Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Dec 5, 2025
Complaints 15969
Resolved
6089
Unresolved
9880
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 47

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Satis31
Dec 9, 2021
Report
Copy

Address: Village-Bhimgarh ,Teh.-- Rashmi, Dist.- Chittorgarh

Dear sir/madam
From last 7 days no 3G network is provided, only 2G is coming . I complaint in nearest bsnl office but no solution yet.I facing problem in online Work. 2G also comes and disappear during calling.
Please 🙏 solve this otherwise PORT is the last option .
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Manjeshreddyn
    from Kolar Gold Fields, Karnataka
    Dec 8, 2021
    Report
    Copy

    2g / 3g network problem complaint done several times but not solved even 2g network will not work properly
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Appu Das TD
      Dec 8, 2021
      Report
      Copy

      Address: BSNL, Kuravilangad

      From yesterday my prepaid sim card is not working. My hand set is okay. My number is [protected]. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vanithavani
        from Bengaluru, Karnataka
        Dec 8, 2021
        Report
        Copy

        Website: Bsnl

        I recharged my account from my bsnl app but the amount is deducted from my account but recharge is not done.please refund my amount of Rs -153
        The receipt no is-PGSM[protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          dviswam55
          from Sompeta, Andhra Pradesh
          Dec 7, 2021
          Report
          Copy

          Address: Sompeta

          Sir/mam,
          I requested to you and your BSNL management
          I buy one SIM of MNP At Bangaru sundhar,
          He said to me SIM and recharge price of 297 that's benefits are 2 months unlimited voice and net and validity 6 months
          But SIM activation after 3 days I benefits are only 2 months unlimited validity
          His told alll people are fake news, fake recharge fraud anouncemens it's too much
          I many times call to his but no response and what's app not respond why?
          His mobile number are [protected]
          His name is Bangaru sundhar
          Sompeta BSNL office gate nearest he stands under umbrella
          Dist Srikakulam Andhra Pradesh pin code 532284
          Please respond my issue . Please sollution now
          Thanks so much
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Dec 07, 2021
          Updated by dviswam55           Please solve my issue request to you
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            pathyiyer
            Dec 7, 2021
            Report
            Copy

            I applied for surrender of my BSNL account number [protected]. I paid the last bill twice. The phone got disconnected, but I didnt get the last bill amount refund with caution deposit. In spite of calling BSNL so many times, the issue is not resolved.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Dec 07, 2021
            Updated by pathyiyer             Please see the current BSNL bill

            Dec 09, 2021
            Updated by pathyiyer             No update on resolution of my complaint
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              AmarCA
              from Hyderabad, Telangana
              Dec 4, 2021
              Report
              Copy

              BSNL 397 plan not activated but amount was debited
              I made a recharge for my mobile No [protected] (BSNL) for Rs 397 plan through Phonepe on[protected] at 11:36 AM. My account was debited amount but recharge was not done and 397 plan not activated.
              PhonePe Transactio ID : NX21111511363674885791051
              BSNL Prepaid Reference ID : 275285
              I request you to please solve this issue
              Please find attached recharge 397 plan status.
              +1 photos
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Suriya8903
                from Salem, Tamil Nadu
                Dec 4, 2021
                Report
                Copy

                Address: Tamil Nadu

                I am unable to update my billing address in the self care portal. While I am trying to update the address the site is getting redirected to the login page again and again. So please help me in changing my billing address.

                Old Address : 4, LAKSHMI NAGAR
                KOMBAIPATTI MAIN ROAD, GORIMEDU, SALEM SALEM TN 636008

                New Address : 481/4, Kombaipatti main road, Kombaipatti, Gorimedu, Salem 636008
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vjz
                  from Bareilly, Uttar Pradesh
                  Dec 4, 2021
                  Report
                  Copy

                  When I sent port out message, it replied due to subssisting contractual obligations, upc cannot be generated. I have my account balance above 9 rs. And have a recharge of 153rs for unlimited calling and net.
                  +1 photos
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    getonsamir
                    Dec 3, 2021
                    Report
                    Copy

                    Spam SMSs are on my Phone number

                    I am getting digital KYC code from “BZ-BSNLCA” “BA-BSNLCA” “BV-BSNLCA”. I am in full DND.

                    Why I am getting these messages on my phone number?

                    Kindly resolve it....
                    +3 photos
                    Helpful
                    16 other people found this review helpful
                    16 found this helpful
                    Write a comment
                    Report
                    Copy
                    र
                    राष्ट्र सर्वोपरि
                    Dec 3, 2021
                    Report
                    Copy

                    Address: बीएसएनएल हरियाणा

                    श्रीमान जी जब प्राइवेट टेलीफोन नेटवर्क सर्विस प्रदाता पर ये नियम लागु है कि जब नंबर को PORT करवाना हो तो उस नंबर का चालू होना ही जरुरी है ताकि 1900 पर PORT का SMS send किया जा सके
                    फिर ये नियम सरकारी नेटवर्क बीएसएनएल पर क्यों लागू नहीं होता
                    क्यों मुझे और अन्य ग्राहकों को 147 रूपये का रिचार्ज करवाने क लिए मजबूर किया जा रहा है
                    पहले खा की 106 का रिचार्ज करिये तभी आप SMS कर पाएंगे
                    ये करने पर भी तब नहीं हुआ तो कहा कि 10 का रिचार्ज कीजिये तब होगा
                    तब भी नहीं हुआ तो कहा कि अब 147 का रिचार्ज कीजिये तभी होगा
                    ऐसा क्यों किया जा रहा है लोगों के साथ
                    सुविधा के नाम पर 00000 नेटवर्क है छोड़कर जाना चाहते है तो लूटने का ये तरीका अपना लिया
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Guru Vigneshwaran
                      from Perundurai, Tamil Nadu
                      Dec 2, 2021
                      Report
                      Copy

                      I'm using BSNL FTTH. My landline[protected].

