Bharat Sanchar Nigam [BSNL] Complaints & Reviews

on 19th july 2014, the validity of my no. [protected] expired...i went to the retailer for recharge...Rs. 37 recharge was done successfully, which gave 6 months extension of validity and some free minutes...but the company also did the same recharge itself, and deducted the amount from my main balance also...i had taken no step for an automatic recharge from my mobile...and also how can two recharges, which are same, made possible by the company on the same day...
network is so bad, that they customer care executive cant here the voice on calling customer service toll free no.
i want refund of my balance as quickly as possible and also any member of bsnl service staff to contact me on the no., if any queries

Dear sir
My BSNL Mobile No-[protected]. We have not satisfy the BSNL Internet Service because last 5 days Internet service (GPRS) not working in HSSIDC SEC-2 BAWAL Near AIS India Glass. I am complained two time but not response the customer care service and then after some time automatic close the complained.
My complained no. is G22HR300839 and other is G22HR300014.

Thanks and Regards
Hansaj

On 28th of MAY I recharged my mobile with Net-pack of 139RS that time it says that transaction is successfully complete I also got transaction ID as .[protected]. But I cant get any data so after contacting customer care I came to know that recharge was unsuccessful and u will get refund soon. After 15 days they took my complaint of not getting refund..the docket no for my complaint is 1F[protected]. I cant get my refund yet and customer care also not responding satisfactorily. Hope I will get my refund as soon as possible. [protected] is my mobile no. I recharged. Thank you.

i made an online BSNL land line bill payment, the money was debited from my debit card, however the transaction wasn't successful as the Internet was disconnected during the transaction. The transaction id is TX[protected]. Kindly let me know the further procedure. Jitin Hari Naik contact number [protected]

I have tried to rechage my orepaid connection with BSNL portal.
Everyhting goes fine and they deduct 220 rs which I wanted to recharge.
After this step neither they generate the acknowledgement not recharge my mobile

I tried complaints in bsnl portal ..its simply timing out ..

Sirs, Recently I had shifted to BSNL cell one from Airtel- My No is [protected] and I had opted for pre-paid. I got a recharge of Rs200/- recently and to my dismay I find that money is deducted on local incoming calls also- not only that, I find money deducted just like that, without making any calls. I need an immediate redressal of this issue as well as refund of money unnecessarily deducted. regards Rameshan CP [protected]/ [protected].

without using any subscription bsnl charges 3/- or 5/- every 3rd day saying that u have subscribed for it. when u try to unsubscribe, it is not done. every month approx 50/- are wasted by customer for the cheating they do. i have complained at bsnl office they said sorry for the 1st time as well as 2nd time and this is continued daily. what about my money?

Sir, i have recharged my bsnl mobile no [protected] with rs 375/-(Onnet bsnl free) & rs135(335 min free talktime for local/std to any other network), both valid for 30 days.Neither 30 days have elapsed nor 335 min have exhausted, but the main bal of rs 129.06 has been deducted by rs 30, and has been reduced to rs 99.06. Why an amount of rs 30 has been deducted without my knowledge ? I seek a clarification into this matter .Please look into this matter and get my rs 30 added to the main balance. From smt preeti dash, w/o dr hs dash, hospital campus, chc laida, 768214 dist sambalpur (Odisha)

I am using BSNL broadband from many years and recently i am having problem of disconnecting Internet in every hour in day. So i called local office and i was speaking local officer and telling my problem but instead of helping me. He was shouted and yelling on me. Also, he had given me advice to change Internet connection and choose other network. As in my area, there is only one broadband Internet provider(BSNL). Therefore i have to depend upon their service that they are providing to me. Hence, rude behaviour from local bsnl officer should be stopped and frequent disconnecting Internet problem should be solved. My number is[protected], My name is Datta Shankar Tele, Ichalkaranji, Kolhapur.

My Broadband Number is 23213629. I am facing connectivity problems for the past 2 weeks. I have registered a complaint, details of which are below : Docket Number : [protected] Date : 9th July, 2014 Despite repeated calls to BSNL, the issue still has not been resolved. Me and y daughter are facing severe problems as the college admission period is ongoing and most procedures are now online.

my name balbir singh from kaithal haryana--respected representitive i want to say, last 3 days i m disturbe by a call named -PRIVATE NUMBER ...When i search this number detail no detail found ...n i cant block this number ..plz block this number and in future avoide this type of call for better communication ... my mob no. --[protected]

I purchased a BSNL EVDO data card. I am unable to check what plan is activated on my data card. BSNL offices from pune have no idea whatsoever about this card and they keep me waiting for almost the whole day with no results. This happened twice. Only the model colony pune office has some information regarding this but bajirao road branch refuse to co-operate.
As i cant check the plan activated on my number i am unable to reacharge.
Please help.

