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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 43

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R
rjsen01
Feb 7, 2022
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I have been trying to exit the for PORT PUT from BSNL so I get an unlimited recharge even when I send an SMS to port out.
BSNL has different internal issues for not having to out. Then I call them and docket my issue. After taking the docket number of my case . what is the case hanging till now? No answer.We can't say. It will be right for you. Complaint is going to be taken.
Can't think of such a bad customer service. Can't speak well due bsnl policy worst.
BSNL thinks the owner of the government.
It should be reported to the telecom sector (TRI).

I'm sharing everything. I have everything ... along with call records.Can be provided if required.

I want to see the end of what they think of themselves. Customers do not have to work day and night to comply with all these unemployed boss management.
They need to be punished properly. ​ordinary people are plagued by all this nonsense.

Please give me port out code for urgent basis .
If I don't do it now, my brother, if I lose my balance, You have to take full responsibility for it.

Bsnl Docket No- 1A[protected]
+2 photos
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    B
    bsnl25userbsc
    Feb 6, 2022
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    Even after informing and requesting closing of BSNL Fiber connection on Dec 28, w.e.f 01 Jan, and also after submitting devices, paying full amount of last (December) bill I am getting the bill invoice to pay.

    Also after disconnection i have not received full security deposit from BSNL vendor partner, who installed all devices.
    +2 photos
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      J
      jyan arya
      Feb 6, 2022
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      Being an existing customer of BSNL, recurring charges were levied extra. no discount was given for opting Bharat fiber as claimed 90% discount on first month charges of ftth installation by BSNL.
      COMPLAINT NO. [protected], date 19.01.2022.
      complaint assigned to AOTR.
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        S
        Shahidthoker979701
        from Srinagar, Jammu and Kashmir
        Feb 5, 2022
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        Address: Tral

        Sir I have paid bill of my Landline number [protected] through UPI But unfortunately the bill were not updated and After that I have again Paid Bill though UPi and Till now my Services have not been resumed.I humbly request you to kindly refund my balance as i have paid bill twice through upi.
        And What is the fault that my services have not been resumed...
        +2 photos
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          V
          Vimal1166
          from Kuppam, Andhra Pradesh
          Feb 4, 2022
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          Address: Kuppaam
          Website: Bsnl

          Name : B.Ramesh
          Pls deactivate my current active plan on my BSNL sim
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            K
            kuldeep bhangare
            Feb 2, 2022
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            Address: Maharashtra

            Please activate my bsnl no. [protected]. I am dialing 1507 but it's saying that the number I am dialing is not valid
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              M
              Mahendra nath D
              Feb 1, 2022
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              Address: BSNL Santhosh Nagar branch

              Hi,
              This is to inform you that BSNL cheated by changing my LandLine number without my approval.
              I am having the BSNL FTTH Connection with the number[protected] from the past five years. Last month there was a net work problem. They had not shown interest in tweaking the problem.
              I was with out my Landline and internet for more than 15 days. Then after multiple complaints they asked me to change the router and they had also changed the router and they forced me to take the new number and assured your number will be back after a week.
              I had to pay Rs3200 extra for the router again
              But when i reached to the office for the my previous number they are not responding. I reached to the multiple times for the sake of this but no one responding.
              I have been using this number from the last five years and this is mainly for my parents that they can easily access the telephone rather than mobile.

              And more over this number is spread all of our family and friends and i cannot change it now.

              I want my number to be back Please help in resolving the issue ASAP.

              Thanks,
              Mahendra Nath
              [protected].
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                B
                Bharat21155
                from Gandhinagar, Gujarat
                Feb 1, 2022
                Resolved
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                Resolved

                Address: plot no.459/2, Nr. Banaskantha Soci, Sector-28,

                I had disconnected my landline phone 23211294 in may 2021. Even after this much time they don't refund my money 3754/-Still today. I have visited Gandhinagar Gujarat BSNL office but no any response from staff, they are tossing responciblity to each other. Please do needful in this matter
                Feb 17, 2022
                Complaint marked as Resolved 
                I have visited local Gandhinagar main office but they are tossing there responsibility. 8866135020 contact but no positive responce.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  R
                  Raju@785
                  from BUXAR, Bihar
                  Feb 1, 2022
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                  UPC code not generate my bsnl number [protected] plz generate UPC code sir
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                    N
                    nsbisht01
                    from Meerut, Uttar Pradesh
                    Jan 31, 2022
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                    Address: NEW BHARAT COLONY, POST MILAP NAGAR, Roorkee, Distt- Haridwar , Uttarakhand NEAR ADDICTION GYM

