Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Address: Hanumangarh, Rajasthan

Sir, I never subscribed Games on demand and movie on demand by M/s Hunganma and no body never use these programmes Even I don't know what is this and how to use this but every month I have to pay Rs. 49+99 = 148 Rs. included in BSNL bill. My phone number is[protected] Please stop this forcibly loaded charges immediately. Regards. O.P. Verma

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Address: Jaipur, Rajasthan

sir-i am living in mithila path priydarshini marg shyam nagar sodala jaipur-rajasthan.whenever i talk on my BSNL MIBILE NO. [protected] either the call is disconnected in between the talk due to poor signals or right from the beginning the signals are poor enough to disable talk. though there are shyam nagar tower,vivek vihar tower or gurjar ki thadi tower neraby but non helps mature talk. kindly check tower capacity and further strenthen it else we will have to switch over to other company like airtel which give clearer signals. prof. vasudhakar goswami F-208 SHYAM NAGAR SODALA JAIPUR M-[protected] L.L 2293311

Aug 14, 2020

Complaint marked as Resolved

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K

kaushik

from Kolkata, West Bengal

Sep 25, 2013

BSNL wont look into this matter.. I also have a similar issue!!

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Address: Ernakulam, Kerala

Sir, My name is T B Ismail, customer id [protected], land line no 2702898 is not working for the last 6 months. May times I went to BSNL office and given complain regarding the lad line fault. 3 months back they came and repaired the cable and it worked for very few days. Re complained about the issue many times but still now no action has been taken to correct the fault and they have issued bill for the faulty line. Please take favorable action to get this issue resolved at the earliest. Thanking you and looking forward for your favorable action. T B Ismail

Aug 14, 2020

Complaint marked as Resolved

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I have been noticing that BSNL has stared cheating with the customers. It used to deduct money all of a sudden in the name of VAS and tunes and other services without intimating to me or even I desired to activate that. It is very much frustrating that I need to always be aware to see when balance is deducted. I have lodged complaints several times but in vain. No balance/money is refunded though they have done the blunder. Whenever I called up the customer care and registered the complains and asked about the resolution then they have only one answer we don't know; we will forward it to complain dept and they will revert to you within 30 days but unfortunately I did not get any call even within 365 days. So please look into that and ensure that such company does not survive if this thing continues.

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Sir, My name Polachan Gopurathingal with BSNL landline connection; Phone no.[protected] not working since 6 months complained many times still no help.Iam living in abroad and my elderly parents back home .I cant make any calls.Please do the needful,waiting for your reply

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Address: Chennai, Tamil Nadu

I am using bsnl prepaid number [protected].I am using TN neo roaming free plan.for the past one week my outgoing call is blocked.even I am having enough balance and validity.Even for booking complaint also my outgoing call is not going.please resolve this issue as soon as possible. With Regards Sathish kumar [protected]

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Address: Erode, Tamil Nadu

Dear Sir, I am Gobinath and i have surrendered my landline connection[protected] on may 24-2013 but still i did not get the security deposit back.I have already raised public grievances for this issue.(DOTEL/E/2013/05042 and DOTEL/E/2013/22100) Please help me in getting the money back

Aug 14, 2020

Complaint marked as Resolved

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G

Gobinath C

from Pune, Maharashtra

Aug 29, 2013

i have submitted the form to disconnect my phone connection[protected] on May24-2013.Also i have surrendered the Landline phone to Pallipalayam Exchange on the same day. I did not get the refund back. My phone was dead for 3 months but i have been charged on those periods.I have already sent a letter about the details(exact date periods) to SALEM GENERAL MANAGER, SALEM SSA, SEERANGAPALAYAM, SALEM-636007 and asked to return the money charged for those 3 months.Also i have registered a complaint for this in the BSNL Portal but no actions were taken till now.Please find the attached PDF for the reference. I have the due amount of 573.so please deduct the due amount and return the security deposit with the amoutnt charged for those 3 months. Please dont ask me again to pay the due amount to get the securoty deposit as i have already paid for 3 months bill for not using a single call. I have been asked to send a request letter to SALEM BSNL Manager to get the money refund for 3 months.I have sent the request letter but i didnot get the money back and hence i disconnected the phone but now i dint get Security deposit also. Please help me in getting the money back. Please send the money to the below current address: R CHINNANNAN 3/13 AYYAKADU, MAKKIRIPALAYAM, SOWTHAPURAM(PO) TIRUCHENGODE(TK) NAMAKKAL(DT) TAMILNADU STATE INDIA PIN-638008

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Address: Khordha, Odisha

Dear Sir,

I have recharged INR 38 for sim validation on 28th Aug. 2013.

