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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 416

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Z
zcadila
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Broadband Service

Address:Patna, Bihar

The Broadband service in our Office premises is severely affected and on an average more than 10 times in a month the connection remains either unavailable or get disconnected after a brie[censored]sage. This situation is continuing for more than one and half years and the situation remains ok for few days following a telephonic complaint to the SDO(BSNL-Patna) located at Koorjee More. We are looking forward a consistant service and solution...
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D
Debyendu Singha Roy
from Kolkata, West Bengal
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No Rebate

Dear Sir I am Krishna Roy, My Ph No[protected], Add-104/5 kanta Danga village Road, Pin 743129.My lanline out of service For long days.My docket No.[protected], dated 07/06/2013.My phone connected today 17/7/2013 2.30 P.M Phone is out of order 5//6/2013 & Docket 7/6/2013 & ph Connected 17/7/2013, But current ph bill is 1/6/2013 to 30/6/2013, amount is Rs . 150/- (Full rental charge) 1/7/2013 to 31/7/2013, amount Rs. 173/-(Full...
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A
alhoda_welfare
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brodband not working

I took brodband connection [protected] in oct 2012. since then brodband not working properly, after one monthnet statred, after alotof complaint, but not working prperly, since last three months not connected a single moment, I complaint onlije and ofline both, but bsnl not take any action. I paid bills regualrly, in almost 11 months only 2 or 3 months borodband working....
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S
sumit_pkt
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Broadband request

Address:Pune, Maharashtra

I recently raised new connection request through BSNL Udaan portal 1. No response from sales person even 2-3 working days after launching lead 2. Finally customer (Myself) contacted sales person, they don't bother at all. 3. Sales person said not feasible to give connection because no set up line in my area and at least 5 new connection request from same area should come to set up new line, even though my address area covers famous...
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S
sabbas2
from Kolkata, West Bengal
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Disconnection of BSNL Broadband Service

I was having issues with the BSNL Broadband Service so informed them to disconnect the service but no one seems to provide proper information on how to disconnect the line and is just passing the bucks, So would you request you to forward this information to the right team or department so that the needful can be done....
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B
Bidhan ch. Biswas
from Pune, Maharashtra
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BSNL data card (EVDO) signal very low with fluctuating

I, Bidhan Chandra Biswas, Madhyamgram, BSNL CDMA Data card No-[protected](EVDO)in the district Bidhannagar of calcutta telephone circle, observing, since last seven days, the signal of my data card (EVDO) has been very much fluctuating with loe signaling, even maxm. time the signal tower not available. For that I am unable to connecting internet and not fulfiling my required job. My internet requirement is very much suffering.This time also...
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V
v2jhello
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Portability from BSNL to IDEA

Hi, I had applied for mobile number ([protected]) portability from BSNL to IDEA on 9th of August. And for the same I have shared my docs with representative of Idea Cellular Ltd. But, later, I came to know from representative of Idea cellular that my portability request has been rejected by BSNL with reason as "Porting code does not match the DNO allocated". The UPC ID used was "BZ125552". Later, representative of Idea...
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Address:Kolkata, West Bengal

It is to notify you that BSNL customer service just kept my call hanging for over minutes! A total 31 minutes call duration and most of the time waiting! And also threatened or wanted to verify if there was no problem if they increase my call rate, because is was not able to understand their call rate. They are charging more as per my calculations.! Please take this thing seriously I know that they will not disclose their identity anyhow....
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L
lbmanian2k13
from Virudunagar, Tamil Nadu
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Refusal to give broadband connection

I have applied for a new land line broad band connection BSNL Sivaganga Tamilnadu Circle. The application form has not been accepted yet because of non availability of cable connection. I am having Petrol Pump in the heart of the city and is a e commerce petrol pump controlled by automation. All the data generated has to be transferred to our head quarters.Since there is no other Service provider I am dependent on BSNL who have refused till...
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Address:Kolkata, West Bengal

It is to notify you that BSNL customer service just kept my call hanging for over minutes! A total 31 minutes call duration and most of the time waiting! And also threatened or wanted to verify if there was no problem if they increase my call rate, because is was not able to understand their call rate. They are charging more as per my calculations.! Please take this thing seriously I know that they will not disclose their identity...
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P
parame5h
from Yarada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double payment

Dear Sir, I am one of the user of BSNL landline since past 7 years.In the month of september I had made a payment of bill through the HDFC netbanking only once but the payment was made twice.The bill number for which double payment was made is[protected].So i request you to check the payment transaction in your portal and refund the amount to my account as early as possible....
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J
joshisd
from Mumbai, Maharashtra
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bill receive huge & call list not provide

