Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Please deactivate Hungama Music on Demand which we never requested and also bar all outgoing calls on my landline no.[protected] with immediate effect as I am receiving exorbitant monthly bills to the tune of Rs.1800.00. I am a state government employee and having BB Home Combo ULD Plan and my limited/max budget is Rs.700 per month. If I continue to receive the bills in the same manner, then I will opt for some other service provider with...

Myself Pawan Kumar called bsnl call center 1503 from my bsnl no. [protected] at 7:02 am as on 01.08.2013 to know the status of my security amount but executive start abusing to me. Here i can't write those words.

BSNL due bad customer care executives you are loosing your reputation day by day.

So you are requested to please go through the conversation by recording & take appropriate action as soon as...

Dear Sir,

I bought EVDO card fron BSNL Digboi about a month ago. They claim to provide a speed of 2.4 Mbps. I am not getting even a speed of 50kbps on my device. Despite this matter being reported time and again to the local BSNL office there is no improvement at all. They charge around Rs 850 per month and providing us with 2G speeds only. It is really pathetic and there response to consumer grievances is equally frustrating....

I have purchase new bsnl card from renuka niwas at vasai on 30 july 2013, my new bsnl number is [protected]. but its still not activated, even on customer care number([protected]) call is drop after 1 minute and executive doesnot receive call.customer care number...

we have a land line bsnl connection, it is not working since 6 months. complaint registered in our exchange and at ernakulam but no response in their side. some time the technitions come and repair but unfortunately within a day the phone dead. In my house my father and mother too old and cannot contact me when i am not there. It is very shameful to a company like BSNL cannot repair a landline and is a pathetic situation....

My broad band connection under Rs.850/- unlimited home plan through telephone No.[protected] has not been working for the past 14 days. Complaint with BSNL office, technician, not responded. This is not the 1st problem being faced. The internet connections are not working for more than 10 days every month. I became tired after having struggled with BSNL authorities. I have been paying waste bill for the broad band connection not working...

On 29 Jul 13 I made two top up recharges from BSNL portal on the above number for which transaction was failed. But the amount was deducted from my bank account. Transaction ID are MSBI[protected] IGK5392035 TRANSFER TO[protected] for Rs 100/- at 0754 hrs & MSBI[protected] IGK5390806 TRANSFER TO[protected] for Rs 200/- at 0740 hrs . Please initiate action on refund of the amount to my bank account. Thanks...

I have repeatedly complained to BSNL customer care to deactivate the messenger chat service. Rs 15 is being deducted from my prepaid number every 15 days. I get a response that the service is deactivated and DND activated for my number.

But in reality, no service is deactivated from my number. Very poor customer service from BSNL...

Bsnl started value added services on its own accord without being subscribed by me.when i called customer service they assured me that they have put on a request to stop these services. they deducted balance from my phone despite the fact that i had not subscribed for those services.when asked for refund they refused.
After that on 28th june,2013 i again received message that Rs. 20 were being deducted from my account for another service...

My BSNL sim card is blocked. I called many time to customer care number but there is no response. Due to the sim block i suffered from the big problem. I cant make my important call. It ask me PUK number. and I also sent sms to 53733 with my 19 digit sim no. but still there is no response. I called customer care (1503, [protected]) and i diallled my 19 digit sim no. in puk option but it tells me I entered wrong sim no. or this sim is not...

Dear Sir,

I recharge my number [protected] through BSNL portal with 34 Rs. for validity extension & 50 Rs for balance. & Date was 28 july , 2013. My money deducted from my account but recharge not happening on my number . I recharge this number through my bsnl login id: amitsharma724

ICICI bebit card purchase : VIN/Bharat_Sanc/[protected]/0
VIN/Bharat_Sanc/[protected]/0

I got...

Dear Sir /Madam

I would like to lodge a complaint about BSNL broadband connection ..
We have a broad band conncection from our nearest telephone exchange but due to lack of monitoring we could not avail full month net surfing and downloading etc..
Whenever we try to call our service provider engineer or operator he is given excuse. He has right to dis connect the line if we could fail to pay his dues in time .....

I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

My Mobile #: [protected]
Nokia

Please block the sim card and also lock my mobile no.

Regards
Kothandaraman
Alternate contact number : [protected]...

I'm vineet chaudhary from District muzaffarnagar. My BSNL landline number[protected] so-many time I Called to 198 and resisted the complaint related to line disturbance and broadband not working there is no link light not stable on the modem. there is some frequent disconnection of internet connection. because of line disturbance in the phone.that is why the internet is down. yesterday they have close this complaint . but there is...

we have given application for shifting bsnl broadband connection from Tripunithura to Chembumukku, Kakkanad in Ernakulam District. Tripunithura people were very generous and provided good service, esp. Mr.Gopi and Mr. Babu.

At Chembumukku, when we contacted the bsnl people, one Mr. Aravindakshan replied me that he would come over there at his will and whenever he comes there for his complaint works. the engineer didn't...

for past few days i was trying to change my password for my broad band ---but all the times giving error like wrong user name wrong password username already taken etc--sometimes bsnl selfcare sdc site does not open at all.why all this compliction? customer should be given easy process to change password.
No 2. very frequently i used to get my internet connection disrupted.it is happenning allmost all everyday.
pl find...

Sir/Madam,
I have disconnected the land line phone 3-4 months ago but the telecom provider has not yet returned my security money to the mentioned address given to them during the day of closing of the land line phone.where to get the help.

Therefore,kindly help me on this regard for which I shall always be very greatful to u.

Thank You.


Email ID:[protected]@gmail.com...

I have given a letter for disconnection, and I started a different server Airtel since May of 2013. But I been getting my bill regularly every month as of May, June, July. I paid May and June even though I did not have BSNL server. In July 2013, I got overwhelmed and frustrated and called several offices to get any explanation, no luck. This a day time theft and ripping off the customers, and finally in one office I was told that it only...

I have been using BSNL Wimax for a year. From June 3, onwards, we are not getting proper signals. I complained to the Palarivattom office of BSNL and they say that I am getting signals from 2 towers and so the modem has to be changed. From then onwards they keep calling me about the problem and offer to change the modem but until now they havent approached or change the modem. Its an unlimited conenction and I have to shell out Rs.880/-...

I called to BSNL customer care(1503) on 24/07/25013 @ 11:53am and I was on hold for almost 1 and half hour without even informing estimated time, Finally I only frustrated and disconnected the call.

And I was able to hear the instruction in different languages other than Kannada even after I had chosen my language as Kannada.

After some time i tried calling again it was not connecting at all.

Please...