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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15969
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6089
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 43

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J
jyan arya
Feb 6, 2022
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Being an existing customer of BSNL, recurring charges were levied extra. no discount was given for opting Bharat fiber as claimed 90% discount on first month charges of ftth installation by BSNL.
COMPLAINT NO. [protected], date 19.01.2022.
complaint assigned to AOTR.
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    S
    Shahidthoker979701
    from Srinagar, Jammu and Kashmir
    Feb 5, 2022
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    Address: Tral

    Sir I have paid bill of my Landline number [protected] through UPI But unfortunately the bill were not updated and After that I have again Paid Bill though UPi and Till now my Services have not been resumed.I humbly request you to kindly refund my balance as i have paid bill twice through upi.
    And What is the fault that my services have not been resumed...
    +2 photos
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      V
      Vimal1166
      from Kuppam, Andhra Pradesh
      Feb 4, 2022
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      Address: Kuppaam
      Website: Bsnl

      Name : B.Ramesh
      Pls deactivate my current active plan on my BSNL sim
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        K
        kuldeep bhangare
        Feb 2, 2022
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        Address: Maharashtra

        Please activate my bsnl no. [protected]. I am dialing 1507 but it's saying that the number I am dialing is not valid
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          M
          Mahendra nath D
          Feb 1, 2022
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          Address: BSNL Santhosh Nagar branch

          Hi,
          This is to inform you that BSNL cheated by changing my LandLine number without my approval.
          I am having the BSNL FTTH Connection with the number[protected] from the past five years. Last month there was a net work problem. They had not shown interest in tweaking the problem.
          I was with out my Landline and internet for more than 15 days. Then after multiple complaints they asked me to change the router and they had also changed the router and they forced me to take the new number and assured your number will be back after a week.
          I had to pay Rs3200 extra for the router again
          But when i reached to the office for the my previous number they are not responding. I reached to the multiple times for the sake of this but no one responding.
          I have been using this number from the last five years and this is mainly for my parents that they can easily access the telephone rather than mobile.

          And more over this number is spread all of our family and friends and i cannot change it now.

          I want my number to be back Please help in resolving the issue ASAP.

          Thanks,
          Mahendra Nath
          [protected].
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            B
            Bharat21155
            from Gandhinagar, Gujarat
            Feb 1, 2022
            Resolved
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            Resolved

            Address: plot no.459/2, Nr. Banaskantha Soci, Sector-28,

            I had disconnected my landline phone 23211294 in may 2021. Even after this much time they don't refund my money 3754/-Still today. I have visited Gandhinagar Gujarat BSNL office but no any response from staff, they are tossing responciblity to each other. Please do needful in this matter
            Feb 17, 2022
            Complaint marked as Resolved 
            I have visited local Gandhinagar main office but they are tossing there responsibility. 8866135020 contact but no positive responce.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              R
              Raju@785
              from BUXAR, Bihar
              Feb 1, 2022
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              UPC code not generate my bsnl number [protected] plz generate UPC code sir
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                N
                nsbisht01
                from Meerut, Uttar Pradesh
                Jan 31, 2022
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                Address: NEW BHARAT COLONY, POST MILAP NAGAR, Roorkee, Distt- Haridwar , Uttarakhand NEAR ADDICTION GYM

                "transaction failed due to invalid service class"
                I tried recharge my mobile phone numbe # [protected] # from online portal of bsnl. It shows me the above error. I am unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
                Please resolve this error.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  nsbisht01
                  from Meerut, Uttar Pradesh
                  Jan 31, 2022
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                  Address: NEW BHARAT COLONY, POST MILAP NAGAR, NEAR ADDICTION GYM

                  "transaction failed due to invalid service class"
                  I tried recharge from online portal of bsnl it shows me the above error. I am unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
                  Please resolve this error.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    D
                    Dayal Kilaniya
                    Jan 31, 2022
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                    Address: Rk puram delhi

                    Presently I'm in Delhi.For 3-4 days my prepaid sim card is not working. My hand set is okay. My number is [protected].No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      R
                      rk2691645
                      from Ranchi, Jharkhand
                      Jan 30, 2022
                      Resolved
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                      Resolved

