Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My broadband is not connecting from last 7 days. It shows error 651 each time. I have submitted a complain on 25th july 2014. today is 29th july 2014. No action has been taken, even they had not contacted me. I called divisional engineer, after trying more than 14 times she attained the call but give me no to contact which belongs to sodepure H.b town exchange. whereas my no is under panihatti exchange. Naturally my call was cut by the Sodepure exchage rudely. panihaati exchange they gave the no of kushal Bose
atlast I tried to contact Mr. Kushal Bose. I called several times on monday from 10 am to 4pm but no one attained the call.
DO. they think. that we are using the internet for playing purpose and paying monthly bills. to load their pockets!??
I am facing a lots of serious problems without internet connection as I have no cyber cafe near by.
this is not the first time that I am suffering this problem.Kushal bose never attain a single call. I am saying this from my five years experience.
Bsnl broadband band is a storage of irresponsible, uneducated, useless fellow, a completely corrupted organisation.
Tel no. -[protected]
docket no -[protected]
mob - [protected]
please do something as soon as possible.
This is my last hope
TRISHA MANNA
KOLKATA -700057

Try calling 1503 ... it says waiting time is 50 MINUTES ...is it expected a person has to hang 50 minutes ??? Even after the time of 50 minutes, the music goes on and on ... and no customer care executive attends to the call ... Pathetic situation ...

sir/madam,
my bsnl land line number[protected]
bsnl account number : [protected]
From last 2 months my bsnl broadband doesn't connect continuously, i complaint several time to bsnl office (thuckalay office numbers[protected],[protected] and through toll free number 1504.bt till they not rectify my broadband problem . i face a lot of problems, not able to do any transaction and not able to pay current bill etc.. through online . four times i directly went to bsnl office and make complaint about broadband problem but no use.i hope you will take necessary action and solve my bsnl broadband problem

sir/madam,
my bsnl land line number[protected]
bsnl account number : [protected]
From last 2 months my bsnl broadband doesn't connect continuously, i complaint several time to bsnl office (thuckalay) and through toll free number 1504.bt till they not rectify my broadband problem . i face a lot of problems, not able to do any transaction and not able to pay current bill etc.. through online . four times i directly went to bsnl office and make complaint about broadband problem but no use.i hope you will take necessary action and solve my bsnl broadband problem

I tried to recharge my mobile no. [protected] through your BSNL portal but it failed to complete the process. it happened two times on same day i.e. 28th july 2014, first i tried to do recharge of Rs. 250/- and later of Rs. 100/- both time the transaction failed, but the money has been debited from my bank account. i check even after 24 hrs also but its not being refunded till now. Requesting you to kindly refund the amount of Rs. 350/- for failed transaction.

My mobile no. is [protected]. this no is dead from 28/07/2014 upto 29/07/2014. today this no also dead i launched this complaint third times. previously bsnl customer care officer says that this kind of problem will not appers in future but this problem arriess again and again please solve this problem.

I have charged my BSNL mobile no. [protected] from HDFC credit card.Cash is deducted but mobile is not charged.Message comes Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries.
Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries.

I tried to recharged my mobile online today and Rs. 110 was deducted from my bank account. But Recharge was not done. I have this experience 3 times this month and I have lost around 300 Rs. to BSNL. Now how do I recover the money from BSNL. Calling BSNL customer service is 100% useless as they never going to take the call and you will be wasting half an hour of your time hoping some one will take the call.

I am from rajasthan and, I had recharged Rs.- 1011 to my BSNL MOBILE NO [protected] through SBI NET BANKING and I get no confirmation massage that my account has been recharged, my balance cut off from my account but my account does not recharged .
I would be glad if takes some action..

Transaction reference id : TXE[protected]

my telephone no is[protected], my account no is [protected].please deactivate bsnl hungama service.please debit the amount rs.347(june 2014 bill) in the next bill (july 2014 bill) otherwise i can disconnect the bb connection&land line connection

Actually Yesterday I mentioned a complaint regarding recharge of bsnl where amount debited from my bank account but balance not credited after payment. Today, I got a call from BSNL +91 [protected] who asked me for my debit card no, account no and finally OTP password . he told me that my debited money will be credited to my account through debit card, I disconnect the call when he asked for OTP . Please make customer complaint confidential and put step for cheater. I recorded the conversation . Put step or otherwise other will be victimised

Actually Today I tried to recharge my Assam BSNL (GSM) Mobile through Net Banking of State Bank Of India . It was successful transaction and the amount I tried to recharge got debited from my account, But did not get the talktime . The Transaction ID is IGX3774364 for Rs. 135 on 27/07/2015 at 05:59:35 PM for mobile no +91 [protected] . And I havn't got any respond from custome care .Please resolve it as soon as possible. Thank you .

