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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 419

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M
minnutags
from Delhi, Delhi
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Money Collected for STV for a debarred Number

Hi I was unaware that my validity got expired on[protected] So I got an STV Recharge worth 59.00 done on my account on http://portal.bsnl.in/portal/aspxfiles/default.aspx on[protected] This, supposedly is BSNL's official site for recharges. Now, if my account got expired, without even checking the validity of the number, the portal collected 59 from me, and then says, the account is debarred. I called the customer care only...
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P
pratap11
from Srinagar, Jammu and Kashmir
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unable to access internet 7a.m to 9a.m and5.30 pm to 9pm everyday

Address:Kalahandi, Odisha

sir,
I am unable to access internet because of failure of wimax connection everyday between 7a.m to 9 a.m and 5.30p.m to 9p.m for the last four month. when i brought this to the notice of the Bsnl officials,Daramgarh,Dist.Kalahandi(Odisha),they told that this happens because they donot have any power supply system electric power cuts....
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A
Avinash Ramesh Patil
from Pune, Maharashtra
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Money debited from ICICI, but BSNL Prepaid recharge balance not come

Address:Nashik, Maharashtra

Dear Sir, Madam
Myself Avinash Patil , Account holder of icici bank.I use their on line prepaid mobile recharege facility through you.My BSNL mobile No.is [protected] the process of online payment was successfully completed, i have done recharge my mobile with Rs.126 /- for GPRS but i never get any massage or talktime from BSNL or icici bank.Bank deduct amount from my account and as third party transfer it on your account.br...
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T
teekaramrai
from Jalgaon, Maharashtra
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for bed service and over bill given

dear sir i have a bsnl broadband connection on 15 july and only 20 day it is running properly and service is out of order within 25 days but my bill is already coming on . my bill is 2136 rupees only 18/07/2013 to 31/07/2013 period . and in this period my work is not done and very loss it . very important work is not done and i have loss 3000 rupees . so please give me my loss money...
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S
sayantan.sengupta1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G Services unavailable- COMPLAINTS RESOLVED FOR 120 DAYS, HARASSMENT BY DIFFERENT OFFICERS N DIVISIONS OF BSNL

Since the last four months, I had been recharging my BSNL Prepaid mobile with 3G data voucher of Rs.120 which would give 250MB day & 1250MB night data usage allowance with a 30-day validity at every time of recharge. However, I could NEVER avail internet services due to the company's technical defects, throughout these FOUR MONTHS. I HAD COMPAINED AT BSNL CUSTOMER CARE ATLEAST 50 TIMES IN THESE 4 MONTHS about inaccessibility of data...
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O
O.P. Verma
from Mandi, Himachal Pradesh
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Unsubscribe Games on demand and Movie on demand

Address:Hanumangarh, Rajasthan

Sir, I never subscribed Games on demand and movie on demand by M/s Hunganma and no body never use these programmes Even I don't know what is this and how to use this but every month I have to pay Rs. 49+99 = 148 Rs. included in BSNL bill. My phone number is[protected] Please stop this forcibly loaded charges immediately. Regards. O.P. Verma...
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V
vasudhakar goswami
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no signals or poor signals

Address:Jaipur, Rajasthan

sir-i am living in mithila path priydarshini marg shyam nagar sodala jaipur-rajasthan.whenever i talk on my BSNL MIBILE NO. [protected] either the call is disconnected in between the talk due to poor signals or right from the beginning the signals are poor enough to disable talk. though there are shyam nagar tower,vivek vihar tower or gurjar ki thadi tower neraby but non helps mature talk. kindly check tower capacity and further strenthen...
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S
shajahan123
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land line not working for last 6 months

Address:Ernakulam, Kerala

Sir, My name is T B Ismail, customer id [protected], land line no 2702898 is not working for the last 6 months. May times I went to BSNL office and given complain regarding the lad line fault. 3 months back they came and repaired the cable and it worked for very few days. Re complained about the issue many times but still now no action has been taken to correct the fault and they have issued bill for the faulty line. Please take favorable...
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I have been noticing that BSNL has stared cheating with the customers. It used to deduct money all of a sudden in the name of VAS and tunes and other services without intimating to me or even I desired to activate that. It is very much frustrating that I need to always be aware to see when balance is deducted. I have lodged complaints several times but in vain. No balance/money is refunded though they have done the blunder. Whenever I called...
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P
Polachan gopurathingal
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landline phone connection

