Bharat Sanchar Nigam [BSNL] Complaints & Reviews

the broadband tariff in our number[protected], under the name dr. samir dalapati, gives 2.5 gb free data and night unlimited as the plan old BBG FN 500. w.e.f 1st july 2014, the night unlimited on this plan has been completely removed. but bsnl only informed us about this change on 7th july, 2014. Till then, a lot data was downloaded as we thought it was unlimited. so this month's bill will carry a lot more extra fee because of bsnl. if bsnl informed us properly, it could be prevented completely. shame on you bsnl.

My telephone number is[protected]t the rate of rs.50/month.
I have not played single game.
They have given the toll free no. [protected].
They are picking but they say our executives are busy. Kindly wait.See the matter.
The bill is sent by increasing about 1000 rupees.
Immediatelt deactivate these games & inform us immediately.

From ASHEEM KUMAR SETH S/o Shri R.P.Seth Sadar Bazar Bhagat Singh ward, MANDLA M.P. Telephone no.:[protected] Sub.: Unsubscribe the service: "BSNL Games on Demand - Indiagames" Sir, Without my approval "BSNL Games on Demand - Indiagames" service has been activated in my broadband account and charges has been added in my BSNL broadband account bill. Please unsubscribe this service with immediate effect. I should be paid back my money also. My bill details is given below. Customer ID: [protected] Account Number: [protected] Phone Number: [protected] With regards, ASHEEM KUMAR SETH

I am broad band user of BSNL for so many years.I have recently registered with you for checking my user account. My user id is krk235. My user id and password have been confirmed by your complaints cell yesterday. But iam sorry to inform that I am not able to log in still. Please resolve the problem.Thanking you, krkrao.

BSNL mobile number [protected] prepaid mobile recharged 135/- on[protected] at 12:49A.M., second time recharded 135/- at 01:07 A.M. through paytm cash as 350 minutes per month basis..Due to server problem it is first time show transaction failed . So I go for another attempt to recharge it. So It is double payment made. Kindly arrange to refund of my Rs 135/- to my paytm cash account at the earliest possible please. I am waiting for your valuable reply and thus oblige. Thanking you, yours faithfully, sd/- Satyajit Roy. Contact No: [protected] email : [protected]@yahoo.in

sir, my mobile[protected](sim no:[protected] not working iam every complints bsnl custemer care stachu near secerteriate, tvm. this office to new direction to anouther new sim (recived the ruppes100 only) no:[protected] .this sim not working. my complint very urgent decition for this request my all contact for kerala university for health secience.kindly take nessery action further section thanking you cunsumer vinayamohan .R CONTACT NO:[protected]

i have been using bsnl 500combo plan far past 6years, which provide me unlimited download during 2am to 8am.today i came to know that bsnl withdrawn the whole plan for new and existing customer from 1st july2014. Is it a legal way to change existing post paid plan without any concern of customer, moreover how it can be possible to break agreement with a post paid customer without notifying .please do as need full.

My BSNL account no is [protected].My land line no is[protected].I have BSNL broadband of BBG FN COMBO 630 in which i have 2am-8am unlimited night free internet.But on this july they suddenly change this plan without giving any notification and already charge 1600 rs. What is happening to BSNL?They come on the street of cheating atlast.By this i would notify to the government about this illegal steps.

Sir/ Madam, I am Vivek residing in Nallampalayam, Coimbatore-641006. For the 6 months I have internet problem and am complaining very often and they are not repairing perfectly. Even the next street fellows uses the same connection but works perfect. It works perfect for a day and again the problem persist. I complaint to the automatic complaint register number 198 nearly 4 times a week. My telephone number is 2537809. Even today the exchange officer called me and said the problem is resolved but the same problem continues. The exchange which holds our connection is BSNL Ganapathy branch. Please take the necessary action for this problem. Thank you.

BSNL is one of the worst telecoms company i ever seen in live. Continously for 3 week they are deducting my balance for no reasons puting un-necessary plans, and the customer service is total . I[censored] get dead also they will never connect the call to customer care executive .

My BSNL Broadband Circle is Kolkata
My Billing Account Number is [protected]
I was not informed on an early basis that my Broadband Data Plan BBG FN COMBO 630 will get the revoke of Night Unlimited Scheme from 2:00 am to 8:00 am. Instead a concession plan has been implied. I got the information on My registered E-Mail address on 7th of July this month when I had already made a download of 13GB. This much o[censored]sage shall bring a havoc on my budget. I believe that I must have got a prior notification on the changes in my mail in the month of June.

