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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 443

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P
PRAFULLKMEHTA
from GHODASAR, Gujarat
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NON PROVIDED NEW MODEM SINCE FROM ALLOTMENT OF BROADBAND ,

Address:Ahmedabad, Gujarat

GOOD MORNING SIR,
I SRI PRAFULL K.MEHTA ALLOTTED BROAD BAND SINCE FROM 2011
WITH TEL NUMBER[protected] .I. HAVE DEPOSITED THE VALUE OF MODEM,SIR AFTER
ONE MONTH MODEM WAS NOT WORK,INSTED OF PROVIDED NEW MODEM THE BSNL
PROVIDE OLD ONE ONE MODEM WHICH IS OFFEN AND OFFEN NOT WORKING PROPERLY
TODAY THE SERVICE PROVIDER SRI MEHUL PATEL TAKE UP MODEM AND REPLY IS AWAITEDbr...
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J
jswntsr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Showing pending bill and send legal notice

Address:Patiala, Punjab

Legal notice pa/tr/p. cell (l)/ln/12-13/153

I jaswant singh was using[protected] under name of ram saran. bsnl showing 4133 amount pending but i want to say: no service no bill. if i used even a kb in any month then yes i will pay bill....
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G
gaurashok495
from Chandigarh, Chandigarh
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non display of bills in time ,on online payments portal,

Address:Ludhiana, Punjab

Every time I make payments of my BSNL landline telephone number[protected] , on online but every time I have to make hundreds of calls for this activity,

I requested all the concerned authorities of BSNL to post or to Display mt landline bill on ONLINE BILL PAYMENTS PORTAL SERVICE

but very very sorry to say that still no solution had been provided by this BEST & EFFICIENT BSNL Company...
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R
reshm36
from Ernakulam, Kerala
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Top up amount of Rs 100 not credited to mob 9496176560

Address:Ernakulam, Kerala

Today morning(6 Feb) i have top up BSNL MOB [protected] from my standard chartered account.Till now the amount is not top up in the account.I have called so many customer care number but the response was much disgusting.Since i have topped from online and from chennai the people have advised to call to CUSTOMER CARE KERALA.When i called customer care kerala no one knows how to handle nor don't know hot to check the status .They simply...
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S
syam raju
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducting balance

Deducting my balance for cricket service and chat messenger services of Rs.15 each for more than 6 months. I have tried to stop this by calling to customer care number of BSNL but there is no option for me to stop a service. Actually I didn't use these services yet, but BSNL is renewing these services without any query and charging me. My mobile number is [protected]....
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E
enveesabu
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

suspension of my number

Address:Kollam, Kerala

Sir,
My mobile No.[protected] has been ported from IDEA to BSNL. Two weeks before I got a
message from +1901 that I have to pay some pending balance bill amount and show the bill
at any customer care centre of BSNL, I approached IDEA office and remitted the balance amount
of Rs. 65 and showed the bill at BSNL customer care centre at Ambalammukku at Trivandrum
on 04.02.2013. (Receipt No.21055BIL1765882 dt...
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M
msmsnair
from Gurgaon, Haryana
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Non receipt of Security Money

Address:Churachandpur, Manipur

Following land line/ WLL connections in respect of this organisation have been discontinued in the month of Apr 2011. All equipment/accessories along with copy of demand notes and last bills were deposited in the mean time for an early refund of `security deposit` of the telephones.

S No Telephone Number Date of receipt of closure Amount Remarks
1. [protected] 07 Apr 2011 500.00
2. [protected] 07...
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V
vishalj1982
from Mumbai, Maharashtra
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Internet Services

Address:Pune, Maharashtra

Dear Sir,

I am having BSNL Broadband internet connection & due to some problem from service provider the internet connection is not working properly from 22nd January 2013. I log complaint for the same at 23rd January 2013 & the complaint is resolved at 30th January 2013. I need waiver in internet rental for this period....
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B
bittulokesh28
from Narnaul, Haryana
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3 month my phone dead and alive very noisy signal

Address:Haridwar, Uttarakhand

sir,
i am jai prakash singh i lived in roorkee my land line phone is parmanent dead and alive very noisy i compland for bsnl sdo but not my problem
is solve.i trubbled last 3 month.line man ask me underground cable is dead and alive .not solve my problem.i not use bsnl broadband but i pay all bsnl bill on time.what to i do. thank you
my land line phone no - [protected]...
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P
Priya Sethi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband Not Working Since 2 Months

Address:Uttar Pradesh

Broadband connected to my Landline no.[protected] is not working since past 2 months..Have made complaints n no. of times,but all is of no use..Bill payments are regular..Phone is working properly..Local office officials not interested in doing & even listening anything..They just want to rest..Thats it..

