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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 386

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S
SENTHILNATHAN KR
from Tirukkoyilur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cell phone tower capacity is very poor

Address:Chennai, Tamil Nadu

I could not make calls from my cell phone from my house but if I do it from place near by some other towers I can get it. Hence BSNL Cell phone tower capacity should be strengthed.

KR Senthilnathan Flat No 6, MM Apartments, 3, South Perumal Koil Street, Vadapalani Chennai 600026
Cell phone No [protected]; Land line[protected]...
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Dipesh.K
from Mumbai, Maharashtra
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Payment is not reflecting on my GSM prepaid account

Address:Bhopal, Madhya Pradesh

I did 175 rs payment by BSNL portal for validity extension but this payment is not reflecting on my mobile account . Although payment is credited by my Saving account .Detail of my transaction is 'MSBI[protected]IGX1112413 TRANSFER TO[protected]'. My Cell Number is [protected]. Dipesh kulshrestha [protected]...
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SENTHILNATHAN KR
from Tirukkoyilur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor tower capacity

Address:Chennai, Tamil Nadu

cell no [protected]
area Vadapalani


BSNL Tower capicity is very poor- I could not do any outward calls and receive no inward calls from my house. But with the same phone, I could do calls if I am near by some other towers


address KR Senthilnathan, Flat No 6, MM Apartments, 3, South Perumal koil street
Vadapalani chennai 600026 Phone[protected]...
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AvijitRai
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary recharge done by the company

Address:Lucknow, Uttar Pradesh

on 19th july 2014, the validity of my no. [protected] expired...i went to the retailer for recharge...Rs. 37 recharge was done successfully, which gave 6 months extension of validity and some free minutes...but the company also did the same recharge itself, and deducted the amount from my main balance also...i had taken no step for an automatic recharge from my mobile...and also how can two recharges, which are same, made possible by the company...
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yadav hansraj
from Delhi, Delhi
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internet services not working since 19.07.2014

Address:Rewari, Haryana

Dear sir
My BSNL Mobile No-[protected]. We have not satisfy the BSNL Internet Service because last 5 days Internet service (GPRS) not working in HSSIDC SEC-2 BAWAL Near AIS India Glass. I am complained two time but not response the customer care service and then after some time automatic close the complained.
My complained no. is G22HR300839 and other is G22HR300014.

Thanks and Regards
Hansaj...
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S
sk9661
from Kakinada, Andhra Pradesh
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About Refund

Address:Pune, Maharashtra

On 28th of MAY I recharged my mobile with Net-pack of 139RS that time it says that transaction is successfully complete I also got transaction ID as .[protected]. But I cant get any data so after contacting customer care I came to know that recharge was unsuccessful and u will get refund soon. After 15 days they took my complaint of not getting refund..the docket no for my complaint is 1F[protected]. I cant get my refund yet and...
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S
sandeep kaur7813
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsuccessful payment

Address:Chandigarh, Punjab

i made an online BSNL land line bill payment, the money was debited from my debit card, however the transaction wasn't successful as the Internet was disconnected during the transaction. The transaction id is TX[protected]. Kindly let me know the further procedure. Jitin Hari Naik contact number [protected]...
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Address:Bangalore, Karnataka

I have tried to rechage my orepaid connection with BSNL portal.
Everyhting goes fine and they deduct 220 rs which I wanted to recharge.
After this step neither they generate the acknowledgement not recharge my mobile

I tried complaints in bsnl portal ..its simply timing out .....
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R
rameshancp
from Bengaluru, Karnataka
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deduction of money for local incoming calls

Address:North Goa, Goa

Sirs, Recently I had shifted to BSNL cell one from Airtel- My No is [protected] and I had opted for pre-paid. I got a recharge of Rs200/- recently and to my dismay I find that money is deducted on local incoming calls also- not only that, I find money deducted just like that, without making any calls. I need an immediate redressal of this issue as well as refund of money unnecessarily deducted. regards Rameshan CP [protected]/ [protected]....
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M
mann parmar
from Hubli, Karnataka
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deduction of currency

Address:Dharwad, Karnataka

without using any subscription bsnl charges 3/- or 5/- every 3rd day saying that u have subscribed for it. when u try to unsubscribe, it is not done. every month approx 50/- are wasted by customer for the cheating they do. i have complained at bsnl office they said sorry for the 1st time as well as 2nd time and this is continued daily. what about my money?...
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G
GHASIAN
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit 0f rs 30/- from main balance

