Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir my land line tele no 273373 (Tamang Bommdila region Disst West Kamang) not working last 72 huores. When Ii left hand set the annoncment THIS TELE PHONE OUT OF ORDER, PLS CONTECET ACCOUNT OFFICER .Sir but I pay all bill till date .I also contect account officer bomdila ( dist west kamang arunachal pardesh).He say your all bill was pay . What is this problem every thing is ok in my side but my number is not working pls solve my problem at earlest .

Hai Sir, I have Compalint to BSNL but still not getting any response, one tele caller gave one technical person number, i called that guy but that guy told i retired before two months that guy gave another number that person sir i am on leave up to one week i am in marriage fuction sir, that person suddenly cut my call worst response from BSNL.

My land line phone dead for more than 4 months now, my BSNL land line number is [protected] and my BSNL broad band connected through this land line Complained many times thru computerised complaint registration process. Till today phone is not activated. Resolve it pls.

My cell one number is [protected]. I am not able make outgoing calls. It says your account is no longer valid . Kindly recharge immediately. Now How much I have to recharge my account and make my account Valid again. Please help me srikanth [protected]

my phone no. is[protected] and i uses home -ul plan (rs 525) . I paid each month at right time, nor I did any negllegency to report about service of broadband speed . As the providing speed is not matches as mentioned during taking broadband, it goes 50Kb/s upto4Gb and 20Kb/s rest of the month. Now continuance of net connection is also suffering me.it takes minutes to connect and seconds to disconnect . please solve this abrupt speed and continuancy

My CellOne post paid(Manik Jod Plan) mobile No is [protected]. From yesterday(30/05/2014) evening all outgoing calls have been barred though the bill amount of Rs 619/- for the billing period 01/04/2014 to 30/04/2014 with due date 26/05/2014 has been paid on 26/05/2014 thru bill payment desk of ICICI bank which is being done regularly.But this time I failed to understand for what reason all outgoing call have been barred.Can BSNL authorities explain reason behind this? I would like add here that BSNL customer care service is horrible.I was trying to get in touch with customer care executives since 30th evening but failed. Please do the needful. Necessary compensation may pleased passed on to me for not working for above mobile No. Best Regards TK Das Kolkata-700075

# Tel. No:[protected]. Customer ID:[protected].Account No: [protected]. Bill No:[protected] dated 07/04/2014 for the period 01/03/14 to 31/03/14. Due Date: 26/04/14 for Rs.1321.00. ECS facility registered. # On 26/04/14, balance in my registered Axis Bank a/c was Rs. 5711.00, However you had not debited the above amount up to 28/04/14. Hence you could not debit this above amount, as there was insufficient balance 0n 29/04/14, On 29/04/14 you could debit only Rs. 225.00, but no feedback was given to me.On my 22/05/14, my outgoing calls were disabled. On contacting your ECS section, I was told that due to insufficient balance the outgoing calls were barred and I was told to remit due amount Rs. 1321.00 to nearest cash collection center. I deposited this amount on 22nd of May at 1416 hours at Tollygunge HO Post Office and informed your Area Manager South, also your ECS section and the line was restored on 25/05/14. # I was told by your ECS section that the total amount of Rs. 2598.00 as per your Bill No:[protected] dated 07/05/14 will be debited from my bank account and the amount Rs. 225.00(debited on 29/05/14) plus Rs. 1321 (paid in cash at Post Office on 22/05/15) Total: Rs: 225 + 1321+=1546.00 will be adjusted against next bill for the month of May, 2014. Please confirm receipt of this complaint and confirm that the needful will be done, Thanking you- N.S.Wadhwani Mobile: [protected]

Hi I'm Nijanthan from Kumbakonam, I'm using BSNL prepaid service since 2years and we have been using BSNL prepaid connection since 2006 in our home so I'm well about the customer care service provided by BSNL. Since it is Government enterprise, call center executives are more irresponsible to the customers, they never ready to reply to the customers who call 1503 regarding complaints/doubts. Whenever I call them, I get vexed, yesterday(29/5/14) I called 1503 regarding ISD activation, but they were not even ready to hear for what I was calling, they suddenly replied that they had server problem so call us tomorrow. I don't know where to tell this. Please government officials take it as serious, I think most of the country people are using BSNL, so please take some actions.

i have submitted a bill of RS 620 for my landline[protected] on 19th may 2014 through my SBI ONLINE payment mode...but after payment i received a message that transaction failed ...again i resubmitted my RS 620 bill through the same gateway..this time no message received ...i checked my SBI account ad found that RS 620 has been deduc ted two times quoting different references... i checked BSNL bill payment column, found that bill is submitted successfully...but i havn't received my RS 620 ..i have also complaint to SBI regarding this matter but no action has been taken yet...please do needful

Hello, I am using BSNL broadband Internet at my home. Since last one week, it is not working. I had register a complain by 1504 number. Complain has not been solved but got message on cell after 3 days that complain has been resolved. I have again register a complain but still not working. What should I do?