JOSHI SANDESH D OMSHANTINIKETAN BLDG, DEVISHA ROAD PALGHAR [W] i HAVE RECEIVED BILL FOR AUGUST RS.1406/- WHICH WAS HUGE AMOUNT.NORMALLY I HAVE RECEIVED RS 500 TO 600 RS OF BILL EVERY MONTH, SO ON 16.09.2013 I HAVE APPLIED FOR CALL LIST AT PALGHAR, BUT THEY NOT SEND THIS FILE AT BOISAR SAYINGH THAT THEY HAVE NO MAN TO SEND AT BOISAR.ON 24.09 MR.PRAJAPATI TOLD ME THAT YOU WILL GET LIST AT PALGHAR ONLY. HE ASSIGN THIS JOB TO MR.RAUT.BUT...
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M
me hu na
from Jaipur, Rajasthan
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Home - phone dead

Respected sir
My phone[protected] ISLAMPUR) my phone oftenly become dead, I have complaint so many time to local officer and even in head office but nobody responding me. My telephone is working only 5-6 days in a month. If you are not able to provide the service you may disconnect immediatly. what should i do.I m really fed up of this BSNL. Phone becomes dead every month Sir please help me i will be very thank ful to you,
br...
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K
kaushik
from Kolkata, West Bengal
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Network Issue

Address:Kolkata, West Bengal

I have been using BSNL for 9 years....Recently 6 months from now I am having terrible problem with network. I have this number when people used to wait for a SIM card for over 6 months and now the company is reluctant to see into this...I tell you, the problem starting from call getting disconnect every now and then, call clarity is poor!, INTERNET OMG. Recently they have increased the tariff of INTERNET data plans, but it is fine with me,...
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A
aruneshkmr
from Bhopal, Madhya Pradesh
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Recharge not done but bank account debited - no refund

Online Sales txn for My BSNL mobile [protected] at portal.bsnl.in Ref No. [protected] dt 05.08.2013 for Rs. 302 was done. My Bank account debited on same day but on 06.08.2013 i received SM that recharge could be not be done, CONTACT customer care. I have send SMS on 51503 various tiems. but they have neither refunded nor recharged my mobile....
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A
accounts1985
from Raipur, Chhattisgarh
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Net proper not working

TO,
CONCERNED OFFR,
BSNL GWALIOR.
INTERNET NOT WORKING PROPERLY
sir,
1. Quite often aforesaid services are disturbed and for last 15 days it has became a regular affair.
2. I request your personnel indulgence to rectify my services.
3. my add :-
YOGESH UPADHYAY
20-21, M.L.B COLONY
PADAV LASHKAR
GWALIOR.
TELE NO :-[protected]
4. FOR NECESSARY ACTION...
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S
suchandra
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment of BSNL customer care

Respected sir,I want your kind attention for this harrusment.from the bigining my ph no-[protected]
1.BSNL network in my area(vill-Ramkrishnapally kowgachi,p.o-Shyamnagar, Mobile Tower-noapara)is very bad. 2.On the day of 14,15 September 2013 BSNL cut a vast amount of rs/- for that my balance which was approx 96/- came to 16/-.
3.on the day of 16th Sep 2013 I lost my ph.due to an accident.on 17 th Sep I told to customer care...
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Ashis Kar
from Aurangabad, Maharashtra
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Poor service and 3G connectivity

Address:Aurangabad, Maharashtra

Dear Public Servant, I do not know whether you can do anything about it, but the govt PSUs cheat people and BSNL is one of them. The blood sucking company's 3G never works. Despite of trying MNPs to other comps, i can not go, it seems a long queue also.Its not a complaint. The company has reported huge loss.I do not know even, if it has money for maintenance of 3G related instruments. It is eating up public money rather. Why the govt...
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S
sudhakar.nakka
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I recharged for 700 Rupees

Address:Krishna, Andhra Pradesh

I recharged for 700 Rupees through online but I didnt receive the balance.
Payment Id [protected]
Payment Amount 200.00
Payment Date (Format is dd/MM/yyyy) 18/08/2013
Mobile Number 91 [protected]
Reference Number [protected]CB
Recharge Status Transaction Successful
Payment Id Name Payment Date
(Format is dd/MM/yyyy) Amount Paid
[protected]
AXIS MOBILE...
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N
nikhilbshelke
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim gets problem. no problem in plan

I am from baramati I have BSNL sim in Cug Plan 109 but since last week i getting problem to SIM not to plan at 14/09/2013 my mobile hanged because of it when i insert my bsnl SIM in any mobile then that mobile gets hanged, then i go to bsnl office and told the problem. they ask me for SIM change i agreed and changed old SIM to new sim for RS 100 but after 6 days same problem is appearing on Sunday i am from baramati Dist...
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