Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir/Madam, I were trying to recharge my mobile no.[protected] with a Top Up amount of Rs.550/-today(02.05.204). Amount is deducted from my bankA/C, but mobile is not recharged.This is happening more frequently with me with QUICK PAY. MY TRASACTION ID IS TXT[protected]. Pl rectify immediately. Regards, G SOMESWRA REDDY [protected] [protected]@rediffmail.com...

Unnecesarily subscribing games, music and movies on download Sir, I have availed broadband connection in bsnl. my landline number is[protected]. I have not subscribed for the games on download but a sum of Rs.200/ has been unnecessarily included in my bills. I never expected this from an government organization. Without my consent through phone the subsciption has been done. Your people simply spoke to us about the free game and have...

Respected Sir, Today I got a message from BT-655888(chat service) Message Matter= (Plz start unlimited SMS Chat activate Dost to 55888). and Rs.15 charged, I think this for free for me i I did not know they deduct the amount from my account balance, i am very frustrate by these unwillingly charges by the service provider. please discontinue all these type of services and return my Rs 15/- back.now balance is...

Sir/ Madam I surrendered my telephone no[protected] on September 6, 2013 and completed all paper work. But I have not received the refund of deposit amount hitherto. I have made numerous phone calls and personal visits to the concerned dept/office in futile. Kindly requesting you to do the needful. Thanks Ramesh R...

Sir My name is Nabendu Sekhar Roy Father's Name Chittaranjan Roy, Computer Teacher at Purulia Zilla School. I am unlimited Broad Band holder since a long time. Since January 2014 i am suffering from landline. I am complained office verbal but in vain. The landline(DSL in Modem) is not stable and working through internet is erupted. My doc ate no is [protected], No line man physically present my house. My land phone is not working. If...

Sir, I have made payment from my icici bank account for the wimax bill of march month in bsnl online portal .. everytime it shows transaction is completed but again payment not made shown in online portal .. even repaying the same considering network error from sbi account also show the same.. i have lost 1600 money in virtual and my net is again going slow due to non payment.. plz make provisions to retrive my money...

Mine is a BSNL Mithram plan. but it got expire on yesterday ie, 26.04.2014. so in order to extend validity I had made a general pre paid online recharge of 110 Rs through BSNL Portal ( portal.bsnl.in), so that BSNL can automatically deduct the mithram plan amount of Rs 49 from my balance to extend validity.. But i got message that Transaction could not be processed. Following is the transaction ID and Receipt Number. Kindly help to solve...

We have contacted the customer care many times and by informed our company cannot access the broadband Internet for the past 4 days and still not up. We have faced many loses due to the Internet connection and the speed also very slow. Our company phone number[protected]. As we are the software company we need the best Internet access 24 hours time, but lot of problems with the internet connections. Also many employees are working and facing...

i bought a bsnl 3g sim in andhra pradesh to use it in bsnl 3g data card. it worked fine in andhra for a week. After a week i went to ahmedabad for studies. after coming here, when i try to connect it net is some times connecting and some times not connecting.. i tried to call customer care... they are saying you have to approach andhra customer office and when i am trying to call them it is not connecting. even if i get connected to internet...

I have been charged for Hungamma services for which I have NOT requested. Please arrange to deactivate and refund the amount of Rs.347/- charged in March, 2014 bill. I have NOT requested for activation. Further you can see at your end whether I have used your ID, passwords etc. Please see that no further charges in future also.
A.SOUNDARARAJAN
LAND LINE[protected]
MOBILE: [protected]...

Sir,
I have using bsnl sim card. I have whenever e recharge 50 rupees. In the same day value added services added or renewed. Taken the main balance amount. In this way i have lose of amount rupees totally 200. I have try to customer care complaint for value added services and stop the services. But did not contact the customer care. 155223 is the customer care number. 1 press the language. Again 1 press stop value added service....

Dear Sir, My land line no. is[protected].I have taken broad band plan through this line.Even after repeated complaints, my problem is not getting resolved.I book complaint and automatically it get closed. My problem is from last one month, my broadband internet is not consistant.It will be available for an hour and than it get disconnected for hours and so on. 10 days back BSNL officers came to my place and checked, after that it is...

Respected Sir, Currently we are using 2 landline and broadband connections of BSNL, but from the last 60 days both landline and net is not working, we are facing so much of problems due to this, our clients are unable to reach us because of same, but after so many complains to you staff even to SDO of Noida area we are not getting any positive response. Every time when we talk to your staff they revert that there is some cable problem,...

Dear sir
I have been suffering lots of problem only due to bad services provided by you. I am requesting you to see log book file of my phone to know the status of my phone since installation .
I have given complain through phone no-1500 seven days ago .Still i am waiting your response. If you can not provide me services please withdrawn my phone.

Yours
Rajnish kumar ranjan, phone no[protected]br...

From, Mrs. Shipra Ashish Nashine Flat No. Fo-4, Plot No. 49, Shreenarayan Complex, Central Bazar Road, Bajaj Nagar, Nagpur Telephone no.:[protected] Sir, With Reference to above, "Games on Demand - India Games" service has been activated in my broadband account since two years and charges has been added in my BSNL account bill. Please unsubscribe this service with immediate effect. My Account details are as follows .Waiting...

my mobile number is [protected] . for the last one month every week i have been un necessarily charged for chat message & love messages, which i have never used by the number 55888015 .once in every two days Rs 15 will be charged for me for this unwanted message.it has now become a nuisance for me . my husband tried to contact customer care since two days .no response. today when got connected the person over there immediately disconnected...

Sir, I had submitted a request on 17 April 2014 to restore my phone number[protected] which was kept in safe custody for about 2 years. The telephone department has so far not connected telephone wire to my house, thereby the connection has not been restored.Further, I also sought an Broad Band connection for Internet. I was made to buy a modem of Rs.2, 000/- from the open market and instructed to give to Telephone Exchange at Edapally....

We have bsnl landline for nearly 10years, for the last 2years I was using broadband service, from this month of april, 2014 we discontinued the broadband service. we gave a termination letter with the last bill payment proof in 26th march, 2014. In 27th or 28th march, a call came from delhi bsnl office and offered some additional service such as movies on demand, games on demand, we told that we are going to terminate the broadband service...

Continuous Harassment to an Aged Disabled Person by CAO /TR / BSNL Co /
Alipore through erroneous bill for deposit of SD for 2nd time –
Refund duly adding accrued interest thereon duly deducting from default
official – urged with TRAI 8888888888888888888888888888888888888888888888888888888888


To whom it may be the concerned official of T R A I /India

All TRAI officers....

Sir, I have availed broadband connection in BSNL. My Land line number is [protected]. I have not subscribed for Music on Demand and Movie on Demand but a sum of Rs.248 has been unnecessarily included in my bills. I never expected this from an government organization. Without my consent through phone the subscription has been done. Your people have never spoken to us about the Music on Demand and Movie on Demand and have cheated...