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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 455

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V
vickekumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction by service activation without customer's permission

Address:Hamirpur, Himachal Pradesh

Dear Sir/ Madam

This is to report about the cheating done by BSNL team. On my mobile no. [protected], BSNL has activated a service named MANTRA THERAPY from no. 56566 and on 6th of Nov'2012 and deducted a balance of Rs. 5. I have immediately discussed the matter with customer care centre of BSNL. The executive told me that the service has been deactivated but the balance shall be refunded after 24-48 hours. The docket no....
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H
Harmanjot Singh
from Budaun, Uttar Pradesh
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low downloading speed

Address:Rupnagar, Punjab

Dear Sir/Madam.
I am BSNl customer having the connection On Name of Mohal Manjit Singh(grandfather) ,connection Number[protected],,Village-Charrian,,P.o-Singh Bhagwanpura,,District-Ropar,Punjab..I am having Bsnl Broadband 625 unlimited combo plan from last 2 years..Here i am supposed to get downloading speed upto 512 kbps and 256 kbps after 4 gb of data consumption but i am getting only 60 kbps and 30 kbps after 4 gb....I alreay...
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A
anish47
from Noida, Uttar Pradesh
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unnecessary charged and non refund of money

Address:Varanasi, Uttar Pradesh

sir, am a old customer of your network assigned by the number [protected] . Sir i recharged my number by the sum of Rs.100 on 10/nov/2012 at 11:00AM. After 2 hour i received a message conveing that i have been suscribed to BSNL VCS service where as nothing such type of request was sent by me for the subscription of the service.

I called to the customer care executive 3 times, they cancelled my service but havnt refunded my money....
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A
aks884
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONGLY CHARGED

Address:Agra, Uttar Pradesh

Refund of wrongly charged services.
I am a user of your BSNL pre paid mobile service. My BSNL Pre Paid No is [protected]. Recently 01/11/12 I got a message that is " Thank you for Subscribing ZOOM Rs 10/- PER DAY Pack. For that mesg I made a call to BSNL call center and complaint no.given K01UP302153. my pack has deactivated but still deducted amount not REFUNDED.Again on 09/1/12 message from 56566 came and Rs. 5/- deducted...
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A
Anubhav Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim is inactive in spite of sufficient balance

Address:Raigarh, Chhattisgarh

I was using BSNL prepaid number [protected] from past two years. Due to some reason I was not able to use it for some days and when I checked it by dialing *123# it showing that account is inactive kindly refill it and showing balance after it.
I tried 34 special recharge but unsuccessful.
Kindly suggest a way to reactivate it.

Anubhav Singh
BSNL Number : [protected]

Contact Number : [protected]...
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A
Anubhav Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account is inactive in spite of sufficient balance

Address:Raigarh, Chhattisgarh

I have BSNL prepaid sim number [protected] and I am using this from past two years. Recently I was not able to use it for some days and when I checked it showing a message after dialing *123# that your account is inactive, kindly refill it before 13/11/2012 and showing balance after that but giving message separately that main balance is null.
I searched on some forums and recharged it for 34 special recharge for validity but it was...
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S
soniASHWANIKUMAR
from Mumbai, Maharashtra
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MONEY REFUND

Address:Jhansi, Uttar Pradesh

MONEY REFUND
DEAR SIR I HAVE CUT MY LANDLINE CONNECTION ON[protected] AND DEPOSITE THE PHONE SET IN THE OFFICE BUT TODAY MY SECURITY MONRY DID NOT REFUND I WENT ThERE MANY TIMES THEY SAY GO TO JHANSI OFFICE IT IS NOT MY WORK PLZ NOTE MY COMPLAIN AND RETURN MY MONEY SOON I HAVE PAID LAST BILL OK MY NO[protected] MY NAME MUNNALAL SONI SDM KALONI MAURANIPUR JHANSI 284204 MOb---[protected]...
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V
vineetha padimiti
from Hyderabad, Telangana
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BSNL'S FOUL PLAY ON CUSTOMERS WITH HUNGAMA SERVICES

Address:Hyderabad, Andhra Pradesh

BSNL shows off with unknown services to its customers. Their customer support is just disgusting. Support agent contacts customers, offers a new service called BSNL Hungama, will not provide complete details regarding the price and extra subscriptions, lack of customer education, finally the monthly bill shows that you are registered to this service without your knowledge. They charge extra amount on your current bill. This is nothing but...
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kishan sarswat
from Bikaner, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landline phone not working in last 1 month

Address:Bikaner, Rajasthan

my Land line phone no[protected] this phone not working in last 1 month, i have send many application in bsnl department but not working in this matter so please urgent attention in this matter,
this phone is very important for communication my family so please repair this phone as soon as earlier
thanks
Bramdutt acharya
surano ka mohalla
acharya ka chowk
bikaner
rajasthan
my mobile...
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E
Eknath Gangaram Dhokale
from Jaipur, Rajasthan
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wrong deduction of money

