Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir/Madam I am very upset due to regular deduction from my account.In just one month they deduct my 45 rs without any reason.I got the sms that thank you for subscribe service and total deduction is this.But i never activate any service from my side.when i called them than they said that you activate this service so thats why they charge me.When i said that please unsubscribe my this service then they said that ok we done it.But after 2 or 3 days again deduction means they deduct my some rs from account .Realy thats very wrong thing.No other cellular company doing this.And they said that the deducted ammount in non refundable.Please help me out and i want my whole money back.Please do it.You can contact me on my nos...[protected],[protected]
Please take the action
Thank You

I bought a BSNL sim on 10/12/12(Monday) from a retailer (Manas, [protected]),He told me that, your sim will be activated within 12/12/12 and network will come and call 1507 for document verification. Still there is no network in my phone. So i went to BSNL Customer service Office which is situated at Patia, Bhubaneswar. And they said me that, original document is sent to Head office at Rupali Square, Bhubaneswar. Today is the 4th day ,at first retailer said that sim will be activated within 24 hrs, but now he is saying that, you have to wait for more 4 to 5 days
I have no option left. So i have complained in your site, Please help me...

MY SELF-Asaf Khan([protected]).

My GSM Mobile Number:[protected]. It is working in Anbu Jodi Plan. My validity will be expired on 11th December 2012. So,I was top up for Rs.81/- through online on http://portal.bsnl.in/portal/ site on 10th December 2012. But my mobile validity has not extended. Then, I was registered a complaint through customer care services on http://bsnl.sparshindia.com/complaintportal/complaintportalpage.aspx?circle=TN site on 11th December 2012 morning. They given Docket No.L11TN300132 for future correspondence.

But So far, no response from customer care as well as no validity extended of my mobile number. Please rectify my complaint at the earliest possible.


S. Sakthivel.

not able to unsubscribe from Xgen Plus Bsnl service
I have been automatically charged for the Xgen Plus Bsnl Service with out any notice/ pre msgs and they charged 50/-.When I tried to unsubscride it it also cost me 2/- and the reply message was "you can not opt out from the plan as the plan chose by you has 13 months locking period" . I did not subscribe this service, infact i did not even had any idea about this service at all and i do not have any use from this service for which i am loosing my money every month .So i kindly request to help me on this to unsubscribe.
My mobile no. [protected]

new bsnl sim tele verification in roaming ? mera gaoo uttar pradesh me hai roaming ke karan maine 03/12/2012 ko naya sim liya banl ka uttarpradesh se. 11/12/2012 ko network aaya lekin tab tak main mumbai aachuka tha ab tele verification no .1507 pe call arne pe customer care ko call hi nahi jarahi hai . what an i do plz help ?

RESPECTED SIR,

SUB:- BSNL LANDLINE PHON EK MAHINE SE DEACTIVE BROADBEND ACTIVE-DEACTIVE & OFFICER(BHATT SIR)KA AVIVEKI VARTAN AUR COSTUMOR KI COMPLAINT SOLU. NAHI KARTE.


Dear Sir,
Namaskar uprokta subject ke sath aapko yah batana chahta hu ke hum gov of guj. org. ITI se hu. hamara gov. bsnl. landline phon kayee baar se bandh hota he. baar-baar hum us officer se complain karne jaate he. to phon chalu karne ki baat to aur par hamko avivek vartan,sanshuthkark jawab nahi dete. kayee baar lekhit complaint kee. lekin hum fault repair karne ke alava. jo chahe manme bol dete he. jab hum use kahte he ki hum cunsumer complaint karege,fir bhi hamari nahi sunte. kahte he tumare se jo chahe o karlo. fault nahi hoga. chaar taluka is officer se naaraj he upri adhikariyo se baat hum karte he to hame vahi se bhi santushth karak jawab nahi milta.aaj hamari gov. iti office se pichle 1 month se bsnl landline phone bandh he. lekhit me patra diya to bhi nahi sollution hua,.faul likhane jaate he to ulti hamko dhak dhamki dete hai parcho ham fault likhane gaye to hum par jo chae bolne lage aur bars pade.yeh officer nahi koyee fault repaire karwate nahi sntushkarak jawab dete aur nahi naya connection dete. ulti BSNL ko khot me dalte he. smay par apni duty nahi bajate.kabhi bhi jao o officer vaha nahi hota par uska koyee ek aadmi hota he. complaint likhta he to thik nahi karta. meri aap sir se cunsumor se binti he ki aap hamara jaroor takniki ka solution karege aur us officer se action lege jise pura taluka ki costumor se bhalayee hogi.



