2022
Mar 31, 2022
This thread was updated on Mar 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Porting code not generated

BSNL network coverage in my area very poor.I want to port out from BSNL.While I am requesting for port to 1900, "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." Massage I am receiving.My number is [protected]. Please do the needful....
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S
Samiran66
from Kolkata, West Bengal
Mar 14, 2022
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UPC not generate

Currently I am using BSNL but not able to port my number, as get the error message:
UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider. Kindly help me to generate UPC.
I have not done any contract with bsnl. Not get any help from their customer service regarding this issue....
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S
Shiva9490
from Karimnagar, Andhra Pradesh
Mar 13, 2022
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Overcharging by bsnl franchises

The BSNL franchise operators are charging more than the displayed amount for giving a new connection...
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A
Aneil Vishen
Mar 13, 2022
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Bsnl sim recharge amount debit but not recharge

Address:53 Radha Vihar Kamla Nagar Agra

Dear Sir,
I have recharged my BSNL Prepaid Sim NO [protected] Dated 11.03.2022 Time 9.30 PM with transaction ID IGSM[protected] .. same time amount debited from My bank Account but recharge failed ...

Requested you to please reverse my debited amount 397.00 Rs in same account or Clear my recharge status .

Regards
Anil Singh...
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Since from last 4 days my net is not working properly and when i was call to customer care they provide same response all the time.i am very frustrated from this service and very bad and slow irresponsible service ....
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M
Mrinmoy jana
Mar 12, 2022
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Porting problem

BSNL is on 3G service and I'm getting pathetic data speed at my location. I am trying to port my number to another network service provider.

PORT send to 1900

During the process of generating porting code I am getting below message :

"UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."...
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S
sukhwinder160477
Mar 12, 2022
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Money deducted from account but recharge not done

Sir, I recharged my bsnl new number [protected] yesterday through Google pay. It is showing that recharge is successfull but I didn't get any confirmation message regarding zthis and whenever I tries to make a call It is not connecting. Please solve this issue as soon as possible. Thank you...
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P
Paras Paner
from Panaji, Goa
Mar 11, 2022
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BSNL Landline Fault since 2 months

I m Dr. Paras Paner at Dr. Paner Surgical Hospital, Durganagar, Kamatwada, Trimurti Chowk, Nashik
Landline No. 2395815
This landline belongs to hospital and is repeatedly faulting since last 2 months
I booked the complaints so many times and also called up the concerned officer.
He is unable to resolve the issue... It's harassing and strange... Patients are getting too much trouble in communication...
br...
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M
Malla Harish Kumar
Mar 11, 2022
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Broadband connection not established but sent bill and notice now

Address:Vizianagaram

BSNL- I just enquired about broadband plan on internet and showed intrest in new connection,
They started sending empty usage bills monthly without giving me the internet connection.
Complained to office and dropped mail no response,

After 1 year they sent me a notice and ordered notice to report loak adalat...
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K
Kandikattu Sreedhar
from Raipur, Chhattisgarh
Mar 10, 2022
May 20, 2023
This thread was updated on May 20, 2023
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BSNL 3g network coverage is very poor unable to do online transaction and work

BSNL 3G NETT COVERAGE OF BSNL IS VERY SLOW AT LABOUR HUT, BACHELI, DANTEWADA DISTRICT OF CHHATTISGARH. NO response from bsnl even though is trying to contact several times. There is a malafied intention with other network. No speed. Unable to do online transaction and works with BSNLNET....
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R
Rushabh Pharande
Mar 10, 2022
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VoLTE services and customer care negligence

Requesting since many days for activation of VoLTE services from customer care but dint yet got the solution for the complainant n just getting negligence from customer care only waste of time calling customer care..hope i get my issue resolved soon n won't force me to port my sim to other services...
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