Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My BSNL landline phone[protected] is not working since two week. Inspite of calling several times to the local complaint registration number, nobody is picking up the phone. We also met the concerned in person on wednesday (21.11.2012),who gave us assurance to resolve the issue by thursday (22.11.2012). Still today also I am not able to contact the concerned person via phone nor my problem has been sorted out. It is not possible for me...

I am submitted my phone set, connecting box and last bill copy including payment receipt (provided by post office during bill payment) with application to disconnect connection due to non-availability of service from a long time on Oct, 2011.
During all things submission at Shahpur exchange I am talking about confirmation with BSNL employee but he refuse to giving any receiving as a proof with reason there is no need and also no procedure...

My name is Robin Jindal. I am from Barnala in Punjab state.I want to complaint regading BSNL Exchange employes of Barnala Branch for there ir responsible duties and bad behaviour.Actually i was went to BSNL for submit my BSNL landline bill. In BSNL there are 3 cabines which submit the landline bills.I was entered in the room fo pay bill. I seen nobody is present in all cabines which are made for submit bill of customers.when i ask to other...

On 26.11.2012 at 9.59 pm I have paid the BSNL Bill A/c No. [protected] for Rs.903/- through my Credit Card vide their Transaction Reference ID No. TX[protected] and my card A/c debited by Rs.903/- but we viewed from their paid bill site that they did not received their due amount till date i.e. 27.11.2012. Please do the needful immediately....

Dear sir,
we have complain many times to BSNL office of ghaziabad about their poor network but they haven't listen to our complain. The network is many times very low. after paying the bill only for 5-6 days net works good but after that it works really very poor. the speed that comes to us is only 100 kbps and downloading speed- 10.56 kbps. Im PAying the at time always but also sir i m getting good speed .so it is my humble...

I lost a cellphone carrying a prepaid gsm simcard of cellone haryana circle this week. I lost it at sunday night so, I contacted their customer care no. 1503 about the procedure to block the simcard. Surprisingly, they have a whole legal procedure at the client side, even for a lost simcard ! the call representative guided me to:
1) lodge an f.I.R. In the nearest police station.
2) fax the copy to their number [protected].br...

I applied for Broadband Connection/Telephone Connection to BSNL on the 23rd November,2012. While wiring part was completed on the 26th, I have been told by JE over phone that they do not have Apparatus and as such unable to install Broadband/Telephone Connection. Is the position so precarious with BSNL or are there some other reasons behind this. I have shifted from Airtel to BSNL on the assumption that BSNL are better service-providers....

Hi,

I have a salary account in HDFC BANK saltlake sec-3 branch.Today,I have submitted online payment of BSNL BILL using my debit card. Money has been deducted from my salary account but it is showing the status awaiting bank confirmation in BSNL quickpay receipt details,no transaction ID has been generated,not showing the status paid for current month but the deducted amount has been transfered to BSNL-BILLDESK which...

Sir

I Have a Land Line no.[protected], but it has out of order for a month I complained many times in our local Exchange (Maneed Exchange), but no response.I complained directly to the Exchange officers and register complained though the complained register maintained in Exchange and by Phone. Moreover I also complained BSNL customer care in online.But there is no response. Now what can I do?

Thanks &...

I requested to activate net . card . for one day validity but bsnl activated it for 30 days and deducted . balance of 111 . rs
There is no response of . complaining against it on customer care.
my mobile no.is [protected]....

Dear Sir,

I am Samarendra Jena and my Bsnl mobile number is [protected]. Presently I am in Bhubaneswar and my email id is - [protected]@gmail.com. The connection was during 2011 while i was posted at Port Blair. since then i am using this service even after i am being transferred to odisha. In recent past, numerous deductions have been made for Rs. 10/- (Rupees Ten only) from 54646. I received a message like "THANK YOU...

My mobile number [protected] has been blocked on 25-Nov-2012 at 09.50am and i have lodged a complaint through online on 26-Nov-2012 at 9:25am with reference number-K26AP300315.
But at the same time N.MAHESWARI with the same mobile number [protected] has lodged a complaint for temporary barring as her sim has beel lost on 25-Nov-2012 at 9:50 am (at that same time my number has been blocked).
So, how can an organisation can provide...

Sir, I am a regular user of BSNL of Balikuda block of Jagatsingpur district. My name is M.Hemalata Rao and my mobile number is [protected]. But somebody wants to track my call details.So please keep my call details confidential strictly & do not disclose to any one even if to my spouse also. Please inform Balikuda BSNL exchange & Jagatsingpur BSNL exchange to keep my call details confidential.
Thanks...

Dear Sir,

I am Sanjib Mandal My Phone No. is [protected]

Customer Care is not response properly and ignore my calls
I am suffering my problem 7th Nov 2012 to till date My Complain No. is K07JH300499 dt on 07.11.2012 on 5:10 pm
I recharge 33 Rs. STV (1paisa per 2 second) but my call rate deduct some time 60 paisa/min.
Please return my extra deduct money and proper action on BSNL Customer...

on 23rd November 2012 i purchased new connection mobile no-[protected] by making extra payment at BSNL office near BHARAT NAGAR CHAWK LUDHIANA . i was issued new sim after submission of documents but inspite of passage of so many days the connection have not been activated.

it was my badluck that i liked the above mentioned number and bought it on that day. I also feel bad that in todasys competitive days where pvt companies...

Sir/Madam,

Sir this is Bhaskar bearing Land Phone No:[protected] R/o Rajendra Nagar, Mahabubnagar (Mdl, Dist)....
Sir we are requested u to issue the few days Our BSNL Land Phone incoming calls details.... i.e., from[protected] to[protected]... please take further action and for favor information please.

Thanking you sir,

Yours faithfully

Bhaskar
Mahabubnagar....

Dear Sir,

I live in Pimple Saudagar in Pune, where Ganesh Telecom provides services on BSNLs behalf. I requested for Landline and broadband service on 03/11/12. PSTN[protected] was provided within 2 days but they kept on delaying the broadband service provision. Whenever I checked with Ganesh Telecom representative he kept on telling that there is a problem in port configuration from BSNL side from the wakad exchange as...

tel no 26912005 is temporarily disconnected due to payment not paid in time.All due including the current bill is paid on 23.11.12. Pl inform the BSNL office at hadapser/ lonikalbor to resume the connection to the above tel


p.velumayil
bungalow no. 13
shathikiran society
loni kalbor-pune...

Today morning i.e. 22nd November, 2012, my BSNL prepaid mobile currency balance amount was Rs. 132. I made only one call to home in morning which was less than a minute duration. After that, I hadn't made any call at all. But, when I checked my balance amount in evening it's showing Rs. 123. BSNL mobile operators have unnecessary deducted this amount. And this is second instance that I'm facing this same issue. I request you...

Sir.
I got the Work order No [protected] dated 29/10/12 for my new BSNL broad band connection for my Telphone [protected] The line man has installed the modem on 11/11/12. But the connections are pending till today. The Broad BAND connection is urgently required. Kindly take necessary action to resolve the matter.

regards

Sourav Basu
[protected]
24 EAST POINT
KOLKATA 700078...