Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 447

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
anilpandit1986
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very high noise lavels due to exchange generators running and &high noise lable due to air condition plants running.

Address:Nawada, Bihar

Dear Sir,
Wish to bring your notice, BSNL Telephone exchange of Nemdarganj(Nawada) by department of bihar telecom dist... is violating all kind of environmental acts since it is commissioned.
The notice levels are so high it is impossible for people leaving adjacent to live peacefully .
Residences sleep & children studies are thrown out of gear since years even after complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
NABINA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transfer from mother to son

Address:Hooghly, West Bengal

Sir,
I have applied for transfer of bsnl landline telephone no.[protected] from mother to son.I approached to bsnl exchange serampore with all required documents. Dealing clerk accept the documents and forms. But even after six months job has not done. when i asked about the delay i got different reply at different times like dealing person is on leave, he is not in his table,supply failure,computer system failure, lost your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nakul Raj Sethi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge unsuccessful but amount deducted from bank account

Address:Kanchipuram, Tamil Nadu

My SIM validity has expired so to increase the validity I recharged my mobile online with STV 220 once but the recharge was unsuccessful and i got the message with reference no. [protected].Another time i tried to recharge with Plan continuation Nestham 180 days for validity extension. This time also recharge was failed with ref. no. [protected]. Both time the amount has been deducted from my account. The amount has not been refunded back...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tikuvj
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non working of Broadband / WIFI

Address:Rajasthan

Landline #[protected]
Broadband / WI-FI

The connection installed some two weeks back is not working. The company charged Rs. 2100.00 for the router but it did not work & they replaced the router with additional charging of Rs. 600.00 but the connection is not working. I hereby surrender the connection. Bye-bye BSNL, I can't tolerate the messy service any more.

Would you help, please.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
maharajanp
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for Surrendering Connection

Address:Karnataka

Landline:[protected]

I have surrendered my BSNL connection on August 24th of 2012 and informed that it will take 60 days for the refund which will be sent via cheque. As of today[protected], the cheque has not been dispatched and not refunded the money. However, when I went to the BSNL office they informed that it has been sanctioned and approved on Dec 06th 2012. But there is no fund and stopped issuing cheque for refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahantesh hundre
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request to start again 20 rs sms pack.

Address:South Goa, Goa

sir
why do u'll stop producing 20rs msg pack?.....
first it was like this....
for 20 rs 1000local n1000std....for 1 month...u removed this.
after that u'll stopped std msgs n made this plan for only 15days, then you removed this plan only?


sir plz start producing this plan again....many college student are reliable on this pack...they don't have money to buy again and again...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SRaja123
from Bhubaneshwar, Odisha
Report
Copy

Unauthorised deductions

Address:North 24 Parganas, West Bengal

My prepaid mobile no is [protected], the BSNL Kolkata is unauthorisedly charging rs.7 per 6 days with a message of "Rs.7 charged. Thank you for using Shayari Service. Your service have been renewed. No authority is given to the BSNL nor subscribed to the service. The message is delivered via BV-TESYNG. AND CHARGE IS MADE via NO.59797. This is despite personal pursuation with the customer complaint in the Poddar Court centre.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kaushik267
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delayed raising of Home Landline bill on portal for payment

Address:Ludhiana, Punjab

I pay my all Home landline Telephone bills online at bsnl site "Online Payment of Land Line " telephone .
But I normally faceing problem that when I watch the BSNL SITE for payment every time my bill is being raised delay on portal.

I would like to inform that pls raise my bill of Home land line connection's bill well in time at BSNL SITE PORTAL of ONLINE PAYMENT OF LAND LINE...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Raghurock
from Vidisha, Madhya Pradesh
Report
Copy

EXTRA CHARGES CUT PER MONTH

Address:Chandauli, Uttar Pradesh

I am using BSNL prepaid service. My mobile number is [protected]. On my number unexpected service has been started and 20 rupees are deducted every week on the name of live TV. My mobile handset does not support such functions. Many times we have called customer care and told to stop all of the services, they agreed but every week the same amount is being deducted. So we have stopped recharging the number from a month....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
johnrose355
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against poor customer service

Address:Kanyakumari, Tamil Nadu

Dear sir,

I am johnrose t, residing in thengapattanan (Exchange Pynkulam),kk dist. since 17 yrs I have a BSNL landline service, phone number [protected].
It is with great agony that I wish to bring to your kind notice the callousness shown by your dept. Personnel.
1. For the last 6 month my telephone undergone line crossing problem and which is acting as lying dead and in spite of several...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Khalith Ahmed
from Guntur, Andhra Pradesh
Report
Copy

