Bharat Sanchar Nigam [BSNL] Complaints & Reviews

R/Sir, Sub: Re installation of land line phone. I am subscriber of BSNL since 8 years and I have allotted/installed Land line[protected] phone on 22/10/2007 and the same not working from Feb’2010 due to under ground work ( water lines) taken up by Greater Visakhapatnam Municipal corporation at that time Junction boxes (DP) are dislocated. I have given several complaints to DE, AE, Gopalpatnam/VSP and JE of Adivivaram exchange but they not attended and not cleared the problem. After that I have registered complaint to General Manager/ BSNL/ VSP through Telegram vide No. 740/154 dt.22.02.2010 from customer service center/Dabagardens, at that same day your authorities are provided a WLL phone. But, at present all telephone lines and DP’s are working properly in above exchange area, but your staff and provided my old land line connection to me. After 2 Year that WLL changed to Prepaid Phone (UIM) for that I am paying only Rs. 240/- per six months for year 480/- only, where as you are provided my old Land line connection it will get more that 10000/ per year, difference of Rs. 9520/- are loosing by your authorities due to this reason kindly allot my old land line connection and number. A. Srinivasa Rao Door No. 6-100/6, Priya gardens, Besides of Sanjivini apartment, Simhachalam, Visakapatnam. Cell No:[protected]

Dear Sir, From the time Missed call Alert service has been offered. I am unable to set my call forward service under, WHEN NOT REACHABLE, option. I have visited customer care local office umpteen number of time and they are unable to help even after trying in different instruments and other methods. This happens only in Post Paid connection and in, Pre paid connection the Missed call alert is not available, hence the subscriber is free to forward the calls when not reachable. I am unable to reach any one in cell one who will be able to address this problem. Kindly forward this to the appropriate department head. Thanking You Yours V R Anbu [protected]

I have activated BT ONMOBILE (they FORCE ACTIVATED) on my BSNL mobile on 3rd Apl 2014,
I would like to deactivate it now,
I am trying to deactivate nothing happened
Please do the needful

My Mobile No: [protected]
And send me a message after deactivation to my mobile

Thanks De-Activate-BT-ON-MOBILE

Dear Sir,
Im am a BSNL user who use 3G Data Pack . But i dont get any 3G signals in my area . I called Customer Care they replied with no help . i have also visited BSNL head office they also never helped me . my 3G data pack gone waste and am worrying a lot . My family members every one use BSNL . Pls Increase 3G signal strength .

Name : Ajitesh
Operator : BSNL
Complaint : No 3G Signal
Area : Inside GOMATHIPURAM
Street Name : Bharathi Street
City : Madurai
State : Tamilnadu

REQUEST : PLEASE INCREASE 3G SIGNAL OR PLEASE KEEP A NEW TOWER IN GOMATHIPURAM .

Dear sir
I have been using bsnl cellone prepaid no. [protected] in which every week i recharge and after sometime my balace get cut. So i request you to kindly mail me last one month details of along with all my call and message details with duration how much the actual charge and where the cut my balance without i call n message

About 2 to 3 weeks before i got a message that i had suscribed mjokes 10 and it cut 10rs from my balance. But as far i know i havent activated it. Again after deactivating it by sending stop 1, after 2 days a message comes that mjokes 10 will be renewed on a specific date and cuts again 10rs from my balance. Why this happens? Are they compelling me to leave the service of bsnl? Please give a remedy of it or i will be forced to take any action.

Respected Sir/Madam, I have availed broadband connection in bsnl. My landline number is[protected]. I have not subscribed for the games/music on download but a sum of Rs.350 has been unnecessarily included in my bills for the last two months(Feb & Mar) I never expected this kind of fradulent act from an government organization. Without my consent through phone the subsciption has been done. The telecaller just spoke to us about Hungama plans and have cheated us. So kindly decativate the plan immediately. I expect the next month bill to be without Hungama charges. Contact Number: [protected] Sincerely, V.Vino Mohan

I paid rs 300 thru my credit card of SBI earlier today. Cell number [protected]. However, by mistake the credit has gone to cell number [protected](It might be my mistake) When I contacted this number, [protected] (Mr Murugan) he said he has not received any credit, but assured me if he gets credit he will refund same to me by recharging my number for Rs 300 Kindly verify whether Rs 300 has been credit to cell number [protected], if not why not and if yes kindly inform mr murugan accordingly by sms. thanking you GP Capt Lakshminarayanan

Respected sir/madam,
Iam geethu kk from kannur.
i have recharged my bsnl no [protected] on 10th april 2014 at 9:20 am using mobile banking and i didnt receive the recharge till now and 100 rs have been deducted from my bank account.please refund my money to my bank account or please recharge it to my mobile.My mobile no is [protected].