Pls help...Atleast let me know the procedure to get the braodband disconnected for ever.....
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K
kushcpd
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unstable Internet Connection

Address:Barmer, Rajasthan

My name Chirag Dharwial, My Landline No is[protected]. I have Rs. 750 Unlimited internet Plan as wireless broadband. I am having some big issues from last 2-3 months with stable internet connection.

My internet disconnects itself after every 5-10 minutes. When I called Bsnl customer care & told them about problem, they said that it is server problem you have to face it till 10 PM, after that it will get stable.
br...
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K
kennydhana
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phones dead since more than 1 year

Address:Navsari, Gujarat

To Whom It May Concern,
I am writing this with utmost frustration with PSU in particular with BSNL. I have had[protected] landline phone number for years. Last year around February 2012 Road work was going on to widen the state road and they dug up the phone lines and damaged them. 3 Villages Nava Talav, Pardi, and Sarpore phones have been dead since then. We have complaint the local BSNL office numerous times with no solid answer...
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P
Partheep
from Bengaluru, Karnataka
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Subscribing Services uninformed

Address:Bangalore, Karnataka

Dear Sir / Madam,

My mobile number is [protected]. I am subscribed for travel and living Rs. 8 today morning 3.47 AM. The message which I received is as follows.

"Thanks for subscribing Travel and Living from 55678 at 05/02/2013 03.47 AM for Rs.8 valid till 12/02/2013. To unsubscribe send UNSUBTRAVEL to 5567899."

When I called to customer care, a representative told me I will unsubscribe...
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M
MS Pradeesh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Easy Recharge

Address:Alappuzha, Kerala

Sir, I had done an easy recharge for Rs.100 on 02 Feb 13 but the amount was not credited to my mobile. On inquiring with the vendor (Thalolam Bakery, Chengannur) on the same on 04 Feb 13, He said nothing can be done as SMS details are kept only for one day i.e i[censored] recharged on 02 feb, the details will be available upto 03 Feb 13. Is there any means to ascertain whether the vendor practically recharged the mobile and if he did not, the means...
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V
vk0076363
from Noida, Uttar Pradesh
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No connection even after 16months

Address:Karnataka

Hi,
I had applied for BSNL broadband connection on June 5th 2011. For few months I tracked the details and I was getting the same old lazy response as insufficient cable so we have to wait.

Its been 16months no one has turned up yet to give the connection. I have given 2 cheques of 500 and 625rps each. My work order number is 89035437...
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R
ramakantam
from Kolkata, West Bengal
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unfair deductions

Address:Kendujhar, Odisha

i have using a BSNL number([protected]) for only Internet purpose in 3G data card . i have already DND activated . but it has automatically received a message, dated[protected] "Dear User, you have been successfully Subscribed for Shayari.Amount Deducted Rs 5 & Service Validity 7 day" when checked my main balance ,actually it deducted 5 rupees .i called to customer care they told me we could not returned your money . what...
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P
ply emporium
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network problem

Address:Faridabad, Haryana

we the people residing at southend apartment of charm wood / eros garden face network problem for the last more than one year as the net work is so poor that our cell phones have become non functional and while contacting the bsnl authorities they show their inability to rectify the problem reason being the area is the boarder area (like wise so called no man's land ) between Delhi and Faridabad and who is going to bell the cat dolphin...
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J
jkrishnantrp
from Auroville, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivate subscription

Address:Karaikal, Puducherry

Without my knowledge BSNL has deducted money from my cellphone since January 2013 on the name of service message for Southern babes wallpaper.I don't need this.Please deactivate this daily service message from today itself immediately.
With thanks
J Krishnan
Cell No [protected]
Karaikal...
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M
malsoma
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile bill payment

Address:Aizawl, Mizoram

My mobile bill no[protected] dt 05 Jan, 2013 for [protected] = Rs 407 , was paid through BSNL portal with my Debit Card. and cut the amount of Rs 407 from my account but does not received any payment voucher till today.. how to do? Please help me.......
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S
shahb35
from Pune, Maharashtra
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not get the talk time which mention on the top up

Address:Rajasthan

Sir today I bought a top card of bsnl company for rupees 55. According to top up card I should get talk time of 49.86 but the service provider give me only talk time of 45.20. After this I concer with customer care executive he reply that taxes increase. So I want to told that if tax increase than they should mention on top up card I just bought the card to see the talk time. I don't know that how taxes increase I just want my reamaining...
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