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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Mar 29, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 36

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R
Rrp5025
from NASHIK, Maharashtra
Apr 20, 2022
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I am existing customer of BSNL prepaid & i change in my connection on 19th Mar-22 Prepaid to postpaid. after converting Prepaid to postpaid BSNL network is poor. I am facing call droping issue & internet connectivity issue ( internet convert within a fraction of minute in to 2G & 3 G mode.)

I am sending messaging to MNP portal. I am receiving message the period of last activation of mobile is less than 90 day.

my question is how its possible activation is less than 90 days. because my connection is old ( maximum 5 years old in BSNL prepaid)

I want to port my connection in other operator.

please guide me to generate UPC code on urgent basis ( as per message less than 90 days)
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    A
    arasu
    from Chennai, Tamil Nadu
    Apr 20, 2022
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    Address: Address : 756 , keela theru (street) , Near BSNl Tower , Kothamangalam, Tamil Nadu.

    Dear Sir/Madam,

    Please Note BSNL tower rental agreement for your reference and requesting immediate action for Remove the tower shift the mobile tower away from residential area reason people's affecting health problem mobile tower next to house below 35 meters. We are not interested to continuous our house we want to shift our family stay & land area for our farming, corona period no proper income for us. Help us Humble request.
    Around 1 km distance from our house a lot of free lands / government land also available for your Tower installation hazard free location. consider the information have a look into this issue.
    We informing prior notice before 3 months for tower clearance with all details for future action.

    We already requested with concern person BSNL Head office to MR. P MADASAMY, SDE Mob: [protected] Ph:[protected] Karaikudi, TE, 22, Nethaji Rd, opp new BS, 6300011 [protected]
    &
    MS. SARASWATHI, SDE Mob: [protected]Ph:[protected] Sivagangai, collectorate TE, 6305622 [protected]
    No Action till-date just avoid us while mobile calling no proper response. We visited local BSNL office many times.

    Thanks & Regards,
    Vairavansaroja
    Contact no.:91 [protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      R
      RiRo
      from MADURAI, Tamil Nadu
      Apr 19, 2022
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      Address: RH 39, PALAAMI ENCLAVE, RESERVE LINE MADURAI 625014

      I paid Rs 2399/= on 18 APRIL 2022 online to recharge my BSNL prepaid mobile having number [protected] using my SBI VISA credit card { No: [protected] }. I also received RECHARGE SUCCESS SMS to my another mobile. Also money was paid by my SBI credit card. But today after enquiry at BSNL MADURAI TALLAKULAM office I came to know that my mobile is not recharged. Through SMS I also received cash back voucher number as RC27196709V2399. Kindly help me to recharge my mobile for Rs 2399/= . Please do the needful and oblige.
      THANKING YOU
      YOURS SINCERELY,
      S.NATARAJAN
      19 APRIL 2022
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        sarmanstl
        from Visakhapatnam, Andhra Pradesh
        Apr 18, 2022
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        Address: VKB Sarma Sr Account's officer ASL DRDO Kanchan Bagh Hyderabad 500 p58

        I SARMA VKB submit that on my transfer to Hyderabad I surrendered my telephone connection no.2572429 on 26 Nov 2021 to SDE Gopalapatnam Visakhapatnam and obtained receipt. He intimated that the amount of Rs.3500 which I deposited for telephone connection in 2001 will be refunded by January 2022 maximum. Regret that I have not received till date in my Bank Account. Request expedite action and refund my deposit immediately. Status may be intimated to my mail id [protected]@gmail.com
        Or cell number [protected].
        Regards
        VKB SARMA Senior Accounts officer DRDO
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          Sourup Nag
          Apr 18, 2022
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          When I'm trying to PORT out from bsnl prepaid Sim, I'm receiving this sms

          UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

          I have lodged a complaint with their customer care too but they have not updated anything to me. This is critical for me.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            K
            [email protected]
            Apr 18, 2022
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            Address: Vill-Harirampur, p.o-Gurbari, p.s-Gurap, dist-hooghly

            When i going to send port message on 1900 for UPC code, they are send me a message that is"UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." please solve the issue as soon as possible.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              L
              Life Coach Lokesh
              Apr 17, 2022
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              Address: Kolkata

              I have been trying to get UPC code since 11th April and inspite of several complains till date nothing has happened.