                    "transaction failed due to invalid service class"
                    I tried recharge my mobile phone numbe # [protected] # from online portal of bsnl. It shows me the above error. I am unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
                    Please resolve this error.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      N
                      nsbisht01
                      from Meerut, Uttar Pradesh
                      Jan 31, 2022
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                      Address: NEW BHARAT COLONY, POST MILAP NAGAR, NEAR ADDICTION GYM

                      "transaction failed due to invalid service class"
                      I tried recharge from online portal of bsnl it shows me the above error. I am unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
                      Please resolve this error.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        D
                        Dayal Kilaniya
                        Jan 31, 2022
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                        Address: Rk puram delhi

                        Presently I'm in Delhi.For 3-4 days my prepaid sim card is not working. My hand set is okay. My number is [protected].No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          R
                          rk2691645
                          from Ranchi, Jharkhand
                          Jan 30, 2022
                          Resolved
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                          Resolved

                          Address: SAHEED CHOWK RANCHI
                          Website: Bsnl.co.in

                          Respected sir/maim
                          my name is rahuul kuumar pandey from ranchi
                          on dated 24/01/2022 i had gone to bsnl ranchi office to get this number port into bsnl [protected] but after a week its not been activated till date it takes only 3 days to port the number but i am facing issue in activating my number when ever i am dialing 1507 its showing error on screen
                          the bsnl office staff are not giving satisfactory answer please help me sir i am weeping while writing this messege please help me its going to be a week but my number is not active kindly help me
                          sincerly yours
                          rahuul kuumar pandey
                          +1 photos
                          Sep 6, 2022
                          Complaint marked as Resolved 
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            T
                            tapshya
                            Jan 29, 2022
                            Resolved
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                            Resolved

                            Address: MARKONA,SIMULIA BALASORE ,ODISHA
                            Website: google

                            UPC cannot be generated as there are subsisting contractual obligations with your service provider.Please conact your service provider for further assistance
                            +2 photos
                            Jan 29, 2022
                            Complaint marked as Resolved 
                            Pls solvr the problem as soon as possible
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            My number is [protected]
                            Pk12142's reply, Feb 2, 2022
                            Hello apka UPC code aya mem
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                              T
                              Tanya_s16
                              from Agra, Uttar Pradesh
                              Jan 29, 2022
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                              Dear Sir/Madam,

                              This is to inform you that there is a BSNL telephone pole in front of my house which is not being used. This pole is causing a lot of parking problems for my vehicle. So I kindly request you to remove or relocate this pole at the earliest. My Complete address is mentioned below along with my contact details, and photographs of the pole

                              Address: 13/102 Paktola Tajganj Agra Uttar Pradesh
                              +1 photos
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                                M
                                mateen rasool
                                Jan 29, 2022
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                                Address: Devipora near Khan Fertilizers Devipora Road, Devipora Harduturu Anantnag
                                Website: BSNL

                                As we are aware that BSNL was the first Telecommunication company to Introduce Mobile Services in Kashmir. But day by day company lost its subscribers only due to poor network coverage. My request is despite having Bsnl sim i can't make a call because of no network . I request BSNL Circle J&K to please upgrade our Area Chittisinghpora Devipora Anantnag Pin code 192201 Kashmir to gain more customer base. Please took up the issue with Bsnl to improve their services in our area. Thanks
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  pallavnawani
                                  from Srinagar, Uttarakhand
                                  Jan 27, 2022
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                                  Address: Srinagar Garhwal

                                  We have requested BSNL to remove our landline since 27 Jan 2021, also we have deposited our landline phone. But till now we have not received our security deposit.

                                  Also Mailed them so may time on below emails but no wen responding

                                  [protected]@bsnl.co.in
                                  [protected]@bsnl.co.in

                                  Attaching Receiving From BSNL
                                  +1 photos
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                                    Pritam Paik
                                    from Port Blair, Andaman and Nicobar Islands
                                    Jan 27, 2022
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                                    Address: Port Blair, A & N Islands

                                    I want to port my BSNL SIM to Jio for that i have requested UPC number which is required to Port mobile number. But after trying so many times still it is showing :-

                                    Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
                                    +1 photos
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                                      I have submitted a upc code message but due to bsnl bad services I haven't received any type of code but I have sent bsnl porting Message I have not received any I have full unlimited pack and topup but I haven't received any upc code

                                      I get following message from upc
                                      Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
                                      Your request for UPC has been delayed. Please...
                                      +3 photos
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                                      Ysk004
                                      from Banda, Uttar Pradesh
                                      Jan 23, 2022
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                                      Bsnl network never work. And now when i recharged one years plan its not working and whole is wasted
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