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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Mar 29, 2026
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 47

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S
Satyam631
from Gorakhpur, Uttar Pradesh
Dec 15, 2021
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Whenever someone call on mobile number [protected] it always give response that no. is switched off. Kindly do something as soon as possible.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    A
    aksh0057
    from Noida, Uttar Pradesh
    Dec 15, 2021
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    I am living in Noida and I port my number ([protected]) from jio to bsnl. Now I am not getting any network in noida and my phone is useless now as I can't port again for atleast 3 months.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      T
      TatyaToxic01
      from Pune, Maharashtra
      Dec 15, 2021
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      Address: 26/25 Munjabawasti, Dhanori, Pune -15.

      I'm not getting network in my area. Bsnl is also fooling people by selling 4g sim but there is no 4g service available. Even there is no internet connection. Network is so poor that I have to go out of my house. Please TRIA ban bsnl company.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        Somnath Kumar Shah
        Dec 15, 2021
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        Address: 2/12 NITYA GHOSH STREET KHIDDIRPORE, SO, NEAR MADHU JAYANTI TEA COMPANY
        Website: Chrome

        Hi Team

        My name us Somnath Kumar Shah my number is [protected] I try lot of times for porting my number but not received the upc code so please help me
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          B
          Bhat Ajaz
          Dec 13, 2021
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          Address: Pattan baramulla

          My plan is Rs599.The person who installed BSNL Fibre told me that speed will be 50- 60mbps but unfortunately speed is20-25 maps.To see the speed it is clear that they are lies.
          One thing more is that The bill I received for the month of November 2021 Rs 720 including GST Rs 109 what is this.
          I think all are frauders because no one received my call nor give reply to my messages.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            K
            kkmn
            from Kakinada, Andhra Pradesh
            Dec 13, 2021
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            The Landline[protected] was not working for the last almost 3-4 months.
            Gave complaint on customer complaint number, many times, (as far i remember 8 times) for the last one month.

            Every time, the responder asks same questions Which number, which area, what is my contact number, and say he will send the line man in an hour.
            Then i wait for two days. again call. this is the way its going on for one month. And the phone was not working even 3 months before. As i was out of station, could not follow-up.
            What these people doing i dont know
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              C
              Connectinghimanshu
              Dec 13, 2021
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              As I'm currently in Russia and before coming here I contacted Costumer care service provider to get information about international plans and weather my Indian prepaid Sim Card will work or not so they told that you just need to put your mobile phone on aeroplane mode and restart it again and automatically Signals will come But I'm trying this for nearly 2 month back but its not working. I'm unable to get my bank account details and many more things are pending. Please provide some resolution ASAP.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              My bsnl sim stop working since yesterday, my number is [protected]. Please solve my problem as soon as possible.
              Reply
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                P
                prateekprnjl90
                from Lucknow, Uttar Pradesh
                Dec 10, 2021
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                I am not able to call anyone or receive anyone's calls. Furthermore, my mobile network is not working as well. I am able to receive messages though. But, not able to recharge my mobile as well.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  R
                  Rohitredlight
                  from Farrukhabad, Uttar Pradesh
                  Dec 10, 2021
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                  From yesterday, my phone's mobile data is on but no internet connection when put in another phone reaction is same.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    A
                    anon00
                    Dec 9, 2021
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                    I'm a BSNL subscriber. Trying to port from BSNL, however port SMS to 1900 is not being sent.

                    Two days ago, TRAI has mandated all networks that no special recharge pack should be required for sending port SMS.

                    (ref: https://www.livemint.com/industry/telecom/trai-directs-telcos-to-offer-outgoing-...⇄

                    On inquiry, customer support still demands now that recharge of RC147 with 28 days plan validity is a must to be able to sent port SMS.
                    Why would I need a 1 month plan if I've decided to port right away? I still have 2 months validity and sufficient balance to send regular SMS and make calls.

                    Forcing 1 month plan is a measure to strongly discourage a subscriber's efforts to port out of their network is not going to win any customers, new or existing.

