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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 429

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J
jaideepmohite
from Ahmedabad, Gujarat
Jun 1, 2013
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Resolved

Address: Satara, Maharashtra

Our BSNL Landline telephone[protected]Tal- Karad, DIst- Satara, Maharashtra - 415110) is not working since last 15 days. We have registered our complaint at Karad BSNL office immediately. Several times we visited the office but no luck. They are just registering the complaint not taking any action. It is really frustrating for us as they are not taking care of our request.

How we can pay land line rental and internet rental for this month. Please take proper action against them.

Officer Name : Mr. Kallur (KARAD BSNL OFFICE)
Aug 14, 2020
Complaint marked as Resolved 
My residence landline no. 23646841 is out of order since yesterday i.e 24th Feb.
Kindly look into this issue & resolve it.

Thanks

BSNL — LAND LINE TELEPHONE IS NOT WORKING

My phone No. is[protected] it is not working since 01.06.08
Even coplaint has been done, but till today no action taken.
Please help & resolve problem.
DEAR SIR/ MADAM,
OUR PHONE NOT WORKING FROM LAST TWO MONTH. I HAD COMPLAINTS LOT OF TIMES AT REGADRS PLACE ie. Fetari, kalameswar road, Nagpur[protected]. They are not doing very well.
our telephone number is[protected].
Our phone not working properly.
plz do the needfulthings

BSNL — Landline phone dead since 15 days

1. My landline phone No[protected], at Jagdish Chander
S/O Sh. Maman Ram, VPO-Shahpur, Teh- Israna, Distt-
Panipat is Out of order, and dead from past 15 days.

2. Kindly repair the fault and resume the services as soon as
possible. I will be very greatful to your kind effort.

emerson — INTERNET IS NOT WORKING SINCE 15 DAYS

ITS BEEING 15 DAYS TODAY AND RELIANCE PEOPLE R NOT SOLVING MY INTERNET CONNECTION.WHENEVER I CALL TO THEM THEY SAID THAT IT WILL BE SOLVED WITHEN 16 HRS AND AGAIN SAID THAT IT WILL BE SOLVED 72 HRS BUT ITS BEEING 15 DAYS TODAY.
my landline is completely dead

BSNL Landline — phone is not working last 10 days

Dear sir,
last 10 days my phone is not working. i donot know what is the problem in it.
when anybody call me then reply is that " this subscriber you have dial is power off.
i have complainted two times earlier but i didnot get any response yet.
my phone number is[protected]
Sir
The telephone connection to my house was not working since[protected]. ( BSNL no.[protected]I have reported the phone complaint To Vizhinjam Exchange on the next day itself.They have not taken any action to find out the fault and repair the phone.Whenever I contact them, their reply is very much dissappinting and somteimes they are not even responding to my querry.

My only son and my son-in- law are working in Defence service and no other mediaum to contact them for me.I am a retired Govt employee and myself and my wife are staying in my house and contacting my son and daughter are very much essential in this aged life and we are in utter dissappointment.

Hence we plead for your help and to give necessary directions to the concerned exchange to rectify the fault immediately

EXPECTING AN IMMEDIATE ACTION IN THIS REGARD.


Yours faithfully

Gopi Asary.M

BSNL Landline Telephone — Frequent faults in Telephone No-0129-2286630

My telephone No.[protected] becomes dead frequently.
After restoration also there is continues disturbance due to which we are not able to listen clearly from other side,
Please get my phone checked thoroughly and remove the fault permanently,

Thanks,

(SANJAY ARORA)
2335/16, Faridabad.
Dear Sir,

My telephone landline number[protected] is not working since 08/12/2008. We booked complaint kuttalam exchange several time. But there is no response still now.
Kindly clear the fault otherwise i will cancel my connection.

Thanking you in anticipation.

Regards,
MOHAMED HARIS for Mrs.NOORUL AIYN
Vanathirajapuram

landline tel — Landline tel. not working

dear sir

we are many times booking landline tel are not proper working but your line man comes and line man
talk to ok and after three or four as it as line fault i said change to service line but he is not change my landline no 2485113. please change very old service line and i hope vary good service your bsnl side.

thanks
My phone no.[protected]o is not working in spite of my complaints no action is taken. It is regular practice. Present complaint no.888 dt. 16.6.09

BSNL Landline — not working since 10 days

My telephone landline is 23517580. Wires have been hanging outside for the past 10 days. Made complaints twice but regret to inform you that NO body has attended to this complaint. When the telephone is not useful for the required services, I still feel that there is no necessity in utilising your service. Hence you are immediately requested either to set right the telephone or else you can as well CANCEL/remove the telephone without any further loss of time.

landline telephone bsnl — Landline Telephone is not working

Dear Sir,
Kindly Attn : AGM
My telephone nos[protected] in Harmukh Puri, Modinagar, (UP), This phone is not working last 45 days but not attend this.My Complaint No. is 986 I have complains many times but no response. Kindly attend & rectify this problem.

Thanking you
Sachin Sharma
439, Harmukh Puri,
Modinagar
Dated 09.07.2009
Dear Sir,

My telephone no. is[protected] my telephone is not working since last 10 days i have made a complaint at GuruDwara road exchange many times but all in vain.
you are requested to kindly do the needful.

