Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir/madam,

I am contiously receiving internet configuration settings from yesterday evening till now but I did not asked for such settings. I have made complain severel times to customer care of BSNL but they did not solve or even tried to solve it and showed anger. I am feeling very much disturbed for it and for this disturbance I cannot even keep switch on my mobile phone.My mobile no is [protected] and I am receiving that disturbing settings in this phone. So please do something immediately. My another contact no is [protected]..plz do something..thanking you..
Yours faithfully
Suman Deb
[protected]
[protected]

While making payment of my landline telephone bill (Telephone No.[protected] through my SBI Credit Card for Rs.947.00, I have not received online confirmation for the payment. Hence I wish to give this cpmplaint. Please look into the same and rectify the same immediately.

Thanks

R.Raghunathan.

P.S. The sum of Rs.947 has been debited to my credit card.

R/SIR/MAM
I have bsnl wi-max broadband internet connection.The no.for this connection was [protected] but now is HB10000137 by the name Mr.Anit Kumar R/O of village Datta teh.hansi distt.hisar haryana.The device is not working from last one month.During this time called several time to the staff of hansi exchange and also meet personally three time but their response is very negative.They are not recieving my complaint not ready to solve this problem.Please solve this.thnaks

Hi

i have booked a new connection for bsnl broadband in the month of October 15th but till now i did not get connection except my allotted phone no i.e[protected].
i have contacted SDE, JTO, DE but no use they all say their is no cable pair for connection from the date of booking , that too we are located in centre of bangalore.
If You can't give connection then how will you Connect India (slogan of BSNL).
My no is [protected] make sure the connection is given ASAP

Please give incoming call details of my landline no [protected] od dt.18/12/2012

I am using bsnl for last 4 years.I have activated a message offer last month,its validity is ending 25-12-12, now I can't continue that offer.Im trying to continue my offer so that my 1690 messages will not lapse.I was called a representative,he does not provide any useful information about my query.What will I do? If im not activate it again,my messages and my money will unworthy.Why do they act like this? It is so disguisting,so many customers are already tired of this kind of comics driven by BSNL. Everything I want to say is that I want justice. Please help me to solve this ill-mannerism done by BSNL.

Dear sir/mam'm,
Thank you for recharging at JustRechargeIt.com seen on my G mail...

My Transaction details
Mobile/DTH Number : [protected]
Service Name : Mobile
Service Provider Name : BSNL
Order Number : ML[protected]
Amount : 135.00

I regret to inform you that due to some error, my recharge was not successful. This is to inform you that i have initiated the refund process for order number ML[protected] for my transaction on http://www.justrechargeit.com/

so, please refund my money hurry!!!!!!!!!!! i need it...

I have been receiving extra charges on my broadband bills for the last 2 months for hungama music and movies which i had not subscribed to. I have been wrongly charged for services i had not asked for nor had utilized. I paid extra amounts for the last two months. So please be refunded extra amount as deductions in my next bill. The hungama service should be immediately terminated from my account.
Land Line No. :[protected]
Mobile No. : [protected]
Dr.M.Parguanan
48, N.G.O Colony
Pudukkottai – 622 001

This BSNL people are charging Rs. 20 per month as easyvault service chrages. I haven't even enabled any services and registered a complaint against that. Nothing happened after waiting for more than three months. Today also they charged Rs. 20. I am not able to contact their customer service after waiting long hours in queue.

dear sir ,
several times i knock my nearest telephone exchange (krishnagar telephone exchange, krishnagar, nadia), but no fruitfull result
from my service provider. it is very hazard for me. kindly take necessary action.

ph no.[protected]

I HAVE AN BSNL EVDO PREPAID DATA CARD....MY CARD SEEING FULL TOWER ALWAYS....NET SPEED IS VERY VERY SLOW....AND IT DISCONNECTS AFTER 10-15 MINUTES.....WHAT A KIND OF SERVICE...HATE IT...

Hi I am getting continuous calls from a BSNL landline number by a girl, Phone Number [protected] on my cell phone of airtel ([protected]), Location NEW DELHI,State NEW DELHI, Operator BSNL. I told them that this a wrong number but she keeps on calling, when called back it was picked up a lady she denies that she ever called on my number. I am fedup with this call, even I marked this number in reject list but I can see constant miss call on a an average of 2 or 3 on daily basis. Please help if this can stop.

