Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I tried to recharge my cell one no [protected] to extend its validity but unsucessful everytime. Cellone service is pathetic. I got top up for my recharges but validity is not extended even they claim that it wil be extended for 15 days/55 rs recharge, 6 months/70 rs recharge etc. I did all these recharges but validity remains the same

My land-line number [protected] is not working from last 17 days and i have complaint so many time in local exchange KANINA, but there is no response and no action from BSNL side.

I am totally upset with BSNL services. I want to know where to complaint for this.

The frequency of this problem is on higher end. As we are facing such problem again in again. After resolving the problem the phone works for 5-10 days and then again we it will no t work.


Please look into this matter.

thanks
sunil
[protected]

I have purchased a BSNL UITC card of Rs. 110/-. Initally the service was working. However, recently I could not access the given telephone no.[protected] as well as the customer care[protected]. However time limit of my card is about to expire.

So I am currently using BSNL 750UL Internet connection and I dont have words to describe how BAD the Internet service from BSNL is. Getting disconnected every 5 minuets, bad speeds, videos wont buffer and for Online gamers like me, maaan its hell. Its like torture. The pings are always ALWAYS bad. I am sick of this wretched internet service and fed up with it. Many of my friends who use BSNL Broadband are in the same boat as me. Some of them got rid of BSNL and its time for me to do the same thing now. Guys, if you are looking forward to getting a new Broadband connection. Pleeease never ever get BSNL Broadband. Its the WORST ISP in the country. You will get fed up and frustrated within the first week. Get any other connection but BSNL .. ANY ISP in the country is better than BSNL.

i nave not used my broadband but billing is very much more .i am trying to contact customer care since three days but no one attending the calls . it seems that bsnl is without owner.all are independent and there is no any manager in the department. very samefull for the department.if anyone is responsible in the department kindly help me.my m0bile no is [protected].

i am having Bsnl Landline connection at home ... I want to cancle that connection ...but the problem is that the Bsnl office is not cancelling the connection they r saying that they r having pressure from above n will not cancel connection till april 2014...4 to 5 times i have gone to the bsnl office with my device but they r not cancelling the connection... from 1 and half year they r doing like this... please tell me any solution ...my Landline NO. is[protected]...i have also filled all the forms n formalities... i am helpless... every month i have to pay bill ... and this Landline connection is useless...nobody have use it for past 2 years but every month we r simply paying bill because BSNL office is not cancelling the connection... plese help me out...

I am a resident of Mumbai having a BSNL no. - [protected]. I had subscribed to the 3G service of BSNL for my Samsung Tablet (Galaxy Tab T211). I obtained the micro SIM from BSNL in November 2013. I am currently unable to access 3G from my tablet, however i can avail the calling and SMS services. The data service on my tablet does not work at all, however there is no problem with the functioning of my tablet. I have been unable to contact the toll free number of BSNL and i have also tried contacting the BSNL office in Fort Mumbai (CTO at Flora Fountain) but there has been no response. I request you to take up this matter with BSNL or connect me to the concerned person from BSNL who can resolve my complaint. Thank you, Hormaz Pithawala Andheri (west), Mumbai + 91 [protected] [protected]@yahoo.co.in

Hello Sir, This is a complaint against to the BSNL(Bharat Sanchar Nigam Limited). This complaint regarding to the Internet Speed Issue. I'm getting really low speed according to what BSNL promised, I should be getting at least 70-120 KBPS download speed and Browsing Speed 700-950 KBPS without any capping, but I'm only getting something like 10-20 KBPS download speed and Browsing Speed approx. 110-130 KBPS. You can imagine the speed. These Such type of KBPS is not acceptable... at all. The Speed issue mostly happens at Night and evening. So please do Something . I have already Forwarded the Same Issue many times to BSNL but there is no solution from BSNL and on the contrary this Problem(Speed Issue) are increasing day by day, it’s very disgusting. Sir, I can’t tolerate any more such type of customer harassment. I am suffering from this issue since from last 1.5 Month but however I thought it might be a temporary issue after that I have lodged many complaints to the [protected]@bsnl.co.in but not received the proper resolution. That’s why I approach you so you can resolve my issue as soon as possible and take the strong action against the BSNL(Bharat Sanchar Nigam Limited). Sir, I am using BSNL Wi-Max broadband and it’s a wireless broadband service so there is no any requirement of landline connection. But I can give you my Wi-max detail that mention as below :- Wi-Max User ID: [protected]@bsnl.in Wi-Max Account Number :[protected] Tariff Plan : WIMAX Plan-HOWI750 MAC-Address : 00:25:7D:42:70:11 My Location : #N-52, Master Mehenga Singh Colony, Barring(JRC), Jalandhar-II, (144005), Punjab. As well as this E-mail also enclosed with three attachments i.e. (.PNG) files. These files as a proof of My Internet speed issue so you can understand my problem. I hope this detail would be sufficient for you . But Sir, I want my early and satisfaction response from you. Please don’t consider as order to you It’s my request to you. I will be very thankful to you if you resolve my Internet Speed Issue [protected][protected][protected][protected][protected] Regards : Name : Shobhit Sharma Contact no. : [protected] Alt Contact no.: [protected] E-mail ID: [protected]@gmail.com

THe telephone number is[protected]. The phone is dead since 9th December, 2013. The docket number of the complaint registered is [protected]. What is surprising is that our telephone with this same number had problem since Sept 2013 and it took One month for BSNL to rectify it. Finally the line was re-connected in October end and again now it is out of service. My elderly mother is using this number and I am extremely worried as I cannot have any contact with her. She is not using any mobile phone so I am only dependent on this landline number to contact with her. I would request the concerned authorities to please help me and do the needful at the earliest. Manimala Chakrabarti

