Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Same deduction is also happening from my mobile No [protected] in the name of Video Bonanza by 57171. I am confident that I have never
approached to that organisation/agency to provide me any service. Some times back I have sent a SMS to unsubscribe it but no result. This is
simply a fraud and blackmailing business. Kindly get it stopped for charging from my account ASAP otherwise I"ll go to consumer forum/court.
TKK

Like Mr. Garg Unauthorised money is being deducting from my pre paid mobile Several
times in the name of Video Bonanza Services by 57171 from my movile +91 [protected].I want to get rid off this fraudulent money stealing agency ASAP. TKK

I have also received the msg.from 57171 that you have opted for voicechat and charging Rs.30 for it. It's really amazing. I have never gone for such services

Same thing happet to me many time...recently an otp massage came.I have never asked or desire for this.

Unnecessary OTP send by 57171

Unnecessary OTP send by 57171

What ever the previous people said, the same thing is happening to my prepaid number also. I came out of airtel for similar problem. Complaint was lodged, but still I get the disturbing sms. If the customer care can't control the content providers of bsnl; i doubt, what control they have over them. Its disturbing and please take measures to stop it. Justin

I'm getting the same. Please make it stop.

the only solution which i find is that whenever you all get start getting multiple otps from one to two, three and more, immediately send message STOP to this number 57171 after the first otp itself... it will say no services activated...
Further if again otp comes then again send STOP to this number..
.For the time being this will prevent ur deduction of balance

the same thing you have to apply again when the otp starts coming...Hope it works

Mail Complain sent to "[protected]@bsnl.co.in"

[protected][protected][protected]
Dear Sir,

Rs 75/- and Rs 7/- debited with main balance without my consent
Mobile number [XXXXXX]

Details as under.

A) Date :[protected]
A SMS received from number 57171 quoting
Quote :-“Dear subscriber, you are requested to subscribe the Astro Gyaan for Rs 75 of validity 30 days. If you want to activate send SMS YES to 57171”

B) Date:[protected]
A SMS received from number 57171 quoting
Quote :-“You are subscribed for service Astro Gyaan for 30 days. To Unsub send SMS STOP to 155223 (TOLLFREE) or dial *777#. Thanks for using
BSNL service

C) Date[protected]
A SMS received from quoting
Quote :- Your account has been debited with Rs 75 and your main balance is 201.19

D) Date[protected]
SMS to stop the unsub sent on number 155223
Reply SMS received as under
Your De-subscription request for the service Astro Gyaan has been processed.

Complaint :-
(1) The subscription is done without consent of consumer/ customer .
(2) The money not yet credited to my account
(3) In addition of above in same manner Rs 7/- deducted from main balance
(4) Complain was tried on official web site of BSNL but it also show error message (Snap shot enclosed) . It shows “Circle dose not exist.

Screen short enclosed.
Credit Rs 82/- ( i.e. 75+7) in my main balance

Ironically immediately after sending the Mail an another SMS prompt up in my mobile phone
Quote:- "You are subscribed for service Pyar Ka Over Dose for 7 days. To Unsub send SMS STOP to 155223."
As a subcribe service charge Rs 9/- deducted from main balance.

My question is, How can BSNL keeps on subscribing on services without my consent...?
Its a new trend of looting BSNL custmers...

Pyar ka over dose service activated in my number with out my knowledge and 9 RS got deducted

Hindi
बीएसएनएल कई बार मेरे पैसे काट चुकी है बिना किसी मतलब के वो अपने आप पैसे काट लेती है अपने आप को सेवा एक्टिवेट कर देती है ऊपर दिए गए नंबर से ओ टी पी आता है अपने आप वेरिफाई हो जाता है और मेरे दो बार पांच रुपये कट गए हैं कस्टमर के कोई सलाह नहीं दे रहे बात भी नहीं करते हैं बडे इंतजार के बाद फोन कॉल होती है उसके बाद बिना कोई सहायता के फोन काट देते हैं है कि यह सेवा इंटरनेट से अब अपने लगाई है ऐसा नहीं होता है बीएसएनएल अपने आप पैसे काट रही है प्लीज हेल्प मी 
English
BSNL has deducted my money many times without any means, it automatically deducts money, activates the service itself. The OTP comes from the above number, gets verified automatically and my two rupees five rupees  Have not been giving any advice to the customer, they do not even talk, after a long wait, there is a phone call, after that, without any help, we disconnect the phone that this service is now installed on the Internet.  Not happen please BSNL is automatically deduct money Help Me

thank u for the support.

Dear sir/madam I'm KiranKumar Bandla. my wimax number is AB10002715 AND I PAID ALL THE BILLS THROUGH THE ACCOUNT NUMBER

[protected]. I PAID ALL THE BILLS. BUT STILL NOW I AM NOT USING WIMAX AND I PAID MY ALL BILLS AND FINAL BILL ALSO. BUT

STILL NOW I DIDN'T RECIEVED MY SECURITY AMOUNT 1750/-. MY MOBILE NUMBER IS [protected]. PLEASE PAY MY SECURITY

AMOUNT.

I have surrendered my WI MAX CPE and obtained a CPE Receiving Certificate in the name o[censored] S Bisht, received CPE No. 98F537C670D9 against WI MAX A/C No.[protected] dated 03.05.2017. Till date I have not received my refund against security.

It is requested that the security amount may be refunded at the earliest.

U.S. Bisht

My telephone number is[protected]. I was out of station for 6 months and could not make payment. Accordingly they have disconnected this telephone. I have fully paid all dues when I returned back. As per their advise, I applied new connection
and they have issued work order and allotted same number. I visited their office several times and assured they will reconnect it immediately. Now more than 20 days passed. No need of any new instrument or new wiring for this connection.
Everything is there and they have to just reconnect.

santosh k nair
Mob : [protected]

No