Dear Sir/Madam A complain for the BSNL telephone landline no. [protected] was given a month ago to the Pilar telephone exchange in Goa.The incoming and out going call facility for this no. is not available. Inspite of further several complains no action has been taken for the same. I request to conduct a thorough inquiry as to why till date no action has been taken to repair the land line. Thanking You Yours faithfully Edgar Pais

My phone is dead around 4month So we informed to exchange they can not take action. They told take mobile, Not on one land line that area not working properly. This situated I Calicut district and Thiruvampady exchange area my number is [protected]

I hav, he e applied landline connection with broadband facility 14 days ago. I have deposited the required amount. But till date telephone has not been installed. When I contacted Mr.D.C.Kumawat, SDOT Vaishali Nagar his reply was negative and attitude was negative. He even decline to listen my problem patiently and instructed me to request lineman for the installation or get refund the amount deposited for connection with BSNL.

I am samuel,

I have already given a cancellation letter but still the amount is being added to the bill.

So please deactivate hungama immediately.Or show the way to cancel it.

Landline no : 24344464

Email id : [protected]@gmail.com

Please cancel hungama.

Myself Mrs. Pragna Jaimin Raval - living at 43, Aditya Bungalows, Chhani Jakat Naka, Vadodara – Gujarat have BSNL landline connection having no.: +[protected]. There is a “Pyari Jodi” linked mobile connection with above no. having cell no.: [protected]. There was balance of Rs.118.31 (with validity till 22.07.2014) in that cell no. as per last text message received from BSNL (from cell no.: [protected]) at 07.03.21 - 14.05.2014. In that no. on-net voice pack available was 37 min – 58 sec. and off-net voice pack available was 41 min – 10 sec. But suddenly the connection has failed and it was showing message that SIM registration has failed!!! While contacting BSNL Customer Care Office – Fatehgunj, Vadodara; officer in-charge has informed that the connection has got failed due to non-submission of relevant documents!!! How this happen? How you can disconnect the connection without any prior information when all relevant documents are with you – as this is linked with my landline connection!!! Even the officer in-charge has informed that we’ll now have to apply for new no. and old no will be permanently discontinued! After discussions / explanations, he’s agreed to give same no. but he’s informed that the balance available with that no. will be lost and we’ll have to pay Rs.75 as activation charges / FR (First Recharge) which is not at all acceptable. If this problem will not be solved (absolutely with no extra charge) – I’ll lounge complaint to consumer forum. When India has voted this time for good governance, being Government Company / PSU, how can you harass your valued customers? When we’re competing with MNCs in today’s global market, we’ll have to change our working style & attitude. Expecting prompt positive action upon the subject matter, Jaimin M Raval (Cell No.: +91-[protected]) C/o Mrs. Pragna Jaimin Raval

Dear Sir, Our office no.[protected] Sagroli Tq. Biloli Dist. Nanded. on this no. unlimited plan is activated, Advance bill paid of 2 years and more than 40 connection at our sagroli village but net is very slow, Also same problem is as mobile network also. every time in roaming. please solve the problem as early as possible... Thanks

I got connection for bsnl telephone and bsnl Internet connection and I buy modem from bsnl office.. Which is not rental I buy than and when i apply for disconnect the model... He told me give me modem I sell it and give Ur momoney back so I gave modem him now when bill is come modem is bill shows modem is rantal.. The fact is the man who I give modem for sell he take that money...

Our bsnl landline bills have become maximum in this moth, so i want all outgoing calls and charge details immediately as soon as possible .My Land line No.[protected], Assam telecom circle, Dist.- Dhubri(Assam) .My name is SUBRATA DAS. from Tamarhat, p.o.- Tamarhat, Dist.- Dhubri(Assam)

Dear sir / madam The subject reffered above the complaint has been already regiterd via the contact no.[protected] office taroda naka nanded, other contacts[protected] & 233600 telephone bhavan nanded) but not noticed yet, the latet complaint no. [protected] as on 25/05/2014. encl complaint document copy please take proper action imidiately regards Sainath Nageshwar [protected]

Hi, I am chandran, I canceled and returned my BSNL Wimax connection on[protected] to BSNL office at pondicherry, But still my deposit amount they have not provided to me. I visited office 2 time, they are saying that it will reach through post. But still I have not got the amount. Can you please help to resolve this issue. It almost 1 Year going to complete. Wimax Number : TB10009302 Thanks chandran