Thank
INDUSTRIAL TRAINING INSTITUTE KHAMBHA
[protected], Mo-[protected]

BSNL PALARIVATTOM - TELEPHONE NO[protected] LANDLINE.

MY ABOVE LANDLINE PHONE IS NOT FUNCTIONING PROPERLY. THE INSTRUMENT ITSELF (WHICH IS QUITE OLD AND MADE UP OF
PARTS FROM DIFFERENT PHONE INSTRUMENTS) NEEDS IMMEDIATE REPLACEMENT.

THE FAULT IN THE LINE IS TO BE CORRECTED AT THE EARLIEST.

THANKS.

Un subscribing
My BSNL mobile no. is (+91)[protected], my email id. is [protected]@gmail.com,
kindly unsubscribe for the unauthorized deductions and SMS services provided, from
http://wap.indiatimes.com/folloprx/follobsnldea.aspx

The unsubscribe option has been sent to my mobile, asking me to click the above
mentioned link, which I couldn't made from my mobile.

Once again I am requesting you to do the needful, to unsubscribe, and stop deducting
the charges for the service, which I have not opted.

Kindly do the needful.

With thanks and regards,
ch.n.v.sri rama chandra murthy

I have some missed called from an international number [protected] several times, first time when i saw missed call in my mobile i call him back and amount of Rs. 20/- deducted from my mobile balance.
still the missed call comes within every two or three days.

kindly advice who to stop it.?

thanking you

Pramod
[protected]
Jodh[pur

I RECEIVED MY BSNL BROADBAND BILL OF DEC12 MONTH AND IN MY BILL 3 TYPES OF CHARGES WERE ADDED. AND WHEN I COMPLAINT BSNL.HUNGAMA.COM TEAM TOLD ME "we won’t be able to provide you refund for the charges levied on your BSNL bill as when our sales executive called on your landline number[protected], “Mr. Pravesh Mittal” gave us permission to activate the services on telephonic call. Our executive called on 02nd November, 2012 and informed to “Mr. Pravesh Mittal” about the services, benefits and charges. Thereafter “Mr. Pravesh Mittal” provided us his details i.e. email id and mobile number to activate the services and received Login Id and password

BUT HIS EXECUTIVE NEVER TOLD US ABOUT THE CHARGES , HE TOLD US IT'S FREE OF COST ,
SO THATS WHY I GAVE MY DETAILS TO SEND THE LOGIN ID AND PASSWORD.

TIS IS COMPLETELY CHEATING WITH CUSTOMER ON BEHALF OF BSNL....

KINDLY HELP ME TO RESOLVE THE ISSUE. AS SOON AS POSSIBLE.....

Hello Sir,
I am BSNL students suvidha prepaid customer since ever the plan was launched in Kerala. As per the plan there was sms offer that 2000 sms per month for free. This was very much helpful for me to communicate with my collegues. now bsnl is charging 0.05 paise per sms for the students suvidha customers. kindly keep this complaint in your consideration as there are lots of customers like me who were cheated by BSNL like this. Eventhough the sms regulations are fixed by TRAI acts it was still comfortable for us with the plan. The plan itself was initiated by offering the free sms 4 years back. We people want to be stabilized... dont let the mobile networks to alter the basic plans like these after 4 or 5years. its like we were under their trap for these 4 years. hopes for the best action Sir, Thanks for the time....

My Landline NO[protected] is not working since September 2012.
Twice complaints was lodged vide complaint No [protected] around 9th Sep 2012. and vide complain No [protected] dated 28th October 2012..
Since nothing happened, a letter regarding the same complaint was personally handed over to the customercare on 7th November with the details.
Still the phone is dead and bills are being generated by BSNL continuously and the same is being paid by me.