Address:Sambalpur, Odisha

Sir, i have recharged my bsnl mobile no [protected] with rs 375/-(Onnet bsnl free) & rs135(335 min free talktime for local/std to any other network), both valid for 30 days.Neither 30 days have elapsed nor 335 min have exhausted, but the main bal of rs 129.06 has been deducted by rs 30, and has been reduced to rs 99.06. Why an amount of rs 30 has been deducted without my knowledge ? I seek a clarification into this matter .Please look...
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D
dattatele
from Durg, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behavior from Local Bsnl officer

Address:Kolhapur, Maharashtra

I am using BSNL broadband from many years and recently i am having problem of disconnecting Internet in every hour in day. So i called local office and i was speaking local officer and telling my problem but instead of helping me. He was shouted and yelling on me. Also, he had given me advice to change Internet connection and choose other network. As in my area, there is only one broadband Internet provider(BSNL). Therefore i have to depend...
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R
Rishabh Barua
from Bengaluru, Karnataka
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Broadband Problem not being resolved

Address:Kolkata, West Bengal

My Broadband Number is 23213629. I am facing connectivity problems for the past 2 weeks. I have registered a complaint, details of which are below : Docket Number : [protected] Date : 9th July, 2014 Despite repeated calls to BSNL, the issue still has not been resolved. Me and y daughter are facing severe problems as the college admission period is ongoing and most procedures are now online....
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balbir poswal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake call from private numbers

Address:Kaithal, Haryana

my name balbir singh from kaithal haryana--respected representitive i want to say, last 3 days i m disturbe by a call named -PRIVATE NUMBER ...When i search this number detail no detail found ...n i cant block this number ..plz block this number and in future avoide this type of call for better communication ... my mob no. --[protected]...
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A
amollomte
from Kannur, Kerala
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I am unable to check what plan is activated on my data card

Address:Pune, Maharashtra

I purchased a BSNL EVDO data card. I am unable to check what plan is activated on my data card. BSNL offices from pune have no idea whatsoever about this card and they keep me waiting for almost the whole day with no results. This happened twice. Only the model colony pune office has some information regarding this but bajirao road branch refuse to co-operate.
As i cant check the plan activated on my number i am unable to reacharge.br...
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P
pankajit05
from Jugsalai, Jharkhand
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Recharge amount not received yet

Address:Patna, Bihar

Dear Concern, Today I have recharge my mobile no ([protected]) BSNL Prepaid mobile circle Bihar/Jharkhand on[protected] Time 02.40.58 PM thought http://portal.bsnl.in/.But I have not received recharge amount yet. It will be deducted Amount from my HDFC Credit Card.Kindly recharge it or refund my amount as soon as soon possible. Recharge amt-110 Top up . Kindly requested to go through my complain and solved this problem. Please mail me at...
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C
chinnamma1962
from Mavelikara, Kerala
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heavy bill inspite of not in working condition - reg.

Address:Kanchipuram, Tamil Nadu

My telephone number is[protected]. most of the time, the landline phone is giving sound, not able to make calls, and, my computer was not working for the internet, , though we have not used, they are sending bill as if we used more. This bill error we are facing for the past three months. we disconnected outgoing call services. i am not getting correct answer from BSNL local employees. To proceed to my internet connection i paid the bill....
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C
chal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G internet quality. Mob: 94481 88949

Address:Bangalore, Karnataka

From last few days i.e from about 5/6 days quality of 3G /2G internet quality is very poor.Viber calls are dropping frequently & has become common.Avg call time is about only 45 to 65 seconds.Also most of the times calls are ONEWAY.Request to kindly address the problem and help to converse with my son who is abroad pl.I reside in Hosakerhalli, BSK III stage, Bangalore - 560085. Regards A.Venkata chalapathy. Mob.No:[protected]...
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R
rajeevaggarwal
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding excess bill

Address:Yamuna Nagar, Haryana

Dear Sir/Madam we have a bsnl land line number[protected]. It, s bill is too much excess than our usage from 3 or 4 months after call details we found a unknown number in the detail list which is called a lot of times from last few months, the number is [protected] & [protected]. After request letter on dated 7/7/2014 & reminder on dated15/7/2014 of there is not any response from the bsnl What we should do. Hoping for the favourable...
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D
deebasnet
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no proper landline & internet connection past several months

Address:South Sikkim, Sikkim

My phone number is[protected]namchi south sikkim) and i am having a unstable internet n land line connection since past several months .Have complaint many times but no necessary actions has been taken so far i feel all the staffs have laid back attitude towards their work . It seems no one is worried about customers problem.Even when i went to the bsnl office they say that its some cable fault and they dont have new cables for repairs. Hence,...
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