Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir/Madam,

Sir this is Bhaskar bearing Land Phone No:[protected] R/o Rajendra Nagar, Mahabubnagar (Mdl, Dist)....
Sir we are requested u to issue the few days Our BSNL Land Phone incoming calls details.... i.e., from[protected] to[protected]... please take further action and for favor information please.

Thanking you sir,

Yours faithfully

Bhaskar
Mahabubnagar.

Dear Sir,

I live in Pimple Saudagar in Pune, where Ganesh Telecom provides services on BSNLs behalf. I requested for Landline and broadband service on 03/11/12. PSTN[protected] was provided within 2 days but they kept on delaying the broadband service provision. Whenever I checked with Ganesh Telecom representative he kept on telling that there is a problem in port configuration from BSNL side from the wakad exchange as some one from BSNL had configured the port wrongly.

Every day Ganesh telecom kept on telling me that the service will start today. To my surprise I have come to know that my order is cancelled and I am being asked to pay 900/- Rs for placing a new order. They are saying that 900/- rupees will be refunded next month. I am really not happy with the way my order has gone with BSNL. They have already taken 3 weeks but service is still not provided.

As a consumer I am really helpless here. It is easier to get work done from private organizations but not sure what I can do here for BSNL.

I will appreciate your help in it. Kindly request BSNL to take customers seriously and leave the attitude with which all o[censored]s have been living for ages if we want to make our companies and country proud.

Thanks,
Vandana, Vikas

tel no 26912005 is temporarily disconnected due to payment not paid in time.All due including the current bill is paid on 23.11.12. Pl inform the BSNL office at hadapser/ lonikalbor to resume the connection to the above tel


p.velumayil
bungalow no. 13
shathikiran society
loni kalbor-pune

Today morning i.e. 22nd November, 2012, my BSNL prepaid mobile currency balance amount was Rs. 132. I made only one call to home in morning which was less than a minute duration. After that, I hadn't made any call at all. But, when I checked my balance amount in evening it's showing Rs. 123. BSNL mobile operators have unnecessary deducted this amount. And this is second instance that I'm facing this same issue. I request you...

Sir.
I got the Work order No [protected] dated 29/10/12 for my new BSNL broad band connection for my Telphone [protected] The line man has installed the modem on 11/11/12. But the connections are pending till today. The Broad BAND connection is urgently required. Kindly take necessary action to resolve the matter.

regards

Sourav Basu
[protected]
24 EAST POINT
KOLKATA 700078

I have surrendered my telephone number[protected] to BSNL Jayanagar Telephone Exchange on 25th Oct 2012. In the telephone exchange , it was mentioned that, they will arrange to shift to below mentioned address within a weeks time,

VASANTH ACHAR
PLOT NO.10, 06TH CROSS ROAD,
NAYAK LAYOUT, NEAR B K CIRCLE
KOTHNOOR
BANGALORE - 560 076

The above mentioned address will come under GAURAV NAGAR TELEPHONE EXCHANGE Bangalore

We have made an enquiry with GAURAV NAGAR TELEPHONE EXCHANGE and they have told that, they have not received any intimation from Jayanagar Telephone Exchange.

Please arrange to shift my telephone number[protected] to the above address without further delay.

Anticipating your reply at the earliest.

Thanking you.


With faithfully



VASANTH ACHAR
PLOT NO. 10, 06TH CROSS ROAD,
NAYAK LAYOUT, NEAR B K CIRCLE
KOTHNOOR
BANGALORE - 560 076

for CONTACT : MOBILE: [protected]
email ID: [protected]@puravankara.com
[protected]@gmail.com
[protected]@rediffmail.com

UNSUBSCRIBE
Sir,

Please unsubscribe my Bhavishyavani service immediately from my BSNL No.-[protected]. It was activated in my phone automatically and I am being deprived of Rs. 20 every month.
From my mobile no [protected] I tried to send unsubscribe but message is not being sent. I am not at all interested in it.
Please unsubscribe it.

Please Unsubscribe it.. Its a humble request please.

Thanking you

MRS. SEEMA GHATAK

Respectable Sir/Ma'am
I am from last 2months facing problem with the BSNL mobile service. I am using BSNL mobile SIM (prepaid SIM) its number is [protected] (3G connection). BSNL company whenever and whatever amount want to deduct from my prepaid balance is deducting without any information and without any service activation.
Today it has deducted 20rs., without any intimation and from 13 onwards it is deducting daily 5-10rs. If am calling on customer care of BSNL the executive just say that this service has been activated on your mobile even i have not asked to do so. If i say to the executive he/she just disconnect the call and do not provide a reasonable information. While last month BSNL deducted 30rs, and i asked customer care executive, the person said that you will get your amount within 45days. But company has deducted immediately my SIM balance.
My grievance is why company has chosen ordinary people to make its profit? and, When I'll get my SIM balance back

Thank you
Best regards
Sachin Kumar

dear sir i have taken a duplicate sim ([protected]) on 08/10/2012 and till today the sim is not activated i have also called sdo of bijnor bsnl office many times but the sim is not activated then on 12/11/2012 i another sim on same number (sim no.[protected] (mo. no. [protected]) but still that number also is not activate and i am calling the bsnl office then they are saying the same thing again again that it will be activate soon . i am facing many problem without activation of my sim .

gaurav pratap singh
mo.no-[protected]
sim no[protected]
dist-bijnor (UP)

I took a brand new prepaid connection for my iPad on 7-11-12 by paying Rs. 100. Rs.30 for SIM Card & Rs. 70 for the FRC. The mobile number is [protected]. I took it from the Telephone Exchange in Aligarh. The problem with the SIM is that, I unable to recharge it. i called customer care but they are not responding properly. The BSNL office executive was supposed to topup with the FRC. Since then, the customer care & the BSNL office executives are unable to resolve my issue. I'm calling them again & again and nobody is picking up the call.

