Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Actually Today I tried to recharge my Assam BSNL (GSM) Mobile through Net Banking of State Bank Of India . It was successful transaction and the amount I tried to recharge got debited from my account, But did not get the talktime . The Transaction ID is IGX3774364 for Rs. 135 on 27/07/2015 at 05:59:35 PM for mobile no +91 [protected] . And I havn't got any respond from custome care .Please resolve it as soon as possible. Thank you .

This is to inform you that I lost my BSNL connected mobile ([protected]) bangalore at 11 am, today 27 th July 2014 Please deactivate the sim with immediate affect. Dr m Panduranga vithal 423/17, 22 Main, 16 Cross, shamanna Garden, J P nagar V phase bangalore 560078 Thanking you,

The services offered by BSNL are pathetic. Internet connection and land-line connections are off for months and when a complaint is lodged, after 15 days or so they change its status to 'Closed' without even checking the problem. And when we call about this, they ask us to lodge a new complaint which again is closed after 15 days. It's been months since they're following this practice. Sometimes they say - nobody was home on the day they came to check and so they closed the complaint. Whenever they cannot check the problem, the status must be 'Pending' and not 'Closed'. There is no compensation offered in the bills too. We do not get proper services, and when we lodge a complaint they don't pay much attention to it and 'Close' it without even bothering to look to the problem and they bill us for the net usage which we don't even get a chance to use. It's been a long time since we're dealing with this. I request you to look into the problem and find a solution for this. Following are my contact details - email id : anubha.[protected]@gmail.com land-line number : 2481135 mobile no. : [protected]

Sir I am amit kumar namadas I am citizen of India and my home town is mv 72, malkangiri, odisha764047, in our village only communication through is bsnl land line phone there is no mobile phone connection but bsnl company is not giving service is regularly when electricity is gone phone line also gone, now reny sezen electricty not available in this area also phone line. In our villager no communication with his relative who stay out said villege/state.plz my complain take seriously and give me feedback. My address is Ad;at mv72.nalaguntil, kalimela, malkangiri, odisha-764047. telephone exchange contact no [protected]/100/000/600 thank you

From: NITIN GUPTA <[protected]@gmail.com>
Date: Mon, Jul 21, 2014 at 3:08 PMSubject: Waiting for Broadband connection installationTo: [protected]@bsnl.co.in

Hi,
I have applied for the Bloadband connection on 13/06/2014 My Lead ID : KABAN[protected] I
am following up with the concerned person on daily basis and every time
i hear a same response "shortage of cable and before your connection
there is 5 other connection also waiting in you building"

My address : 214, paras global kuteer, opp global village IT park, behind rv colg, Patnagere, 560059My question : 1.
As you have set the quality meter of 15 days to provide BB connection
Why your team is not providing proper inventory for the installation of
new connection ?

2. If there is no feseability in my building and 4-5
other people is still waiting for the connection due to same reason why
your people has taken advance for the connection and that to with out
any slip and when i asked for reciept the reciept for the payment they
dont have any recipt book .

3. I am seriously doubting the BSNL for providing me
the stable BB Connection even if they are able to provide the BB after
how many month i don't have any idea . My lead Person of contact Phone number is : [protected]{dayanand}

My Contact number is : [protected] {Nitin}-- with regards NITIN GUPTA

I have submitted my landline phone on 19/03/02014.To officer incharge gol maiden ulhasnagar 421002.Depite my several visit i am unable to get my deposit back.On 24/03/02014 i meet mr c k patangra and was informed that still it will take time as papers are with pune circle.
Please do the needful

Hello, I am Pradeep Meena and was residing in Panchkula for a month and half. I took BSNL broadband service there at that time. After a month I decided to shift back to Mumbai and submitted disconnection form to the BSNL office at sector 5 Panchkula. They made me fill a form for disconnection and told me it will be done. Few days back I received a bill of Rs. 2110. This is total surprise for me as I chose a plan of Rs. 1000 and they are sending me this bill that too after I submitted the form on 2nd July 2014. Point of concern is that I contacted POC for BSNL for me and he told me the line is still live, which was really surprising and shocking. Now they are not solving my issue and asking me to come down to Panchkula from Mumbai. I request you to kindly look into the matter. BSNL phone no - [protected] Address - House no 442, Sector 15 Panchkula Haryana Regards

hello sir i have a bsnl 35 recharge std night pack plan but it does not work on my number and i had complain that to bsnl customer care executive but they are not take any action about such cases so i just want to inform you is it possible for no better customer satisfaction on bsnl mobile service. My number is [protected]

I am using two bsnl cellular number, both are DND registered. One is [protected] registered for DND dated 21st July, 2012 and another one is [protected] registered for DND dated 18th July, 2012. Both aare TRAI confirmed DND registration. For last 15 to 20 days, I am receiving some concurrent telemarketing sms to both of my numbers from a index number (sender) named as " BV-ONMOBL. . Without my permission and knowledge, it has deducted my balance also mentioning as monthly subscription fees, the balance deduction message was from the sender 57171. This is for your information that I neither have activated nor have permitted anyone to activate such stupid and rubbish services to both of my numbers. Therefore, I request your concerned authority to take action against the service provider and enable me to reimburse the deducted amount to my mobile account. Please take strict action since both of my numbers are DND registered. Regards Md Ashra[censored]ddin Ansary [protected]@gmail.com, [protected]

