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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 38

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P
pallavi kali
Mar 27, 2022
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Address: 49-3-184, gandhiji colony, gunadala, vijayawada

Iam rathna kumarib pls remove unused pole in my house. d.no 49-3-184, gandhiji colony, gunadala vijayawada ph no [protected]
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    P
    Prateek114989
    Mar 27, 2022
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    Address: C149 Ram Nagar, Kanker Khera, Meerut

    There is a pole right in front of my house, which is redundant as we have no current BSNL connections in our area from last several years. Please remove this pole as this is causing a disturbance because now we are increasing the length of our wall and it is coming between it. It's also tilted and pose a risk of falling if heavy winds blow. Please do the needful and remove this at the earliest.
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      A
      Ashhab
      from Marehra, Uttar Pradesh
      Mar 27, 2022
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      Hii recently I shifted to my home town to Marehra Distt -Etah here I m facing a huge network problem in my BSNL sim it always show Emergency calls only.
      Before this month its network came as electricity came and gone as electricity gone.
      But nowadays its network didn't affected by electricity it always show Emergency calls only.
      Please help me and sort out my problem as soon as possible.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        Sonu122333
        Mar 24, 2022
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        Address: Ranchi

        UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          Saravanan Devendran
          Mar 24, 2022
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          Address: 1st Cross(Inner Cross), Papaiah Layout, HAL 3rd Stage, Bangalore 560017

          Dear Sir / Madam,

          I live in 1st Cross, Papaiah Layout, HAL 3rd Stage, Bangalore 560017 (Behind Cloudnine Hospital in Old Airport Road). The residential area road width is 15 feet and in that there is an idle & unused BSNL pole in the road hence disrupting the mobility of 4 wheelers entering and exiting out of the road.

          I sincerely request to remove the unused pole completely from the road which would help mobilising the vehicles easily.

          My Name is SARAVANAN DEVENDRAN and I am one of the resident here. Looking forward for your sincere help and support here.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            A
            Advocate Taib
            Mar 24, 2022
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            Address: Babhan Gawan Gandhi Nagar Basti

            My bsnl is not getting signal for 10 hours please solve it fast My handset is good, My other sim are working properly but last night on 23 March 10:50 pm the bsnl signal is gone and not coming right now 24 March please solve the issue . I faced many problems
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              P
              p_ghosh2016
              from Kolkata, West Bengal
              Mar 23, 2022
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              I want to port out from BSNL. While I am requesting for PORT to 1900, "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. Massage I am receiving. My number is [protected]. Please do the needful.
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                G
                Google01
                from Faizabad, Uttar Pradesh
                Mar 23, 2022
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                I had already submitted a complaint few months back but didn't get any response so sending again.
                Hello dear, I recharge a wrong plan on my bsnl number [protected] with plan 1498 which was supposed to be done with 1499 plan. This happened because of the confusion as these numbers are to close and I don't know what to do now. Can you please help me to get this resolve. Thank you. 👀
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                  V
                  vivekkodoth
                  from Kanhangad, Kerala
                  Mar 22, 2022
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                  Address: kanhangad

                  Vivek.Kodoth
                  22/03/2022
                  [protected]
                  My above prepaid number is not active from yesterday. No network shown, unable to call, sms.
                  Pls resolve ASAP
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                    D
                    DAS Vlog Bsp
                    Mar 22, 2022
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                    I am try many time to generate UPC code but. Every time. 1901 reply. "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."
                    Please BSNL resolve my problem.
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                      R
                      Rudraksh Pandey
                      Mar 22, 2022
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                      Bsnl pole in front of my house around 6 months ago there is lot of disturbance in parking and takes no action by bsnl authors so pls solve my problem as soon as possible Thank you
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                        K
                        Kala. S
                        from Trivandrum, Kerala
                        Mar 21, 2022
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                        BSnl mobile number [protected] is recharged on 21/3/2022 at 12.36.48 for Rs 319/- but the same is yet to be activated. Recharged through mobile banking of Canarabank ref no[protected]
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                          A
                          arpit0154
                          from Jammu, Jammu and Kashmir
                          Mar 20, 2022
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                          I want to port my bsnl sim to another network but company is not providing the UPC number which is essential to port into another network. My bsnl number is [protected].
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                            R
                            Rajib22
                            from Kolkata, West Bengal
                            Mar 20, 2022
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                            I want to port my number.
                            My number is [protected].
                            But bsnl not given port number.
                            Every time I got "subsisting contractual obligations, please contact service provider " this sms.
                            Please solve my problem as soon as possible
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              G
                              Gokul Cherry
                              Mar 20, 2022
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                              Address: Chennai

                              I have been trying to port my bsnl postpaid number, but I am unable to generate the porting code. It say “ Could not be processed”.

                              Really irritated with a slow network and now unable to port.

                              Kindly provide me with my porting code

                              Number :[protected]
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                                V
                                vivekraje
                                from Chinchwad, Maharashtra
                                Mar 19, 2022
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                                Address: BSNL Staff Quarters Chinchwad near Niramay Hospital

                                Please take corrective action against unauthorised vehicles parked inside our society BSNL Staff Quarters Chinchwad.
                                We are suffering from unauthorised vehicles parked inside our society, we are facing lots of difficulties due to this.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  J
                                  Jasurob
                                  from Noida, Uttar Pradesh
                                  Mar 19, 2022
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                                  Address: Coonoor

                                  Hi,

                                  I have paid the bill on the due date 19/3/22 using mybsnl app and the money is deducted from my bank account but the status shows failed. Attached is the screenshot of the transaction.

                                  Kindly fix the error and generate my receipt as soon as possible.
                                  Bill No- FCDR[protected]
                                  +1 photos
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                                    usjkdjodosksksk
                                    from Aurangabad, Maharashtra
                                    Mar 19, 2022
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                                    Address: aurangabad

                                    Facing lots of issues bt currently most irritated for couldn't getting upc code porting so can't express my bad wording pls check and solve it's urgent for me.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      M
                                      MILIND TAGARE
                                      Mar 18, 2022
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                                      Dear sir,
                                      I have done wrong recharge for my other number [protected]( of my father). I was about to the recharge for my other number [protected]. Some how I did recharge for 384 number. I have donr transaction through free charge wallet. Referece IDs are [protected], UPI ref ID is[protected]. This was done on 18/03/22 at 7.30pm.
                                      I have send message to 58081 for reversal. But it replied with you are not correct dealer.
                                      I request you to kindly revert the money.
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                                        X
                                        Xiao55
                                        from Thoubal, Manipur
                                        Mar 18, 2022
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                                        I can not get UPC for my mobile number. When I was applying for UPC I got a message saying "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." Please solve this problem.
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