Thanks

Pankaj

Hello,

I had surrendered my telephone no. 27480951on[protected] and had done all formalities on the same date.
i had this landline at akurdi.
the bsnl office i did all surrender and billing was of chinchwad.
still i have not received the cheque of my refund after surrender, they say that they have posted the refund, so that refund goes to air i suppose.
pl help me out in getting the refund.

Regards,
Akshay Jain
[removed]

From
Soumen Atta
720/1, Ram Mohan Sarani
P.O.- Baidyabati, Dist.- Hooghly
PIN- 712222, W.B.
Telephone no.:[protected]

Sub.: Unsubscribe the service: "BSNLHungama Games On Demand HUNGAMA MOVIES-HUMOV"
Sir,
Without my approval "BSNLHungama Games On Demand HUNGAMA MOVIES-HUMOV" service has been activated in my broadband account and charges has been added in my BSNL broadband account bill. Please unsubscribe this service with immediate effect. I should be paid back my money also. This is nothing but a forgery. My bill details is given below.

Customer ID: [protected]
Account Number: [protected]
Phone Number: [protected]
Bill Number:99180154


With regards,
Soumen Atta
Email: soumen.[protected]@gmail.com

I have a Internet plan 'rs.850' (speed - 2 Mbps ) but speed is very slow.
& nobody Solved My Complaint I am Trying last 9 Days.
so please solve my problem imminently other voice i m going to The Court.

My email - [protected]@gmail.com
Mobile no. - [protected]
Add. - Police Line Ujjain, Madhay Pradesh.

payment debitted from my account for unsuccessful transaction

Hello,

I have taken the modem from BSNL office Charminar the lady rep sold me it was from shreejay Enterprises in Janauary 2011 few months modem worked well but since October it's not working and it's under warranty I call shreejay to repair or exchange every time they say will send or contact Hyderabad office but nothing happens,,I visit BSNL the lady says the guy rep from it come so exchange it but then he doesn't come over and later on when I contact the guy Madan from the company he agreed the other day he say he belongs to other company.

What shall I do I trusted BSNL and took it and they did fraud by representing private company but now she it's under warranty I want an exchange so please help me.

Model no. DNA-2011
MAC:00:21/2C;55:A6:48
[protected]


Shahana

ihave already instructed you to deactivatet the hungama facilities installed in my telephone no[protected] in the first week of this month itself but still we are charged Rs 258 per month.So please deactivate hungama music on demand and hungama movie on demand facility in[protected] immediately.

My phone no is [protected].From last 7 weeks i am getting a message from +[protected].it says that thanks for subscribing Fusion lounge for a specifed date at RS 5/-.This happens every week.I had never subscribed this service.But i am still getting messages .the money from my account is getting deducted.I had raised a complaint in BSNL ,but the lazy and arrogant service providers are not seeking any atttention to it.
Please look into the matter and advice me.

In past 4 months, I have lodged tons and tons of complaints to BSNL for broadband related issues, and today it was just disgusting the way my telephone was literally disconnected by someone named Mr. Mishra.
He is reachable on[protected] and his mobile number is[protected].

So, here is my most recent complaint email that I just sent today:

"Respected Sir,

In past 3 months, I have lodged several complaints in regards to BSNL Broadband connectivity issues.
Every time I lodge a complaint, on the next day I get a call from Local BSNL Exchange office asking if the BSNL is working or not, when I tell them that Internet Connectivity is down, although I have DSL Link showing up, one old man who calls himself Line-Man comes to my home, changes the telephone wire, checks the telephone by making a local phone call and leaves the home saying that now it is fine.

I tell him that I never had a complaint with the telephone, my complaint is about frequent PPPoE disconnections of my BSNL Broadband, he doesn't even know what PPPoE means.

In past week alone I am facing disconnections of internet at almost every 5 to 10 mins throughout the day and many times it doesn't work at all for several hours.

When I try calling at 1504 from my Land-Line telephone, no one responds call at all, it just keeps ringing for about a minute or so and then the call disconnects automatically.

I want to request you to please take some action.

I have been facing these issues for over 3 months now with no appropriate response at all. These many disconnections are actually giving a lot of trouble in my day to day work.

Even right now as I am typing email, my internet is disconnecting every now and then, please see the attached image showing WAN status of my BSNL Broadband connection.

I tried calling someone named Mr. Mishra on[protected], the man simply disconnected my call by saying that the problem is with cable, not internet. He is not even answering the call now, his mobile number is[protected]. He is not answering on his mobile phone as well.

This is ridiculous the way customers are being treated.

Kindly look into it asap.

Thanks in anticipation."

Completely tired of it now, looking forward to disconnect my BSNL services shortly.