Respected Sir, I sri Amal Chatterjee s/o of late Dulal Ch. Chatterjee of Vill-Basai, P.o- Kanaipur, P.s-Uttarpara, Dist- Hooghly under Uttarpara Telephone Exchange within Howrah Divission inform to you connection no-[protected] everyday after 5 P.M no incoming call and outgoing call not available the said cell no. Your BSNL TOWER WITHIN 300metter .Bill payment every month within due date but no service. So I am inform to you either your tower problem solve or connection disconnect on 01.08.2014.Thanking you . Yours faithfully, Amal Chatterjee.

Respected Sir,
i got new connection from BSNL broadband Nanded, my phone connection started 4 days ago, but broadband connection not started, i have enquire there office, but all officer says i dont know about that, they are just said ask other officer, other says ask another, they suffering me from one to another, so kindly help me.


Gajanan Jatale
My no. is[protected]

I am a subscriber of the BSNL 500C Plan. The plan provides a 2AM to 8AM Night Unlimited Usage. On 7th July, I received an email from BSNL stating that the free night unlimited has been withdrawn from 1st July. Since I had no information about this, I had already used 24 GB data till 6th July. This would amount to a bill of over 4000 Rs which BSNL says I have to pay without any fault from my side. This is day light robbery from BSNL. I have spoken to the customer care who asked me to contact Local Accounts Officer. The Local Accounts Officer says HE IS NOT AUTHORISED TO HELP ME IN THIS ISSUE. I do not now what to do now. I believe there had been thousands of customer who BSNL have cheated in this manner.

Dear Sir, My Land Line number[protected] of Thuravoor Exchange, Ernakulam is continuously not working for one month now. From June last week 2014 onwards it is not working. We complained to the BSNL authorities of Thuravoor Exchange many times by phone and even went there to complain verbally. Until today nothing is happened and my telephone remains dead. Please note that this same telephone number was not working for nearly 3 months from January 2014 onwards and recently only it started working again. Still we face the same problem as it is not working. Please solve my problem at the earliest possible. Yours faithfully, Johny P.P.

my bsnl landline no.is[protected]. it is unnecessary for me i dont wanna use it ..rather nor i got any mail o[censored]sername or password .. i am unable to pay the amount of 400 per month.if it is not deactivated we are going to deactivate even the broadband internet services also.please reply to the number of my mobile [protected] after deactivating or else i will proceed LEGALLY.i want this bsnl hungama to be deactivated today itself i.e.,[protected].

Dear Sir, My BSNL land line number[protected] is not working for the past 2 years. Apart from this my broadband connection is also not working for more than 4 months now. Despite of regular complaints there has not been any repairs done by them and I have been receiving bills with late fees. Kindly waive of the bills with charges and kindly repair the telephone and broadband line as soon as possible. Regards, Mehul Ganatra. Kolkata. [protected]

I could not make calls from my cell phone from my house but if I do it from place near by some other towers I can get it. Hence BSNL Cell phone tower capacity should be strengthed.

KR Senthilnathan Flat No 6, MM Apartments, 3, South Perumal Koil Street, Vadapalani Chennai 600026
Cell phone No [protected]; Land line[protected]

I did 175 rs payment by BSNL portal for validity extension but this payment is not reflecting on my mobile account . Although payment is credited by my Saving account .Detail of my transaction is 'MSBI[protected]IGX1112413 TRANSFER TO[protected]'. My Cell Number is [protected]. Dipesh kulshrestha [protected]

cell no [protected]
area Vadapalani


BSNL Tower capicity is very poor- I could not do any outward calls and receive no inward calls from my house. But with the same phone, I could do calls if I am near by some other towers


address KR Senthilnathan, Flat No 6, MM Apartments, 3, South Perumal koil street
Vadapalani chennai 600026 Phone[protected]

on 19th july 2014, the validity of my no. [protected] expired...i went to the retailer for recharge...Rs. 37 recharge was done successfully, which gave 6 months extension of validity and some free minutes...but the company also did the same recharge itself, and deducted the amount from my main balance also...i had taken no step for an automatic recharge from my mobile...and also how can two recharges, which are same, made possible by the company on the same day...
network is so bad, that they customer care executive cant here the voice on calling customer service toll free no.
i want refund of my balance as quickly as possible and also any member of bsnl service staff to contact me on the no., if any queries

Dear sir
My BSNL Mobile No-[protected]. We have not satisfy the BSNL Internet Service because last 5 days Internet service (GPRS) not working in HSSIDC SEC-2 BAWAL Near AIS India Glass. I am complained two time but not response the customer care service and then after some time automatic close the complained.
My complained no. is G22HR300839 and other is G22HR300014.

Thanks and Regards
Hansaj