Hi,
My BSNL broadband (landline) is not working for more than a month now. My landline phone number is [protected] (Asansol BSNL circle). I lodged a complaint long time back but without any luck. After visiting the local BSNL exchange office for several times, I was told the problem is with my computer. I paid Rs.600 and got a technician to check my PC. The technician has confirmed there is no issues with my PC. After next few weeks of continuous visiting the BSNL office and rigorous requests, that I made to the BSNL officers, ultimately I felt that they are simply making a fool of me. It has been more than a month now that I am out of internet. My several work related and personal activities are stuck and I am paying BSNL my landline and broadband rentals for no reason. I am frustrated and highly disappointed with the worst ever customer service and inefficient technical skills of the BSNL officers and hence I am now only left with the option to complain to consumer court. Before helplessly doing that, I thought to try my onus with your forum expecting of some help. Please feel free to call me on [protected]. Expecting of your kind and positive approach towards my appeal.

Regards,
Sourav Ghatak.

Dear Sir, My Phone is not working since last 15 days properly and is now completely Out Of Order, I am repeatedlaty requesting at Shakti Khand-4 Indirapuram, office from last 10 days, but every time they are saying, it will done tomorrow. I am now fed up. I think these officers at SK-4 wants me to make it cut to prevent from their working. Pls do needful. Shweta Shakti Khand-2, Indirapuram, Ghaziabad [protected]

AS I HAVE WLL CONNECTION IN MY HOME MY WLL PHONE NO [protected] ITS DISCONNECTED FROM 15 DAYS, I PAID THE BILL OF SEPT AND OCT AT A TIME THE TOTAL AMOUNT OF BILL IS RS.819/-. I EVEN NOT GET THE BILL WHEN I GO FOR ONLINE PAYMENT IT SHOWS RECENT BILL WAS NOT UPDATED . I WANT TO GET BACK MY PHONE CONNECTION AS EARLY AS POSSIBLE THANK YOU.

In my worst and stomach burning experience, I would like to advice you all that never go with BSNL prepaid products in chennai circle even you can trust with pakistan tele service. They may be provide a good service to our indian people. At least they ll listen our words.

They ll never say "server problem...server problem...server problem...and disconnect(once connected)" like UN-educated and UN-cultured.


Best of luck to BSNL to keep on down very very soon...

I have applied for a new connection on the name of Milap Sethi at local Exchange of Fatehabad (Haryana) around 15 days back. I was told to wait for a week. After one week I tries to contact them they tol me wait for 3-4 days more.Then again I contacted them and this time One of the line man told me connection is not possible. I just want to know the reason why it is not possible? And How can BSNL deny to customer for a new connection when there are connections around me. Milap Sethi Applied No-[protected] Mob-[protected] [protected]@yahoo.com

Sir, This is to inform you that from the past 3 weeks there is no signal on my BSNL EVDO data card. I reside in PEC University of Technology, Sector-12, Chandigarh. My EVDO device is giving me constant “NO SERVICE” warning and when I try to connect, It gives me an error “CONNECT FAILED- The remote computer did not respond. To make sure the server can be reached, ping the remote computer”. My Data Card was originally brought from BSNL Telephone Exchange- Rampur, Disst.- Shimla, H.P. and is on roaming here. The bill was paid on time. So please send some men to check the cdma towers for the concerned area. Any help from your side would be much appreciated. Thank You, Tanuj Kumar Bsnl EVDO sim number - [protected] Contact Number - [protected]

Sir, I Suresh Joshi from, Aurangabad There is continuous problem in this area for GSM 2G & also with 3G. In last week Mon, Tue & Fri Three full days ---NO COVERAGE / NO SERVICE Our business is fully depend upon Internet, we can't work single minute without BSNL Internet. Yesterday (Monday) also the same problem. I told many times to Your associate Mr Patil ([protected]) & others([protected]) in Ulkanagari but the solution is NIL... So I request you please solve above problem as earliest. Thanks, With Best regards, SURESH JOSHI, [protected], India [protected]@gmail.com

My broad band connection is[protected]. I got my printed bill very recently, after having paid over phone intimation, before the bill reached even after repeated requests. Though I am a service retired Senior Citizen, I hope no deductions were have been allowed. I require a detailed account statement.

I applied for porting to BSNL (Vodafone to BSNL) on 26/11/2013 at Gandhinagar (GUJ) BSNL office. My Vodafone sim went off last night (2/12/13) but new BSNL sim card given to me is not started yet. When I call on number which I applied for porting it says 'ye number astitva mai nahi hai/please check the number you have dialed.'

i have bsnl mobile no.[protected].iam using its internate service for one year & it was working fine.so i recharge inernate pack for 1 year.after working for few days now it is not working at my office for last 7 days though its working in other area but as i work for whole day at my office it is of no use to me.my office at narol which is in ahmedabad.i have complained it on bsnl call centre for 3 times but it did not help.please help me and resolve my problem

Dear sir/Madam I am Mamata Biswal, having My Bsnl No.[protected].I already complained many times (Complain No-Ko[protected]Kalyani Sahoo.) for detective my cricket pack.I have no subscribe this plan but automatic this plan is activated again and again.On dated 15.11.2013, time 2.43am at Night this plan is activate from your side and deduct my balance Rs.8 from 56505 no.and again deduct same date Time 7.05 in Morning Rs.15.and again deduct on dated 28.11.2013, time 6.29 at morning.So i want to know why my balance repeatedly deduct.. So I request to you please detective my cricket plan and as soon as possible and please refund my total balance Rs.38.00.please take a needful action from your side.. Mamata Biswal My Email Id-biswal.[protected]@gmail.com. Mo No-[protected] / [protected]