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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 401

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K
kirangill
from Delhi, Delhi
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to get a permanent solution for underlisted problem

Address:Ludhiana, Punjab

this is to inform u that I have been charged repititevily for some stupid service video mania since three months and rs 5 are being deducted every week.. i hv intimated this several times by calling customer care .. everytime they give me a voucher no... n still my problem was not solved ... I have 10 complaint numbers but still i am not able to get rid of this ... this is really SHAMEFUL on part of bsnl ... such things are not expected from...
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P
premcomplex
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Completely out of order

Address:Chennai, Tamil Nadu

[protected] chennai - manali.

Due to delay in bill payment... My number is disconnected ...
Even after the bill paid my landline connections was not in active state..

I have en-quired about this the officials were saying that this number is
Comes under fancy number(Valid number)... So these number wont be give you again..

I dont wont that new connection ... I need the existing...
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S
suggsa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible customer care as well as dead service management

Address:Mumbai City, Maharashtra

Dear Sir/Madam, I am tired with penta service support and not sure what to do next. Its been nearly 4 months I have not received my original tablet. After 3 months I received an refurbished faulty tablet against my less than month old new tablet. I didn't accept and service center returned it but customer support says they don;t have status update. Neither they reply to my emails timley. I am planning to file on consumer court as...
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D
devanandapallavi
from Dhanbad, Jharkhand
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call details

Address:Dimapur, Nagaland

I am having one postpaid mobile no. [protected], which I am using for the last five months. But I am getting some unwanted and disturbing calls which creates my family problems. That is why I wanted to know the details of all the outgoing and incoming calls in my mobile no. from the month of Oct. 2013 till date. I would be highly obliged to you for your act of kindness....
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W
wani.sachin76
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Apply for new connection of lease line

Address:Jalna, Maharashtra

We are the banker we need lease line connection at rajur tq bhokardan dist jalna
Your officer says we are not having time for establishing new connection your officer says you take connection from other provider

But we need connction from bsnl so please take necessary action in this regards


Our name and address
Manager
Priyadarshani nagari sahakari bank ltd jalna
Deulgaon...
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I
India1947
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper response from customer care.

Address:Sonbhadra, Uttar Pradesh

Sir/Madam, I am a Postpaid customer. Every month i get my bill on my e mail id [protected]@sbbj.co.in. I by mistake deleted my ebill of 13th February 2014. For getting the duplicate bill emailed to me, i contacted customer care and talked the executive. But she told me the call is being forwarded but then i waited for 10 mins but got no response. Either the portal is not User Friendly. Kindly arrange to email my bill for feb 2014 at the...
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S
Sachin Satheesh
from Payyanur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VAS activated without permission

Address:Thiruvananthapuram, Kerala

Bsnl VAS( Video alerts and my TV) were activated on my number([protected]) last month without my permission and rs 70(40+30) was deducted from my balance towards it. I called their customer care to enquire about it, and they promised me that they would deactivate the vas and that the amount would be refunded. However the vas was not deactivated and i was charged rs.30 again this month towards subscription renewal. I called CC again to lodge...
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S
sanjurkt
from Varanasi, Uttar Pradesh
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getting blank call on landline 05446252512

Address:Sonbhadra, Uttar Pradesh

Dear Sir, I am having the above mentioned land line from a long time. But from last 6-7 month I am getting the blank call on odd time (generally at 23 hrs&afternoon at 14.00 hrs) and on picking the phone he just keem his mouth mum. Please look in to the matter and advise me the next course of action. SANJAY SRIVASTAVA [protected] Mob [protected]...
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K
Kanika Kapoor Chauhan
from Bengaluru, Karnataka
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Change Telephone Instrument

Address:Ahmedabad, Gujarat

hello, I have BSNL telephone number is[protected]. From past few weeks landline handset is not working properly. It makes sound even if we put it down. We need to press it 3-4 times to stop that noise. I would like current instrument to be replaced with new handset. Thanks Looking for positive reply Kanika Chauhan...
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A
anand kadekar
from Pune, Maharashtra
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Net Pack Recharge Not done through Mobile Banking SBI/Axis

Address:Ahmednagar, Maharashtra

Sir/Madam I have chosen SBI Mobile Banking to make recharge of Internet pack of Rs 139 (BSNL) on Sat 5th Apr 2014. My Phone no is [protected] registered at Ahmednagar 414003. I account is debited but no recharge was successful. Message through SBI Topup code 949, Transaction ID[protected] As recharge was not successful I tried it with AXIS Bank A/C Mobile Banking This is results in same, Amount of 139 was deducted but InterNet Pack...
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C
chithraa
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

