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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 22, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
414
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 392

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L
LSDixit
from Delhi, Delhi
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Landline telephone & poor link of broadband connection

Address:Chittorgarh, Rajasthan

My Landline telephone no[protected] has background noise sance last one year and on lodging of complaint, complaint was not resolved till now.Since 15 days BSNL broad band is also not getting connected. Place-Rawatbhata, Distt- Chittorgarh, RAJ...
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S
SAJIMON80
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Dead telephone service

Address:Kollam, Kerala

My bsnl land phone with number [protected] was dead for the last one year. This case was reported several times to the near by exchang and no action has been taken by the authorities
Iam working in dubai and my mother, wife, childer are there in my home. Yearly iam getting only one month vaccation and i am forced to visit the exchang every time when ever i am comming to india
No under ground cable was drawn for this connection...
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G
gpojha62
from Gidam, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging money for wrong activated hungama service

Address:Durg, Chhattisgarh

my landline no is[protected] my landline no was activated with hungama tv services on 9th may 2014. i requested the customer care service people to deactivate this service as soon as possible. they deactivated this service on 14th april 2014 i was also charged with an amount of rs198 for this service which i did not even used for the month of april. now again i have been charged of rs 198 for the same. i request you to look into this...
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R
ruthvica
from Hyderabad, Telangana
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charging unnecessary amount from my account

Address:Visakhapatnam, Andhra Pradesh

Dear Sir,
I am receiving the job alert service messages and it have been charging Rs.7 every week from my account without my permission unnecessarily..to my mobile number [protected] from +[protected].. So please make sure of stopping these messages and if possible please refund the amount charged to my number.. Please stop the messages from +[protected] or if possible block them from sending any kind of message to me.....
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K
khushaldeep777
from Mohali, Punjab
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Refund not given after cancellation of landline connection

Demand Note details:- DN id:[protected] DN date:30.03.2013 SSA: AMB Pay by date:30.04.2013 Exchange:AMBAHR Telephone No.:[protected] Activity:Service Order Provisioning Address of applicant: 1932-33, sector 1Housing Board Colony, Ambala City Ambala City, Ambala, Haryana 134002 Dear Sir / Madam They accepted a deposition of Rs 500/- without knowing or thinking about the telephone lines whether they have been laid under the ground...
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S
Soumyajit Roychoudhury
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Block prepaid sim card

Address:Kolkata, West Bengal

I lost my mobile phone on 09/06/2014 from Kandi, Murshidabad to Berhampore, Murshidabad by bus. I have lodged a complaint in the Kandi police station on 11/06/2014. My mobile number was [protected]. I have been trying to reach the BSNL customer care for last 7 days so that I may request to block my sim card, but all my efforts went in vain. Please do the needful at your earliest....
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B
Biswajit2050
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incoming calls does not go through from bsnl

Address:Khordha, Odisha

Dear sir, My self Biswajit jena and i have a mobile number which is [protected] and it has recently port in to Airtel means this number has been transfer from BSNL to Airtel on 20th june 2014 by MNP process. but after mnp a huge problem is showing on my mobile number but before i describe my problem, i have to tell you the mnp process to understand my problem.The central side is a MNPO, supposed to provide MNP Service in a particular zone....
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S
salutcake
from Perumbavoor, Kerala
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loss of money after unsubscribing request

Address:Alappuzha, Kerala

sir, i have sent an unsubscription request for music strreaming on[protected].but unfortunately my request is not granted and still 10 rs is deducted from my balance amount on[protected].Kindly grant my request and please return my deducted amount as soon as possible. mob:[protected] rajeev kumar p...
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P
puthat
from Tekkali, Andhra Pradesh
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BB &LL bill while tel.service was not accessable more than one month

Address:West Godavari, Andhra Pradesh

sir, i am a bb & LL customer with the id no.[protected] & tel.no.[protected]. this telphone was completely dead from April 19th to May 22 of 2014.(partially available only on28th april). Though i have made so many complaints directly to the exchange and via sms, the situation remained same for more than one month.finally i approached the district administration through a written complaint and solved it. Now i have got the bill...
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J
Jose Lawrance
from Behror, Rajasthan
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Not providing 3g coverage

Address:Ernakulam, Kerala

I am residing in a place called palluruthy, kochi area in Kerala state. I am not receiving 3G coverage eventhough the bsnl tower is located hardly 500 mts less than my house. Even though my connection is 3G I always receive 2G network which is very slow. Please do the needful. Jose...
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J
jagi2b
from Mumbai, Maharashtra
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phone not working since 6 months