Also I have recharged INR 561 for 3G internet and INR 20 top up for main balance for my BSNL Odisha circle mobile no. [protected] on 27th Aug. 2013. I have recharged through my Standard Chartered Bank A/C and all recharge made successfully.

So my complain is till today my mobile is showing nil balance and validation expiry date 27 July 2013.

It is my kind request to you, Please renew my sim validation date. Also make the 3G internet balance and main balance in my number [protected]. Please help as soon as possible for which I shall be grateful to you.

Please give the reply soon in my mail ID given below.
[protected]@gmail.com
Mobil no. +91 [protected].
+91 [protected].

Have a nice day.

Regards,
Rashmi Ranjan Mohanty.
Bhubaneswar, Odisha.
29th Aug. 2013.

Aug 14, 2020

Complaint marked as Resolved

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Address: Ahmedabad, Gujarat

respected sir my bsnl 3G data card no is[protected] when i am connecting it,its gives me error "Can not get Connected" so what i have to do next also customer care is not pick up the call its always coming line is busy any other no for customer care ??? My contact no is [protected] from Janki Shah

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I am Abin jose, Ph: +91 [protected]. I recharged for Rs.177 3G-Combo recharge twice. Recharge was successfull, amount been deducted from my account. But then i got a message saying recharge not successfull, contact customercare. and i tried BSNL 1503 customer care number, tried for morethan 2 hours, didnt get connect. Please either recharge my number, or return my money. ref no: Recharge 1: [protected] Recharge 2: [protected]

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Address: Hyderabad, Andhra Pradesh

I had complained regarding my land line NO 23191822 on[protected] with docket no [protected] complaint closed without any action on[protected]. Again booked a complaint on[protected] with docket no [protected] despite many phone calls the same answer that it is in process,i too has visited and met the DE two times but the problem was not rectified or even attended by the lineman concerned.

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B

baburamasamy

from Chennai, Tamil Nadu

Nov 1, 2011

BSNL — repair

Our Phone No[protected] BSNL, Trichy Region. This Phone out of order ,Line Problems & repair past 3 month. Bill amount properly paid. Many time complant to BSNL office in thottiyam, my online complaint No resp . so please repair our phone.

Thanks & Regards
Ramasamy

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I have BSNL Broadband connection at home and not working for past 3 month, though BSNL is charging me without providing any service. I request BSNL to refund all of my 3 month bill, every day I am calling them but no resolution. Also treat this RTI for escalation channel, looks like in bsnl no portal works no person work only corruption works. I worte to there nodal officer but no responce from him/her.

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S

Sankarapandian

from Mhasvad, Maharashtra

BSNL Broadband — Broadband Problem in(last 5 Month)

My Brand band is not working in last 5 month. i was told in my kelambakkam Ex but nobody has attended fault. and i was complaint in 195 and bsnl customer care no 1500. but no use. so Kindly look into the matter and do the needful

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Address: Bangalore, Karnataka

Dear Sir/Madam, BSNL has been charging for Hungama Music on demand & movies on demand. We did not subscribe for this service and we never knew this. Recently I checked my bill and saw that they are charging money as monthly charges. Kindly request you to cancel this service and refund of my money from BSNL. My email id : [protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

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Address: Udaipur, Rajasthan

I have made a payment of Rs. 200/- for recharge of my mobile through ICICI bank as per detailed below. the mobile is not yet recharged. Biller Details PREPAID MOBILE RECHARGE EURONET WORLDWIDE INDIA PVT LTD WEST QUADRANT, II FLOOR, ILFS FINANCIAL CTRE, BKC, BANDRA - 400051 Customer Details [protected] Payment Details Payment Id [protected] Amount (Rs) INR 200.00 Date of Payment 23/08/2013 Debit Account [protected] Payment Status Success Payment Remarks 1024

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Address: Dehradun, Uttarakhand

Dear BSNL, I have recharged my BSNL mobile by Rs.98 on 23 August 2013. As per your new scheme it has now become the unified plan which gives customer no capping over speed. But I am facing the capping issue. I am getting just 20KBps speed when i switched my network to 3G UMTS mode. There is no problem of 3G tower on my area as my friend is getting 5 MBps speed in my area on his BSNL Sim and same device. Please check this problem on my mobile number. Thanks a lot.