              I am getting following message

              UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                Y
                Yusuf Dawish
                from DARBHANGA, Bihar
                Apr 17, 2022
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                I want to request you that i want to Port my sim bsnl to jio but UPC code not received when I send port msg on 1900 then company send me that UPC code cannot be generated as the last period of last activation of mobile number is less than 90 days ago so plzzz i request to you that give me UPC code
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  R
                  Ranjith1993
                  from Hassan, Karnataka
                  Apr 16, 2022
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                  Hello Team,

                  I am Ranjith, I am trying to get the mobile port number from many days, am trying to send the msg to 1900, msgs are not delivered.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    S
                    Srikrithiga Narayanan
                    from Rewari, Haryana
                    Apr 16, 2022
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                    Address: Bangalore

                    I have been trying to contact customer service through customer call number and even trying to lodge a complaint via your website as well regarding internet service which shows full network and H+ symbol and still not even 1 MBPS is coming over internet. If at all I need to resolve the issue atleast some means should be open to raise the issue. I am very much disappointed and irritated as have been trying all these since three days and no one picks the call nor the website works. Unfortunately I had to raise this issue to your level so that atleast then you could improve your service and resolve grievances. Very much appreciated if you could atleast resolve this issue.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      S
                      Sipin kumar tiwari
                      from Sasaram, Bihar
                      Apr 15, 2022
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                      Address: Sasaram bihar

                      UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        V
                        Vinaykragrahari
                        from Basti, Uttar Pradesh
                        Apr 14, 2022
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                        Address: Vill. Baghapar Post office karahpithiya, District Basti Uttar Pradesh

                        हमारे ब्लाक एवं नगर पंचायत बनकटी बाजार में बीएसएनएल का टावर है इसके साथ ही बस्ती जनपद के पूरब बार्डर से लगभग 15 किमी दूर जनपद संतकबीर नगर के विश्वनाथपुर चौराहे पर भी बीएसएनएल का टावर जो बहुत दिनों से बंद है। जिससे जनता को लाभ नहीं मिल पा रहा है इसलिए जनता परेशान हैं। वोडाफोन आइडिया, एयरटेल, जीओ सहित सभी प्राईवेट कम्पनी वाले धड़ल्ले से अपना रिचार्ज महंगा कर दिए हैं जिससे जनता के ऊपर बहुत बड़ा समस्या एवं पहाड़ टूट पड़ा है। बगल में बस्ती से 60 किमी एवं संतकबीर नगर से 40 किमी दूर देश के सबसे बड़े राज्य के मुख्यमंत्री माननीय योगी आदित्यनाथ जी का गृह जनपद गोरखपुर है जिसे सीएम सीटी के नाम जाना जाता है। सरकार की बीएसएनएल कम्पनी का लाभ ना पाना जनता का दूर्भाग्य है वो भी माननीय पीएम नरेंद्र मोदी जी के राज में। हम इस समस्या को गम्भीरता से संज्ञान में लेने व सुधार करने के लिए निवेदन करता है।
                        अतः आपसे निवेदन है कि संबंधित समस्या को गम्भीरता से संज्ञान में लेकर बीएसएनएल का लाभ दिलवाने की कृपा करें।
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Apr 14, 2022
                        Updated by Vinaykragrahari                         हमारे ब्लाक एवं नगर पंचायत बनकटी बाजार में बीएसएनएल का टावर है इसके साथ ही बस्ती जनपद के पूरब बार्डर से लगभग 15 किमी दूर जनपद संतकबीर नगर के विश्वनाथपुर चौराहे पर भी बीएसएनएल का टावर जो बहुत दिनों से बंद है। जिससे जनता को लाभ नहीं मिल पा रहा है इसलिए जनता परेशान हैं। वोडाफोन आइडिया, एयरटेल, जीओ सहित सभी प्राईवेट कम्पनी वाले धड़ल्ले से अपना रिचार्ज महंगा कर दिए हैं जिससे जनता के ऊपर बहुत बड़ा समस्या एवं पहाड़ टूट पड़ा है। बगल में बस्ती से 60 किमी एवं संतकबीर नगर से 40 किमी दूर देश के सबसे बड़े राज्य के मुख्यमंत्री माननीय योगी आदित्यनाथ जी का गृह जनपद गोरखपुर है जिसे सीएम सीटी के नाम जाना जाता है। सरकार की बीएसएनएल कम्पनी का लाभ ना पाना जनता का दूर्भाग्य है वो भी माननीय पीएम नरेंद्र मोदी जी के राज में। हम इस समस्या को गम्भीरता से संज्ञान में लेने व सुधार करने के लिए निवेदन करता है।
                        अतः आपसे निवेदन है कि संबंधित समस्या को गम्भीरता से संज्ञान में लेकर बीएसएनएल का लाभ दिलवाने की कृपा करें।