sir,

Iam a lady getting threatning and philthy sms and phone calls to me from the unknown number of bsnl [protected].even i have registered a complain in the police station i came to knoe that person is using the sim on wrong id and address proof, but now same thing is continuing requesting you to verify the track record of that number and block the sim.Being a lady iam requestig you help in this concern.

my mobile number is [protected]

I performed an Online Recharge from my SBI bank account, but by mistake I did a recharge on a wrong number. Instead of doing a recharge on [protected], accidentally recharged [protected]. The details are as follows... Paytm order no:[protected] Apr'14 1:58 pm Recharge of BSNL Mobile [protected] Success Amount paid 50 Success SBI Bank Transaction Id: [protected] I made a call to the BSNL customer care on the same day but they said they cannot do anything about the problem and that the money cannot be refunded to the account. I hope this problem will be looked into and dealt quickly. Thanks & Regards, Vinay

The BSNL landline number [protected] in Cumbum in TamilNadu is not functioning for the past 10 days. In spite of our repeated complaints through 198 and through Telephone authorities, the above defect is not attended. The above telephone number is an emergency number located in Periyar Hydro Power Station for the operation of the same.So immediate restoration of the above phone number is required. Further several telephone numbers in the same Telephone exchange are also not functioning for the past 10 days. .

on lost of mobile - BSNL respected sir, i had lost my phone so i want to block that no [protected] and nead a new sim witch consits of same no [protected]. i hope u will look after it ... thanking u your customer tejaram choudhary on lost of mobile - BSNL respected sir, i had lost my phone so i want to block that no:[protected] and nead a new sim witch consits of same number. i hope u will look after it ... thanking u your customer annamalai

Dear Sir, I, B Narendra Naik S. having land line connection with broad band services bearing telephone no.[protected], Account Number [protected]. Recently person from customer care called my LL number and explained regarding BSNL hungama on demand services, I clearly rejected his offer but he told, we send some password to you for demonstration usage purpose, if you like you can subscribe the service. I received the mail but not even opened the mail. In my recent telephone bills no.[protected]/03/2014 and[protected]/04/2014, it surprisingly added Rs. 235.47 and 347.00 for one time charges of Hungama On demand services. In this regard I contacted bsnl CC and lodged a complaint through the portal 'selfcare.sdc.bsnl.co.in'. Without enjoying or subscribing BSNL Hungama On Demand services, Account Officer, BSNL, Karwara, additionally charged Rs. 235.47 and 347.00 in my bill no.[protected]/03/2014 and[protected]/04/2014 and I paid the bill through the portal 'portal.bsnl.co.in'. Hence, I request you kindly accept my this complaint and reimburse the amount deducted for above said services. I hope you will do the needful as early as possible. Ecl.: Copy of bill enclosed. Thanking You With warm regards, Narendra Naik S. Junior Engineer(M) Karnataka Power Corporation Limited Gerusoppa Dam Power House Gerusoppa, Honnavara, U. K. - 581384, Karnataka. Mob.: [protected]

Dear Sir, While trying to recharge my prepaid mobile through online, could not complete the process. But in my bank the amount was deducted. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. Pls advise Regards Saravana Muthukumar +91-[protected]

this is to inform u that I have been charged repititevily for some stupid service video mania since three months and rs 5 are being deducted every week.. i hv intimated this several times by calling customer care .. everytime they give me a voucher no... n still my problem was not solved ... I have 10 complaint numbers but still i am not able to get rid of this ... this is really SHAMEFUL on part of bsnl ... such things are not expected from such reputed company .. on top of that the customer care persons have no sense of soft skills i.e. how to adress the complaintee. .. I am really fed up from your services ... Now I have no other option other than changing my network which i am using since 5 years...n i would suggest folks not to opt for this network... they have the worst service

[protected] chennai - manali.

Due to delay in bill payment... My number is disconnected ...
Even after the bill paid my landline connections was not in active state..

I have en-quired about this the officials were saying that this number is
Comes under fancy number(Valid number)... So these number wont be give you again..

I dont wont that new connection ... I need the existing[protected] number again...

What is procedure to get back the existing number?