I would like to have the telephone and broadband connection restored and the amount of the last three bills to be refunded/adjusted in future bills

One person (Manoj ) hase came to my flat in A Narayanapura on 1st dec 2012, and interduced himself as BSNL broadband agent, he has ID proof. he has some bsnl plans list, one portable color printing machine. I paid him 5130 for new connection. he said they will give one wi-fi router, landlane,. since that time his mobile number is switched off or out of coverage area. his number is [protected]. in the bill it was mentioned address of dommalur BSNL office. the toll free number also not responding.

Please trace the guy & help me.

i have recharge my bsnl number [protected] with rs.55 on dec3, 2012 and today (dec. 10, 2012 with rs. 135 and rs.50 respectively still my acount is active and my balance is showing null only incoming is allowed and i can't make any calls from my mobille as i recieve the message your acount is inactive plz refill ur acount before feb ,,as i have already recharged my account with more than rs.250 so plz help me . i want all these amount credited to my bsnl no. [protected] ,,,i have also recieve message of crediting account still man balance is showing null,,,plz plz resolve this problem

I am having BSNL landline with number[protected] and activated the Music on demand facility of BSNL two years before. It is kind informed that, I am not using the facility for the past one year. But, my phone charged with MOD onetime charges Rs.149/- on every month. Further it is kind submitted that I decided to deactivate the Music on demand facility to my landline number[protected]. The local BSNL authorities are not able to deactivate this. Kindly see that and may please be deactivated the MOD facility from my landline number[protected]. My mail id is [protected]@gmail.com
Bhaskar, [protected].

Dear sir,
Maine haal me hi BSNL 3G SIM kharida h or mujhe 3g speed nhi mil rhi dhanbad me maine ek baar call kr k shikayat ki but kisi ne dhyaan nhi diya.
Problem ye hai ki mere dosto ki 3g sim thik kaam kr rhi h par meri nhi..
maine 3g pack bhi bharwaya but fir bhi kaam nhi kr rhi..
sir please iss problem ko jald se jald khatam kre..
Name- Yash kashyap
Mobile No.-[protected]

My name is Koravadi Vasanthkumar residing at Flat No 003, Achuth Paradise, 27th CRS, Ideal Homes Township, Rajarajeshwari Nagar, Bangalore - 560098.
Email ID [protected]@gmail.com, Ph: 28601416
I have a Broadban connection from BSNL. The plan chosen is BB Home Combo ULD 900. Under this plan I am supposed to get 4Mpbs speed upto 15GB data and there after 256 kpbs. Initially we experienced good speed upto 3Mpbs, most of the time above 2Mpbs. But now we are getting between 128kpbs and 256Kpbs. Please resolve this issue.

Dear Sir,

I am a BSNL GSM PREPAID user with mobile number [protected] and currently facing an issue of Deduction of balance from my account in the name of activation of vague services which are activated by the company itself, and when call the Customer Care Center for any explanation, those people instead of giving a proper response either DISCONNECT THE CALL or say " sir we have registered your complaint " and within a week or so again some service is activated and again my balance is deducted. NO RESPONSE FROM ONLINE COMPLAINT FILING ON BSNL SITE AS WELL. I will be truly grateful if either i get a permanent solution or a chance to talk to someone responsible or authority who can answer me instead of disconnecting call.

ADITYA BAGLA

Hi,
I Ramakrishna P Hegde have lost my Cell Nokia handset C300 with a BSNL prepaid SIM on 9/12/2012. I request you to kindly block my number against the misuse of this no by anyone.
My BSNL NO is : [protected]
Thank you

Frequently I am receiving voice mail message and deduction of Rs.15 every time. Secondly another message regarding to days video and deduction of Rs.5 every time and even today I received and dected Rs 5.

I am the principal of the reputed girls school at Egmore. I even recomended BSNL broadband to my school replacing reliance broad band. so I hope you would take immediate steps to stop the above two compliants forthwith,

Thanking you,
Nagabushanam

N.B;- Incidently I thank you for taking prompt action against my previous complaint regarding restoration of ISD to my cell no.[protected].