Regards
My telephone landline is[protected] Sir I am lost my current telephone bill so plz send me a duplicate copy of our bill at my email id & home so i am deposit my bill at time

BSNL Telephones — landline phone not working

sir,
our landline no.[protected] with customer id[protected] has not been working since the last 3 months .Inspite of several complaints made, repair work is not satisfactory cause according to the officers who come to check there is some problem with the line,
if that is the case then why are we paying the bill unnecassarily, without any usage, and made to suffer.
i would want strict action against the negligence, and like the previous bills to be reimbursed.The authorities have to repair the line as soon as possible.

BSNL Landline Telephone — landline telephone is not working.

i k mailarappa regret to inform that the landline telephone no 25341513 is not been working since noon of 23rd aug .
Thus i request you to do the needful at your earliest .

thank you

yours' faithfully
k mailarappa

BSNL — BSNL LANDLINE TELEPHONE NOT WORKING.

Dear Sir, Ref :[protected] The above telephone no. is in the name of Satishchandra Shah . Thsi landline telephone no. i not working proplerly. In this regardsm I want to say that in a month this phone is dad for 09-10 times. I am facing this problems since last 2 - 3 months. Your local officer are not given satisfactory answer & they can not take any step against this complain. Please do the needful in this regards, Hope to here favourable reply from your side, Yours faithfully,
Dear Sir,

My telephone no. is[protected]my telephone is not working since last 8 days i have made a complaint at Bhatpara exchange(Naihati) many times but all in vain.
you are requested to kindly do the needful.

Yours faithfully,
Ava Saha
Dated:02/09/09
dear sir since 4-6 weeks now our landline [protected] mundiapally -thiruvalla-pta dist.is not working.we informed to the local office,but nobody came to repair it .
kindly repair this line as soon as possible .....over 6 months this line have ongoing problems.
thanking you
susan, uk.

BSNL — PHONE DEAD LAST 15 DAYS

MY TELEPHONE NO.240025 AT RAHON , DISTT NAWANSHAHR IS DEAD SINCE LAST 15 DAYS,
I COMPLAINT THREE OR MORE TIME BUT STILL THERE THERE IS NO ACTION.

BSNL Landline — landline phone dead since 15 days

my landline phone no. [protected] is dead since 15 days......

BSNL Landline — Phone not working for last 5 days

Our Home land line phone has not been working for last five days. We have registered complaint telephonically and on-line. The complaint number is: HAR/CO/2009/4080. But nobody has addressed the complaint yet. When I sent mail to the nodal officer it bounced back and could not be delivered. I don't know what to do and whom to approach.
Dear sir,

my phone no is[protected] is dead from 22August 2009 and i have already complain register in customer care but not response from bsnl office. so i request to u get my foresaid telephone number active at earliest...

BSNL Landline — Telephone not working

Telephone is note working since last one month. Same times dail tone is there but still no incoming or outgoing is there pls attend.
SIR,

Our Home land line phone has not been working for last five days. we have no chance to give complaint to customer care .I don't know what to do and whom to approach.so please reply to my complaint as soon as possible.

Thanking you,

BSNL Landline Telephone — Tel. 020-26685627 is dead last 3 days

Tel. Landline[protected] is DEAD for last 3 days, please treat this URGENTLY

Land line — Not working for the last 15 days

Ou land line is not working ( Out of order ) for the last 15 days.
We make a compaint, but no action until today.
No.[protected]
landline no;[protected] is not working last ten days please attend immediyatly

BSNL Landline — Telephone not working.

Dear Sir,

My Telephone[protected], is not working for last 3 days. The instrument is dead, whereas I am able to use broadbank connection of this phone.

Please register a complanint for telephone not working, and make it working at the earliest.

Regards,
R. Rajithkumar
Dear Sir,

My Telephone[protected], is not working for last 2 weeks. The instrument is dead, even I am not able to use broadbank connection of this phone.

Please register a complanint for telephone not working, and make it working at the earliest.

BSNL — Telephone Not working since 15 days

Dear Sir,
My Land LIne is[protected]. Telephone is always out of order and me or my son is not able to use them when ever we are home. Please arrange for rectifying this fault. I am not able to use even the broad band service to this line. Please instruct to do the needful.
My Telephone[protected] is not working for last one week
continuos disturbance in the line

BSNL — Telephone Not Working

Reference: COMMUNICATION ID: [protected]
FROM[protected] MY TELEPHOME IS NOT WORKING.
BSNL IS CLOSING THE COMPLAINTS WITHOUT SOLVING THE PROBLEM.
I GAVE WRITTEN COMPLAINT AT EXCHANGE, BUT THEY DID NOT
ACCEPTED. NEXT DAY IT STARTED WORKING FOR A DAY .
PRASAD CALLED FROM EXCAHNGE AND SHOUTED AT US SAYING YOU NEVER COMPLAINED USING 198. BUT ABOVE SAID COMPLAINT RAISED USING 198.
As and When the complaint is closed I am raising new complaint and BSNL
is closing without attending the problem.
And also they told us it will take som time, cancel the phone if dont like.
I complained with AREA MANAGER, but no use.
FROM LAST THREE MONTHS MY PHONE IS NOT WORKING.
I AM VERY MUCH FRUSTRATED WITH BSNL SERVICE.
PLEASE DO THE NEEDFUL AS EARLY AS POSSIBLE.

