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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 428

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R
rkishan52
from Noida, Uttar Pradesh
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all calls bonded

Address:Pithoragarh, Uttarakhand

I have purchased a bsnl sim befor 3month paid with 80 rupees in utrakhand from a dealer ,also i have deposit my documents . but all calls are bonded still now sir. please tell me how can i activate my no. [protected] my email id- kishan.[protected]@gmail.com......
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K
Kavitha Vinod
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge value not credited

Address:Chennai, Tamil Nadu

Hi Sir,

I had done BSNL online recharge (top up of Rs. 110/-) through BSNL portal. But the talk value has not been credited till now. Also I raised complaint in customer care in BSNL portal. But status updation against complaint is not done yet. Details are as below

Name: Kavitha Vinod
Mobile No. :[protected]
Transaction Date :31/04/2013 4:53:57 PM
Transaction Amount : (INR)110.00
Transaction...
+1 photos
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D
deysu68
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted for no reason

Address:Khordha, Odisha

i recharged my bsnl number with 50 rupees talk time and 15 rupees net pack yesterday. In 15 rupees net pack, i got 300 MB data usage. I have not even used the net for mpre than 10 mnts, hardly 5 MB must have been deducted. And i have not talked over phone also. But yesterday eveninb,when i checked my balance,it showd zero balance and zero MB net usage. I am trying to call the customer care since yesterday, almost 100 times i have tried it....
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A
ankit2012
from Mirzapur, Uttar Pradesh
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TALK TIME FAILURE

Address:Sonbhadra, Uttar Pradesh
Website:justrechargeit.com

respected sir,
at 3-jun-2013 i recharged with 50 Rs. talktime on bsnl no. [protected] from SBI debit card....but i couldn't get this recherge,i think that has been failed with tansection no. MM[protected] ........
so, please refund my balane in my account immediately....as i use dat soon...........


THANK YOU SIR!!!!!!!!br...
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A
Ashwani Sharma
from Palampur, Himachal Pradesh
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unauthorized sms services

Address:Gurdaspur, Punjab

My BSNL mobile no. is [protected], my email id. is [protected]@gmail.com
kindly unsubscribe for the unauthorized deductions and SMS services provided, from
http://wap.indiatimes.com/folloprx/follobsnldea.aspx and[protected].

The unsubscribe option has been sent to my mobile, asking me to click the above
mentioned link, which I couldn't made from my mobile.

Kindly send the unsubscribe...
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J
jaideepmohite
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL LANDLINE TELEPHONE NOT WORKING SINCE 15 DAYS

Address:Satara, Maharashtra

Our BSNL Landline telephone[protected]Tal- Karad, DIst- Satara, Maharashtra - 415110) is not working since last 15 days. We have registered our complaint at Karad BSNL office immediately. Several times we visited the office but no luck. They are just registering the complaint not taking any action. It is really frustrating for us as they are not taking care of our request.

How we can pay land line rental and internet...
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M
menon31
from Jaipur, Rajasthan
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Inappropriate Charges for Download

Address:Jaipur, Rajasthan
Website:Bsnl.hungama.com

Dear Sir,
I Vijaya Madhavan, a user of bsnl who has seen more problems than its benefits. my customer id is [protected] and have a broadband plan on land-line no[protected]. I Was contacted by bsnl-hungama for hungama.com service named movie on demand. They gave me am id and password on my mail . Which i never visited and i am being charged by hungama for service which i have not been using, Even in-spite of complain to...
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B
BKSHYAM
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deactivate broadband service

Address:Hyderabad, Andhra Pradesh

sir,
my land phone no [protected] with broad band service. I have given a letter for deactivate broad band service a nd to keep phone under custody
on 8th April 2013 even though i received bill for Rs.250/-. I you to keep my phone under custody and deactivate broad band service for 6 months i.e upto 10th October 2013.