Shift of telephone

Address:Bangalore, Karnataka

I have given a request for shifting of telephone number 26637739 from Tilak Nagar to Kushal Nagar, KG Halli on December 28, 2012 with acknowledgement no. 19 in Jayanagar Exchange. The commercial officer said your phone will be shifted in 7 days and today is 7th day, but I didn’t have my phone connection back. So today I called to Jayanagar Exchange Commercial office, they said the order has not been passed. Can somebody help me in getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
111abhinav420
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balanced based tariff not working

Address:Uttar Pradesh

Dear sir,

i contacted coustmer care executive on 3rd dec 2012 for enquiry of roaming plans with these mobile nos ([protected],[protected],[protected]),i told the coustmercare executive that i have to go delhi on 4th dec 2012 ,delhi telecom is M.T.N.L. ,if i recharge the roaming plan of 150,it will work there? they replied with yes .i were not satisfied cause there is MTNL ..not BSNL...i confirmed the information 7-9times...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
nausheenfatma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Sending Bill from October

Address:Haryana

I got a new landline connection on 16th october 2012 , and they have yet not given me any Bill for any month.On asking the person shouts back to my mother and says it will get resolved next month no need to bother every time,Moreover,they havnt given any receipt for the connection. i got this connection from T-3 Basement,Bsnl office,Valley View Estates,Gwall Pahadi,Gurgaon-Faridabad Road Gurgaon 122003.

Even the helpline number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shashwat656
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care is not solving problem about gprs.

Address:Begusarai, Bihar

sir I have called custmer care at 1503 many times regarding activation of gprs and configuration setting in mobile.but they are not giving any good response.in haalf call they disconnect call.my number is BSNL [protected].and i have requested for activating internet and send configuration setting.i have purchaged this new sim before 5days.sir please take proper action..
Thanks..i am waiting for your good response....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
M venkata Rao
from Mumbai, Maharashtra
Report
Copy

Huge bill for 3 weeks dead phone

Address:East Godavari, Andhra Pradesh

Hi we are using bsnl mobile[protected]. From last 3 weeks onwards the phone was dead.
But u people sent a lot of bill. May I know how to get a detailed bill?
Is there any chance to stop u r people unauthorized usage of customers phone for their self and
Sending the bill to the customers? Why i am saying this one na, my uncle's phone [protected] don't have any chance for STD.
U people sent a huge bill...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
R
Raghurock
from Vidisha, Madhya Pradesh
Report
Copy

DEDUCTION OF AMOUNT EVERY MONTH UNNECESSARY

Address:Chandauli, Uttar Pradesh

Sir,
I am using BSNL prepaid service. My number is [protected].
Every week 20 rupees are deducted from my account. Many times we called consumer forum to stop all the services they agreed but each week it was deducted. we haven't subscribed for the service. The service on which the amount is deducted is live tv. My mobile wont support the service then why I will activate and use it.
Plz take fast action....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jissan Kuruppassery Augustine
from Ernakulam, Kerala
Report
Copy

unauthorised deduction for WAP services

Address:Ernakulam, Kerala

Un subscribing
My BSNL mobile no. is [protected] my email id. is [protected]@yahoo.com kindly unsubscribe for the unauthorized deductions and SMS services provided, from
http://wap.indiatimes.com/folloprx/follobsnldea.aspx

The unsubscribe option has been sent to my mobile, asking me to click the above
mentioned link, which I couldn't made from my mobile.

Kindly send the unsubscribe...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vashisth
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl telephone and broadband connection broken down since last 10-15 days

Address:Jaipur, Rajasthan

hi... i am yogesh from jaipur since last 10-15 days my area's bsnl telephone and broadband services is broken down for this i have registered a complaint on 1500 helpline number and also for this 4-5 time have visit the jhotwara exchange... they does not give me solution so i am hear for the proper response.. i demand that please give the proper charge to person who is responsible for this... because in jhotwar this is very big fault...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeshkadam
from Upleta, Gujarat
Report
Copy

Unsuccessful recharge

Address:Raigad, Maharashtra

Dear Sir/Madam

I have recharged my mobile through mobile banking (mobile no. [protected]) on 17th May 2012 amounting Rs 1988
Status of recharge from your side was unsuccessful and same amount was debited from my account.
Bank (union bank of india) give me reply that the transaction was successful at that time they give me Operator Id[protected] transaction id[protected] , merchant id[protected].
BSNL...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sabarad
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscription for 'Love SMS'

Address:Dharwad, Karnataka

My Name Gurunath Sabarad & my mobile no is [protected], I dont need Love Message sms service to my Mobile Phone.Please cancel the monthly amount deduction of Rs.15 from my account, immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy