Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir/ Madam, I have shifted to this address on 01/03/2013:
Sumit Kumar Biswas, C/O: Sri Prabir Kumar Biswas (Near Darogabari), Vidya Sagar Road (Arabindapallli), Noapara, P.O.: Barasat, 24 Parganas (North), Kolkata- 700124, West Bengal, India.
My Previous address was (before shifting):
Sumit Kumar Biswas, Teghoria Main Road, Block: B2 (1st Floor), Sujata Apertment, Teghoria, Kolkata: 700157 (previously 700059), West Bengal, India.
At that time, I have applied to shift my landline (landline Number: +[protected] in proper format maintaining all norms. I have applied to the proper Authority of Bharat Sanchar Nigam Limited, Barasat Exchange informing everything to the authority of Bharat Sanchar Nigam Limited, Nager Bazar Exchange.
The order to disconnect the line was issued on 10th April by the proper authority of Bharat Sanchar Nigam Limited, Nager Bazar Exchange. But till now it is not executed and hence the remaining works to shift the land-line is pending.
But unfortunately, in-spite of the fault from the side of the Bharat Sanchar Nigam Limited, they are issuing the telephone bills against my previous land-line number regularly which is really shocking as no one is not residing at my previous address and the instruments including the receiver and phone has been carried to my new address by me at the time of shifting.The was done as it was instructed verbally by the authority of Bharat Sanchar Nigam Limited, Nager Bazar Exchange.I am attaching the scanned photocopies of bill for the month of March and May together-with the scanned photocopies of payment receipts for the month of March and April.
Now I am totally unwilling to pay for the bill for the month of May. Please look in to the matter to settle it and to help me to get the shifted connection of the land-line in my above mentioned new address.
With deep regards, Sumit Kumar Biswas

I deactivated my bsnlhungama subscribtion in april 2013.but still I get charged Rs149 every month for hungama service. Even today[protected] also I completed the unsubscribing procedure through hungama website.I request the authorities concerned to take note of my grievance and do necessary action to solve my problem. thank you.
my mail address is rsk.[protected]@gmail.com

I paid Rs. 250 for my mobile ([protected]) recharge, on 04/05/2013 at 09:05AM.
Amount Reciept approved through SMS, mentioning S. Tax deduction Rs.27.5, Credit given Rs. 0, current balance Rs.105.61
Ref. No. 143079.
All is well, but where is the amount what I paid for recharge.

Karam Azad

Hello
I have got cancelled the landline connection. But i am still getting this month bill.
The following are the details regarding the Phone no-

SH SUSHIL KUMAR S/O SH HARI SINGH
VILL BAFAR PO JANI
MEERUT MEERUT
UW
250501
India

And other details are as
Customer ID [protected]
Account Number [protected]
Invoice Number [protected]

Please give me some solution regarding this issue. Either i should fill an affidavit regarding the
BSNL Area Manage or any alternative.

I will be more oblized to you.

Pravesh
Contact no-[protected]

Sir, please to deactivate services by BP-ITIMES as a Follo subscriber on my Cell No-[protected] forthwith so that further amount might not be deductive in same cell no. In spite of repeated requests and controversy with customer care the services of BP-ITIMES as a Follo subscriber on my Cell No-[protected] has not been de-activated and I informed that BP-ITIMES as a Follo subscriber services neither activate by me nor offered, but pl let me know why the charged has been regularly deductive. Once again I requested that pl stop & un-subscribed services by BP-ITIMES as a Follo subscriber on my Cell No-[protected]

Pammi Devi
[protected]

I worked as branch manager at PNB Kartarpur ( distt. jalandhar ). for over two years ( from 2.11.2010 to 31.03.2013). During this period i got installed bsnl telephone with broadband at my residence 154 adarsh nagar kartarpur. I am sure - and for this purpose bsnl,s broadband data and call details will verify my claim - my telephone and broadband hardly worked for more than 7 days in a month. Every time I had to invoke the intervention of higher authorities to make use of my phone and broadband[protected].