This is to inform you that I lost my BSNL connected mobile ([protected]) bangalore at 11 am, today 27 th July 2014 Please deactivate the sim with immediate affect. Dr m Panduranga vithal 423/17, 22 Main, 16 Cross, shamanna Garden, J P nagar V phase bangalore 560078 Thanking you,

The services offered by BSNL are pathetic. Internet connection and land-line connections are off for months and when a complaint is lodged, after 15 days or so they change its status to 'Closed' without even checking the problem. And when we call about this, they ask us to lodge a new complaint which again is closed after 15 days. It's been months since they're following this practice. Sometimes they say - nobody was home on the day they came to check and so they closed the complaint. Whenever they cannot check the problem, the status must be 'Pending' and not 'Closed'. There is no compensation offered in the bills too. We do not get proper services, and when we lodge a complaint they don't pay much attention to it and 'Close' it without even bothering to look to the problem and they bill us for the net usage which we don't even get a chance to use. It's been a long time since we're dealing with this. I request you to look into the problem and find a solution for this. Following are my contact details - email id : anubha.[protected]@gmail.com land-line number : 2481135 mobile no. : [protected]

Sir I am amit kumar namadas I am citizen of India and my home town is mv 72, malkangiri, odisha764047, in our village only communication through is bsnl land line phone there is no mobile phone connection but bsnl company is not giving service is regularly when electricity is gone phone line also gone, now reny sezen electricty not available in this area also phone line. In our villager no communication with his relative who stay out said villege/state.plz my complain take seriously and give me feedback. My address is Ad;at mv72.nalaguntil, kalimela, malkangiri, odisha-764047. telephone exchange contact no [protected]/100/000/600 thank you

From: NITIN GUPTA <[protected]@gmail.com>
Date: Mon, Jul 21, 2014 at 3:08 PMSubject: Waiting for Broadband connection installationTo: [protected]@bsnl.co.in

Hi,
I have applied for the Bloadband connection on 13/06/2014 My Lead ID : KABAN[protected] I
am following up with the concerned person on daily basis and every time
i hear a same response "shortage of cable and before your connection
there is 5 other connection also waiting in you building"

My address : 214, paras global kuteer, opp global village IT park, behind rv colg, Patnagere, 560059My question : 1.
As you have set the quality meter of 15 days to provide BB connection
Why your team is not providing proper inventory for the installation of
new connection ?

2. If there is no feseability in my building and 4-5
other people is still waiting for the connection due to same reason why
your people has taken advance for the connection and that to with out
any slip and when i asked for reciept the reciept for the payment they
dont have any recipt book .

3. I am seriously doubting the BSNL for providing me
the stable BB Connection even if they are able to provide the BB after
how many month i don't have any idea . My lead Person of contact Phone number is : [protected]{dayanand}

My Contact number is : [protected] {Nitin}-- with regards NITIN GUPTA

I have submitted my landline phone on 19/03/02014.To officer incharge gol maiden ulhasnagar 421002.Depite my several visit i am unable to get my deposit back.On 24/03/02014 i meet mr c k patangra and was informed that still it will take time as papers are with pune circle.
Please do the needful

Hello, I am Pradeep Meena and was residing in Panchkula for a month and half. I took BSNL broadband service there at that time. After a month I decided to shift back to Mumbai and submitted disconnection form to the BSNL office at sector 5 Panchkula. They made me fill a form for disconnection and told me it will be done. Few days back I received a bill of Rs. 2110. This is total surprise for me as I chose a plan of Rs. 1000 and they are sending me this bill that too after I submitted the form on 2nd July 2014. Point of concern is that I contacted POC for BSNL for me and he told me the line is still live, which was really surprising and shocking. Now they are not solving my issue and asking me to come down to Panchkula from Mumbai. I request you to kindly look into the matter. BSNL phone no - [protected] Address - House no 442, Sector 15 Panchkula Haryana Regards

hello sir i have a bsnl 35 recharge std night pack plan but it does not work on my number and i had complain that to bsnl customer care executive but they are not take any action about such cases so i just want to inform you is it possible for no better customer satisfaction on bsnl mobile service. My number is [protected]

I am using two bsnl cellular number, both are DND registered. One is [protected] registered for DND dated 21st July, 2012 and another one is [protected] registered for DND dated 18th July, 2012. Both aare TRAI confirmed DND registration. For last 15 to 20 days, I am receiving some concurrent telemarketing sms to both of my numbers from a index number (sender) named as " BV-ONMOBL. . Without my permission and knowledge, it has deducted my balance also mentioning as monthly subscription fees, the balance deduction message was from the sender 57171. This is for your information that I neither have activated nor have permitted anyone to activate such stupid and rubbish services to both of my numbers. Therefore, I request your concerned authority to take action against the service provider and enable me to reimburse the deducted amount to my mobile account. Please take strict action since both of my numbers are DND registered. Regards Md Ashra[censored]ddin Ansary [protected]@gmail.com, [protected]