WITH REGARDS,
RVVSB PRASAD
Tel. Landline[protected]Kuppam, Chittoor Dist Ap) is DEAD for last 3 days, please treat this URGENTLY
Dear sir,

my phone no is[protected] is dead from 15 feb 2010 and i have already complain register in customer care but not response from bsnl office. so i request to u get my foresaid telephone number active at earliest...

BSNL Landline phone — landline not working for 10 days

My Telephone no[protected] is not working for 10 days.kindly attend to my call

DR.VENKATESH
mobile[protected]
Dear sir,


our bsnl landline no 2502571 naveen nagar Kakadeo Kanpur not working last 5 days.

Please take the any action on urgent basis.


Thanks with Regard

Lalit Agarwal
mo.[protected]
[protected]
sir, myTelephone is note working since last one month. Same times dail tone is there but still no outgoing is there pls attend.exchange officer in maneed are irresponsible. I am not satisfy, my land no ;[protected]
sir

mu number is[protected] my telephone is dead since 15 july but no action is taken by the officer till now in the exchange rajender path, patna (bihar)
i have lodge may complain please help us

thanks
vivek kumar

BSNL Landline Telephone — Dead since 3 days

Our landline number is +[protected], D.S.Sathe, Taware Colony, Pune. Our landline is dead since three days. Our complaint number is 007923.

bsnl /landline phone — telephone not working

respected sir,
my name is sanjeev kumar singla. i have a bsnl landline phone no. [protected]. the phone is not working sinbce 15/08/2010. i have lodged a complaint at local bsnl office at lehragaga on 16/08/2010. but the concerned authorities had not taken any action. i have reminded them thrice about this till date but always same answer comes that they seeing this but nothing has been done yet. due to this i am suffering higly mental harrassment and buisness loss. so kindly take action as fast as possible and take hard actions against concerned authorties so that in future no other customers have to face this problem.
sanjeev kumar
[protected]
phone no.26853661 is dead sine one month. nothing has been done so far.
Kindly do the needful.

BSNL — landline phone dead for last 15days

My aunti phone no[protected] in the name of smt Godambri devi is dead for last fiftteen days.I lodged a complaint on 198 an ID No was given but the same removed from your complaint log register without taking corrective action. I again lodged a complaint on 198 .Id no is [protected].Kindly start working dead phone no[protected] with immediate effect and oblige.

Ravi Dutt Binjola

Land line — telephone not working

my telephone 2513480 at my residence 325 fector 15A has not been working for the last three months can some one pl rectify it

BSNL Landline — About bsnl telephone

dear sir i would to like to have your attension fo the following . my telephone numbure[protected] is not responding for almost half an year .the bill is paid every month. complaint has been given frequently .but there is no respond from the authority .so i required to take necessary action.my mobil no is [protected].
Dear Sir,

My land line with no.[protected] is faulty. Kindly attend at your earliest.

Thank you,


N.A.Williams.

BSNL Landline — out of service since the last 15 days

Despite the lodgement of my complaint several times, my land-line has remained non-functional since 4th February, 2011


Prakash Chandra Kar[protected]
Mobile [protected]
prakash.[protected]@sbi.co.in
MY landline phone out of service for last 15 days
my no is[protected]

telephone — Not Working

I have applied for a new connection.

BSNL Landline Telephone — phone not working

Sir,

my landline telephone no[protected] is out of order for last 9 days. Despite repeated requests compliants no action has been taken so far. pl do the needful to rectify the phone immediately.

thanking you in anticipation.

yous sincerely,

KR Choudhary
I Kanubhai N Jethwani regret to know you that my landline numbers 23290544 & 23290522 are not working since last 20 days. They are hardly working 10 days in month and the rest days the phone is dead.

BSNL Landline — not working since 15 days

sir my land line no [protected] not working sinc 15days 2 times give complain but noy solve this problem till date and time

emerson — UPS OUTPUT IS NOT COMING

The UPS is not working properly from purchasing date so many time we have given an complaint regarding the problem of out put is not coming from ups



THE UPS SI.NO [protected]MT02Lb

BSNL — Landline not working since last 15 days

I am having landline connection of BSNL since last 10 years.But my phone stopped working due to heavy rains which occurred.I have complained many times and also visited the BSNL Office 4-5 times but the response from them is highly intolerable.I'am sorry to say if these will be the condition continued soon they have to shut down there company.............................


BSNL LANDLINE :[protected]
My contact number:[protected]
My landline[protected] is dead from 11.09.2011 onwards complaint regn.No.[protected]. please attend to it immediately. from rangaswamy krishnan iyengar.

BSNL Landline Telephone — not working since long time

My land line telephone no [protected] is not working for the past one year My attempts to register a complaint also failed several time Earlier I had to cancel my Broad band connection also on account of poor or no response from the concerned In this regard my bill payments may also be verified to confirmthe non usage

BSNL — Landline telephone completely dead since 15 days

My land line telephone No. is 23482260. I have located in Kebbehalla, Sunkadakatte, Bangalore. and moreover I got Broadband connection also.

Since last 15 days, I repeatedly complaining about the fault of my landline telephone. Nobody responded positively, after the 4th attempt in Anjananagar Telephone Exchange, they have registered my complaint on 08/11/2011 by providing the Registration Number as 389.