Sir, My name Polachan Gopurathingal with BSNL landline connection; Phone no.[protected] not working since 6 months complained many times still no help.Iam living in abroad and my elderly parents back home .I cant make any calls.Please do the needful,waiting for your reply...
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T
tksat16
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outgoing call is blocked

Address:Chennai, Tamil Nadu

I am using bsnl prepaid number [protected].I am using TN neo roaming free plan.for the past one week my outgoing call is blocked.even I am having enough balance and validity.Even for booking complaint also my outgoing call is not going.please resolve this issue as soon as possible. With Regards Sathish kumar [protected]...
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G
Gobinath C
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding the refund of Security Deposit

Address:Erode, Tamil Nadu

Dear Sir, I am Gobinath and i have surrendered my landline connection[protected] on may 24-2013 but still i did not get the security deposit back.I have already raised public grievances for this issue.(DOTEL/E/2013/05042 and DOTEL/E/2013/22100) Please help me in getting the money back...
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R
rrmohanty1
from Barmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim Validation and 3G net activation

Address:Khordha, Odisha

Dear Sir,

I have recharged INR 38 for sim validation on 28th Aug. 2013.

Also I have recharged INR 561 for 3G internet and INR 20 top up for main balance for my BSNL Odisha circle mobile no. [protected] on 27th Aug. 2013. I have recharged through my Standard Chartered Bank A/C...
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J
Janki Shah 0430
from Pune, Maharashtra
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3G data card is not getting connected

Address:Ahmedabad, Gujarat

respected sir my bsnl 3G data card no is[protected] when i am connecting it,its gives me error "Can not get Connected" so what i have to do next also customer care is not pick up the call its always coming line is busy any other no for customer care ??? My contact no is [protected] from Janki Shah...
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I am Abin jose, Ph: +91 [protected]. I recharged for Rs.177 3G-Combo recharge twice. Recharge was successfull, amount been deducted from my account. But then i got a message saying recharge not successfull, contact customercare. and i tried BSNL 1503 customer care number, tried for morethan 2 hours, didnt get connect. Please either recharge my number, or return my money. ref no: Recharge 1: [protected] Recharge 2: [protected]...
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G
gottipati.satya narayana
from Kandukur, Telangana
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landline repair

Address:Hyderabad, Andhra Pradesh

I had complained regarding my land line NO 23191822 on[protected] with docket no [protected] complaint closed without any action on[protected]. Again booked a complaint on[protected] with docket no [protected] despite many phone calls the same answer that it is in process,i too has visited and met the DE two times but the problem was not rectified or even attended by the lineman concerned....
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R
ramswarup
from Delhi, Delhi
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BSNL Broadband not working for 3 month

I have BSNL Broadband connection at home and not working for past 3 month, though BSNL is charging me without providing any service. I request BSNL to refund all of my 3 month bill, every day I am calling them but no resolution. Also treat this RTI for escalation channel, looks like in bsnl no portal works no person work only corruption works. I worte to there nodal officer but no responce from him/her....
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M
Manojroshan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation & Refund of Money

Address:Bangalore, Karnataka

Dear Sir/Madam, BSNL has been charging for Hungama Music on demand & movies on demand. We did not subscribe for this service and we never knew this. Recently I checked my bill and saw that they are charging money as monthly charges. Kindly request you to cancel this service and refund of my money from BSNL. My email id : [protected]@gmail.com...
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C
CL Purbia
from Abu Road, Rajasthan
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Non-recharge after payment

Address:Udaipur, Rajasthan

I have made a payment of Rs. 200/- for recharge of my mobile through ICICI bank as per detailed below. the mobile is not yet recharged. Biller Details PREPAID MOBILE RECHARGE EURONET WORLDWIDE INDIA PVT LTD WEST QUADRANT, II FLOOR, ILFS FINANCIAL CTRE, BKC, BANDRA - 400051 Customer Details [protected] Payment Details Payment Id [protected] Amount (Rs) INR 200.00 Date of Payment 23/08/2013 Debit Account [protected] Payment...
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N
Negi Ankit
from Noida, Uttar Pradesh
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No 3G speed at Unified Pack Rs.98

Address:Dehradun, Uttarakhand

Dear BSNL, I have recharged my BSNL mobile by Rs.98 on 23 August 2013. As per your new scheme it has now become the unified plan which gives customer no capping over speed. But I am facing the capping issue. I am getting just 20KBps speed when i switched my network to 3G UMTS mode. There is no problem of 3G tower on my area as my friend is getting 5 MBps speed in my area on his BSNL Sim and same device. Please check this problem...
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