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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 35

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S
Sujith Cheedella
May 3, 2022
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Continuously getting the message

``` Request for UPC for your mobile no. 944XXXXX74 could not be processed. Please retry after some time```

I have been receiving the same message. Please send us the UPC we want to port out of BSNL.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    E
    elang57
    from Chennai, Tamil Nadu
    May 3, 2022
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    Address: chennai

    Internet speed is less than 400kbbs.Buffering is taking too long.Net banking is affected very badly Land line no is[protected], BSNL Chennai circle Tamil nadu
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      tonito555
      May 2, 2022
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      Address: 370 Near Church, Ribandar, Ilhas, Goa

      For more than a year the BSNL service has gone so bad that I had to cancel the broadband connection. The telephone connection itself worked erratically for some time until about 3 months ago when it completely died. I keep paying the bills online in the hope it will revice.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        J
        James Lalnunmawia
        Apr 30, 2022
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        Received this message "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance". Please resolved this issue as soon as possible . My number is [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          James Lalnunmawia
          Apr 30, 2022
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          While I am requesting for port to 1900, "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." I am receiving this message .My number is [protected]. Please resolved
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            James Lalnunmawia
            Apr 30, 2022
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            While I am requesting for port to 1900, "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." I am receiving this message .My number is [protected]. Please resolved it
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              M
              Mohammed Shareef C
              from Warangal, Telangana
              Apr 30, 2022
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              After porting to BSNL from Airtel, i'm unable to connect to internet. I have recharged INR 108 and send sms START to 1925 as instructed during porting. I've tried calling the customer care and they are not even atending calls. Now i regret porting to BSNL
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                K
                Kreshy
                Apr 30, 2022
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                Wrongly recharged my no with amount Rs 1498. Please do the needful to reverse it.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  R
                  rajkumarchoudhary73
                  Apr 30, 2022
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                  I recharge my bsnl number of rs 118 on 29/04/2022 at 15:17 pm through bsnl self care app with paytm upi transaction. payment successfull with ref no[protected]. i try to connect 3-5 with bsnl customer care but they are not cooperating and saying call paytm.i want my 118 rs to be refunded to my bank account/paytm
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Apr 30, 2022
                  Updated by rajkumarchoudhary73
                  Bsnl no-[protected]
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                    R
                    Ramendranath Biswas
                    Apr 30, 2022
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                    UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. for my mobile no [protected]
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                      A
                      Anubhabrivu
                      from Asansol, West Bengal
                      Apr 29, 2022
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                      Address: Panchgachia ( Sen Raleigh More),City - Asansol, WB, PIN-713341, Dist- Pashim Bardhaman

                      Hello team,
                      I am Anubhab Karmakar (a student), living in Panchgachia (Sen- Raleigh more), city- Asansol, State- West Bengal, PIN- 713341. I am using a BSNL SIM card for more than 3 years. I have compromised a huge problem of network but still I haven`t PORT to other network because of low cost & promises.
                      When ever electricity cuts off in our locality the BSNL network catches 2G or even its goes to emergency call. I have suffer huge problem like this from past 3 years, I have raised many problem regarding this to customer case but nothing solved. Complain numbers are - [protected], [protected].
                      Wish my issue will get solve quickly. There are many people around my locality those who want to use BSNL but don`t use because of this issue. Hardly request to solve it immediately .
                      Thank You
                      Yours faithfully
                      Anubhab Karmakar
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        A
                        akshay_saini
                        from Bijnor, Uttar Pradesh
                        Apr 28, 2022
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                        Address: Bijnor

                        For last 3 weeks I am trying to generate UPC for my BSNL number because I wanted to port my BSNL number to Airtel but I am getting thi error whenever I try to generate UPC "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. "
                        I contacted BSNL customer care daily from last 3 weeks but they just say we are sharing you issue with our back-end team and it will be resolved in 24 hours but till now i am getting same message from BSNL as if they intentionally wanted there end customer to get frustrate and continue with the there pathetic service.

                        Name:- Akshay Kumar Saini
                        BSNL phone:- [protected]
                        +2 photos
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        For last 3 weeks I am trying to generate UPC for my BSNL number because I wanted to port my BSNL number to Airtel but I am getting thi error whenever I try to generate UPC "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. "
                        I contacted BSNL customer care daily from last 3 weeks but they just say we are sharing you issue with our back-end team and it will be resolved in 24 hours but till now i am getting same message from BSNL as if they intentionally wanted there end customer to get frustrate and continue with the there pathetic service.

                        [urgent]UPC cannot be generated as there are subsisting contractual obligations with your service provider. - Comment #4040821 - Image #0
                        For last 3 weeks I am trying to generate UPC for my BSNL number because I wanted to port my BSNL number to Airtel but I am getting thi error whenever I try to generate UPC "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. "
                        I contacted BSNL customer care daily from last 3 weeks but they just say we are sharing you issue with our back-end team and it will be resolved in 24 hours but till now i am getting same message from BSNL as if they intentionally wanted there end customer to get frustrate and continue with the there pathetic service.