This is a very poor response which I am experiencing many times with BSNL. Please note that, if the service is not upto the mark BSNL may have close its existence in the near future or it should be completely privatised.

Please don't ignore the customers complaints as we are in need of very urgent circumstances. This will be a big loss to me as I have missed lot of my career opportunities which I have to attend in time.

I am also requesting the concerned officials to provide rebate on the billing for not providing services for the long time.

Thanking you,

SIDDALINGA SWAMY M.P.
Mob: 77600 91292

BSNL Telephone landline — not working

I have a landline connection no. 2417989 at Sector 110, Noida (Aarogya Clinic) and this number is not working properly for last one month. Hence, it is requested to please sought out this problem.


(Rashmi Vyas)

BSNL — your landline is not working

Dear sir/madam,

from past 1 week our BSNL land line phone is not working. It is creating problem for us, so kindly check it once and make our phone working properly.




Thankfuly,
Anjusha

BSNL Landline Telephone — Phone dead

The BSNL land line phone is often going 'dead' due to road widening work for metro rail project.

BSNL Landline — not working telephone

dear sir my land line no[protected] is totaly dead not working last two months

our telecom office not solving my complint also giving me regular bill of my dead telephone

Land line — not working regular

sir tel no[protected]is not working. the number ,we had registered many complaint to pallickal exchange. the no 'service not 4 month during a year .
now we are
thinking serenader this if bsnl not take any permanent action pls help me

BSNL Landline Telephone — My phone is dead for last 10 days

Sir,
My BSNL landline telephone is [protected]. The telephone is dead with no dial tone for last 10 days. All the bills are paid. Kindly look into this matter.
Thanks & regards.
Sincerely
Narendra Kr. Jain
[protected] has been out-of-order since 27.08.2013. In spite of repeated complaints to 198 (on 28.08.2013 docket no. [protected], on 04.09.2013 docket no. [protected] & on 09.09.2013 docket no. [protected]), the service is not restored. Cannot use the Broadband service as well. Please take action immediately...
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    M
    menon31
    from Jaipur, Rajasthan
    Jun 1, 2013
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    Address: Jaipur, Rajasthan
    Website: Bsnl.hungama.com

    Dear Sir,
    I Vijaya Madhavan, a user of bsnl who has seen more problems than its benefits. my customer id is [protected] and have a broadband plan on land-line no[protected]. I Was contacted by bsnl-hungama for hungama.com service named movie on demand. They gave me am id and password on my mail . Which i never visited and i am being charged by hungama for service which i have not been using, Even in-spite of complain to bsnl its of no use. I have not even opened my hungama mail on Gmail for user id and password. So i have found out a better way to go to consumer court and seek out my grievance. its lot more easier than bsnl and they hardly charge nothing and even provide better remedies.
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      BKSHYAM
      May 30, 2013
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      Address: Hyderabad, Andhra Pradesh

      sir,
      my land phone no [protected] with broad band service. I have given a letter for deactivate broad band service a nd to keep phone under custody
      on 8th April 2013 even though i received bill for Rs.250/-. I you to keep my phone under custody and deactivate broad band service for 6 months i.e upto 10th October 2013.


      Yours faithfully

      Balgarkashishyamsunder

      305 CIB D class, behind Kachiguda Station,Nehrunagar,Hyderabad



      Thanking you

      Yours
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        S
        S. R. Venugopalan
        from Bengaluru, Karnataka
        May 29, 2013
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        Address: Bangalore, Karnataka

        My Landline is not working for the past one month. My number is[protected]. When i call it is getting conned to someone else. After repeated complaints over phone(IVRS), calling the concerned AE, Lineman and bsnl selfcare portal still the problem is not resolved.

        Land line — Landline Not Working

        Our landline number[protected] isn't working for the past few days. i recommend immediate actions to our complaint

        BSNL Landline — land line is not working

        Hello sir,
        I m bsnl land line costomer with no[protected]
        I m chetan bhatt i already submitted my hard copy of my complain but still last 2 month no buddy is there to come to solve it. So , please be on mind with my complain and take respective action on it.

        Please act on our complain as early as possible.
        Thank you

        Chetanbhatt
        Hello sir,
        I m bsnl land line costomer with no[protected]
        I'm Ravi kiran, I have submitted a hard copy of my complaint, and its been 2 yrs and no action has been taken to solve it. So please take respective action and solve the problem as soon as possible.

        Thank you
        Ravi kiran
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          G
          ganesh_blr
          May 29, 2013
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          Address: Karnataka

          I had requested for transfer of my phone connection (to RT Nagar exchange, Bangalore) and was given work order reference number [protected].
          It has been three weeks since I submitted the request.
          I have gone to the relevant exchange 4 times in the last three weeks, every time to given the reply that someone will come tomorrow.
          I got different contact numbers for following up my request, but most of them do not pick up the calls.

