Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
Resolved
6087
Unresolved
9865
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 431

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
guptadk4
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

message not going to 56566 to unsubscribe the schemes which i never subscribed

Address:Andaman and Nicobar Islands

I had received message in my cell no. [protected] that I had subscribed some schemes which i never did and I will be charged Rs. 5/ 5 day and to unsubscribe I may reply "UNSUB MCSEV" to 56566 I replied but the reply is not going even if i am re-sending again and again after 5 days I got message about the renewal of the scheme and on the same charge. i tried to unsubscribe by sending the message but the SMS is not going.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Ripper Jack
from Kollam, Kerala
Report
Copy

excessive billing and no response from BSNL

Address:Visakhapatnam, Andhra Pradesh

Dear Sir,

This is to complain about the telephone bill for my postpaid connection ([protected], account no.[protected] dated 04 may 13 amounting to Rs. 44524/-. I have a best value plan of Fixed Monthly Charges (FMC) 700 Rs. Which provides me a free data usage of 6GB and any data usage more than that at 0.10 rs/10 KB. Voice charges are above these data charges.

I checked my data usage during the month of April,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Subham Chaudhary
from Delhi, Delhi
Report
Copy

getting slow speed

Address:Buxar, Bihar

bsnl wimax was giving amazing speed in november whuch was upto 5 mbps but now it is giving speed of 600kbps-1mbps. we are realy dissapointed of this and thinking to disconnnect our bsnl wimax conection. they have reduced the speed 1/4 times the speed which they gave in november . we used to download 5gb file in 2hrs but it take 2 hrs to download 700 mb file so dissappointing .bsnl has reeduced it's speed without giving any notification...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mysteriousgal
from Ahmedabad, Gujarat
Report
Copy

horrible connection

Address:Hooghly, West Bengal

sir ,
I am using bsnl bb for a long time my telephone numb being[protected] in d name of kalpana pathak, their service was never good, i used to encounter problems every week but atleast d exchange people were kind enough to give calls., but recently i am facing a strange problem, the link keeps blinking and only establishes after i hv disconnected the phn that too not for long , their webpage doesnt open , it shows server...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Goswami
from Gurgaon, Haryana
Report
Copy

Not getting 3G speed on my 3G SIM.

Address:Bongaigaon, Assam

My self Amit Goswami. Mobile no:[protected]. I take a Bsnl prepaid SIM,
[[protected]](2G), From Bongaigaon Telecom Circle. And latter on I converted my 2G sim to 3G and I have paid 59 Rupees, for the 3G SIM. But I never got 3G speed. I have called BSNL CC. several times, but they Told me that this problem occurred because I recharged Pay per second Plan to reduce my call rates. And about 1 month before they advised me to Recharge with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chirag Ganeshwala
from Delhi, Delhi
Report
Copy

service complaint

Address:Surat, Gujarat

Dear i bhavesh ganeshwala having a penta tablet with only charging issue. So it is in warrenty. I gave my instrument in surat P C Point which is bsnl penta service center at the date 16 march 2013 with complain no. PENSER0033702. My main concern is that my instrument was hold with him by 20 days. That after they delivered it delhi on 4th april. Than i asked on 4 th may they gave me answer that yet instrument does not work. And yet they give...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Upen89
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response from service centre

Address:Gautam Buddha Nagar, Uttar Pradesh

I purchased a bsnl penta tablet on 19/3/13, but the tablet stopped working within 10 days of purchase and when contacted with the responsible authorities regarding the replacement of the tablet no action was taken.
Finally i submitted my tab at a service centre(B.L.Electronics) in Indirapuram(ghazhiabad)on 13/4/13 and was assured that necessary action would be taken within 15 days.
But now its almost 20 days and and i am not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SWAPNIL NANDA
from Patna, Bihar
Report
Copy

Auto Activation and Auto Renewal of Caller Tunes

Address:Sambalpur, Odisha

My Mom is using BSNL No. [protected] . In that number , the caller tune service was activated automatically and money deduction process goes on month after month. I tried to call the Customer Care Executive a lot of times, but nobody picked up the call . Finally i managed to deactivate the service , But didn't get any Money back . I never wanted to set any such things, which i think was the carelessness of the executives in BSNL. I want...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
C
c r jangid
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landline phone complaint

Address:Jhunjhunu, Rajasthan

my landline phn no ([protected]) is dead since last 20 days...a complaint to this effect have already been booked at SDO rural(phones) jhunjhunu. wide registered book receipt no. 143 dated 16-april-2013. but as on date no action taken by the consunt department. may i hope will you take some action to reapair my said landline phone...

