Bharat Sanchar Nigam [BSNL] Complaints & Reviews

SIR,
I HAVE SUBMITTED MY REQUEST FOR SHIFTING MY TELEPHONE LANDLINE CONNECTION FROM RAJPIPLA RAJPUT STREET TO VADIA SAIDARSHAN RECEDENCY BUT THEY HAVEN'T GIVEN ANY REPLY FOR SHIFTING THE LANDLINE. MOREOVER I HAVE MADE TELEPHONIC TALK WITH THE GM AT BHARUCH PH NO[protected] FOUR OR FIVE TIMES BUT THEY ALSO GIVE ME THE SAME REPLY THAT I WILL SEE THAT MATTER AND TELL YOU BUT THEY HADN'T TAKEN ANY STEPS. MOREOVER I HAVE GOT TWO BILL BEEN RECEIVED TO PAY. I HOPE YOU WILL TAKE SOME STEPS ON BEHALF OF ME. MY ADDRESS: 60, SAI DARSHAN RECIDENCY
VADIA
RAJPIPLA-393145
NARMAD GUJARAT
MY PHONE NO[protected]
MY MOBILE NO-[protected]

IN MY 3G POST PAID SIM CARD,BSNL ,MOBILE NO. [protected], WHICH IS A CUG NO,THAT IS OBTAINED THRU MY OFFICE(ONGC), IN WHICH THE WAP VIDEO DOWNLOAD SERVICE HAS BECOME ACTIVE ANYHOW AT HTTP://WAP.TESYNC.NET/TESYNC/CMS/CONTENT/VIDEO. MY REQUEST IS TO KINDLY STOP THIS SERVICE WITH IMMEDIATE EFFECT AS I DON'T WANT THIS ANYMORE. PLEASE DO THE NEEDFUL, THANK U
M ULAGANATHAN
MOBILE NO. [protected]

મારો મોબાઇલ નં.[protected] છે હું છેલ્લા 10 વષઁ થી બીએલએમએલ કંપની ની સવીઁસ લવછું મારી ફરીયાદ એ છે તે
મારા નંબર ઉપર કોઇ એ તેનો ફોન ડાઇવડઁ કરેલ છે એને ધણી વખત સમજાવવા છતા તે ફોન ડાઇવડઁ માંથી ઉઠાવતો નથી
એને મારી સાથે ઝગડો કરે છે મે બીએલએનએલ ના 1503 માં ધણીજ વખત કહેલ પરંતુ તે લોકો પુરી વાત સાંભડયા વગર લાઇન કટ કરી નાખે છે તથા સરખો જવાબ આપતા નથી

Unnecessary balance deduction from my mob details as under;-
13 JAN 2013 Rs 20-00 for BHAVISYAVANI pack without my permission I COMPLAINT CCC BUT NO PROPER RESPONSE GIVAN
28 JAN 2013 Rs 20-00 for BHAVISYAVANI pack I COMPLAINT
MY COMPLAINT NO IS A28RJ301738 DT 28/01/13
AGAIIN NO-IS A29 RJ 300753 BUT NO RESPONCE GIVAN
I HATE THIS BSNL POOR SERVICE I WANT PORT

Dear sir My Telephone (land line-BSNL)complaint from02/01/2013 .The complaint registered -02/01/2013.BSNL have did not take any action .I complaint Kottayam office and Thiruvanandhapuram office.No reply.Please take any remody.
By

Roji Antony
Puthenpurackal (h)
Madappally p.o
Changanacherry
Kottayam

Dear Sir ,
I have subscribed for landline Number 243595 at Udhampur (Jammu and Kashmir) and along with it am availing the broadband (Rs 600/- PM) . The number is located at 15/5 Ashok Vihar , near Chinar Complex . I have been facing acute problems with regards to internet and telephone connectivity since 13 Nov 2013. Complaints about this with the BSNL office at SSA Udhampur as also at Garhi have been made but to no avail . Informally it has been learnt from the line man Mr Balwan Singh that this is an issue o[censored]nderground fault , and requires digging .

