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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 452

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Y
Yash Kashyap
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i do not get a 3g speed

Address:Dhanbad, Jharkhand

Dear sir,
Maine haal me hi BSNL 3G SIM kharida h or mujhe 3g speed nhi mil rhi dhanbad me maine ek baar call kr k shikayat ki but kisi ne dhyaan nhi diya.
Problem ye hai ki mere dosto ki 3g sim thik kaam kr rhi h par meri nhi..
maine 3g pack bhi bharwaya but fir bhi kaam nhi kr rhi..
sir please iss problem ko jald se jald khatam kre..
Name- Yash kashyap
Mobile No.-[protected]...
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V
vkumar7363
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband speed is very slow

Address:Bangalore, Karnataka

My name is Koravadi Vasanthkumar residing at Flat No 003, Achuth Paradise, 27th CRS, Ideal Homes Township, Rajarajeshwari Nagar, Bangalore - 560098.
Email ID [protected]@gmail.com, Ph: 28601416
I have a Broadban connection from BSNL. The plan chosen is BB Home Combo ULD 900. Under this plan I am supposed to get 4Mpbs speed upto 15GB data and there after 256 kpbs. Initially we experienced good speed upto 3Mpbs, most of the time...
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A
adityabagla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of Balance

Address:Bhiwani, Haryana

Dear Sir,

I am a BSNL GSM PREPAID user with mobile number [protected] and currently facing an issue of Deduction of balance from my account in the name of activation of vague services which are activated by the company itself, and when call the Customer Care Center for any explanation, those people instead of giving a proper response either DISCONNECT THE CALL or say " sir we have registered your complaint " and within...
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A
akshara123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card and mobile phone is lost

Address:Uttara Kannada, Karnataka

Hi,
I Ramakrishna P Hegde have lost my Cell Nokia handset C300 with a BSNL prepaid SIM on 9/12/2012. I request you to kindly block my number against the misuse of this no by anyone.
My BSNL NO is : [protected]
Thank you...
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N
nagabushanam NT
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stopping of voice message andTodays video

Address:Chennai, Tamil Nadu

Frequently I am receiving voice mail message and deduction of Rs.15 every time. Secondly another message regarding to days video and deduction of Rs.5 every time and even today I received and dected Rs 5.

I am the principal of the reputed girls school at Egmore. I even recomended BSNL broadband to my school replacing reliance broad band. so I hope you would take immediate steps to stop the above two compliants forthwith,br...
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A
atish.patni
from Mumbai, Maharashtra
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Double deduction of amount

Address:Pune, Maharashtra

I did recharge on my mobile no. [protected] on 22nd November 2012. The recharge which I did is failed saying error of “'pay id' is null.” For the same I contacted BSNL customer care on their number of[protected] to get the status on the same day so they informed it did not happen and you recharge it again and your previous balance which is deducted will be reverted back to you within 5 days. So I did my recharge again. After...
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6
68harmohan
from Chima, Punjab
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VERY POOR SERVICES

Address:Ludhiana, Punjab

With reference of above this is to inform you that my bsnl landline connection no.[protected] is dead from last one month, However so many complaint the action not to be taken by the department, Now SDO of department and JE S. Mandeep Singh saying this connection not to be operate.

Pls lodge my complaint and solve the problem on urgent basis i think BSNL provide very poor services to customer.

Harmohanbr...
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S
shivaprasad U S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

looting of public money

Address:Karnataka

With regard to above , one unknown agency without authentic address regularly looting currency from the prepaid mobile, holding numbers 54000010/55888015. These remote numbers did not receive any reply message nor receive call and every time response is coming as number does not exist. But these numbers are sending some unwanted messages and thereafter after they send message informing that Rs. 15 charged to account. Thus without my consent...
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K
Kesava Rao
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want to UNSUBSCRIBE BT-ONMOBL pack

Address:Andhra Pradesh

Dear Sir,

My mobile no is [protected].I want to unsubscribe immediately from the BT-ONMOBL(news) service.
This service has been activated without my approval.I am being charged Rs.20 each month unnecessarily.

I WANT THIS SERVICE TO BE IMMEDIATELY DEACTIVATED.
MY MOBILE NO: [protected].

