Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hello Sir,

This complaint is regarding recharge done but not received!
I have done recharge of Rs.220 for BSNL Number [protected] on 5th Nov 2012 at around 11.45 am. The number is registered with Mr.Prakash Gadewar's name.It has been noticed that the recharge is not received, so I called upon the customer care of BSNL.
I came to know from Customer Care representative that the recharge is done successfully...

WITHOUT CONSENT OF CONSUMER HOW CAN COMPANY RENEW THE FACILITY IN THE MOBLIE.KINDLY UNSUBSCRIBE THE SAME FROM MOBILE NO:-[protected] ,WITH IMMEDIATE EFFECT....

I am using BSNL prepaid mobile connection having no. [protected].
I am facing a problem that my balance is deducting continuously.
When I talk to customer care they said you applied for some internet services but I had not applied for any such services & my mobile phone does not support any internet access.
Customer care person also said that they are not responsible for activating any service & they don’t know...

STV 300 (Special Tariff Voucher 300) not listed in the drop down menu under online recharge of pre-paid connections in "portal.bsnl.in". Unable to recharge online. STVs upto 185 alone are listed in the menu. Filed online complaints several times and reported to the customer care centre. Will somebody notice? (Dr.P.Balachandran [protected] Kerala)...

SIR/MADAM,

I AM TUSAR KANTI BISWAS, FLAT NO. 3H, 118 FAKIR PARA ROAD, BEHALA, KOLKATA-700034.

WHILE PAYING TELEPHONE BILL BY CREDIT CARD THROUGH INTERNATE I PAID PAID TWO TIMES MY TELEPHONE BILL. BUT TRANSJUNCTION WAS INCOMPLETE DUE TO SOME INTERNATE PROBLEM. TELEPHONE BILL AMOUNT RS. 1219/- AND IT PAID TWICE, TOTAL AMOUNT IS 1219+1219= 2438/-.
AS PER CREDIT CARD STATEMEMENT AMOUNT HAS BEEN PAID TO BSNL....

I got bsnl broadband combo 900 ULD Plan on 26th September, 2012. This plan is supposed to provide 4 mbps speed upto 8gb and beyond this 512 kbps but as the connection started I got only upto 200 kbps which is roughly like a 2 mbps plan and after several complaints they solved this problem after 10 days. Till then I've used 7 gb of data. I could download only 1 gb of data at 4 mbps (450-500 kbps).
But I'm experiencing this...

I am using BSNL Broadband 500+ combo plan from about past two years. According to this plan, 175 phone calls are free and internet download limit is 2.5GB and night 2AM-8AM free download. My BSNL phone number is[protected].

Untill March 2012, the average bills i used to get where amount INR 662 (including VAT).But in march 2012 i did not receive my bill. The same thing continued till July where i did not receive my bill even...

sir./madam
i was recharging my mobile through billdesk payment gateway for BSNL,amount of rs. 110 debited from my SBI account, TRANSACTION REF. NO.-IGD7968000 but at last moment bill desk was showing that this is encrypted site and third party can access your information so i in continue and cancell option i have opted cancel by mistake, now how can i get my money return back,
...

I have recently got a new sim ([protected]) from BSNL office in Faizabad since my old sim was stolen last month. Although I have recieved the new sim but the balance amount has not been transferred. I tried to recharge it but it could not be recharged. Moreover today the sim was blocked even for incoming calls. Please reactivate the services on my number and transfer the balance as soon as possible....

Dear Sir,
I have applied for a new telephone connection at naranpura, ahmedabad exchange 2 month ago.We are given tel no. 27910073.We have repeatedly visited Naranpura office but the response from bsnl staff is really disappointing.They are forcing us to take WLL line which is not working well in that area.In that area many peoples are having WLL but all are suffering from poor conectivity etc.Apart from that, I need to use internet...

'm ANAND DJ from BANGLORE
My BSNL Number :[protected]

No incoming and outgoing.
.
i cant call to customer care. so i dial from my another number ([protected]).
I dialed customer service center and told my problem. A customer care executive asked to hold. After a long time he replied that he's not responsible for this and wait until this complaint will be solved or "if you are in hurry...

Cricket wallpapers ab sirf Rs 5 mein! Click http://wap.indiatimes.com/red.html?i=2105
30/10/2012 6:50pm

This message send on my no.[protected] on regular basis and deducted Rs. 5 each time.
I complained three times to my customer care([protected]).
The details of my complains are....

Dear customer, Thank you for calling BSNL Wireless call centre, your docket number is J23UE306051 for complaint...

Sir,
I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly block the SIM Card to avoid misuse of my mobile number.

My Mobile #: [protected]
SAMSUNG MOBILE


Please block the Sim card and also lock my mobile with the above mentioned detail
Regards,

SEBIN JACOB
Alternate contact number : [protected]...

Hi,

BSNL Broadband NON refund

I had landline connection along with Broadband. I disconnected the connection on Oct 16, 2010 and submitted all the Instruments to BSNL Kayamkulam on March 18, 2011 and I have the receipt as proof. The A/C no details is WLL [protected]. I was told that refund will be credited with in 2 months.

Now more than 1.7 years have been completed and till now I haven't...

Its been about 3 weeks now that my land-line has been dead. After several calls to the local telephone exchange filing complaints, they kept giving false promises that the technician would come to fix the same.. besides several calls, a couple of visits were also made for the same but till now the line hasn't been fixed.. The local telephone exchange failing to come to my need, i approached the customer care and filed a complaint for...

My name is I.v.v.Raju. iam using cellone prepaid since 2009.on 18/10/2012 recieved sms on 6:45am that you have charged Rs.42 for the activation of caller tune ,althogh i dint send any request for that.i call to customer care ,they said we have taken the coplaint,and deactivated the caller tune ,but they dnt refund the amount.is it correct way to treat the customer by the country biggest network ,shame on your path .now i want my debited...

I hold BSNL mobile SIM connection. Of late, I started receiving the message on early morning, around 8-9am every day, saying 'Thank you for using Value Pack Service. You have been charged Rs. 10'. I have not subscribed for any such service with BSNL and so far I have lost Rs. 25/- till date. Though I have registered my complaint with complaint docket number 'J2KT332765' there is no resolution so far.

I...

sir, my mobile no is [protected]ich . i have been charged Rs15/month from last 3 months for astro love sms which has been subscribed automatically. i had tried to contact to customer care on phone but the phone disconnects automatically.then i got a message saying your astro love sms pack wwill renewed in two days. to unsubscribe send sms " UNSUBLOVE" to 55888.so i did the same thing and send the sms but again i have been charged...

mera bsnl aind line teliphon no.[protected] ko mene 24/03/2011 ko sabhi bille pey karne ke bad disconect kara diya thha uske bhi bsnl dipartment matura se bille ricorvari ke notic mil rahe he...

To. 26th Oct 2012
The BSNL Authority,
Lucknow


SUBJECT : WRONG DEDUCTIONS FROM THE PREPAID ACCOUNT ( MOBILE NO. [protected])

Sir,

This email is to voice my strongest dissatisfaction regarding BSNL...