Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have Changed my BSNL Plan to BBG FN Combo 600 and the officials informed me that I would be able to notice this changes in the BSNL portal in my region that is the East Zone

However the Portal doesn't work ...It shows invalid user ids and blah blah.Even when I am providing all things correct.

My Customer ID is[protected]...

My balance of rs 400 was deduced in half an hour, on the fact that my net voucher was completely exhausted, But I have recently updated my net voucher still my balance was deducted completely. And customer care was not providing any usage details of my mobile number. And moreover my net voucher is still not working and on registering a number of complaints on customer care I have not received any response from the BSNL customer care HEERAL...

i have bsnl pre paid mobile connection no.[protected] & [protected]. i have been residing at sector-H jankipuram Lucknow. i am getting very poor network in the area so that i am not able to connect my friends and relatives in any mobile services from the last tow three days when i dial any number either it does not connect or show error in connection. My contacts also complaint that when they try to connect they get response as "not...

Sir,
I paid my monthly rental for my bsnl land line no[protected] through icici bank debit card on 30 jan 14. I received info that my account at icici bank has been debited an amount of rs. 756.00 at 0643hrs. But bsnl site is showing transaction failure(Non reciept of payment) my transaction id at bsnl was tx[protected]
Ks pramodchandra...

hi my name is Sonam i wanna know that, recentlyi have brought bsnl evdo from bsnl store bahu plaza jammu, instead of bsnl evdo device thay gave me micromax usb and said that bsnl is providing micromax usb with evdo connection, its even not able to surf down loading is very far, just waana know that bsnl is providing micromax usb with evdo connection scheme unlimited rental with 750 monthly, or they are making profit with micromax usb...

Sir to activate the Name tune service I have sent a message NT AMIT and sen it to 56799. then I replied 3 for Amit(English). after two days the tune has not been activated.the customer care agents replied me to wait again and again. But after two days how many days i willl have to wait i dont know. please help me. My Mobile no. [protected](Kolkata). AMIT MANDAL...

I am prathap, from tamilnadu. My mobile no: [protected]. Two weeks before while browsing in mobile net, one page suddenly opened and shown that you have activated mobizine tamil alert for that subscription you havebeen charged rs 30/ month. But i didn't activated. When i tried on bsnl deactivated service no: 155223. Call was not going, but when i tried from other bsnl no the call was picked up and customer care service they said that...

My no. is [protected] I noticed that every time I switch on my phone I get a set of 3 messages. The first message shows a deduction of Rs. 5/- for last call. This is followed by 2 messages, each showing a deduction of Rs. 0.60 as last call. Needless to say, the charges are for calls which I never made. These are fraudulent deductions.Please stop such deductions immediately. email [protected]@gmail.com...

I am Rakesh, did BSNL 3G DATA RECHARGE of ₹39 on 25/01/2014 at 03:17:56 pm (as mentioned on bsnl.co.in) from a third party app. So intead of 3G DATA, BSNL recharged my phone with 1500 national SMS. When I called customer care service for my query, at first call BSNL employee told me that you have to sms DSTV39 to 53733 as told I sent SMS but got a reply as " Dear, Customer you have sent a wrong text" Then I called again,...

I Prakash R (Contact Number: [protected]) has booked for a new BSNL connection via Online on 14-Jan-14. Unfortunately I did not receive any lead number as SMS/Mail. On 19-Jan-14 the Asst. Engineer of BSNL Mr. Shantha Raju (Contact Number: [protected]) has come home and gave a application form, I have filled the application form and provided the necessary documents. Mr. Shanatha Raju along with Rs. 500/- as processing fee. For which he failed...

Hi, I've been using a BSNL Data card for past 2 years and get a average bill of Rs. 600 per month. But for Dec 2013, i got a bill of Rs.6099 which im sure is not correct as i use this datacard only for checking mails. After a lot of difficulties i got hold of a BSNL Customer care executive ( I should raise another complaint just to talk about the rude and incompetent way the BSNL Cust care folks respond and the faulty IVR Sytem...

Despite of several complaints very few action has been taken by BSNL authorities, we are paying all the bills regularly. We are BSNL valued customer since past 22 years. Our telephone line was as old as our connection i.e 22 years. When we complain them they replied us in a way that this is not their problem yet adviced us to purchase this cable from outside, hence we purchased the cable and still our broadband is disconnected. We are not...

Sir, i am from Cherial (Dist:Warangal), my landline number is[protected], i am using bsnl broadband service it is not working from last 4 months because of the poor sevice and neglecting staff of bsnl. Actually Cherial is the town, here we have 3 linemens, but nobody not responding for the consumer problems so i called to joint engineer of jangaon but he is also not reponding for my problem, even i am paying every month full bill. please...

recently i shifted my family to kolkata. i booked new landline connection and broadband. i purchased the modem and landline from the market. i paid Rs250 extra to bsnl marketing agent. on 06/01/2014 i booked my connection. i got my landline activated on 13/01/2014, my broad band connection is still not working after i booked a complaint on 20/01/2014. poor service by bsnl. never take any bsnl service in kolkata and west bengal....

I noticed that while coming my way back home by bus somebody has stolen my phone as a result of which i have lost my SIM card.This occured on 22/1/2014 around 8 pm.So i request you to kindly block my SIM and provide me with a new SIM of the same number. It is really urgent for me to get a new SIM of the below mentioned mobile number. MOBILE NO:[protected]...

hello! iam sebastian my telephone connection is dead for past six months my number is[protected]/87, cholamanagar navalpattu post trichy -16) i had lodged com[plaint many times from other telephone but i had not recivied any postive reply from the line man of our area there are telling that we do no anything please contact our higher officials i also tried through them then to i didn't recive any postive replies please help me...

My customer ID [protected] - Our land line No[protected] In Bill No.[protected] dt 6.1.14 a sum of Rs 347/- has been claimed as one time charges towards Hungama movies/music/games download. To our knowledge we have not downloaded anything in this LL through wifi net connection. Any how we have paid the bill. I represented to the Customer Care Centre, Anna Nagar Chennai but they have told that bill might have been claimed properly. I...

I have taken BSNL WIMAX internet connection at Sohawal, Faizabad-UP. It gets signal from MUSTAFABAD, BARAGAON, FAIZABAD-UP. I have got connection on 14th Jan14, and till date I can't make any internet browing because it never has any signal at all. There has an office of "Power Grid Corporation of India Limited", near to me and there also has BSNL, WIMAX internet connection and facing the same problem. They told several times...

1. Mobile Number [protected] Bill No.[protected] Dated 07/01/2014 monthly bill of Rs.3315/- 2. Bill detail show excess DATA usage charging for[protected]=) 58568 units @ Rs.0.032 per unit whereas for 1 GB exempted charged @ Rs.0.01 per unit where there is no provision for differential rate charging when the plan was initially floated in 2006 ibid H.P. Govt. No.DIT-F(35)3/2006 dated 21/06/2006 and subsequently amended vide H.P. Govt. No.DIT-F(35)3/2006-II...

Sir,
I ported my mobile connection([protected]) from vodaphone to bsnl. After one month without any notice BSNL disconnected my phone. I personally visited thiruvananthapuram office. Most of the officials I contacted was not able to give a clear answer. They informed that this was done by a particular official and he is on leave today and he only know the reason. Finally they guessed that I may have pending bill with my previous service...