I retired from my bank job on 31.03.2013 and approached the bsnl authorities in the last week of March 2013 to disconnect my phone and broadband on 31.03.2013 as I had to vacate the bank's provided leased accommodation at address mentioned above, but on the pretext of departmental targets the concerned official S. Gurnam Singh told me that the telephone will be disconnected only in the first week of Apr. 2013. I shifted to the under mentioned address in the first week of Apr 13. Meanwhile, my broadband was disconnected in the first week of apr 13 and telephone was disconnected on 15.04.2013 and SMS was delivered to this effect on my mobile no.. Because of this inaction on the part of bsnl, i received a bill for Rs.576/- in May 13 which I paid.

But the height of bsnl,s apathy and poor working is that today I have again received a SMS on my mobile from bsnl that bill for may 13 Rs. 1250.98 is to be payable by me by 17.06.2013. Only BSNL can generate bill for disconnected services. I have contacted the concerned official S. Gurnam Singh today but he refused to entertain my complaint and told me that he had already done his job by ordering disconnection my my telephone and broadband services.

I request yourgoodself to bring this to the notice of BSNL GM so that he should ensure that BSNL business is not grabbed by private players only because of the poorest services rendered by the staff.

I hope that my grievance will be addressed to immediately and instead of asking for bill for the disconnected broadband and telephone services , BSNL authorities will promptly send refund of my security deposit at my under given new address.

Thanking you,

Truly yours,

CHAND KIRAN BHANDARI
S/O SH. HARBANS LAL BHANDARI
25 MODERN ESTATE TALHAN ROAD

DAKOHA DISTT. JALANDHAR - 144023 ( PB.)

MOB. [protected]
COMPLAINT IN RESPECT OF BSNL NO.[protected]

I received BSNL PANTEL TABLET T-PAD IS701R on 28/01/2013 , purchased from Naaptol Website but product not working as from starting its hanging and when I gave complaint on this the custome executive took complaint and gave the complaint no. and said that one agent will come to collect the tablet to get service in noida means this tablet will be sent to noida from hyderabad.
And first time one agent gave me the service address and I went there but the thing is that their people did not give responce properly said as we are not providing the service for BSNL PANTEL TABLET T-PAD IS701R ..etc..

Now I am really fed up with the service.
Everytime I have been telling as our agent will come and collect the tab and will be rectified.

Now tell me what should I do ?????????????????????

resp.sir/madam,

LANDLINE NO:-[protected]
> Dear Sir
>
> From 10th april onwards my phone services were disconnected & no of times
> i have informed your officers in person for same, also registered
> complaints but same were resolved without even checking the lines nor
> anybody contacted me for same, i am regularly paying the bills but still
> phone is disconnected without any information.
> >
> My phone is completely dead & in such case i wont be able to pay any
> charges further, after every 2 months this type of issue is there,but
> things are not closed once for all,
> PLS GET THIS VALIDATED AT EARLIEST, I am getting bills which i wont be able to pay as no service available from april,
i have registered complaint to nodal officier alsobut no revert received so this is rediculous comapny without any service how could i pay
Thanks Regards
Razia Farhat
LANDLINE NO:-[protected]

,
>
>

I have recharged my phone with top-up of 110/- on 30.05.2013 BSNL cell one. but amount not added to my balance. even amount debited from bank account. Till to day not received the top up balance. Receipt no.[protected] TXT No.[protected]

my bsnl mobile no. is [protected]. on 4 june 2013 i have got a message from BP-ITIMES that i am a Follo subscriber!!!!! how it is possible as i have not subscribed this service even i dont know anything about this service. the message also says that Follo subscription would be renewed with weekly charge within two days i.e. within 6 june 2013.
how this unauthorised subscription, renewal and deduction can be done without my permission!!!!

plz unsubscribe this unauthorised Follo subscription

also advise me that whether i should go to consumer forum or police station in case o[censored]nauthorised deduction from my account balance.

Sir
I was using broadband before two years on BSNL landline no. [protected] but after some time they were not giving proper service they just go on giving different numbers and names to contact for solving problem. So after some time on may 2011 i did not pay bill. And they stop giving .e service. Now in january2013 this year they came with a bill of about two thousand and scared and abused my family members about putting you in jail and all. So we gave them money. But afterwords again they are giving us bills of 500rs every month which i am not paying because they are not providing any service to me.
Sir please help me out.