Dear Sir/Madam, I am tired with penta service support and not sure what to do next. Its been nearly 4 months I have not received my original tablet. After 3 months I received an refurbished faulty tablet against my less than month old new tablet. I didn't accept and service center returned it but customer support says they don;t have status update. Neither they reply to my emails timley. I am planning to file on consumer court as they are playing with customers. Below is the trail mail till date: The service center located in navimumbai is just collection center. Penta doesn't have repair centers. [protected]> Dear Sir, Its been more than a month again and 4 months from submission of my original tablet. There is no response either from service center or from your side. Regards, Satish From: [protected]@msn.com To: [protected]@pantel.in Subject: RE: My Tablet : PENSER00104778 Date: Thu, 27 Mar 2014 09:49:37 +0000 Dear Sir/Madam, What is the status of my tablet for complaint created by you? Regards, Satish Date: Thu, 27 Mar 2014 02:50:12 -0400 From: [protected]@pantel.in To: [protected]@msn.com Subject: Re: My Tablet Dear Sir, Thank you for contacting us. We regret for the inconvenience caused to you. We have lodged a complain regarding receiving a wrong product by you. Your complain number is PENSER00104778. Next time you follow us provide us this job sheet number to track your product. ALWAYS THERE TO HELP YOU, From: "Satish Suggu" <[protected]@msn.com> To: "Pantel Technologies" <[protected]@pantel.in> Sent: Tuesday, March 25, 2014 9:17:13 PM Subject: RE: My Tablet Dear Sir, I am not sure why there is no reply.To let you know I received a bad refurbished tablet against my new less than a month old tablet. I returned back without accepting as it was faulty and requested for new replacement. I spoke to your Mumbai service head but no much support as you. Its been a month now again. Please, i request to take this up ASAP. Regards, Satish From: [protected]@msn.com To: [protected]@pantel.in Subject: RE: My Tablet Date: Tue, 25 Feb 2014 05:42:18 +0000 Dear Sir, I am sorry to say the service as well as communication is very pathetic.Till date I have not received my tablet neither a concrete answer on status of my tablet. Please share escalation matrix or person whom I can escalate. Regards, Satish From: [protected]@msn.com To: [protected]@pantel.in Subject: RE: My Tablet Date: Wed, 5 Feb 2014 05:43:49 +0000 Dear Sir, I was told last week tablet would be dispatched by Saturday (1st Feb). I am surprise to know this new status. Its been nearly 2 months tablet with you. This is not at all good. Are you going to increase by warranty period by 2 months? I would have never bought this for my kid if this is the case. Regards, Satish Date: Wed, 5 Feb 2014 00:10:59 -0500 From: [protected]@pantel.in To: [protected]@msn.com Subject: Re: My Tablet Dear Sir, Thank you for contacting us. We are deeply sorry for the delay occurring. We would like to inform you that the tablet submitted by you is still undergoing servicing process. We request you to please allow us to take some more time to get an "OK" tested tablet dispatched from our side. We appreciate your patience. From: "Satish Suggu" <[protected]@msn.com> To: "Pantel Technologies" <[protected]@pantel.in> Sent: Wednesday, January 29, 2014 3:59:50 PM Subject: RE: My Tablet Dear Sir, Any update on my tablet.I hope you understand after purchasing majority of days the tablet is with you for repair. Regards, Satish From: [protected]@msn.com To: [protected]@pantel.in Subject: RE: My Tablet Date: Mon, 27 Jan 2014 08:23:27 +0000 Dear Sir, I received jobsheet number today from service center #:95905. Please let me know the status. Its been nearly month and a half now. They told me they have submitted it to you but not status update yet. Regards, Satish Date: Mon, 20 Jan 2014 23:26:57 -0500 From: [protected]@pantel.in To: [protected]@msn.com Subject: Re: My Tablet Dear Sir, Thank you for contacting us. We would like to request you to please confirm us the Jobsheet number that you had received from service center against tablet submission so that we will able to confirm you the status of the submitted tablet. A Jobhseet number must be starting with " PENSER00 ". Always there to help you. From: "Satish Suggu" <[protected]@msn.com> To: [protected]@pantel.in Sent: Friday, January 17, 2014 11:44:54 AM Subject: My Tablet Dear Sir, I bought pantel IS 709C and in 15 days it started giving me battery drain problem. I submitted to your authorised service center in Navimumbai, Maharashtra.Its been more than a month and I have not received my tablet. The service center is saying the status is not updated yet.I request you to please let me know what to do in this case. After buying its hardly I have used it. I have registered the product on your website: PENTOFF0035454Name: satish sugguContact: [protected] Do let me know the status of it. Regards, Satish © 2014 Microsoft Terms Privacy & cookies Developers English (United States)

I am having one postpaid mobile no. [protected], which I am using for the last five months. But I am getting some unwanted and disturbing calls which creates my family problems. That is why I wanted to know the details of all the outgoing and incoming calls in my mobile no. from the month of Oct. 2013 till date. I would be highly obliged to you for your act of kindness.

We are the banker we need lease line connection at rajur tq bhokardan dist jalna
Your officer says we are not having time for establishing new connection your officer says you take connection from other provider

But we need connction from bsnl so please take necessary action in this regards


Our name and address
Manager
Priyadarshani nagari sahakari bank ltd jalna
Deulgaon raja road jalna
Pin 431203
Land line no[protected], 240485, 235737
[protected]