Address:Jaipur, Rajasthan

Sir I HAV Eknath Dhokale Living At Jaipur Cannt My BSNL No is [protected],31 oct 12 BSNL deduct my balance of 10rs/day for MIMOBITV SUBSCRIPTION for which i not ask .and i compalint to costmer care about this they told me your money will be refund My Comlaint No is Docet no J31 RJ 302015 of dated 31 Oct 12 till date i was 5-6 times call to Costemer care for the same but they not given any satisfied answer and hold the my phone .I want to...
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S
Safeerkottukkal
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Internet not getting

Address:Thrissur, Kerala

We got net conection , but ,its not working atall.
They are saying , under ground cable have some problem
They can't findout what have problem.
([protected]@yahoo.co.in)...
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A
ashokkhade
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL postpaid mobile billing

Address:Pune, Maharashtra

Sir/Madam
Myself
Ashok Arjun Khade
Mobile no. [protected]
Billing Acc. no.[protected]
BSNL Baramati,Tal.-Pune
Maharashtra
i am bsnl kurshi postpaid mobile user, i have 1 GB data each month .I
taken Rs. 111 plain at 27/10/2012 at that time bsnl person not giving
any information about billing or my 1 GB laps.or my data usable.
I got bill Of Rs. 2055 that i am not expected.br...
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K
Kishore_kumar_verma
from Noida, Uttar Pradesh
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Illegitimate Broadband Bills

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear,

This is a serious complain against BSNL Broadband NOIDA. First of all their broadband service is very bad, frequently disconnects, poor bandwidth because of all these issues I decided to switch to some other provider and gave application for disconnection on 15-March-2012. and they told me that it will be done in 1 weeks time. These guys took good two months to actually disconnect the broadband connection. And they charged...
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G
garagagan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of rupees

Address:Palwal, Haryana

I am a BSNL Cellone customer ([protected]) in Hodal Palwal. Since 27th October I am getting SMSs from[protected] and 5 Re is deducted from my prepaid balance every 5 days for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number...

first my balance deduct of 5 rs.on 27 th oct 2012 in noon time 02:38 p.m. I never subscribed for any such service. when i complaint this to...
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G
ganesh Pol
from Chennai, Tamil Nadu
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unsubscribe follo service

Address:Bangalore, Karnataka

Unsubscribe follo service which i have not opted stop unauthorised deduction of Rs-10 from my account . Regards ganesh...
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V
Vaishai Mehta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT ABLE TO MAKE CALL

Address:Ahmedabad, Gujarat

I use cellone prepaid service. my mobile no is [protected]. i have balance as well as validity service also but when i try to call a no. message CHECK OPERATOR SERVICE comes on screen and call get disconnected. please help and advise what to do....
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A
ashokkhade
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid mobile Bill

Address:Pune, Maharashtra

sir

Myself Ashok Arjun Khade
BSNL mobile no. [protected] (postpaid)
Acc.no. [protected]

I have 3GB per month gprs available in every month
I now i received my mobile no. bill is Rs. 2055
for Sep. 2012 ,even I am not used my all data
, my bill amount is absolutely wrong.

I checked my data from SMS , USG to 53333...
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K
kotireddy610
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing problem in my landline for Friends and Family with a mobile

Address:Hyderabad, Andhra Pradesh

I am using BB850 unlimited connection on my landline[protected] with 350 free calls. Recently I activated Friends & family for [protected] on my landline. During that time I was told I will be charging 27Rs for activation for month and call charges for that F&F number are like 10Ps/min during night hours (9PM-8AM) and 20Ps/min during day hours (8AM-9PM). But in my latest bill it is not done properly. It seems I was charged 1Rs/120...
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K
ketanhorti
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Number Portability

Address:Sabarkantha, Gujarat

R/s sir/ madam,

Regard,
I have made an application for mobile number portability from BSNL to Vodafone for the mobile no:- [protected] on[protected] at Vodafone store, Himatnagar. Gujarat. On[protected], my service from BSNL is turned off but still today my service in Vodafone is not started. My number is out of service since[protected]. I have contacted both the service provider in this regards but neither BSNL...
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V
vivekdwaghmare
from Mumbai, Maharashtra
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Want a list of all incoming call numbers list

Address:Latur, Maharashtra

Sir my land-line number is "[protected]" and I want details all incoming numbers of my land-line number.

One number was given me mentally stress calls that's why I want to complaint on that number.


Then respected sir please gave me details of incoming call of last 2 months.


MY Land-line Number:[protected]
My E - Mail ID : - [protected]@rediffmail.combr...
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