          BSNL — Shifting of phone

          I had given an application to shift my phone[protected] to new premises, but more than two months passed no acton been taken sofar.
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            T
            taxattack
            from Rawatbhata, Rajasthan
            May 29, 2013
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            Address: Kota, Rajasthan

            A sms is coming on my mobile from BP - ITIMES " [protected] Dear subscriber, your subscription would be renewd Rs. 5/ 7 days in 2 days to unsub, click http://wap.indiatimes.com/folloprx/follobsnldea.aspx.

            and after 2 days they deducted Rs. 5 /- from my prepaid balance


            some other messages also deducting amt. in similar illegal manner
            I have not subscribed any service in my life

            and when we goes to unsub the the service they do not receives the call and if receives then again they cuts charges again

            what could a customer can do. we do not know
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              A
              ammireddy
              from Madanapalle, Andhra Pradesh
              May 29, 2013
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              Address: Chittoor, Andhra Pradesh

              I have done my bsnl recharged through online and amount got debited from my bank account and not yet received my balance...the same issue happened two months back and either bsnl customer service or bank authorities didnt respond..this is the second time
              please do the needful
              Dear Sir,

              On 01.03.2013 i made online BSNL Broadband Bill Payment of Rs.557 through my SBI Maestro debit card.My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries".So what should i do now?

              Thanks & Regards
              Chet Ram
              [protected]
              chetram.[protected]@gmail.com
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                jaikishore1972
                from Sambalpur, Odisha
                May 28, 2013
                Resolved
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                Resolved

                Address: East Singhbhum, Jharkhand

                On 29 april 13 at 00.59 AM a message came from 56505 :-(thanks for continuing cricket pack.you are charged Rs.15/month.)
                and rs.15 deducted.I tried to contact customer care several times but failed.
                Again today on 29 may 13 at 01;19 AM same message came from 56505 and rs. 15 deducted.It should be stopped and money should be refunded.

                - JAI KISHORE
                mob # [protected]
                JAMSHEDPUR
                Aug 13, 2020
                Complaint marked as Resolved 
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                  H
                  Harikrishnan Menon
                  from Mumbai, Maharashtra
                  May 28, 2013
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                  Address: Thane, Maharashtra

                  I am Padmanabhan from Vasai,Mumbai. From march 1st, i had have been very highly charged for telephone & internet usage. I haven't use the phone or the internet to such an extend. After checking the bills through internet, i found that they added the previous months bill and the sum has been added to the bill of this month. I had payed the bills but still they added it to the other month's bill. Now, the sum of it has crossed rs5000.
                  I payed the bills of March and April. When inquired, they asked us to pay the bill, whereas i never used it to such an extend.
                  I kindly seek your help for this injustice.
                  Your sincere,
                  Padmanabhan
                  i have inquired and still they force me to pay
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                    S
                    saira87
                    from Kamakhyanagar, Odisha
                    May 28, 2013
                    Resolved
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                    Resolved

                    Address: Odisha

                    Myself Parameswar Senapati. I brought a BSNL prepaid SIM some days ago but now it does not accept any easy recharge or Top Ups. So please activate my SIM because this is single mobile SIM for using, In case if the system is demand my documents which is submitted by me when i buy this SIM, than i am ready to submit for this.

                    thank you with warm regards.


                    Parameswar Senapati
                    Mob-[protected]
                    +1 photos
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      N
                      Nkraj
                      from Delhi, Delhi
                      May 28, 2013
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                      Address: Farrukhabad, Uttar Pradesh

                      Hello Sir/Mam,

                      I inform you about +91-[protected] number by that number a person call me continually. I saying that person I don't have interest to talk you but he saying i will call you and i will talk you and he use some dust able word.

                      I requesting you please tack a action against him.

                      Best Regards
                      Narendra Kumar
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                        A
                        abdul48
                        from Mumbai, Maharashtra
                        May 27, 2013
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        To whom so ever concerned,

                        This complaint is regarding phone number 23620584

                        I had given for shifting of my DSL broadband connection in January 2013, till date its not shifted. I visited the main branch in RT nagar it was of no help, then I myself contacted sahakarnagar branch telecom division they said we will give connection in some days and now its 4 months and no sign of any progress.

                        they say they don't have feasibility in near my house. But at a distance of 125-150 meters away there is Bsnl connection, and they are not approving for cable for a distance of 150 meters. I contacted the AE of this area, but none helps. they keep just pushing the work and blames that they don't have funds and labor.

                        we pay the bills and i don't think that bsnl is poor and out of resource and funds to give new connection. I[censored] don't have resources why have the central government approved bsnl's connection may be they should go out of business and give business to private telecom providers.

                        I just hope this complaint will be addressed seriously on priority.

                        Regards,
                        Abdul
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        BSNL Broadband — They are providing any New Connection.

                        I had booked for the Dataone Broadband on 27-March-2008, at BSNL Kalyan Circle its going to be 2009, i dont have any information, or details whats happening. All they inform is they are under the process of expansion, for last one year. i think there is some cartel or arrangement going on between the BSNL and Private players of not providing the service in Kalyan Circle. Or else what is reason of such extraordinary delay.
                        MY WORK ORDER NO;92599212.. HOW MANY DAYS THE BROADBAND CONNECTION

                        BSNL Broadband — delay in providing broadband services

                        Hi, I applied for a BSNL broadband on 22/03/2012 and made a payment of Rs 1800 and was assured that a fixed line and a router will be provided - phone and internet will be operational within 4 days. But till date they have just fixed a phone set that too is not opertional yet.For internet I was asked to provide an extra amount of Rs 750 for which I made the payment on 05/04/2012. Inspite of repeated reminders both phone and internet services have not been started yet.
                        This is very true in my case too. I have been staying at Tripunithura, Ernakulam and when shifted to Kakkanad, Ernakulam, i have applied for shifting of bsnl broadband connection. now, i used to call them frequently, from the engineer level to the line-man. the engineer doesn't even attend the call. the line-man's reply stunned me that he would come to attend my case whenever he comes over there to deal with other complaints, if at all happens!!! then why we pay bills monthly or bimonthly? whether bsnl provides services to people or people provide services to bsnl???!!!

