Bharat Sanchar Nigam [BSNL] Complaints & Reviews

We have applied for a new connection and got it connected. The connection was for using broadband internet connection. Since our connection, we started getting problem in interruption free service. Most of the time the connectivity is so poor that it is difficult to perform any work on internet. Every day we call the service provider and he visit and give different explanations. But the reality is that we are not getting the desired services.br...

Dear Sir/ Madam,

This is to bring in your kind notice that i had disconnected my wimax connection number[protected] months back . i have given my application at Rialto chowk office. i also cofirmed about disconnection of my wimax connection but yesterday i received email that my bill is due and bill amount is Rs.258. Kindly check it otherwise i have to move to consumer court for such mistake.
i hope for a favorable...

My BSNL land line phone[protected]with associated Broadband connection) is not working for the last 15 days. Complaint was lodged through phone and despite repeated reminders BSNL is careless for the rectification of problem. BSNL complaint registration facility does work to generate a complaint. When talked to BSNL officials at Rawatbhata BSNL office, vague assurances are given every time and it has not been attended even once. Due to...

SIR,

I LOST MY SIM CARD AT DARGILING. MY MOBILE NO.WAS [protected] . I WANT TO BLOCK THE SIM CARD SO THAT NO ONE MIS USE IT. BUT THE BSNL OFFICIALS SAY THEY REQUIRE A COPY OF FIR. ONLY FOR BLOCKING A SIM CARD, FIR SHOULD NOT BE INSISTED UPON. I REQUEST THE BSNL TO BLOCK MY SIM IMMEDIATELY.
my temporary mobile no. is [protected]
I AM ARMY MAN ....

Dear Sir/Madam,
I want to disconnect my landline with phone number [protected], as I am not getting the proper service and has to pay monthly bill without proper service.The telephone line is out of order always and I have to pay every month bill wihout using. .
So plz check my account and disconnect my landline connection and inform me accordingly.

Thanks and regards,
Kishan singh rajput
[protected]br...

I just thought i would share the difficulty I had regarding an error in my phone bill. The entire incident was tiresome and further complicated by an uncooperative commercial officer. My experience could possibly help someone who is in a similar situation. Well here goes...

I had applied for a change of internet plan from a limited to unlimited plan (which cost about 750 rs). However at the end of the month, the bill amounted...

Dear sir,
I am a BSNL mob subscriber with mob no [protected]. For last 5-6months in my phone value added services astrology services,Jokes have been activated by the company without my consent. Per month Rs15 for astrology and Rs 15 for jokes is being deducted. Last month 15/-has been deducted last. I tried to contact customer care by dialling [protected] and 198, but call does not connect to customer care executives. Unlike other private...

sir,i am using this bsnl sim for 11 years yet i am not having any cheap calling rate plans.Please give benefits for using this sim for 11 years please activate bsnl to bsnl and bsnl to other networks 10paise/min.If you did not activate it then i will port my number because aircel is giving benefits and offers for the old customers who have been using the aircel sim for 5 or 6 years they have activated 10paise for all networks.So i request...

Dear Sir,

I've registered for shifting my landline within Bangalore which has crossed 5 months and only thing they did is provided me the new no. in paper and further no action has been taken to provide the connection till date. And every time they give some lame excuses.

My Old No. :[protected]
New No.:[protected]

Regards,

Sreedhar, Av
[protected]...

I HAD TAKEN BSNL WiMAX CONNECTION FOR MY INTERNET SERVICE WITH BSNL. EVERY MONTH BSNL CHARGES HEAVILY AND STOPS THE SERVICE WITHOUT ANY INTIMATION . WE GET THE RECONNECTION ONLY AFTER REPEATED REQUESTS THROUGH OUR LOCAL BSNL OFFICERS.

LASTLY WE HAD OPTED FOR BUWI UL 1999 PLAN IN WHICH WE CAN USE WITH ANY NUMBER O[censored]SERS AND WITH UNLIMITED DOWN LOADING FOR A FIXED MONTHLY RENT OF RS.1999. BUT BSNL HAD AGAIN CHARGED AROUND Rs....

I am regularly paying my BSNL landline telephone bill through ONLINE PAYMENT system of BSNL.
since last 2 months ,I am not receiving my landline phone bills,yet i have paid latest bill of July,2013
I have all payments receipts with me of all the paid bill,I have made complaints to BSNL customer care cell so many times ,but all in vein,they all have habit to pass the complaints to another hand,not to resolve the complaint...

IN refrence of cug mobilen no
I am working in up jal nigam moradabad as a junior engineer . i have allotted a cug sim no [protected]
which is issued by bsnl office lucknow on date 25.06.2013
reciept no lkw[protected]

but thisduplicate sim not activate upto now pls activate this sim

thankyou...

the recharge RC 399 gives 900 Min as per the information from the website today that is 08/08/2013 when i recharged through online 2G/3G voice pack but after recharging i got only 375 Min on-net and 375 Min off-net when i called up customer care they hanged up my call and i cannot connect to bsnl care using my number [protected]. later i called using other number the information is that they will change in the website later, and its problem...

I recharged my mobile from www.freecharge.com
Order Id: FCVW[protected] Recharge Date :[protected]:28:45.0
Recharged No. :[protected] Operator :BSNL

Transaction details You earned Amount paid
1. Mobile Recharge for [protected] Rs.100.0 Rs.100.0
2. (0) Coupons worth Rs.0 Rs.0
No INSTA coupon(s) sent on [protected]@yahoo.co.in
No PRINTED coupon(s) sent at your address
3. Handling...

I had applied for BSNL landline and broadband connection on July 18, 2011. I was told there was no cable in my area and I will be given connection after laying cables. I followed up for almost a year and they gave me different reasons, sometime stating there is a shortage of cables, sometimes stating that they will give me a connection only after there are stipulated number of applications and so forth. Recently, they laid cables in my...

sir i have used phone micromax a72 canvas android and already booked telephonically (1503) three complaints through customer care which one is GK300301 reg not connection of my sim internet but there is no any fruit ful result so far
the follg. error occured during connecting net
1 while searching google ==== browser cannot load this page because there is no internet connection.
2 while searching facebook====Sorry,login...

Respected Sir
Last month on 11/07/2013 i got sms from bsnl about deduction of rs 30/- against renewal of some service(i dont know which). When i called to customer care no. executive told me that this is your 3rd deduction(according to him firstly 5rs was deducted then 15 and 3rd time 30) and you had to call us after 1st deduction for refund, now refund cant be made. Then i told it means if a customer does not come to know on first...

Transaction Fail Not Refund Recharged with Rs.300

Last 29.07.2013 Two Time Transaction On BSNL Mobile No. [protected] With 300 Rs.

But Two Time transaction Fail. Please refund This Amount.

Already Call To Customer care But, Not given Proper Guidance.

I Never Used BSNL Protal, Because Two Time Bad Experienance....

Please deactivate Hungama Music on Demand which we never requested and also bar all outgoing calls on my landline no.[protected] with immediate effect as I am receiving exorbitant monthly bills to the tune of Rs.1800.00. I am a state government employee and having BB Home Combo ULD Plan and my limited/max budget is Rs.700 per month. If I continue to receive the bills in the same manner, then I will opt for some other service provider with...

Myself Pawan Kumar called bsnl call center 1503 from my bsnl no. [protected] at 7:02 am as on 01.08.2013 to know the status of my security amount but executive start abusing to me. Here i can't write those words.

BSNL due bad customer care executives you are loosing your reputation day by day.

So you are requested to please go through the conversation by recording & take appropriate action as soon as...