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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: May 21, 2026
Complaints 15980
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 37

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N
NAVNEET SINGH910
Apr 12, 2022
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I complaint so my time to bsnl customer care regarding my contractual obligation service, but they said ur service has been removed in 24hour . but service has not been yet removed . kindly remove this so i can get my port code . Thank you .
NO. -[protected]
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    ĐerŠung Gwřa Ñařząry
    Apr 12, 2022
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    Address: Khoirabari, Po:Khoirabari, Dist: Udalguri, BTR, State:Assam, Pin: 784522.

    Why after every 4th day network goes out?. only about 15 day of every month the network is usable.. i am tired complaining repeatedly. still now there is no network in our place from about 3 days. there is no proper management for prepaid customers to complain online. and the customer care don't even pick up calls, i waited upto 25min but no one picked up. is your company dead? if no, why your service management is so bad?
    Please fix the network, and why every month there is no network about 15 days?. every 3rd day/ 4th day no network.
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      B
      Biju Raj
      from Ernakulam, Kerala
      Apr 12, 2022
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      Address: Nila, Meenom, Pattazhi, Kollam (Dist), Kerala,

      Sir,
      I have paid my telephone bills twice for the month in April 2022 through Google pay on 06.04.2022 and 12.04.2022 @ 589. Please check it and settle the amount paid as excess
      Telephone Number:- [protected]
      Circle :- Kerala
      Customer Name:- Bijuraj A.B
      E-mail ID:- [protected]@gmail.com
      +2 photos
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        A
        anchuaneja
        Apr 12, 2022
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        Address: BSNL Punjab

        I made a payment for Rs. 352 on 11-Apr-2022 for invoice number NDCPB[protected] using BSNL online portal.

        Online payment was made using ICICI bank and my bank account was debited with Rs. 352. But the online portal (billdesk.com) showed me the transaction failure page instead of the confirmation page.

        ICICI transaction details -

        Reference - BIL/ONL/[protected]/BharatSan/BSNLPOST
        Date - 11-Apr-2022
        Amount - Rs. 352

        I would really appreciate if a refund can be processed for this failed transaction.
        +2 photos
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          A
          Aarav gaming
          Apr 12, 2022
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          My sim is in no service since last2 days please fix my problem iz
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            N
            Nitinj2810
            from Mithapur, Gujarat
            Apr 11, 2022
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            Address: Swq 67 tata township mithapur near ashapura temple mithapur okhamandal devbhoomi dwarka 361345

            After doing so many times complaint still the problem is not solved after doing complaint the network for few days and after that same condition no network for month/week pls solve the problem permanently
            Not solved problem still permanently
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Apr 11, 2022
            Updated by Nitinj2810             Worst network experience ever recharge going waste and government work or OTP work can't be done
            Apr 11, 2022
            Updated by Nitinj2810             Recharge of 3 month doing and 2 month no network
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              J
              Jesicajohn
              from Noida, Uttar Pradesh
              Apr 11, 2022
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              Address: Noida sector 45

              I am having no network of bsnl since yesterday. I am staying at sector 45 noida.
              +1 photos
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                S
                Santoshmhaske
                from Pune, Maharashtra
                Apr 11, 2022
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                Address: [email protected]

                We have raised a complaint about the internet service which we had with BSNL.
                We have already put the online complaint to the BSNl on 3 April this is the Ticket id [protected], it has been more than a week I have not revised any update on my complaint.
                It getting very frustrated now no actions are been taken regarding my complaint, also it's a total waste of money and time.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  M
                  Mpsingh12th
                  from Basti, Uttar Pradesh
                  Apr 11, 2022
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                  Address: Naman Telecom, Post - Gaur, District - Basti

                  My bsnl Brodband account number
                  [protected] and phone nunber - [protected]
                  is discontinued in November 2021 but still i
                  getting billing messages every month and it's
                  increasing every month.
                  Dear team bsnl please solve my issue as soon
                  possible. If i not using the service and
                  discontinued connection how you can charge
                  me bills?
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    E
                    Er. Sonu Babu Kushwaha
                    Apr 10, 2022
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                    UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