Yours faithfully

Balgarkashishyamsunder

305 CIB D...
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S
S. R. Venugopalan
from Bengaluru, Karnataka
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Land line dead not working for past one month

Address:Bangalore, Karnataka

My Landline is not working for the past one month. My number is[protected]. When i call it is getting conned to someone else. After repeated complaints over phone(IVRS), calling the concerned AE, Lineman and bsnl selfcare portal still the problem is not resolved....
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G
ganesh_blr
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delay in phone shifting

Address:Karnataka

I had requested for transfer of my phone connection (to RT Nagar exchange, Bangalore) and was given work order reference number [protected].
It has been three weeks since I submitted the request.
I have gone to the relevant exchange 4 times in the last three weeks, every time to given the reply that someone will come tomorrow.
I got different contact numbers for following up my request, but most of them do not pick up...
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T
taxattack
from Rawatbhata, Rajasthan
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illegally subscription renewal

Address:Kota, Rajasthan

A sms is coming on my mobile from BP - ITIMES " [protected] Dear subscriber, your subscription would be renewd Rs. 5/ 7 days in 2 days to unsub, click http://wap.indiatimes.com/folloprx/follobsnldea.aspx.

and after 2 days they deducted Rs. 5 /- from my prepaid balance


some other messages also deducting amt. in similar illegal manner
I have not subscribed any service in my life
br...
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A
ammireddy
from Madanapalle, Andhra Pradesh
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Unsuccessful transaction

Address:Chittoor, Andhra Pradesh

I have done my bsnl recharged through online and amount got debited from my bank account and not yet received my balance...the same issue happened two months back and either bsnl customer service or bank authorities didnt respond..this is the second time
please do the needful...
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J
jaikishore1972
from Sambalpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of money for cricket pack

Address:East Singhbhum, Jharkhand

On 29 april 13 at 00.59 AM a message came from 56505 :-(thanks for continuing cricket pack.you are charged Rs.15/month.)
and rs.15 deducted.I tried to contact customer care several times but failed.
Again today on 29 may 13 at 01;19 AM same message came from 56505 and rs. 15 deducted.It should be stopped and money should be refunded.

- JAI KISHORE
mob # [protected]
JAMSHEDPUR...
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H
Harikrishnan Menon
from Mumbai, Maharashtra
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unnecessarily charged for telephone & internet

Address:Thane, Maharashtra

I am Padmanabhan from Vasai,Mumbai. From march 1st, i had have been very highly charged for telephone & internet usage. I haven't use the phone or the internet to such an extend. After checking the bills through internet, i found that they added the previous months bill and the sum has been added to the bill of this month. I had payed the bills but still they added it to the other month's bill. Now, the sum of it has crossed...
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S
saira87
from Kamakhyanagar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid SIM is not accepted recharge

Address:Odisha

Myself Parameswar Senapati. I brought a BSNL prepaid SIM some days ago but now it does not accept any easy recharge or Top Ups. So please activate my SIM because this is single mobile SIM for using, In case if the system is demand my documents which is submitted by me when i buy this SIM, than i am ready to submit for this.

thank you with warm regards.


Parameswar Senapati
Mob-[protected]...
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N
Nkraj
from Delhi, Delhi
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Unwanted calls and use abusing words

Address:Farrukhabad, Uttar Pradesh

Hello Sir/Mam,

I inform you about +91-[protected] number by that number a person call me continually. I saying that person I don't have interest to talk you but he saying i will call you and i will talk you and he use some dust able word.

I requesting you please tack a action against him.

Best Regards
Narendra Kumar...
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A
abdul48
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shifting to new address delayed for 5 months

Address:Bangalore, Karnataka

To whom so ever concerned,

This complaint is regarding phone number 23620584

I had given for shifting of my DSL broadband connection in January 2013, till date its not shifted. I visited the main branch in RT nagar it was of no help, then I myself contacted sahakarnagar branch telecom division they said we will give connection in some days and now its 4 months and no sign of any progress.

they...
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S
shajushoukath
from Edakkulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

telephone complaint

Address:Kollam, Kerala

Telephone dead
My telephone details is[protected]
From last 1months, telephone is dead.
I have complained through fault reporting.
There was no response.
we given complained him for the dead telephone. but no staff of bsnl has yet come to rectify the problem.
This is a pathetic condition of bsnl services in this competitive time.
If still my complaint is not sorted out,
I am planning...
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Address:Malappuram, Kerala

Dear Sir,

My land phone number is: [protected], since last three months are not working the telephone. Many times we complaint in bsnl office through phone and web portal. Not resolve the problem.

My email ID: [protected]@gmail.com...
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C
Chandra Bhushan Giri
from Gurgaon, Haryana
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stop services to this mobile number

Address:West Champaran, Bihar

To,
Bsnl prepaid provider
Sir,
My bsnl prepaid mobile number has lost near M.J hart hospital on 21/05/2013 at midnight.i tried to custmor care but did'nt contact.so i kindly sequest to you please stop the services to this number number.
your faithfully
Chandra Bhushan Giri
Kumhiya khurd, Ramnagar...
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