I found BSNL services below the satisfactory level. Totally disappointing.

My BSNL mobile no. is [protected], my email id. is [protected]@gmail.com,
kindly unsubscribe for the unauthorized deductions and SMS services provided, from
http://wap.indiatimes.com/follobsnldea.aspx

The unsubscribe option has been sent to my mobile, asking me to click the above
mentioned link, which I couldn't made from my mobile.

Kindly send the unsubscribe option to my above mentioned email id. to click the
same to unsubscribe.

Once again I am requesting you to do the needful, to unsubscribe, and stop deducting
the charges for the service, which I have not opted.

Kindly do the needful.

With thanks and regards/
ANIL KUMAR

My balance is deducted on regular basis .Rs 150 is deducted on regular basis.Customer care always say that service is activated, but i had never activated any service.But no respond receive from bsnl customer care.
Mobile No.-[protected]
Complaint No-J14UE303540(registered on 14 October 2012)
J25ue305556(registered on 25 October 2012)
but no action is made.
So please help me in this matter.So that my balance of Rs 150 can be refunded.
Thank you.

I BOUGHT A BSNL 2G SIM AND CONVERT IT INTO 3G AT RS 180 AND THEN I RECHARGED IT WITH RS 225 FOR 3G INTERNET BALANCE BUT WHEN I CONNECT IT FOR USING NET OR DOWNLOAD SOMETHING ,THE SPEED OF THE NET THAT BSNL PROVIDE IS 2G SPEED BUT ANOTHER SIM OF BSNL PROVIDE BETTER SPEED , AND WHEN I CALL TO COSTUMER CARE IT SAYS THAT MY PROBLEM WILL RESOLVE SHORTLY I WAIT IT FOR FEW MONTH FOR THAT MY PROBLEM WILL RESOLVE SHORTLY BUT NOT MY PROBLEM WILL NOT RESOLVE PLEASE HELP ME FOR GETTING ME THE PROPER SPEED OF 3G
MY MOBILE NO IS [protected]

from bsnl number [protected], on 16th november 2012,rs 20 was deducted from the balance on account of Easy Vault service. A sms came and the balance was deducted. No previous registration was done for such service. A complaint was lodged at the customer care service of BSNL, they had assured of an immediate act within 24 hours, but no action has been taken. they had given a docket number of the complaint. it is K16CD300749. I would request for a stern action against such sleazy and illegal process of BSNL. Hoping for a quick action from your side. Thank You.

I Rajesh Sharma had lost my BSNL Sim card No ([protected]) . so please block my Sim card immidiataly . thanks

Dear sir,

My telephone instrument of BSNL WLL is installed in 1999 the no. of telephone is[protected] It is very old instrument iits key pad and battery is not working I request to BSNL STAFF to replace the same so many time but BSNL staff not listen for the same the instument locaton is arural area except it there is no mean of communication to my family because they do not use other mode of communication so i humbly request to all concern take necessary action

Hello sir,
I'm having BSNL Broadband connection at my home. Before I used to have a low speed plan of RS. 500/pm but it was not sufficient for me because I run my own website and I need a lot of data usage everyday. So, I decided to change my paln to RS. 2150/pm and the speed which was promised was about 1mbps but I don't even get 100kbps speed while downloading. When contacting to the BSNL Exchange officers, they just speak too rudely and gives no response to my problem. My money is getting totally wasted since last two months. Please solve my problem asap and all I need is my Broadband speed to rise-up to required speed as per my paln i.e 1mbps!

I hope to get a quick response from here.

Thank you
Shyam Pareek
Mob. [protected]

Dear Sir,

This is Naresh

Iam getting New BSNL Connection on[protected] but still we did not get Daily i am asking to BSNL Office Persons they said

TOMMOROW
TOMMOROW
TOMMOROW
TOMMOROW

17-11-12

AND I ASKED TO HIM please refund my money at least but they did not give back....Please don Needful

Hi,

I had applied for a BSNL broadband connection on 23rd August, 2011 for home purpose in Electronic city, Bangalore.
I did not get a connection till now(16 nov, 2012 - Present day). It has already passed 14 months from the date of my application.

Despite my continuous struggle with the JTO in the BSNL office, I couldnot succeed. They keep on saying within 2 months we will provide the connection and passed the time.

Please suggest what I can do to get the connection as soon as possible. Or can you take any action against this for the delay.

Thanks.

To,
Public Grievance Officer / Ministry of Communication,
Bharat Sanchar Nigam Limited,
Ahmedabad
date.16.10.2012

Subject: Regarding Broadband complaint(Landline Ph.No.[protected]


Respected Sir / Madam,

I am writing this letter to inform you about the most worst customer care services provided by BSNL.My landline no.[protected].& having A BROAD BAND COMBO PLAN Since last more than three years. when I am trying to use it now the network signal is not pick up. Numbers of omplaints made on land line as well as on telephonic talking to Telephone exchange Naroda, ahmedabad and Manager Kakaria, Ahmedabad, to the officer who attending the complaints. But no positive response are made by them so far. Even no body attended the complains. We also made complain regarding not proper working modem which is very old one after making repeated request to replace it. The officers making excuses but not handelled the complain. we also made complain on Online almost one month back.

I am very sorry to bring this to your notice. Hope atleast this time proper action will be taken.

Thanks & Regards,
g.d.khara