Address:Nagpur, Maharashtra

dear sir My tel no. is[protected] it is not working since last 6 months innumerable complaints are of no use. i am religiously paying monthly bill of Rs 730. you can see from my call list that i have not made a single call 1) why am i charged if i do not get services. 2) why are complaints not solved Pls look into matter Thaking you Jagrati Banerjee...
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S
sushilvlmk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone not Working Properly

Address:West Sikkim, Sikkim

We have a BSNL Land Line Number and Net Broadband Connection[protected] for Gylashing West Sikkim. Our Number is not working properly since last 8 months.We had complaints many times to the BSNL office Gyalshing but we didn't get any help from them.Our office is just 50m away from their office.When ever we goes for complaint they always said disconnect your number.We always paid bill in time.But we are not getting the Service which we...
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P
priyaudileep
from Ernakulam, Kerala
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bsnl prepaid service provider

Dear Sir, Previous Saturday (14th June 2014) i have recharged my mobile with 200 ruppes full talk time. And i already have a existing data plan . BSNL Services automatically subscribed some hello tv and some other without my knowledge and deducted my money without knowledge. Till tomorrow night (18th june 2014) i have 150 something ruppess balance. And when i checked in the morning it is 23 ruppes remaining. Please take action against...
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S
sri harsha m.b
from Bengaluru, Karnataka
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Deduction offer & not get recharge

MY NO.[protected]
Sir i have done recharge of 135rs(it is 335mint free talk time offer) on 12th june, on 17th i got message that your free talk time is over, and then i gone for 135 rs recharge in a day they are telling that you used your full free mints regarding this i complained in bsnl ref. no 4F19KT323503 after this i recharged 164 rs and this also not added to my account. totally 299 lost by Bsnl kindly resolve this soon...
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sri harsha m.b
from Bengaluru, Karnataka
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Deduction of offer

Address:Shimoga, Karnataka

MY no.is [protected], i did recharge of 135rs, i.e 350 mints talk time free. i have not talked much and in just two days they are telling that i have used all free talk time. how it could be possible to talk morethan 5 hours in a day..? kindly resolve this...
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S
Salman0149
from Bengaluru, Karnataka
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Fixed line and broadband not Working for 1.5 Months, Bill also generated.

Address:Thiruvananthapuram, Kerala

Hi,

This is regard to Fixed line number[protected] under the name of Mohammed Basheer..

There are multiple issues regarding this connection, which i will explain.

a) The connection got disrupted(neither land line nor Broadband is working) in may -10 -2014, and we raised a ticket for the same, Ref No[protected].After exact one month we received a message saying that it has been resolved ;actually...
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R
ruhini
from Delhi, Delhi
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Poor network

Sir, I am facing poor network problem from last few days.My user ID is SB10006943 & BSID 00:00:85:1A:04:08 . But sometimes another BSID 04:07 is fluctuating and randomly disturbed the network.Plz solve my problem & oblige.ruhinigogoi.[protected]@gmail.com. mob. no.[protected]....
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R
rejeemon2003
from Guruvayur, Kerala
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unnecessary deduction

Address:Chennai, Tamil Nadu

[protected] Sir, My cellone number I have quoted above. Your people are deducting amount from this number in the name of jokes pack which I have never opted for. In spite of repeated complaints it is still deducted. Requesting you to stop it immediately or else I may be forced to take legal action against your department Regards RAJESH GOPAL...
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Satyawan85
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Bundled Gift Coupon

R/Sir my self Satyawan from VPO Rawalwas khurd, Hisar(Haryana) my Mobile no [protected]. Sir I brought BSNL 3G Data Card IMEI no. [protected] with this Data Card i have get BOUNDED GIFT COUPON NO. N 6810 In this COUPON in this coupon Free "500 MB Data Every month for 1 Year." coupon expiry date: 31/10/2014. but when I reachered my Mobile no [protected] with this BUNDLED GIFT COUPON, I have get 5120 Minutes of free VIDEO Call . I request...
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R
Rajilesh Panoli
from Chennai, Tamil Nadu
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BSNL charges Rs. 7 for every recharge.

Address:Ernakulam, Kerala

Hi sir, I'm getting a message below and they charging rupees 7 for every week. I hadn't subscribe for any value added packs as I don't need such things. Message: "Your pack shayari is renewed with Rs 7.0 successfully and is valid for 7 days. To unsubscribe send STOP to 155223". I had contacted their customer care lots of times, but there is no response. Please help me to refund my money. Its very annoying when I call an important...
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