                        Apr 14, 2022
                        Updated by Vinaykragrahari                         हमारे ब्लाक एवं नगर पंचायत बनकटी बाजार में बीएसएनएल का टावर है इसके साथ ही बस्ती जनपद के पूरब बार्डर से लगभग 15 किमी दूर जनपद संतकबीर नगर के विश्वनाथपुर चौराहे पर भी बीएसएनएल का टावर जो बहुत दिनों से बंद है। जिससे जनता को लाभ नहीं मिल पा रहा है इसलिए जनता परेशान हैं। वोडाफोन आइडिया, एयरटेल, जीओ सहित सभी प्राईवेट कम्पनी वाले धड़ल्ले से अपना रिचार्ज महंगा कर दिए हैं जिससे जनता के ऊपर बहुत बड़ा समस्या एवं पहाड़ टूट पड़ा है। बगल में बस्ती से 60 किमी एवं संतकबीर नगर से 40 किमी दूर देश के सबसे बड़े राज्य के मुख्यमंत्री माननीय योगी आदित्यनाथ जी का गृह जनपद गोरखपुर है जिसे सीएम सीटी के नाम जाना जाता है। सरकार की बीएसएनएल कम्पनी का लाभ ना पाना जनता का दूर्भाग्य है वो भी माननीय पीएम नरेंद्र मोदी जी के राज में। हम इस समस्या को गम्भीरता से संज्ञान में लेने व सुधार करने के लिए निवेदन करता है।
                        अतः आपसे निवेदन है कि संबंधित समस्या को गम्भीरता से संज्ञान में लेकर बीएसएनएल का लाभ दिलवाने की कृपा करें।
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                          D
                          dulaldas
                          Apr 14, 2022
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                          Due to bad service I want to switch from BSNL to other network. So I am sending the message to 1900 for the PORT but every time balance has been deducted but they sending the message "Request for UPC for your mobile no [protected] could not be processed. Please retry after some time."
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Padmavathyv1601
                            Apr 14, 2022
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                            Even after trt multiple attempts we are not receiving UPC code when we are sending PORT to 1900. We are getting a standard reply as below

                            Request for UPC for your mobile no. 95******08 could not be processed. Please retry after some time.

                            Need to help in this regard
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Diwakarbj
                              from Chintamani, Karnataka
                              Apr 14, 2022
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                              Address: Chintamani

                              I DIWAKAR BJ lost mobile having bsnl sim Karnataka circle no [protected] which is linked to banks,
                              Please immediately Lock my sim consider emergency
                              Alternative no [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                Ram Niwas Rai
                                from Varanasi, Uttar Pradesh
                                Apr 14, 2022
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                                My bsnl no. [protected] prepaid sim not working/getting signals in Singapore. Karti ved here on 18.03.22 till then I am not getting any signal. Kindly resolve the problem please.

                                Regards
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  [email protected]
                                  Apr 13, 2022
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                                  Your all plan like topup, validity, ... are confusing.please arrange them in a single plan which will be validated through out India.
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                                    venkateswarlu chepuru
                                    Apr 13, 2022
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                                    Customer care not picking up calls

                                    Sir,
                                    I am from andhra pradesh circle. I tried to call bsnl customer care so many times but no one lift the call. Please resolve my issue and tell them to lift the customer calls....
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                                    bindumadava
                                    Apr 13, 2022
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                                    Address: BSNL Mysuru

                                    Sir,
                                    This is with reference to my transaction did on 6th April 2022, that, I made the payment of Rs 992.50/- from my account and the same is not cleared to BSNL, but, I received the message about the payment cleared on 6/4/22.
                                    AS my payment is still pending at BSNL, please see the incomplete transaction and set right.
                                    My payment of Rs 992.50 is still pending towards BSNL and last date for payment is 19/4/22.

                                    Hope you have understand my issue and reply at the earliest.

                                    With regards
                                    Bindhu Madava.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      NAVNEET SINGH910
                                      Apr 12, 2022
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                                      I complaint so my time to bsnl customer care regarding my contractual obligation service, but they said ur service has been removed in 24hour . but service has not been yet removed . kindly remove this so i can get my port code . Thank you .
                                      NO. -[protected]
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