                      I paid my October, 2021 bill online using their portal and due to some technical failure, the page was showing up an error. But the money was deducted from my account and I could see the payment on the site being listed with the reference number: ERDFTWPY[protected] made on October-19, 2021. I saw the payment being reversed on Nov 3rd, 2021 with reference number: ERDFTWPY[protected].

                      I've not got the reversal money yet. And I've made double payment this month which is successful. I've raised a complaint on the selfcare bsnl portal, sent email to them, and tried their toll free number which is not working currently. Not sure how this could be resolved.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shukrana
                        from Bhopal, Madhya Pradesh
                        Dec 2, 2021
                        Report
                        Copy

                        Not getting rent for the property

                        Address: station road mungawali guna distt madhya pradesh

                        I Meetu Arora D/o Mr. Girish Kumar Arora from Mungawali Ditt Guna Madhya pradesh We had an agreement with BSNL which gives 10000 for the space given to bsnl for maintaining their exchange n machines.This agreement was renewed three years back, although we have rented this propert to bsnl from long time.We have not been receiving the rent on time and its been more than 4 months now… even after somany follow ups we are not getting any response.This...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        V
                        vipulvi
                        from Dinapore, Bihar
                        Dec 2, 2021
                        Report
                        Copy

                        Address: Vijay Enterprises Arya Smamaj Road Bihta Patna Bihar

                        I pay around 1100 to 1200 per month for my BSNL fiber with STD code 06115 and Phone number is 296007 at Bihta Bihar pincode 801103. I have taken BSNL fiber internet connection on this number but speed is very slow and unable to work for my office work. Please do something . What is the use of Paying so much money with such slow speed.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Caladt
                          Dec 1, 2021
                          Report
                          Copy

                          Greetings,

                          I made 3 times payment in my postpaid sim BSNL of Rs 20, 94 and 142 respectively but none reflected my BSNL transaction . They have worse customer support in the world and nor they credited my money back if it wasn’t reflected, truly a corrupt company .

                          Kindly credit my money and I would like to stop using your services.
                          Attachment of reference no of my transactions:-
                          Operator reference no:- [protected] (Rs 20 )
                          IGSM[protected] For Rs 142
                          And rs 90 yesterday
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vignan9
                            from Jagtial, Andhra Pradesh
                            Dec 1, 2021
                            Report
                            Copy

                            Address: 5-32/1, Vill.Namapur, Mdl. Pegadapalli, Dist. Jagtial, Telangana state, 505531

                            Sir, We are using bsnl since my childhood. We have signal tower in my village. But still we don't get 3G/4G signal. I already raise a complaint to bsnl customer care. But they don't respond properly.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prathik V
                              from Bengaluru, Karnataka
                              Dec 1, 2021
                              Report
                              Copy

                              Address: Bsnl palakkad

                              Sir BSNL is not paying our arrears of BSNL tower and building fm last 2 years of BSNL YAKKARA, District -Palakkad, state-Kerala

                              Regards
                              Landowner Prasanna
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Jayraj Thakker
                                Nov 30, 2021
                                Report
                                Copy

                                Address: Bopal , Ahmedabad

                                We pay for yearly plans and despite several complaints no action is being taken. From last 6 months no service . The service guy would come and then it will work for a day and then again no service.
                                Ahmedabad Bopal area - 235677 (telephone number)

                                Please resolve this or else we have to go to consumer forum
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  abhinavbabbu
                                  from SUPAUL, Bihar
                                  Nov 29, 2021
                                  Report
                                  Copy

                                  Address: Supaul, Bihar

                                  Since few days my BSNL prepaid sim is not working. It is showing no sim. I tried in other sim slot also. But still not working. Fee days back I recharged. I am facing lot of problems due to this.
                                  Please help me. Sim belongs to Rajasthan circle.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    AmarCA
                                    from Hyderabad, Telangana
                                    Nov 29, 2021
                                    Report
                                    Copy

                                    Address: Hyderabad

                                    I made a recharge for my mobile No [protected] (BSNL) for Rs 397 plan through Phonepe on[protected] at 11:36 AM. My account was debited amount but recharge was not done and 397 plan not activated.
                                    PhonePe Transactio ID : NX21111511363674885791051
                                    BSNL Prepaid Reference ID : 275285
                                    I request you to please solve this issue.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Nov 29, 2021
                                    Updated by AmarCA                                     Please help with my request.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Idea Cellular
                                      3.2
                                      (16717)
                                      Reliance Communications
                                      3
                                      (22896)
                                      iRechargeOnline.com
                                      1
                                      (243)