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Address: Ghaziabad, Uttar Pradesh

Sir, I wish to raise a complaint against BSNL UPW who have till date failed to provide the services to me as desired and in breach of that they have gone ahead and billing me on monthly basis for something which hasn't been provided to me till now. I will give a brief about my case: 1. I had applied for seeking Broadband services from BSNL in the month of Jan ' 13. They took 1 month on whatever account to first install the physical equipment at my premises. 2. Once installed, they couldn't ensure the services worked for a single day. I chased up with all concerned for my area i.e. Crossings Republik and no one knew why the services aren't working. 3. Then after regular follow-ups when nothing worked I requested for disconnection of services and refund of all the deposit paid in the month of Apr'13. 4. To surprise nothing happened and no one came to either disconnect the services or to resolve the problem which I was facing. 5. Finally, today I got a bill from BSNL seeking charges for services undelivered. And also showing past outstanding - for which no bills were ever received. I would request you to intervene on this matter so that solution can be derived immediately. Regards, Kshitij Mathur

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S

sagarwa2

from Hyderabad, Telangana

Jan 11, 2014

Dear sir/Madam

Subject : FTTH Phone 29711364 Broadband Connection down

I would like to bring to your kind attention the following :

a) Our Internet connection is down from last 3 days and inspite of followup no action is happening.
b) FFTH in general is not stable and keeps going up and down.
c) On our phone we can not dial 000117 number which is AT&T number and can be dialed from any phone

May I request your URGENT intervention.

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BHARATPUR CREDIT COOPERATIVE

from Kashipur, Uttarakhand

Dec 11, 2014

To BSNL Department, I Had BSNL Fibro ULD (3999 RS/Month) Plan, in which BSNL commit 10 MBPS but funny thing is they were unable to provide even 1.6 MBPS Speed... Stop offering this FTTH service... BSNL can't handle this... and finally now i am discontinuing my FTTH Plan..

Guys... don't waste your money with BSNL FTTH...IT SUCKS..

No Delivery of Services - Comment #2091035 - Image #0

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from Manoranjan Mondal 45D parvati condominium Phase-1 parsudih, Jamshedpur-831002 sub:- Application for unsubscribe "HUNGAMA GAMES ON DEMAND" sir, without my approval "hungama games on demand" service activated in my broadband account and charged my bill. so please immediate unsubscribe this service. my bill details is given below :- phone no :-[protected] account no :[protected] Thanking you, your's faithfully, Manoranjan Mondal.

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Though I paid on 21st Aug, the bsnl broadband has not been activated services till now. Every time call the customer service they are telling the services will be activated within one hour but its 3 days till now services not been activated, and also i called[protected] and[protected], nobody is responding every one telling one hour, I am understanding how many hours i need to wait. Again when today i called to[protected], she told...

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I have been trying to call bsnl customer care service for bsnl mobile (1503) for last few months but never gets connected. After following the ivrs it ask to wait for some time before getting connected to the executive but WE NEVER GET CONNECTED. I have tried to call them many times to Get my caller tune deactivated but my calls are either never picked up or if picked up never answered by the executive , they press different keypad buttons (known from the keypad tune) and then maintain silence. Very disappointed of this service as I am unable to deactivate my bsnl tune service and the format is not available in internet too. Please help....... Thank you Abhilash O

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Address: Hyderabad, Andhra Pradesh

Though I paid on 21st Aug, the bsnl broadband has activated services till now. Every time call the customer service they are telling the services will be activated within one hour but its 3 days till now services not been activated, and also i called[protected] and[protected], nobody is responding every one telling one hour, I am understanding how many hours i need to wait My phone number :[protected], My transaction ID of payment is: TX[protected] My internet not been activated from August 21st Thanks Ravindra

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

File a complaint to Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 420

Unsubscribe Games on demand and Movie on demand

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no signals or poor signals

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Land line not working for last 6 months

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Deduct balance from my mobile without intimating me and without my interference

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landline phone connection

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outgoing call is blocked

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regarding the refund of Security Deposit

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Sim Validation and 3G net activation

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3G data card is not getting connected

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BSNL Online recharge shows successful, amount been deducted but recharge not done

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landline repair

BSNL — repair

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BSNL Broadband not working for 3 month

BSNL Broadband — Broadband Problem in(last 5 Month)

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Cancellation & Refund of Money

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Non-recharge after payment

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No 3G speed at Unified Pack Rs.98

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No Delivery of Services

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unsubscribe BSNL hungama games on demand

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BSNL Broadband deactivated though I cleared all outstanding

worst customer care service in Kerala

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Broadband deactivated after payment

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