                    BSNL support explicitly claims BSNL wasn't notified of the new guidelines by TRAI. The watchdog should take a note of this and ensure strict implementation of it's regulations, else it'll be seen as a jokedog.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      S
                      Satis31
                      Dec 9, 2021
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                      Address: Village-Bhimgarh ,Teh.-- Rashmi, Dist.- Chittorgarh

                      Dear sir/madam
                      From last 7 days no 3G network is provided, only 2G is coming . I complaint in nearest bsnl office but no solution yet.I facing problem in online Work. 2G also comes and disappear during calling.
                      Please 🙏 solve this otherwise PORT is the last option .
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        M
                        Manjeshreddyn
                        from Kolar Gold Fields, Karnataka
                        Dec 8, 2021
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                        2g / 3g network problem complaint done several times but not solved even 2g network will not work properly
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          A
                          Appu Das TD
                          Dec 8, 2021
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                          Address: BSNL, Kuravilangad

                          From yesterday my prepaid sim card is not working. My hand set is okay. My number is [protected]. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            V
                            Vanithavani
                            from Bengaluru, Karnataka
                            Dec 8, 2021
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                            Website: Bsnl

                            I recharged my account from my bsnl app but the amount is deducted from my account but recharge is not done.please refund my amount of Rs -153
                            The receipt no is-PGSM[protected]
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              D
                              dviswam55
                              from Sompeta, Andhra Pradesh
                              Dec 7, 2021
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                              Address: Sompeta

                              Sir/mam,
                              I requested to you and your BSNL management
                              I buy one SIM of MNP At Bangaru sundhar,
                              He said to me SIM and recharge price of 297 that's benefits are 2 months unlimited voice and net and validity 6 months
                              But SIM activation after 3 days I benefits are only 2 months unlimited validity
                              His told alll people are fake news, fake recharge fraud anouncemens it's too much
                              I many times call to his but no response and what's app not respond why?
                              His mobile number are [protected]
                              His name is Bangaru sundhar
                              Sompeta BSNL office gate nearest he stands under umbrella
                              Dist Srikakulam Andhra Pradesh pin code 532284
                              Please respond my issue . Please sollution now
                              Thanks so much
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Dec 07, 2021
                              Updated by dviswam55                               Please solve my issue request to you
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                                pathyiyer
                                Dec 7, 2021
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                                I applied for surrender of my BSNL account number [protected]. I paid the last bill twice. The phone got disconnected, but I didnt get the last bill amount refund with caution deposit. In spite of calling BSNL so many times, the issue is not resolved.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Dec 07, 2021
                                Updated by pathyiyer                                 Please see the current BSNL bill

                                Dec 09, 2021
                                Updated by pathyiyer                                 No update on resolution of my complaint
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                                  A
                                  AmarCA
                                  from Hyderabad, Telangana
                                  Dec 4, 2021
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                                  BSNL 397 plan not activated but amount was debited
                                  I made a recharge for my mobile No [protected] (BSNL) for Rs 397 plan through Phonepe on[protected] at 11:36 AM. My account was debited amount but recharge was not done and 397 plan not activated.
                                  PhonePe Transactio ID : NX21111511363674885791051
                                  BSNL Prepaid Reference ID : 275285
                                  I request you to please solve this issue
                                  Please find attached recharge 397 plan status.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    S
                                    Suriya8903
                                    from Salem, Tamil Nadu
                                    Dec 4, 2021
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                                    Address: Tamil Nadu

                                    I am unable to update my billing address in the self care portal. While I am trying to update the address the site is getting redirected to the login page again and again. So please help me in changing my billing address.

                                    Old Address : 4, LAKSHMI NAGAR
                                    KOMBAIPATTI MAIN ROAD, GORIMEDU, SALEM SALEM TN 636008

                                    New Address : 481/4, Kombaipatti main road, Kombaipatti, Gorimedu, Salem 636008
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      V
                                      Vjz
                                      from Bareilly, Uttar Pradesh
                                      Dec 4, 2021
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                                      When I sent port out message, it replied due to subssisting contractual obligations, upc cannot be generated. I have my account balance above 9 rs. And have a recharge of 153rs for unlimited calling and net.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        G
                                        getonsamir
                                        Dec 3, 2021
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                                        Spam SMSs are on my Phone number

                                        I am getting digital KYC code from “BZ-BSNLCA” “BA-BSNLCA” “BV-BSNLCA”. I am in full DND.

                                        Why I am getting these messages on my phone number?

                                        Kindly resolve it....
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