• I am a BSNL PREPAID user. My NO. is [protected]. I am employee from J. Watumal Global Hospital & research centre/Mount Abu/Sirohi/Rajasthan. On 4/6/2013 at approx 5:00PM i received message that your TV service activated and 10 Rs. charge deducted from your balance. After 6 to 7 month ago I also activated do not disturber service on 1909 but i can not understand how it was deactivated. From 1503 help line failed to help me. They...

I had bought a BSNL 3G sim ([protected]) with data card which cost me around Rs.1400 approximately as on dated 20/04/2013.They promised me it will have speed of 3.6mbps but when i used it, speed is only 10-20 kbps which is a huge dissapointment, only one month April 2013 is working properly,on that time from 28/04/2013 up to till dated 05/06/2013 & speed is only 10-20 kbps only. Pl. do some action then i used it properly.
Thanks
Arun Bhardwaj

Sir, since 11th of march i am facing unwanted balance deduction for an unknown VAS. VAS was activated automatically. I talked to customer care and they told me to message STOP on 155223 to deactivate the service but it didn't worked. Now its like 3 months of inconvenience and i am fed up of this kind of services. PLEASE kindly deactivate this service and REFUND my money back.

My niece while playing replied message to 55888015 which wrongly stated only to send some LUV status and NOT that it will activate a service. But, it has activated a Dating service in BSNL, which I do Not want. It has already cut Rs.2 for message and Rs.15 for the service from my balance. I found somewhere from online search to reply to that number as UNSUBDAT to unsubscribe from that service. The only message I got in reply to this is Rs.5 was charged for the message, but, no information whether the service has been stopped. This is cheating the consumers with false messages and incorrect information. Further online search has made me see that many people like me are facing the same problem without any solution provided by the Service Provider. This is unacceptable. I guarantee that if my service continues and I am charged again for this, the next complaint will be in the Consumer Court. Hopefully somebody from the Service Provider is watching this forum and correct action will be taken to provide consumers with clear option to unsubscribe from unwanted services and stop stealing their money.

I have purchased a bsnl sim befor 3month paid with 80 rupees in utrakhand from a dealer ,also i have deposit my documents . but all calls are bonded still now sir. please tell me how can i activate my no. [protected] my email id- kishan.[protected]@gmail.com...

Hi Sir,

I had done BSNL online recharge (top up of Rs. 110/-) through BSNL portal. But the talk value has not been credited till now. Also I raised complaint in customer care in BSNL portal. But status updation against complaint is not done yet. Details are as below

Name: Kavitha Vinod
Mobile No. :[protected]
Transaction Date :31/04/2013 4:53:57 PM
Transaction Amount : (INR)110.00
Transaction Type : STATE BANK OF INDIA
Transaction ID : TXT[protected]
Receipt Number : [protected]
BSNL Customer Care complaint Docket No: E31CH300137 of 31/05/2013

i recharged my bsnl number with 50 rupees talk time and 15 rupees net pack yesterday. In 15 rupees net pack, i got 300 MB data usage. I have not even used the net for mpre than 10 mnts, hardly 5 MB must have been deducted. And i have not talked over phone also. But yesterday eveninb,when i checked my balance,it showd zero balance and zero MB net usage. I am trying to call the customer care since yesterday, almost 100 times i have tried it....

respected sir,
at 3-jun-2013 i recharged with 50 Rs. talktime on bsnl no. [protected] from SBI debit card....but i couldn't get this recherge,i think that has been failed with tansection no. MM[protected] ........
so, please refund my balane in my account immediately....as i use dat soon...........


THANK YOU SIR!!!!!!!!

I waiting to refund my balance............

My BSNL mobile no. is [protected], my email id. is [protected]@gmail.com
kindly unsubscribe for the unauthorized deductions and SMS services provided, from
http://wap.indiatimes.com/folloprx/follobsnldea.aspx and[protected].

The unsubscribe option has been sent to my mobile, asking me to click the above
mentioned link, which I couldn't made from my mobile.

Kindly send the unsubscribe option to my above mentioned email id. to click the
same to unsubscribe.

Once again I am requesting you to do the needful, to unsubscribe, and stop deducting
the charges for the service, which I have not opted.

Kindly do the needful.

With thanks and regards/bhawna sharma