Bharat Sanchar Nigam [BSNL] Complaints & Reviews

This is Umamaheswaran , residing at,alandur,chennai-16 .My telephone was dead for more than15 days .

I have registered the complaint on 2 week back ,but they closed the complaints without resolving the issue so , i have registered new complaint again.

WAIVE -OFF the BSNL Bill for the period it was dead ,because most of the months i use my phone only 15-20 days and pay the rent for broad band for 1 month.br...

I have been automatically charged for the Xgen Plus Bsnl Service with out any notice/ pre msgs and they charged 50/-.When I tried to unsubscride it it also cost me 2/- and the reply message was "you can not opt out from the plan as the plan chose by you has 13 months locking period" . I did not subscribe this service, infact i did not even had any idea about this service at all and i do not have any use from this service for which...

To
BSNL
Chowk - Lucknow

Respected Sir,

Sub:- I have got a Plan o[censored]LD COMBO 1350 4MB not getting the Speed Very Slow Internet, Very Pathetic Service on Tel No.[protected]

I am using BSNL Landling and Broadband Service since January, 2012, now i have got a Combo Broadband plan o[censored]LD BBG COMBO 1350 4MB but i am not getting sufficient speed the speed i am getting is less...

Sir,
BSNL Mobile UPE circle deducts Rs.5/Rs.10/Rs.20/Rs.8 from my Mobile connection nearly everyday, without any intimation or notice, when approached service center, a girl will pick up the phone and blame me for the same, saying that you have activated some ridiculous services.
I haven't replied to any calls nor SMSs yet they deduct the amount. I am totally helpless because no one hears in BSNL.
Nor they are ready...

I am facing serious network problem at my home situated in the municipal area of bhubaneswar, near Khandagiri, coming under AINGINIA CERCLE. No body is taking the responsibility of this network failure. As I am a Doctor by profession, i could not able to receive or made calls most of the time. Some times patients feel as if i am not receiving the calls intentionally or rejecting or disconnecting.
So pl help me to solve my problem...

I am presently using Broad Band Home Combo Plan 900 on my home landline phone.

I am having internet connectivity problem in my home broadband connection.
Often the internet connection gets disconnected and sometimes is not functional at all.

I have given complaint three times and they have asked us to bring the modem
with laptop. They have checked and said the modem is OK.
Still the problem...

Dear Sir/madam, we were once BSNL costumer our ph no: [protected] with all due respect i must say in the most polite way possible: BSNL customer service is the worst ever.We were using bsnl landline+broadband, for almost 10 years and now when we moved to a new location.They blindly rejected our request for installation of landline+broadband, due to requirement of installing a separate box.Not only that they even have to refund an amount of...

I am a Bsnl wireless prepaid cellular service customer...From last 2 months at various incidences a charge of either Rs5/- or Rs10/- or Rs20/- is deducted from my account for different services which are not requested by me.
As soon as i recharge my account the amount is deducted within3-4 days..leaving the balance to either Rs1 or Rs2.
During the duration of last 2 months atleast 6-7 times my balance is deducted in a similar...

my land line not working for past 10 days complanit booked in 198 but no action.Before one year this is also occured,my mother driectely went to book complaint in thottipal exchange, that time my mother gold chain( having 24gm ) theftedBSNL IS RESPONSABLE FOR MY LOST...

My BSNL landline telephone Number :[protected] at 99-Balaji Nagar, J.K.Road, Narela Shankari, Bhopal-462021, Madhya Pradesh, India has not been working since one and half months.

I have tried to lodge my complaint on BSNL computerized number 198; but it was not working properly.

I request that my above landline number be retified immediately

P.V.V.SATYANARAYANA MURTY...

I am being charged Rs. 5 every week for an useless message. Please deactivate it from my number [protected]....

Dear Sir
I am service taken of sim bsnl east from bsnl service provider. My complaint is in my sim mobile no is [protected] . on dated 16 october 2012 the company deduct the payment of DATING7 service of Rs.7/- and again send message ur dating7 renewed on 23 october 2012 . But sir i am not taken that service on my cell no .Today i talk to customer care the executive is Mr. Vishal at 22:31 pm , that person didnt listen my complaint...

My Mobile no is [protected].I am recieving the message from BT-ITIMES and unauthorised deduction of Rs10/7days. Kindly unsubscribe the follo and stop deduction immediatly and send message to my mobile no.My Email ID - [protected]@gmail.com...

Sir,
My land line (BB) No[protected] is out of order since last two months and I had lodged an online complaint on 06 September 12. I had also approached BSNL office staff Kaduthuruthy many times for rectify the fault. But they have not taken any action till date.

Therefore, you are requested to instruct concerned office to take necessary action to get it repaired at the earliest....

dear sir/ma'am,
the land line numbers[protected], and[protected] both the have been shifted to the address # 81, 5th cross, adarshanagar, brindavan layout, haramavu, banaswadi post banglore-43.. It is almost 2 months and the connection has not been provided yet.. When contacted the nearest bsnl customer service centre reply is always ''no feasibility'' .. I don understand in this modern day , and that...

I am a subscriber of BSNL for the past 6 months, it is a very bad experience, my phone is out of service most of the time and broadband is also unreliable, I pay 850 rupees monthly for the service and all said and done I do not get my money's worth. Any attempt to contact BSNL customer care is futile as either the numbers are not working or there is no response.

It has been almost a week and my phone is not working. I...

I would like to register a complinat against BSNL, PUNE, Yerwada/Viman Nagar.

Vide a letter PTR/TRA/ESAT/ICB/5057 DT. 17.09.2012, BSNL is sending a letter with complete baseless and wrong information and warning me stating recovery of bill outstanding Rs.2505/-.

I would like to put some fact here. Last several month the telephone line bearing no.[protected] is not working since many months. But every month...

I am Sandeep Kumar K, using the BSNL Broadband service in Lalkuan, Nanital district, Utharakhand for the last one month with my telephone number [protected].
From the day I had started using my Interet a month before, I'm facing the problem of getting disconnected the internet just after 5:40 PM everyday.
I have been complained many times about this problem to the BSNL employees at Lalkuan. But still I'm facing the...

Dear Sir,

On 18.10.2012 at around 21:28 Hrs. I received a Message from "[protected]", thanking me for subscribing for "Bhavishyavani Pack" for which Rs.20.00 will be charged par month. Before, I could read and react to such false message, the amount has been deducted from my Balance and I again received a Message from "BP-ONMOBL" at around 21:39 Hrs. confirming deduction.

Since, this...

I am loganathan.I booked new landline connection from BSNL 0n 04/10/2012. They allocate one number[protected] and give me a receipt . But yet connection is not given. I complaint many times and also ask about this to the local exchange. They said here connection are full and not able to give you a new connection. .so, kindly do the needful action as early as possible. my order no is [protected].


Thanks & Regards,br...