Bharat Sanchar Nigam [BSNL] Complaints & Reviews

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. for my mobile no [protected]

Hello team,
I am Anubhab Karmakar (a student), living in Panchgachia (Sen- Raleigh more), city- Asansol, State- West Bengal, PIN- 713341. I am using a BSNL SIM card for more than 3 years. I have compromised a huge problem of network but still I haven`t PORT to other network because of low cost & promises.
When ever electricity cuts off in our locality the BSNL network catches 2G or even its goes to emergency call. I have suffer huge problem like this from past 3 years, I have raised many problem regarding this to customer case but nothing solved. Complain numbers are - [protected], [protected].
Wish my issue will get solve quickly. There are many people around my locality those who want to use BSNL but don`t use because of this issue. Hardly request to solve it immediately .
Thank You
Yours faithfully
Anubhab Karmakar

For last 3 weeks I am trying to generate UPC for my BSNL number because I wanted to port my BSNL number to Airtel but I am getting thi error whenever I try to generate UPC "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. "
I contacted BSNL customer care daily from last 3 weeks but they just say we are sharing you issue with our back-end team and it will be resolved in 24 hours but till now i am getting same message from BSNL as if they intentionally wanted there end customer to get frustrate and continue with the there pathetic service.

Name:- Akshay Kumar Saini
BSNL phone:- [protected]

Respected Sir/Mam,
Iam a family Member of BSNL Employee.I here by came to you to bring the notice that my father is facing a lot of problem in the BSNL Office, GNT Bhavan Eluru. He worked different professions like RM etc in GM Chamber. But now as the employees were left by taking VRS there was alot of work pressure in office and thus the employees who were in office were taking the office under control and are making my father working as slave. Being a family member it hurts us a lot he has done a lot of hard work to get in this position but now the employees who are ruling the office are the members who got there position from their father's behalf. It doesn't matter about them but all we need as a family member is to treat the employee as a employee but not as a slave.Can you please take required action about that. It's my humble request sir, please.
I here by hope that you take the required action about this issue.
Thanking You sir
Yours sincerely
Ch.Jeshnavi

I have made an online payment of rupees 397 on 20th April 2022 at 10:02a.m through phonepe but it is not reflected In the recharge plan ...so kindly refund the amt...

Sir,
I have retired on Superannuation on 31st January 2022 as Accounts Officer under GM BA, BSNL RANCHI but till date I have not received GSLI payment.
With regards
Braj kishore Prasad
Accounts Officer (retired)
Mob no.[protected]

I observed many times. few people come in front of our house and start acting strangely. If i remove the phone connection they will just go away. so somebody has tapped the phone and trying to create problems. our phone number is 23638994. our address no:4 91/3, F block, Sahakar nagar, Bangalore 560092.Also our internet services also tapped.

I am Bittu Sutradhar
From West Bengal
I am aplying to mobile number portability
Because of network problem. In my locality network coverage very bad.when I sent message for port everytime I got same reply. I have already contacted customer care multiple times and they are giving me same reply that they have forwarded the complaint to seniors and I need to wait for 72 hours for the issue getting fixed. They are telling me this since last two months, and I am fed up. Please solve the issue.

“UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”.these message shown evertime when we sms on 1900
Plz solve my problem

I made a recharge for my mobile No. [protected] (BSNL) for Rs 99 through paytm Services, on 21.4.22. My account was debited but recharge was not done. I request that proceed my recharge or the amount may be credited back to my account at an early date.

My broadband and telephone is down and i complaint almost 3 or 4 times in a week and today i call customer care representative, she was totally unprofessional. She didn’t listen to me, after saying someone will get in touch within 24 hours she hangup on me. She didn’t gave me chance to explain my complaint. Even in Mahilpur BSNL office staff is unprofessional. They not guide anyone properly, the thing they know is only money. Very very unprofessional staff seriously. Somebody please take action against them. They are in office just for chill, if somebody ask for details they did not provide, all they do is ignore the questions.

Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations. Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
My mobile no. [protected]

I have been BSNL customer since last 12 years now, I recently shifted to ulwe, sector 20 and ever since I am unable to use BSNL due to no network coverage.
I request the bank team to fix the coverage issue here.

I am existing customer of BSNL prepaid & i change in my connection on 19th Mar-22 Prepaid to postpaid. after converting Prepaid to postpaid BSNL network is poor. I am facing call droping issue & internet connectivity issue ( internet convert within a fraction of minute in to 2G & 3 G mode.)

I am sending messaging to MNP portal. I am receiving message the period of last activation of mobile is less than 90 day.

my question is how its possible activation is less than 90 days. because my connection is old ( maximum 5 years old in BSNL prepaid)

I want to port my connection in other operator.

please guide me to generate UPC code on urgent basis ( as per message less than 90 days)

Dear Sir/Madam,

Please Note BSNL tower rental agreement for your reference and requesting immediate action for Remove the tower shift the mobile tower away from residential area reason people's affecting health problem mobile tower next to house below 35 meters. We are not interested to continuous our house we want to shift our family stay & land area for our farming, corona period no proper income for us. Help us Humble request.
Around 1 km distance from our house a lot of free lands / government land also available for your Tower installation hazard free location. consider the information have a look into this issue.
We informing prior notice before 3 months for tower clearance with all details for future action.

We already requested with concern person BSNL Head office to MR. P MADASAMY, SDE Mob: [protected] Ph:[protected] Karaikudi, TE, 22, Nethaji Rd, opp new BS, 6300011 [protected]
&
MS. SARASWATHI, SDE Mob: [protected]Ph:[protected] Sivagangai, collectorate TE, 6305622 [protected]
No Action till-date just avoid us while mobile calling no proper response. We visited local BSNL office many times.

Thanks & Regards,
Vairavansaroja
Contact no.:91 [protected]

I paid Rs 2399/= on 18 APRIL 2022 online to recharge my BSNL prepaid mobile having number [protected] using my SBI VISA credit card { No: [protected] }. I also received RECHARGE SUCCESS SMS to my another mobile. Also money was paid by my SBI credit card. But today after enquiry at BSNL MADURAI TALLAKULAM office I came to know that my mobile is not recharged. Through SMS I also received cash back voucher number as RC27196709V2399. Kindly help me to recharge my mobile for Rs 2399/= . Please do the needful and oblige.
THANKING YOU
YOURS SINCERELY,
S.NATARAJAN
19 APRIL 2022

I SARMA VKB submit that on my transfer to Hyderabad I surrendered my telephone connection no.2572429 on 26 Nov 2021 to SDE Gopalapatnam Visakhapatnam and obtained receipt. He intimated that the amount of Rs.3500 which I deposited for telephone connection in 2001 will be refunded by January 2022 maximum. Regret that I have not received till date in my Bank Account. Request expedite action and refund my deposit immediately. Status may be intimated to my mail id [protected]@gmail.com
Or cell number [protected].
Regards
VKB SARMA Senior Accounts officer DRDO

When I'm trying to PORT out from bsnl prepaid Sim, I'm receiving this sms

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I have lodged a complaint with their customer care too but they have not updated anything to me. This is critical for me.

When i going to send port message on 1900 for UPC code, they are send me a message that is"UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." please solve the issue as soon as possible.

I have been trying to get UPC code since 11th April and inspite of several complains till date nothing has happened.

I am getting following message

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I want to request you that i want to Port my sim bsnl to jio but UPC code not received when I send port msg on 1900 then company send me that UPC code cannot be generated as the last period of last activation of mobile number is less than 90 days ago so plzzz i request to you that give me UPC code