We are earnestly waiting for the digging to start , but still in vain . If this is the state of the internet and the landline connectivity then it appears to be better to switch to mobile phones and wireless internet with other service providers.

If the telephone bill can be produced with the regularity , with no concern to the services provided then we demand that the internet and the landline be restored at the earliest.

DEAR SIR,
I HAVE MASSAGE FOR ACTIVATION OF NAMELY TONE ON LAST SATURDAY OF JANUARY 2012 AND I HAVE RECEIVED A MASSAGE THAT YOU HAVE SUCCESSFULLY DOWNLOAD YOUR NAMELY TONE AND YOU HAVE CHARGED RS. 30 FOR MONTHLY CHARGE AND RS. 12 FOR DOWNLOADING OF TONE, YOUR NEXT BILL DUE ON 23RD FEBRUARY 2012. AFTER 2DAYS I CALL TO CUSTOMER CARE FOR GIVING INFORMATION THAT THE NAMELY CALLER TUNE IS NOT ACTIVATE IN MY NO. [protected] AFTER THAT THE CUSTOMER CARE SUGGEST ME THAT U WILL HAVE TO MAKE A MASSAGE ONCE AGAIN . AFTER THAT I HAVE MASSAGE ONCE AGAINST ON LAST TUESDAY AND AGAIN 12 RS DEDUCT IN MY ACCOUNT AND GIVE ME MASSAGE THAT YOU WILL SUCCESSFULLY DOWNLOAD YOUR NAMELY TUNE BUT TILL DATE (28.01.2013 ) THE NAMELY CALLER TUNE IS NOT ACTIVATED IN MY NO. [protected]. SO PLEASE SEE THE ABOVE MATTER AND DO NEEDFUL

My Data Card is PCMCIA Type and the connection no. is [protected].

The speed of the data card is very very slow. It is pathetic to browse any website. The internet speed is abnormally slow and gets disconnected frequently. I am facing this problem for last 11-12 months. I am unable to do any work in internet. Each month, I am paying the monthly rental charge for internet which is a total waste since the speed of the internet is very slow.
Such poor service is not expected from BSNL. I had complaint few weeks back but no action has been taken so far. It is pathetic. This type of poor customer service is one of the reasons which force the customers like us to switch to other companies. If you don't take any action, it is damaging the image of BSNL. Request BSNL, Kolkata to kindly take necessary actions at the earliest to rectify the problem.
Regards,

S.K. Saha
Kolkata
[protected]

Hi, My Name Is Sahil Singla I Am Subscriber Of Bsnl Gsm Services From Last 4 Years But From One Year I Acknowledged That My Number Is Not Working While I Am Out Of Haryana State.it Not Working In Roaming Neither Incoming Nor Outgoing.when I Talked With Customer Care No One Able To Help Me Every Body Suggested To Contact At Bsnl Exchange.but I Get Know From One Representative My Roaming Services Are Barred From Bsnl Side And Suggest To Raise A Written Complaint At Bsnl Exchange.i Went At Bsnl Exchange And Raised A Written Complaint One Month Ago But Still They Were Not Responding On My Complaint.today I Again On Roaming Still My Number Is Not Working Not Incoming And Not Outgoing.this A Time Of Globalization No Service Provider Barred The Roaming Because Its Rent Free Service.kindly Suggest And Take Care Of My Complaint And Suggest What Should It Do To Resolve My Complaint.because I Am So Disappointed From The Service Provided By The Bsnl Gsm my Bsnl Mobile Number Is [protected]. kindly Help To Resolve My Complaint.