                        As you said, bsnl plays an ugly play behind business. the bsnl mobile towers shed a poor signal in almost all areas may be to push some private sectors, betraying the customers of bsnl. why should we stick on bsnl? govt. has to take action against this breach of business!!!
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                          S
                          shajushoukath
                          from Edakkulam, Kerala
                          May 27, 2013
                          Resolved
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                          Resolved

                          Address: Kollam, Kerala

                          Telephone dead
                          My telephone details is[protected]
                          From last 1months, telephone is dead.
                          I have complained through fault reporting.
                          There was no response.
                          we given complained him for the dead telephone. but no staff of bsnl has yet come to rectify the problem.
                          This is a pathetic condition of bsnl services in this competitive time.
                          If still my complaint is not sorted out,
                          I am planning to dis-connect my telephone.my father continuously complaining but still there is no action against this case,

                          please do the needful



                          shaju
                          [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          telephone complaint — complaint

                          MY TELEPHONE NO IS [protected] IS NOT WORKING . PLEASE MY NO IS ACTIVATED . OUR COMPLAINT ARE ALSO NOT ATTNTED PROPERLY. PALESE TAKE MY COMPLAINT . PLS

                          RAGARDS
                          RAJPAL SINGH BAGGA
                          [protected].
                          DEAR SIR

                          MY TELEPHONE NO[protected] IS DEAD SINCE MARCH 2008, I HAVE LODGED SEVERAL COMPALINT WITH BSNL NO 198- AND TALKED TO MR ANIL GUPTA DGM, BUT IT GOT REPAIRED FOR ONLY 7-8 DAYS THEN AGIAIN IT BECOME DEAD. ALTHOUGH THEY ARE CHARGING FULL RENT WITH ANY REBATE. THUS KINDLY ARRANGE TO GET REPAIERED AND ARRANGE TO ALLOW REBATE IN RENT AS PER RULE.
                          KINDLY DO THE NEEDFUL OTHEWISE I THINK BSNL WILL FORCE ME TO WITHDRA THE CONNECTION.

                          REGARDS

                          SUPRIYO BANERJEE
                          [protected]
                          Sir/Madam,
                          My landline [protected] is dead since last one week, I have lodged the complaint on 1500 but not yet attended.
                          Since last four months there is frequent failure of landline, Couple of months before my landline was dead for one month. I had loadged the complain on 1500 three times because my complain was getting closed without attending the fault. Later I approached the Divisional Manager, my problem was solved within 24 hours.This mean there is solution available but the down the line team are not active.

                          Should I need to contact The DGM this time too. I feel no because they are not meant for regular customer complain. The down the line people should be made more efficient. BSNL has good potential but service provider people are not healthy hence we get much panic.
                          Pl do the needful, I am unable to access the BSNL Broadband which is on same line. I have more time & money & prefer to go the cybercafe
                          With regards,
                          Deepak Mudliar
                          My landline [protected] giving disterbance since 1 week i have loged the coplaint no-78 but no body has turned up, and i have taken the new connection of broadband connection since 10 days back that is also not working from same day complaint no-17390 I have lodged the complaint on 1500 but not yet attended. I approached many times to Divisional Manager also on phone no-[protected] but the situation is same,
                          Best regards.
                          GIRISH SHARMA
                          Dear Sir,

                          I am Jayesh residing at Atladara, Baroda. I had given an application for new BSNL landline connection on 30.03.05, but I have not got the connection till today.
                          I have mede complaints so many times at your Race-cource circle office, but no positive reply was given by them. My application detail are as follows:


                          * Date of application : 30.03.05
                          * Type of connection : NON-OYT general
                          * Address : 32, Marutinandan society, Atladara, Baroda.

                          Please note that I also gave complaints at 'cm online mail' ([protected]@gujaratindia.com) n 13.11.08 and
                          19.12.08. They wrote me in reply of my first mail as follows :

                          "Dear Sir/Madam

                          We are in receipt of your mail, addressed to Hon'ble Chief Minister Shri Narendra Modi, and we would like to acknowledge the same. We have also taken note of your Grievance and the same has been forwarded to concerned Authorities for appropriate action.

                          PA to Hon. CM"

                          But then after I didn't got any reply, nor I got my BSNL connection. Should I expect any favourabl reply from you as sson as possible ?

                          Thanks and regards,
                          Jayesh.
                          Baroda.
                          To,
                          BSNL,
                          Varanasi,
                          Ref: My Land Line no's[protected] Out going is blocked.
                          [protected][protected][protected][protected]
                          Dear sir,
                          I am very sorry to inform you that i took a new conncetin of bsnl land line in november 2008
                          and i didnt recived any bills at last I got a duplicate bill from office and paid on 25.02.2009
                          by cash.

                          On several reminders till today my land line no.s outgoing is blocked.

                          I request you to kindly resume my land line services.