                    This message i am getting after sending the port message on 1900,
                    Mobile number [protected],
                    This is a prepaid number and don't have any contact with company.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      M
                      Manjeshreddyn
                      from Kolar Gold Fields, Karnataka
                      Apr 10, 2022
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                      Address: Bemlquarters KGF

                      2g network problem indoor 3g not at all working complained several times but no response from BSNL
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        R
                        Ravindra aingh
                        Apr 10, 2022
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                        Address: Aurangabad Bihar

                        Hi ConsumerCourt,

                        I had planned to port my BSNL prepaid number([protected]) to Another operator.
                        Thus I sent PORT to 1900. (Many times)
                        Even after messages I couldn't get UPC code till now.
                        Bsnl service is very poor. i'm having trouble of calling and internet service is extremely very bed. I have come to BSNL office many times but not solution found.
                        I need this solution urgently.

                        Regards
                        Ravindra singh
                        Mobile number:-[protected]
                        State:- Bihar
                        +1 photos
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                          A
                          Avishek Agrawal
                          from Ambala, Haryana
                          Apr 9, 2022
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                          Address: porsa

                          I am subscribe cinema plus subscription trial pack after activate pack i am deactivate auto renewal service but bsnl charge 129rs in monthly bill plssss solve
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                            A
                            [email protected]
                            Apr 9, 2022
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                            Address: Chhattisgarh

                            Deviceverify 3cf20e0a-bee3-43e9-98a0-e41ae885b77 device verify code showed 3 times and also asked for alternate no . Also if not done my no. Will be locked
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              N
                              Naziyafarman
                              from Bareilly, Uttar Pradesh
                              Apr 8, 2022
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                              I done my recharge with ₹153 in 05/04/2022 but my number not working I call customer support but support not giving resolution.. support says wait till the 07/04 but I call today to customer care but executive not assistant me Properly.. I m to much suffering about the the matter bcom it's my new number.. please help me
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                S
                                Sumit_help
                                from Baruipur, West Bengal
                                Apr 6, 2022
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                                Address: Shasan,p.s+p.o-Baruipur,kol-144

                                Hello sir,
                                I am sumit patra, i am a bsnl sim user(prepaid).my mobie number is [protected]..
                                Me send sms from 1900 for port my number from another network..but my upc code are not genarated..
                                Please help us
                                +1 photos
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                                  V
                                  Veerendar Reddy
                                  Apr 5, 2022
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                                  Address: hyderabad

                                  HI, i am veerendar.I joined bsnl recently from jio and network signal is poor and not getting incoming calls and sms quickly.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    V
                                    vishalsuman123
                                    from Jamshedpur, Jharkhand
                                    Apr 5, 2022
                                    Resolved
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                                    Resolved

                                    Address: mango dimna road shiv mandir line 831012

                                    My sim card is lost no [protected] plz block the sim card
                                    Apr 5, 2022
                                    Complaint marked as Resolved 
                                    i have lost my phone please block the sim card no is 8507693126
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    pleae block the sim card [protected]
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                                      A
                                      Ak Ansari
                                      Apr 3, 2022
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                                      Resolved

                                      Address: Bihar

                                      UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                                      +1 photos
                                      Apr 8, 2022
                                      Complaint marked as Resolved 
                                      UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Apr 03, 2022
                                      Updated by Ak Ansari                                       UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

                                      Apr 03, 2022
                                      Updated by Ak Ansari                                       UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                                      View replies
                                      UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance

                                      UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service pr - Comment #4020898 - Image #0
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                                        S
                                        Surender194807
                                        from Visakhapatnam, Andhra Pradesh
                                        Apr 2, 2022
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                                        Hello sir, my mobile no [protected] was recahrged with STV of 139, however the amount was deducted from my account and the mobile was not recharged.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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