Regards,
Sahil Singla
[protected],[protected]

Sir,
We took connection on 2004
Recently I saw my prepaid amount increasing bimonthly.
When I understood that the below mentioned amount they took without my permission.
About 60 to 100 rupees they taken without my permissions
So pls. kindly search this and take proper decision to avoid this problems further
some of the cutting payments like this
5 Ka Tadka - Rs. 5/- for 2 weeks
Dating - Rs. 10/- for 2 weeks
Crikcet Service - Rs. 15/- for 2 weeks
Chat messanger - Rs. 15/- for 2 weeks
Thanking you

Vipin Kumar V.B
Njaluppady House
Perumbavoor
Mob. [protected]

Hi,

I am N.Saravanan, having the BSNL LANDLINE connection in my house with phone number as[protected].
My telephone was registered in the Name of my father Mr. T.M.Natesan. He passed away on Sep 2012. Now I want to the change the connection to my name N.Saravanan (Son of Mr. T.M.Natesan)

Please find the attached BSNL Bill copy, Death Certificate of Mr.T.M.Natesan, ID & Address proof of Mr. N.Saravanan, (Ration card & Driving License)

So, i want to changes the name from T.M.Natesan to N.Saravanan
and i want the address to be updated as i have mentioned above.

Kindly do the needful

Thanking u,

N.Saravanan
[protected]

Respected sir,
I am customer of BSNL landline number[protected]. My past bill plan was oneindia plan but 6 months earlier i went to Bharat nagar office in Bathinda and submitted my application to change my bill plan from oneindia to Rs. 75 per month. But 6 months later i received the message on my mobile on 24 jan 2013 that my service request no. [protected] against phone no.[protected] has been completed which is too late. For the past 6 months i have been paying the same oneindia plan's price. So understanding my harassment make my last 6 months bill as Rs.75 per month and transfer the other amount to my BSNL account.

Yours faithfully,
Jasvir singh
Phone no.[protected]

sir

i am living in semmandapatti village omalur tk, salem dt. in last 3.5 month i had approched BSNL to get new land line with broadband connection, but our area AE (thiru subramani) and in office BSNL omalur circle does not received my application. sir told no wire. i approched so many times but no response. pls take my complain and solve for new connection


thanking you

your's faithfully

krishnan m

I YASHPAL SINGH DEORA EMPLOYEE OF RAJASTHAN RAJYA VIDYUT PRASARAN NIGAM LTD., JAIPUR. POSTED AT 132 KV GSS, SANKAD UNDER SIROHI CIRCLE. I HAVE BEEN CHARGED 99 RUPEES FOR nexGTv+ GOLD PACK SUBSCRIPTION ON 11/05/2012 AT 15:37 HRS. SO I CALL TO CUS CARE FOR REGAINING BALANCE AND STOP THE SERVICE ON 12/05//2012 AT 11:36 HRS(WITHIN 24 HOURS) WITH COMP. NO.= E12J3924406
BUT AGAIN I HAVE BEEN CHARGED SAME AFTER 1 MONTH ON 10/06/2012 AT 15:42 HRS.
SO I AGAIN CALL TO CUS CARE UNFORTUNATELY ON 13/06/2012 AT 11:05 HRS DUE TO NETWORK PROBLEM WIDE COMP NO. =F13RJ31000798. BUT STILL I DIDNOT GET MY 198 RUPEES BALANCE.

YORS FAITHFULLY,
YASHPAL SINGH DEORA
R-4/2 , 132KV GSS COLONY, SANKAD, TEH. - SANCHORE
DIST- JALORE

bsnl Hungama movie on demand Complaints -

deactivate hungama movie on demand View all bsnl Hungama movie on demand complaints I have been receiving extra charges on my broadband bills for the last months for hungama music and movies which i had not subscribed to. I have been wrongly charged for services i had not asked for nor had utilized. I paid extra amounts for the last months. So please be refunded extra amount as deductions in my next bill. The hungama service should be immediately terminated from my account. Land line No. :[protected] mobile No. : [protected] ,[protected]