thnking you with...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
chakpm
from Gurgaon, Haryana
Report
Copy

deactivation of hungama service

Address:Bangalore, Karnataka

My Telephone number is 23457162 in the name A.Chandrashekar.Please deactivate Hungama games and free songs facility and refund the deducted amount. This problem is from dec-2012 and an amount of 347/- is been charged every month... please deactivate it immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nirupam28
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VAS auto activation and auto renewal

Address:Nadia, West Bengal

My father using a BSNL mobile connection No. [protected]. This mobile service provider automatically activated various Value Added Services and renewed automatically even after giving request to deactivate the VAS service. I had tried many times to contact the customer care executive via phone, but after almost 2 hrs of holding the line they did not respond to the call....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh_Ranganathan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Billing

Address:Chennai, Tamil Nadu

I had cancelled the below phone connection almost more than an year ago (I had returned their equipments to BSNL exchange got a attestation from them, went to their billing center (main office) gave that attestation to them, waited for 3 hours, wrote a cancellation letter, filled up their cancellation form, made the final settlement). But today I received a bill from BSNL stating that I have pay 14 months rental. Why those bills were not...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
ved prakash pandey
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non credit of recharged amt

Address:Kamrup, Assam

I had recharged with Rs. 200 as Topup frm [protected] on 30 Dec 2012 at 19:18:03 hrs.PF.Rs.0, ST: Rs.22, Net Amt Rs.200, Bal : Rs.211.1 , Ref . [protected].

But, due to system fault, I could not get the credit of above recharged amount till date, even after repeated complaints telephonically and in writing also. I had lodged several complaints with CCE as well as BSNL Rangiya/Kamrup in writing . Nothing has been heard from...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
G
giashutosh22
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance will be deducted from my saving account

Address:West Champaran, Bihar

sir my balance will be deducted several times during recharge through bsnl portal site but no refund will be given approx rs 600 will be deducte from my saving account but neither my balance will be refund by bsnl portal nor i got the recharge amount.
my id on bsnl portal is -giashutosh
my contact no is -[protected]
and i attach the transaction detail of recharge through bsnl portal.pl help me as soon as possible;...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
JASEEM . A
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

04712661620-NOT WORKED LAST 30 DAYS

Address:Thiruvananthapuram, Kerala

Respected officials

I am Mumthaz from kerala (Address - kattuvila, parayil, edava (po), PIN-695311). Im using landline of BSNL no[protected], for the last 10 years(around), but i am very much dissappointed with your service. I am already register my complaints several time in the complaint register book ( Edava- out let). unfortunately i cant register complaint through online yet, this was the only fault from our end. You...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anupamprakash
from Kolkata, West Bengal
Report
Copy

No response from customer care

Address:Gaya, Bihar

I am unable to make any international call with my new SIM of BSNL. Every time I receive a response, that your international calls are barred, kindly contact customer care. In opposite to this, the customer care do not even pick up the call and answer. They will switch on the advertisement, and will continue, until you put your phone down.

Anupam Prakash
Mobile Number- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajeev chandran
Report
Copy

home land line connection

Address:Alappuzha, Kerala

My land line No:[protected] is not working for the last 1 weeks, already complained in the telephone exchange many times, but not yet take any action from their part. I am working in Saudi, and i can't able to contact my family for the past two weeks. after clearing this problem i want to take broadband connection also.every time our area connections have the same problem. please this is very urgent

Kindly takes action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr H.Ganesh
from Muvattupuzha, Kerala
Report
Copy

Deactivate Hungama Games On Demand

Address:Ernakulam, Kerala

Please deactivate Hungama Games On Demand with immediate effect. This was unsolicited service thrust on me by the marketing personnel. Also please refund an amount of Rs 49 -00 billed to me for the billing period 01/03/2013. I have never used Hungama Games On Demand and do not need this service any more: Dr H.Ganesh, [protected]@yahoo.com, Landline Number[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr H.Ganesh
from Muvattupuzha, Kerala
Report
Copy

Deactivate Hungama music on demand

Address:Ernakulam, Kerala

Hungama Music On demand was thrust on me by your marketing personnel. Please deactivate Music On Demand with immediate effect. Landline number[protected]. Also ensure that the billed amount of Rs 149 -00 for Music On Demand (for the Bill Period 01/03/2013 to 31/03/2013 )is immediately refunded to me. I have never used this service and do not need it any more - Dr H.Ganesh, [protected]@yahoo.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kuttyn500
from Mumbai, Maharashtra
Report
Copy

Automatically deducting money for various non subscribed services

Address:Kannur, Kerala

I am a BSNL prepaid customer . My mobile Number is [protected]. The service provider is charging money for various unsubscribed services (Bollywood gossip, cricket etc) for the last one and half years. I am not subscribed cricket service but charging Rs 15/- for every fifteen days for the last one and half years. I contacted customer care for stopping these services. Thereafter I have received SMS stating that my complaint has been...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy

Recent comments about Bharat Sanchar Nigam [BSNL] services