Sir This is to bring to your attention for the lack of providing of service on the part of bsnl. I am using BSNL Preapaid phone number [protected]. On 06/07/14 I recharged my number using online recharge service of bsnl . Details of which are as follows 1. Ur a/c is credited by Acc valid tillRs.209 on 06/07/2014 at 12:54:55 PM Ref No.[protected] 2. Ur a/c is credited by Acc valid tillRs.37 on 06/07/2014 at 01:06:00 PM Ref No.[protected] BSNL is providing me benefit of only STV 37 . No benefit is being provided for STV 209 Recharge. I called the customer care number [protected] and 1503 four times. For contactcting customer executive I was made to wait for 15 min. Even when once call was connected, customer care execuitive did not responded. No body is ready to respond to customer grievience in BSNL. Either give benefit of Rs 209 stv or credit my number with Rs 209/-

Sir

1. I Ramesh Shankar Parit having bsnl prepaid connection No is [protected]. Two months earlier, some messages have been received on my cell which was deleted from my mobile. You are requested to re-send the SMS received from Aadhar Office.

2. I will be ever grarteful to you for this act of kindness.

Hi Sir/madam, I have requested for Landline connection two maonths ago and submitted all required documents and a cheque of Rs: 500. But till now i didnt get the connection. Called to BSNL office more than 10 times no proper response and they always direct me to other BSNL office. Fed up with all and i didnt follow up with the connection status. Before two weeks i got a message stating "Your Order is not feasible at the outdoor. Order number is:[protected]". So please i request you to cancel the request for new connection and refund my money.

Hi, I am one more irritated consumer of BSNL. I used to pay Rs.1000 for my BB-999 plan which promised a speed of 4 Mb/sec but I never got it. It means that my downstream should have been 4000 + but it was actually 2000. I always got a speed of 1mbps. Now I chamged my plan to BB900 which promises a speed of 2mbps instead i get 720kbps, not even 1mbps. My current downstream is 726.My landline number is[protected]. Please resolve it. I have complained so many times by visiting there, still no relief. They don't answer their phones.I am frustrated, you are my last hope or I will get it removed. My mobile no is [protected]. Thanx Mridul

Hi, I have been using BSNL for the past 1 year. I am in the plan BBG FN Combo 500, which provides free Night Internet usage from 2 AM - 8 AM. Recently, on 5th of July I got an SMS from BSNL saying that the free Night usage is being charged. This will be effect from 1st July 2014. I got shocked, since I have already utilized 8 GB for this month. With this revised plan, now I have to pay Rs1000 as extra. BSNL should have intimated atleast a month before about this change.

I am facing lot of problem with BSNL as follows.
1. Bill is not getting since last 4-5 month time but huge charges shown as Rs. 1045.00 in the month April 2014 & paid online on 22nd may 2014 accordingly but even than phone is not working properly. Prior to this my bill was generally coming Rs. 300 to 400 aprox. I have doubt that misuse of my phone with the help of some concerned authority.
2. Some time Dial tone come & some time it is not available. We have reported so many times which details are as under.
Complained Details regarding...
1. ID - [protected] dated 23/06/2014
2. ID - [protected] dated 28/06/2014
3. To day also contacted customer care number[protected] but there was 20 minute waiting time & disconnected.
4. I have observed so many times that it connected to some body others (unknown)
5. We have changed apparatus in the month of April 2014 by saying one of the representative of BSNL in this regard but still phone is not working.

Hope I will be helped in this regards

I have been trying to call BSNL customer care for registering my complaint for more than 2 months. I am not able to talk with the customer care associate. When i make a call the computer will request to hold for certain minutes, but even though we wait for minutes the call will not be connected to the customer care associate. i didn't get any solution for the complaint yet. If this situation goes on like this i will be compelled to port my SIM to any private companies. I am sorry to say that the customer service provided by the BSNL is becoming worse day by day. i hope that the authority will help to find necessary solution.

I tried paying BSNL landline bill online for the first time. After completing the net banking transaction, returned back to BSNL page with error "There was a communication failure" but amount Rs.446 got deducted from my account. Below are my consumer details. Name : Jayanna N Customer id : [protected] Account Number : [protected] Phone Number. :[protected] Bill Number and date :[protected]/06/2014 HDFC netbanking payment reference number[protected]. Kindly help in getting the payment processed.

Dear Sir, Today I tried to pay the land line(broadband) bill after getting your telephonic messages to pay the same immediately to avoid disconnection since the due date for payment was 27-06-14.I tried nearly 14 times to pay it online through my mobile.But every time the transaction was not successful and indicated communication failure.Details of one of the transaction is given below:- Portal Transaction Id :- TX[protected] Bill...