I have recharged my mobile no. [protected] through sbioxi online through internet banking of sbi for Rs.100
on 23.01.2013 around 5pm. my account has been debited for Rs.100, vide ref.No.30447321GF6425155
Transfer to [protected]. But my phone has not been recharged by BSNL so far. kindly do the needful

Ninan Varghese,
[protected]
[protected]

DEAR READERS,

BSNL IS A TOTAL FRAUD. I HAVE EXPERIENCED IT. MR BAALU OF DOMLUR CIRCLE IS TOO SWEET BUT WHEN IT COMES TO DELIVERING HE WILL GENTLY COAX YOU IN TO A HIGHER PLAN, WHEREAS THE SAME PLAN IS PROMISING 4 MBPS. BELIEVE ME IT IS 0.1 MBPS AS I CHECK THE SPEED RIGHT NOW ON 23 JAN 13 2200 HRS. THOSE WHO DONT KNOW, PL NOTE THAT YOU CAN CHECK THE DOWN AND UPLOAD SPEED OF YOUR CONNECTION BY SIMPLY TYPING SPEEDTEST ON YOUR BROWSER AND CLICKING START. THEY ARE VERY MUCH CAPABLE OF REDUCING YOUR SPEED ONCE YOU TAKE THE CONNECTION. THATS WHAT HAPPENED WITH ME. THEY SPLIT THE BABDWIDTH TO ACCOMODATE MORE CUSTOMERS, THATS WAT I FEEL. SERVICE...THEIR ONLINE CONSUMER COMPLAINT NO IS DIAL IT THEN THE VOICE SAYS JUST PRESS 1 OR 2 AND LISTEN TO ENDLESS RING TONES. AIRTELL IS FAR MORE RESPONSIVE. THEY GIVE WAT THEY PROMISE. MR SANJEEV OF AIRTEL IS AN AMAZING GUY. GOES OUT OF THE WAY. I HAVE HIS MOB NO IF YOU WANT. REGARDS. LIEUTENANT COLONEL S PHILIP. MR BAALU I[censored] CALL HIM WONT PICK UP. SMS NO REPLY, SOMEHOW GOT THRU....CALLME ON MONDAY...BANG.....RIDICULOUS.

Respected sir,
Here i am jignesh bhatti from ahmedabad. My Grievance is that there are no GPRS connectivity regular in my 3G prepaid sim card. my Mobile No. is [protected]. I had call so many times to customer care centre of bsnl. But the problem is still there. So i am requesting for help to do the needful in this context as early as possible. Thanking you in advance for your positive response.

-JIGNESH BHATTI, [protected]

Sir
I am using TATA DOCOMO CDMA. i want MNP from TATA CDMA to BSNL CDMA. i have fulfill all the document and when i was going to BSNL OFFICE to deposited the documents they did not received my document and told me that SIM are not available and you will come on 2 Feb. Today they saying that CDMA to CDMA MNP not possible.
i have talk to bsnl customer care and customer care executive confirm me that it is definitely possible.
Please take necessary action.


Regards
Deepak Sawaliya

I HAVE ISD FACILITY ON PREPAID MOBILE NO.[protected] OF BSNL ISSUED FROM SIKAR WHICH IS BEING USED BY ME AT KOTA. WHEN I GIVE MISS CALL TO MY DAUGHTER AT TEXSAS IN US IT DEDUCT Rs.6/- FLAT THOUGH CALL IS NOT MATERILISED. IT IS BEING HAPPEN OFTENLY. KINDLY REFUND THE AMOUNT SO DEDUCTED UNAUTHORISEDLY BY THE BSNL. ALSO PLEASE STOP CHARGING SUCH UNAUTHORISED DEDUCTION.

IF SUCH DEDUCTION CONTINUED BY YOU THEN I WILL HAVE NO OPTENTION TO SURRENDER THE FACILITY AND PORT TO OTHER SERVICE PROVIDO BESIDES FROM MAKING COMPLAINT TO TRAI.