Dear Concern, Today I have recharge my mobile no ([protected]) BSNL Prepaid mobile circle Bihar/Jharkhand on[protected] Time 02.40.58 PM thought http://portal.bsnl.in/.But I have not received recharge amount yet. It will be deducted Amount from my HDFC Credit Card.Kindly recharge it or refund my amount as soon as soon possible. Recharge amt-110 Top up . Kindly requested to go through my complain and solved this problem. Please mail me at [protected]@gmail.com TXN ID-TXT[protected]. Regards- Pankaj Kumar [protected] [protected]@gmail.com

My telephone number is[protected]. most of the time, the landline phone is giving sound, not able to make calls, and, my computer was not working for the internet, , though we have not used, they are sending bill as if we used more. This bill error we are facing for the past three months. we disconnected outgoing call services. i am not getting correct answer from BSNL local employees. To proceed to my internet connection i paid the bill. kindly help me to get my money back.

From last few days i.e from about 5/6 days quality of 3G /2G internet quality is very poor.Viber calls are dropping frequently & has become common.Avg call time is about only 45 to 65 seconds.Also most of the times calls are ONEWAY.Request to kindly address the problem and help to converse with my son who is abroad pl.I reside in Hosakerhalli, BSK III stage, Bangalore - 560085. Regards A.Venkata chalapathy. Mob.No:[protected]

Dear Sir/Madam we have a bsnl land line number[protected]. It, s bill is too much excess than our usage from 3 or 4 months after call details we found a unknown number in the detail list which is called a lot of times from last few months, the number is [protected] & [protected]. After request letter on dated 7/7/2014 & reminder on dated15/7/2014 of there is not any response from the bsnl What we should do. Hoping for the favourable response

My phone number is[protected]namchi south sikkim) and i am having a unstable internet n land line connection since past several months .Have complaint many times but no necessary actions has been taken so far i feel all the staffs have laid back attitude towards their work . It seems no one is worried about customers problem.Even when i went to the bsnl office they say that its some cable fault and they dont have new cables for repairs. Hence, I would like to request you to kindly look into the matter and take necessary actions as early as possible. Dipanker basnet [protected] [protected]@gmail.com

Dear Sir/Madam,
Hi! Good Afternoon. My telephone no.is[protected]. BSNL Bill no.is [protected]. Customer ID is [protected]. On 30th June 2014 I was paying my BSNL bill payment of Rs.1223/- online through PNB debit card but after entering Secure Password an error message displayed "Sorry Communication Failure" so payment was deducted from my account but transaction was not successful. I also didn't get SMS Alert. BSNL Transaction ID is TX[protected]. Transaction time is 9:36:20 PM. Payment Status is showing "Failed" PNB account no.is [protected]. PNB Transaction Remark no. is POSP/70001377/310222/[protected]. My BSNL Bill Status still showing Pending to Pay.So I request you kindly help me and either generate bill or return back money in my account as soon as possible. I hope you will understand my problem and help me. I need your help urgently. I am awaiting for your reply. Please reply me as soon as possible. I hope you will reply me soon.
Thanking You.
Regards
Mandar Sarmandal,
L.I.G. A-10/21 Mahananda Nagar,
Ujjain Madhya Pradesh-456010 Contact No.:-[protected]

I have been complaining on the Broadband Internet as it was not working, when went to the BSNL office to check they say there is no complaint logged and when shared the docket number they say it got missed and they say will send a line man to resolve the issue but nobody will come to resolve.. this continuessssssssssss... very bad service. Docket #[protected] registered on 11-July-2014 and still not resolved yet. Ramamurthynagar BSNL, ITI, Dooravaninagr, Bangalore-560016 Lineman name: Parasuram, Sriramalu, Surain. Can somebody help me to escalate.

BSNL DONOT CARE CUSTOMER - BSNL / EVDO DATA CARD

I am a consumer of BSNL EVDO CARD using from Haldia, purba medinipur I resides and use from durgachak HR colony which is in the Central location of Haldia City, We purchased BSNL DATA CARD(EVDO) after seeing the advertisement of 3.1 Mbps speed. But in no case experienced more than 150 Kbps & with IX & EVDO connectivity most of the time. I tried complaint BSNL exchange several times but they don't give any solution for the matter...
Please do something we are wasting Rs.825.00 per month.
Further BSNL has not disclosed anything regarding Surrender scheme of this EVDO card if we want to switch over to some other connection.
BSNL basically don't care Customer and their employees(most of) are only running after easy money.

My email - surojit.[protected]@garudapower.com
mobile - [protected]