- Kesava Rao...
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Aravind C Adoor
from Adoor, Kerala
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I received a miss call

Address:Pathanamthitta, Kerala

Hi, Today i.e.[protected] I received a miss call from [protected] on my bsnl mobile no. [protected] at 12:24 PM. When i searched on internet that +9230 code belongs to Pakistan. Please resolve this issue. If need any assistance from my side you can call me on [protected] or at [protected]@yahoo.com
Thanks and Regards,
Aravind C...
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R
Rajneesh Kumar Gupta
from Srikakulam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized charges

Address:Dehradun, Uttarakhand

Today i.e. on 04/12/2012 a service named " Bhavishyavani " has been activated on my number, without my sending any request for such activation.....and an amount of Rs. 20/- has been deducted from my account. When I called Customes Care on [protected] , the customer call officer Mr. Pravin refused to take my complaint and disconnected without letting me complete my statement.
After this when I called 1255599 for making a request...
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Address:Jharkhand

Sir/Madam

I am a BSNL prepaid mobile user. My mobile number is: [protected].

Few days ago, Rs 30 + Rs 12 were deducted from my account balance on the pretext of activation of "caller tune". I, however, have NOT activated any such service. I have been trying to reach the BSNL Customer Care through mobile but they could not be reached despite several attempts.

Therefore, I have been forced...
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K
kumara4357
from Pune, Maharashtra
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BROADBAND NOT WORKING FROM LAST FOUR MONTH

Address:Varanasi, Uttar Pradesh

Sir,

My BSNL broadband CONNECTION NO IS[protected].Broadband is not working from last four month. I have made a no of online as well as verbal complaint. Complaint is being closed by BSNL without attendind.

I am continuosly paying broadband charges without availing services from last three month.

This is injustice from customer and also height of negligance from BSNL team which has closed almost...
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K
ketanmaheshs
from Tekari, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM NOT ACTIVATED

Address:Bangalore, Karnataka

Sir/Madam,
I took new connection on 22 Nov 2012 and SIM is not activated till date. I went to BSNL Customer care and met them and ask about my SIM activation then they said that we will shortly sort out your problem. After three days I again went to Customer Care but no benefit of that and I am fed up with this. If I had taken any other SIM then there nowould have no problem like this....
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P
prathip001
from Mumbai, Maharashtra
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NO NETWORK COVERAGE FOR past 2 month

Address:Salem, Tamil Nadu

for past two month i dont have bsnl cdma coverage.
i have complaint through various sources but still no action has been taken. they just simply reply that it is a network issue we cant do any thing.
i activated evdo unlimited 750Rs plan
and my money got wasted for past two month
i checked my modem in other area , it works
my area saradha college road, behind LRN residency hotel salem 636007.
kindly...
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K
kppar27
from Noida, Uttar Pradesh
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BSNL landline broadband 0120 2649428

Address:Ghaziabad, Uttar Pradesh

My broad band land line no is[protected] and the Internet connection is not working for the last 15-17 days. A formal complaint has already been done in the exchange but nothing has been done till date. I have already paid the broad band charges for the entire year. Please look into it and resolve my issue at the earliest. The customer care numbers are given but no body picks up the phone.

Thanks & regards
Parimalbr...
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R
rai654
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROBLEM NOT SOLVED AFTER 15 DAYS

Address:Uttar Pradesh

Dear Sir, I am proud to be a part of BSNL Mobile (Mobile No. [protected]) from Ballia Uttar Pradesh East. Recently I have Ported from Uninor to BSNL on 04 Nov, Since that time I am not receiving SMS from other network ie. Reliance, Airtel, Vodafone etc. Only receiving SMS from BSNL mobile Networks Local and STD both, I am able to send SMS to any Network.

Called Customer Care on 16 Nov vide Docket No. K16UE308581, 24 Nov vide...
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A
akhil2388
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unfair balance deduction

Address:Shimla, Himachal Pradesh

my bsnl number is [protected] .value added services is being added to my number without my consent .i've called up customer care a lot of times.they do not stop the service and further add a new one . presently there are 3 value added services activated on my number but i havent requested for any of them
please help me...
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E
eravinder
from Nizamabad, Telangana
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cancellation of subscription

Address:Andhra Pradesh

My BSNL land line number is [protected]. In my monthly bill number[protected] dated[protected] , an amount of Rs 210.77 has been charged towards one time charges under subhead HUNGAMA MUSIC ON DEMAND, HUNGAMA MOVIES ON DEMAND and HUNGAMA GAMES ON DEMAND for which we never have subscribed. We therefore request you to cancel the subscription for the above mentioned services and refund/adjust the amount in next month bill.

E.Ravinder....
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T
trib09
from Nilokheri, Haryana
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Unnecessary deduction of amount from prepaid balance

Address:Sirsa, Haryana

sir
on my mobiles no. [protected] and [protected] Rs 50 has been deducted from my balance. I have not taken any additional service on my mobiles, my point is that without any information, intimation and any reason why balance is deducted from my account.....

kindly take necessary action against my complaint..

with regards,
Kulveer Singh....
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