How to Block unwanted SMS Ads in BSNL

Address:Hyderabad, Andhra Pradesh

I receive unwanted ads everyday in bsnl prepaid mobile, how should I block further SMS Ads like "Get hot Bikini babies at Rs.10... : etc DIAL " *****" Interested in girls ... etc some other ads like Voice chat your friends may win the contest etc ( i don't remember exactly) Even some times they do ask me some questions and give options --- :( But i am totally irritated everyday with these ads some please kindly let me...
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S
shekarnee1
from Nizamabad, Telangana
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Rude behavior, harassment, discrimination, false info. provided

Address:Hyderabad, Andhra Pradesh

My name is Chandrashekar Sethuraman from Begumpet, Hyderabad with[protected]. I have the broadband unlimited service for the last 3 years. For the last 3 weeks, I have been facing the problem of disconnection and each time I raise a complaint, the customer care rep. till the senior management are very rude in replying and finally the only excuse they give is that the server in this area is faulty. I have checked with other customers in...
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S
Saraswathy K
from Chennai, Tamil Nadu
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online recharge not done but amount deducted

Address:Chennai, Tamil Nadu

My mobile number is [protected] I have recharged ONLINE THROUGH ICICI BANK account for Rs. 100/- and Rs.110/- on 03.04.2014 and 04.04.2014 respectively. The amount was deducted from the account but the my mobile account was not recharged. I give below the transaction id for the transactions: [protected] dt 03.04.2014 [protected] dt 04.04.2014. please check at your end and kindly refund the amount to the above account as early as possible...
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C
chikkykumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indiscipline & Rude Behavior by BSNL staff in PALWAL (HARYANA)

Address:Palwal, Haryana

Hi Team,

Greetings of the Day!

I just want to bring to your notice the Indiscipline & rude behaviour of BSNL staff.

I am a BSNL Landline consumer with phone no.[protected] in Palwal. I had submitted an application to disconnect
my Landline phone along with Debit note i.e. Security document. Inspite of this my phone is still active and i am still
getting monthly bills from...
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D
deb koner
from Delhi, Delhi
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deducting balance

Sir, Fusion Lounge (55678) continuously charging money Rs.8.00 per month from my bsnl prepaid. The offer automatically activated on my mobile. After checking message I sent message same day to unsubscribe the offer SMS STOP to 155223 but company is charging eight rupees continuously. I have called to customercare to unsubscribe it, but they have no information about it....
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A
Anuragkadian
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DND activation not working

Address:Sonipat, Haryana

Hi, I have requested for DND service from BSNL on my number [protected], they provided me the unique code and assure me to activate this in 24 hrs, I received DND request at 5 PM on 3rd April 2014 ([protected]). They didnt activate this and i am still getting messages, After talking with CC on their number 1909, they didnt answer me well and operator their named RAJ is not talking properly....
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A
arghyaecediet
from Digboi, Assam
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bsnl broadband new connection not provided

Address:Kolkata, West Bengal

Hi, This is Arghya. I have applied for BSNL Broadband two weeks ago. I have received the landline connection last week and the provider confirmed that broadband will be provided within 2-3 days from the day landline connection provided. But this has come to a week around, I keep on trying to ask BSNL for broadband connection, but the connection is still not provided. I have no use of the land line that BSNL fellows had provided. Please...
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G
Gino Sophia
from Chennai, Tamil Nadu
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not topup for the following transaction id's

Transaction id:- TXT[protected], Amount:- Rs.220/- Tr.Date:- 16/12/2013 Transaction id:- TXT[protected], Amount :- Rs.110/- Tr.Date:- 23/09/2013. Transaction id:- TXT[protected], Amount :- Rs.110/- Tr.Date:- 18/07/2013 Transaction id:- TXT[protected], Amount:- Rs.110/- Tr.Date:- 12/07/2013 Transaction id:- TXT[protected], Amount:- Rs.110/-, Tr.Date:- 08/10/2012 Transaction id:- TXT[protected], Amount: Rs110/- Tr.Date:- 30/09/2012 Tranaction...
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K
Kavin Rams
from Mumbai, Maharashtra
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very low speed for 950rs

Address:Thoothukudi, Tamil Nadu

Description:I am using 950rs home only plan.download speed is 4mbps till 8gb, i usually get around 400-440kbps in downloads till last month, but this month im getting around only 40-100kbps from april 1 onwards...plz check it soon.Im a trading professional i need more speed please check it soon regarding SR #: [protected] Customer Id: [protected] Status: Closed Complaint Type *: Technical Complaint Sub Type *: BB No Data/...
+1 photos
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sehnaz
from Kolkata, West Bengal
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Not having network due to not having battery in the network sector

Address:Golaghat, Assam

sir,

due to you your department people my wimax is not working from last 15 days as network problem and if I complain them then no action they have take even they told they do not battery and do not have money to purchaseas they have told.


kindly look into the matter strictly.

user id=[protected]@bsnl.in...
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