                          telephone complaint — Phone one way

                          My phone no 2765716 .Till now I have not received any bill, Why can I make payment. Pls arrange to issue a fress bill & sent to my address or duplicate provide on my mail id. Also issue the note of your depptt. to correct my phone line .


                          thanks

                          Shashi Kanta
                          [protected]
                          TO,
                          BSNL
                          MAKARPURA TELEPHONE EXCHANGE,
                          BARODA 390 010.

                          SIR,

                          SUB: LAND LINE NUMBER[protected]

                          I HAD LODGED MY TELEPHONE COMPLAINT ON 01-06-09 FOR NON-FUNCTIONING THE LANDLINE NUMBER[protected]. BUT SO FAR NO BODY ATTENDED THE CALL. THEY NEVER LISTEN TO THE CUSTOMERS. WHEN WE TELPHONE TO EXCHANGE AND TELL TO GIVE MR. SINGH THEN SOME BODY MR. SURESHBHAI SITTING IN FORNT OF MR. SINGH AND THOUGH HE SAID MR. SINGH GONE TO DOWN STAIR.

                          HOW IT CAN BE POSSIBLE AND HOW GOVERNMENT SECTOR WILL PROGRESS MORE N MORE.

                          NOW I HAVE SUGGESTED TO COMPALINT THE SAME ON CM ON LINE.

                          WITH REGARDS,

                          SUBHASH PATEL
                          MOBILE[protected]
                          sir
                          My telephone no is 2662093, my connection was disconneted for more than a month may and june2009
                          then i enquired about the reason they told me about bill pending.I have already made a yearly payment on 13/4/09that only phone not bsnl bradband then i agree and ask the charges they told me that739 . when i gone for the counter they are asking me for 300 rs extra rent for the disconnented perod.It is really painful for me to continue bsnl line
                          Ushanair
                          [protected]
                          Manjalpur
                          my tel no. [protected] it has been out of order for last 2months i have given numbers of written complaint to bsnl but company not give any response. my monthly bill came up to 1000to1500 in out of order phone i have also complaint from bsnl phone on 198 but that din't give me any reply, i have also apply for brood band in november 2008 but they dint. i have give written coplaints also, i have all the copy of complaints
                          From,
                          M.VENKATESHA MALLYA,
                          S/o. Late M.Upendra Mallya,
                          Katte Bazar, Bangramanjeshwar,
                          Manjeshwar.
                          To,
                          The General Manager,
                          BSNL, Kannur.


                          My telephone land line No.272383 under Manjeshwar exchange has become dead since 22.6.2009. The same has been complained through computerised complaint facility on the same day. Two staffs came after two days later and told that it will be corrected within 3 days.But no one came and telephone was dead. And again after 2 days I met the J.T.O. Manjeshwar who promised me of repairing my telephone.There after I comlained again on 30.6.2009 through computerized complaint facility. But no use. Again on 4.6.2009 I contacted the SDOT Manjeshwar in this regard who promised me of repairing the connection on the very next day which was a sunday. That also did not happen. The telephone is still dead.It is most unfortunate that being a OYT subscriber for over 20 years and having always paid the bills before the due dates I ahd to suffer.
                          My mother is 75 years old who was seriously ill and recovered recently after treatment and still under treatment and we need the telephone for emergency purposes.
                          I was also thinking of availing a internet connection. But if this is the case how can one think of availing it from BSNL. It is also heard that several telephones in manjeshwar are facing the similar problems. Under the circumstances I request you to immediately do the needful to get my telephone repaired. Otherewise we suffer hardship and irreparable losses.
                          Date:12.7.2009


                          c.c. to:-
                          1. General Manager, BSNL, Kerala Circle.
                          2.The Honorable Ministry of Communication and Information Technology
                          Dear Sir,

                          I have mobile no [protected]. since 07/08/2009 my outgoing is stopped though my balance is 618.51 and validity is upto 01/02/2010. I have logged the complaint on 08/08/2009 since then I am regularly calling the call center but my problem remains as it is.
                          Kindly do the needful.
                          telephone no [protected] complaint on 4 months
                          telephone no.[protected] not work
                          dear sir my home telpohen numear 272844 bill come but only land line not lnternent palez sir discount ok sir only landline ok sir lam only telpohen ues not lntrnent


                          rabiya
                          hosbittu manjeswar
                          near polise cottrs manjeswar
                          [protected]
                          Dear sir
                          My land line phone number is[protected], Iam staying in Subhash Nagar Trivandrum city. My Telephone Set is not working last few days i will raise this complaint lot of time but not action take place till now.so pl kindly do the nee ful
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                            R
                            rashidnaha
                            May 27, 2013
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                            Address: Malappuram, Kerala

                            Dear Sir,

                            My land phone number is: [protected], since last three months are not working the telephone. Many times we complaint in bsnl office through phone and web portal. Not resolve the problem.

                            My email ID: [protected]@gmail.com

                            BSNL Landline — Phone not working - 3 months

                            My landline telephone has not been working for 3 months, to date. Several calls have been made to the complaint line of BSNL. The registered docket number is 1386.
                            sir my land line no .[protected] is not working from last more than three months

                            BSNL — not working since last 3 months

                            Dear Sir,

                            My Telephone[protected], is not working properly for the last 3 months. I am not able to use broadband connection of this phone. I have given the complaint to the concerned department officers for so many times and i have not received proper response from them.