                      Address: SAHEED CHOWK RANCHI
                      Website: Bsnl.co.in

                      Respected sir/maim
                      my name is rahuul kuumar pandey from ranchi
                      on dated 24/01/2022 i had gone to bsnl ranchi office to get this number port into bsnl [protected] but after a week its not been activated till date it takes only 3 days to port the number but i am facing issue in activating my number when ever i am dialing 1507 its showing error on screen
                      the bsnl office staff are not giving satisfactory answer please help me sir i am weeping while writing this messege please help me its going to be a week but my number is not active kindly help me
                      sincerly yours
                      rahuul kuumar pandey
                      +1 photos
                      Sep 6, 2022
                      Complaint marked as Resolved 
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        T
                        tapshya
                        Jan 29, 2022
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                        Resolved

                        Address: MARKONA,SIMULIA BALASORE ,ODISHA
                        Website: google

                        UPC cannot be generated as there are subsisting contractual obligations with your service provider.Please conact your service provider for further assistance
                        +2 photos
                        Jan 29, 2022
                        Complaint marked as Resolved 
                        Pls solvr the problem as soon as possible
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        My number is [protected]
                        Pk12142's reply, Feb 2, 2022
                        Hello apka UPC code aya mem
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                          T
                          Tanya_s16
                          from Agra, Uttar Pradesh
                          Jan 29, 2022
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                          Dear Sir/Madam,

                          This is to inform you that there is a BSNL telephone pole in front of my house which is not being used. This pole is causing a lot of parking problems for my vehicle. So I kindly request you to remove or relocate this pole at the earliest. My Complete address is mentioned below along with my contact details, and photographs of the pole

                          Address: 13/102 Paktola Tajganj Agra Uttar Pradesh
                          +1 photos
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                            M
                            mateen rasool
                            Jan 29, 2022
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                            Address: Devipora near Khan Fertilizers Devipora Road, Devipora Harduturu Anantnag
                            Website: BSNL

                            As we are aware that BSNL was the first Telecommunication company to Introduce Mobile Services in Kashmir. But day by day company lost its subscribers only due to poor network coverage. My request is despite having Bsnl sim i can't make a call because of no network . I request BSNL Circle J&K to please upgrade our Area Chittisinghpora Devipora Anantnag Pin code 192201 Kashmir to gain more customer base. Please took up the issue with Bsnl to improve their services in our area. Thanks
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              pallavnawani
                              from Srinagar, Uttarakhand
                              Jan 27, 2022
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                              Address: Srinagar Garhwal

                              We have requested BSNL to remove our landline since 27 Jan 2021, also we have deposited our landline phone. But till now we have not received our security deposit.

                              Also Mailed them so may time on below emails but no wen responding

                              [protected]@bsnl.co.in
                              [protected]@bsnl.co.in

                              Attaching Receiving From BSNL
                              +1 photos
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                                Pritam Paik
                                from Port Blair, Andaman and Nicobar Islands
                                Jan 27, 2022
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                                Address: Port Blair, A & N Islands

                                I want to port my BSNL SIM to Jio for that i have requested UPC number which is required to Port mobile number. But after trying so many times still it is showing :-

                                Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
                                +1 photos
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                                  I have submitted a upc code message but due to bsnl bad services I haven't received any type of code but I have sent bsnl porting Message I have not received any I have full unlimited pack and topup but I haven't received any upc code

                                  I get following message from upc
                                  Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
                                  Your request for UPC has been delayed. Please...
                                  +3 photos
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                                  Y
                                  Ysk004
                                  from Banda, Uttar Pradesh
                                  Jan 23, 2022
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                                  Bsnl network never work. And now when i recharged one years plan its not working and whole is wasted
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    J
                                    Jyoti Sao
                                    Jan 22, 2022
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                                    Address: AIIMS BHUBANESWAR, Patrapada, Bhubaneswar, Odisha, 751019

                                    Currently I stay near AIIMS Bhubaneswar. And I am using bsnl network. But the network here is not good and on call voice delivery is very poor quality. I can't understand what the other person is saying.
                                    Please resolve this issue. So many people are here who have bsnl sim and we are facing a lot of problems because of bad voice quality on call. It needs to be resolved soon.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Nitinj2810
                                      from Mithapur, Gujarat
                                      Jan 21, 2022
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                                      Address: Swq 67 Tata Township Near Ashapura Temple Mithapur Gujarat okhamandal devbhumi dwarka 361345

                                      Problem not solved of network issue permanently doing many times complaint still the problem is same
                                      Due to no network online work or registration work or bank work or OTP work or government work is pending
                                      Everytime do complaint after that network come for few days after that same issue again do complaint
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Jan 21, 2022
                                      Updated by Nitinj2810
                                      Worst network experience in our area
                                      Jan 23, 2022
                                      Updated by Nitinj2810
                                      Again same condition one day network after complaint
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