                        [urgent]UPC cannot be generated as there are subsisting contractual obligations with your service provider. - Comment #4040822 - Image #0
                        For last 3 weeks I am trying to generate UPC for my BSNL number because I wanted to port my BSNL number to Airtel but I am getting thi error whenever I try to generate UPC "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. "
                        I contacted BSNL customer care daily from last 3 weeks but they just say we are sharing you issue with our back-end team and it will be resolved in 24 hours but till now i am getting same message from BSNL as if they intentionally wanted there end customer to get frustrate and continue with the there pathetic service.

                        [urgent]UPC cannot be generated as there are subsisting contractual obligations with your service provider. - Comment #4040824 - Image #0
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                          J
                          Jeshnavi Chintapalli
                          Apr 28, 2022
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                          Address: Eluru,West Godavari,AP

                          Respected Sir/Mam,
                          Iam a family Member of BSNL Employee.I here by came to you to bring the notice that my father is facing a lot of problem in the BSNL Office, GNT Bhavan Eluru. He worked different professions like RM etc in GM Chamber. But now as the employees were left by taking VRS there was alot of work pressure in office and thus the employees who were in office were taking the office under control and are making my father working as slave. Being a family member it hurts us a lot he has done a lot of hard work to get in this position but now the employees who are ruling the office are the members who got there position from their father's behalf. It doesn't matter about them but all we need as a family member is to treat the employee as a employee but not as a slave.Can you please take required action about that. It's my humble request sir, please.
                          I here by hope that you take the required action about this issue.
                          Thanking You sir
                          Yours sincerely
                          Ch.Jeshnavi
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            D
                            Davamary
                            from Chennai, Tamil Nadu
                            Apr 26, 2022
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                            I have made an online payment of rupees 397 on 20th April 2022 at 10:02a.m through phonepe but it is not reflected In the recharge plan ...so kindly refund the amt...
                            +1 photos
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                              bkprasad
                              Apr 26, 2022
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                              Address: MATRI CHHAYA, BANK COLONY, PANDITJI ROAD, HAZARIBAG

                              Sir,
                              I have retired on Superannuation on 31st January 2022 as Accounts Officer under GM BA, BSNL RANCHI but till date I have not received GSLI payment.
                              With regards
                              Braj kishore Prasad
                              Accounts Officer (retired)
                              Mob no.[protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                B
                                bhakthshrihari
                                Apr 25, 2022
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                                Resolved

                                I observed many times. few people come in front of our house and start acting strangely. If i remove the phone connection they will just go away. so somebody has tapped the phone and trying to create problems. our phone number is 23638994. our address no:4 91/3, F block, Sahakar nagar, Bangalore 560092.Also our internet services also tapped.
                                Apr 26, 2022
                                Complaint marked as Resolved 
                                the solution maybe we have to move away from this colony.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Apr 25, 2022
                                Updated by bhakthshrihari
                                As the Area is made by Ministry of Communications Employees Co-operative Housing Society (MCECHS) it is sure somebody is tapping phone and internet.
                                Apr 25, 2022
                                Updated by bhakthshrihari
                                ॥जय श्री हरिः॥
                                ॥ॐ श्री परमात्मने नमः॥

                                Apr 26, 2022
                                Updated by bhakthshrihari
                                ।। ईश्वर तुम्हारे कर्मों का साक्षी है।।
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                                  bittusutradhar03
                                  from Jhalda, West Bengal
                                  Apr 23, 2022
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                                  Address: Jhalda Sastipara

                                  I am Bittu Sutradhar
                                  From West Bengal
                                  I am aplying to mobile number portability
                                  Because of network problem. In my locality network coverage very bad.when I sent message for port everytime I got same reply. I have already contacted customer care multiple times and they are giving me same reply that they have forwarded the complaint to seniors and I need to wait for 72 hours for the issue getting fixed. They are telling me this since last two months, and I am fed up. Please solve the issue.

                                  “UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”.these message shown evertime when we sms on 1900
                                  Plz solve my problem
                                  +1 photos
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Apr 24, 2022
                                  Updated by bittusutradhar03
                                  Please fix this issue as soon as possible please please please
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                                    Nishanish
                                    from Pondicherry, Puducherry
                                    Apr 22, 2022
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                                    Address: India

                                    I made a recharge for my mobile No. [protected] (BSNL) for Rs 99 through paytm Services, on 21.4.22. My account was debited but recharge was not done. I request that proceed my recharge or the amount may be credited back to my account at an early date.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Vishme
                                      from Hoshiarpur, Punjab
                                      Apr 22, 2022
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                                      Address: Hoshiarpur, Punjab

                                      My broadband and telephone is down and i complaint almost 3 or 4 times in a week and today i call customer care representative, she was totally unprofessional. She didn’t listen to me, after saying someone will get in touch within 24 hours she hangup on me. She didn’t gave me chance to explain my complaint. Even in Mahilpur BSNL office staff is unprofessional. They not guide anyone properly, the thing they know is only money. Very very unprofessional staff seriously. Somebody please take action against them. They are in office just for chill, if somebody ask for details they did not provide, all they do is ignore the questions.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        A
                                        Amit2562
                                        Apr 22, 2022
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                                        Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations. Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                                        My mobile no. [protected]
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