                            Please register a complaint for telephone not working, and make it working at the earliest.

                            land line phone — NOT WORKING SINCE LAST THREE MONTHS

                            WE ARE OPERATING BSNL LAND LINE SINCE LAST FOUR YEARS BUT FROM LAST THREE OR FOUR MONTHS OUR PHONE IS NOT WORKING CONDITION SO MANY TIMES WE COMPLAINED BUT NO REPLY FROM THE COMPANY, SO PLS DO THE NEEDFULL FOR THE SAME.

                            Our BSNL NO[protected].

                            BSNL Landline — Phone Not working since 3 months

                            I have been complaining to the bsnl people regarding my phone not working i.e. dead since 3 months but on deaf years. they dont forget to send the bill but they dont have time to get the phone working. its ridiculous that i have been complaining since long but no response. i even visited the office but no response. the only answer they have is "ho jayega" but in how many days or months or years no idea. my landline phone is in shahwadi area near narol. Landline no: 25715751
                            respected sir,
                            my landline n broadband both are not workin. thr is some problem in line past ten days after rain came during diwali. i request u to look after the problem. my landline no is[protected] chennai.!!!

                            BSNL — Landline phone is not working from last 3 months

                            Our land line no[protected] at Panshet is not working from last 3 months. We have registered complaint by phone. But still not single action has been taken.
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                              C
                              Chandra Bhushan Giri
                              from Gurgaon, Haryana
                              May 26, 2013
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                              Address: West Champaran, Bihar

                              To,
                              Bsnl prepaid provider
                              Sir,
                              My bsnl prepaid mobile number has lost near M.J hart hospital on 21/05/2013 at midnight.i tried to custmor care but did'nt contact.so i kindly sequest to you please stop the services to this number number.
                              your faithfully
                              Chandra Bhushan Giri
                              Kumhiya khurd, Ramnagar
                              +1 photos

                              prepaid simcard — stop service

                              sir i have taken new prepaid simcard which is friendspack.i have submmit id &address proof three times but after two month my sim card is disactivate .please start service as soon as possible.
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                                R
                                rht.ind
                                from Pune, Maharashtra
                                May 26, 2013
                                Resolved
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                                Resolved

                                Address: Nagpur, Maharashtra

                                sir
                                i applied for a bsnl landline connection about 2 months before but i am not provided any connection yet despite the fact that office order for my connection has been issued on 10th april 2013.
                                i dont understand why this one week process is taking that much time .. whether there is some genuine reason behind it or its the loss of bsnl employee's integrity
                                help me .. if you can
                                thanks ..!!
                                regards
                                ROHIT SHARMA
                                B-7 KHANEEJVIHAR
                                SEMINARY HILLS
                                NAGPUR- 440006
                                mobile - [protected]
                                mail - rht.[protected]@gmail.com
                                BSNL ORDER ISSUED ON - 10TH APRIL 2013
                                LAND LINE N0.PROVIDED (IN PAPER ONLY) - [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  Nareshkumartushir
                                  from Kolkata, West Bengal
                                  May 26, 2013
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                                  Address: Meghalaya, Meghalaya

                                  I tried to make on line payment of my Land line/ broad band bill through my debit card on 26 May 13 at 1100h. All the steps were successful but at the end payment deducted from my account but BSNL says unsuccessful transaction. Please do the needful by either make payment of my bill or refund the amount into my account.

                                  Tele No. :[protected]
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                                    avinashzambare
                                    May 24, 2013
                                    Resolved
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                                    Resolved

                                    Address: Jalgaon, Maharashtra

                                    Without my consent Hungama movies on demand, hungama music on demand and hungama games on demand etc. are added to my BSNL broadband services. For the same one times charges of Rs.347.00 was charged in addition to the regular broadband bill.Who gave the BSNL the permission to cheat the customer like this? I want the extra money to be refunded for the fault of BSNL.
                                    My land line No.is [protected]
                                    NG Zambare
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      Preetibaid
                                      from Kolkata, West Bengal
                                      May 24, 2013
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                                      Address: North 24 Parganas, West Bengal

                                      This is to inform that BSNL's Call Center is not functioning past 70 days in the entire eastern region and we the consumers of BSNL are having a lot of problems. Firstly, the Value Added Services of BSNL is added and Balances are deducted daily and their is no customer care to remove this.
                                      Secondly, we are not getting any information on our recharges, new connections and offers. Please Help and guide how to solve because till now Rs.300 has been deducted from my balance because of VAS and customer care not working.
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                                        S
                                        shajanvt
                                        May 23, 2013
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                                        Address: Kerala

                                        I am Shajan Varghese,Kochalummoottil(House),Vechuchira P.O ,Pathanamthitta (Dist) Kerala,Pin-686511
                                        BSNL Land No.[protected].
                                        I took Broad band connection from BSNL,Three days before during thunder my modem was destroyed, then I brought new one and called to the Bsnl exchange in vechuchira(PTA) more the five times,then they answered call after 10 mints,every time they are answered like this , we called at 4pm then they will answer office time finished so call tomorrow.We have too much work through the internet.If they will delay like this we should face big problem.So please take necessary action.
                                        Sincerely.
                                        Shajan Varghese.
                                        email I D [protected]@gmail.com
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