Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,
I have repeatedly compalined that my landline telephone SH-[protected] with Broadband connection is completely not working since very long time. But no response for the reason not known to me. If it is due to outstanding bills, I would like to clarify that I never defaulted in paying my bills. So, naturally I have to go for bsnl 3G (postpaid) which is also not serviceable in my locality. Now I am fed-up with bsnl. Now I want to disconnect them perpamentlly. I don't want them anymore. Kindly send me disconnection form to my e-mail address : [protected]@ymail.com

Stowman
Shillong-01
Meghalaya

Dear Sir,
I,ve recharged my mobile with 550 full talk time and balance came but after approx. one hour it was cut down by company and the message for cutting was " DUE TO WRONG RECHARGE YOUR BALANCE IS CUT DOWN". it was quiet late so next day morning i call my retailer. He launched a complaint and customer care says it should be refunded within 7 hours. but it doesn't came then i called customer care they said it was refunded in 24 hours but still no refund then my retailer goes to BSNL office in Hardoi (UP) where i live they said you launch an application it should be refunded its a company fault and now today they saying it will not be refunded although a company man can only cut down balance from any mobile but company will not return it. I wanted to is this your policy to cut down balance for unknown reasons and don't ever refund it what's my fault in it.
I request you to please consider this matter as its the matter of your company's reputation also. I'll be waiting for your reply.
thanks
Asha Sahai
Mob. [protected]

Please change my postpaid mobile billing adress as I am transferred from previous office.

Phone No [protected] & [protected]


Previous address of bill : DTC department, Jeevan Prakash, 16 Cr avenue Kolkata 700 072

New address of bill : Sales Training Centre, Hindustan Building Annxue, 6th Floor , 4 CR Avenue , Kolkata 700 072


Please send me the mobile bills at my new office adress .

Please treat it as most urgent

Pampa Roy

dear sir

i am using [protected] bsnl sim balance reduced automatically,unwanted message activated





thanking you

r.gowthaman

my telephone no. is[protected]. I have got bsnl broad band connection. internet is frequently disconnected. i Preferred bsnl because it is a public enterprise.If the problem persists i will have to withdraw the connection.The connection is in my wife's name i.e T.Malarvili

Yesterday I Have received a message (sender Name- No Name, No.[protected] Thank You for using FRENZO serviceto make friends and send gifts to your friends go to... and deducted Rs. 10/- I have not registered any type of such message.
Kindly stop this deduction and not do such type of things in future. I am not interested such type of message.
Hoping very quick responce.


Vijay Pratap Srivastava
[protected]

i have called too many times and also consulted bsnl officers but they do not take seriously i ma from lucknow husainabad location 3g problem is still very very bad in my area [protected]@[protected]

Respected sir,

I had taken broadband connection on[protected] by paying complete 900 rupees in BSNL office,
with BB Home Combo ULD 900 plan .
since i have taken connection, i am getting a very less speed of about 650-750 kbps.. Actually according to my plan i should get 4 Mbps speed , but my speed is too low and after complaining about it twice to head office , there is no change in speed .
I am sending a copy of my speed test in BSNL from site address http://speedtester.bsnl.co.in/
I request you to please solve this problem as earlier as possible.

My connection phone number is[protected].

My cell no. is +91-[protected] , +91-[protected].


Thanks and regards,
Dr. Venkatesh.S.Bondade.
+91 - [protected]

Dear sir,
I have broadband connection on line no.[protected]. Since 1st July 2012 i could not use the broadband facility due to the faulty line.
I lodge the online complaint many times but nobody has taken care to resolve is or contact to me.
I am a working women and only my mother (AGE 72 years) remain at home. She cannot understand the technical language or could not answer to the question of technical person related to the broadband connection or modem.
Please guide me how I should resolve my problem

Krishna
a/39 samrajya society
gadkhol patia
ankleshwar
dist Bharuch
Gujarat

Sir, I have paid the broadband bill on 30.06.12&30.7.12 for the months of june & july 2012 through online ,but i have not received the receipt for the above paid bills.Kindly send the receipt of the bill for the same.I have to send to my company in mumbai for which they have held in my salary.

Kindly do the needful.

Thanks and Regards.

R.Murugesan

Sir,
BSNL Voice chat Pack has been activated on my mobile No. [protected] without my request and Rs 30 deducted from my balance. I do not require it. The number 12630035 provided by the voice chat (BT-SPICED) to deactivate it. But it is responding in regional language and charging Rs 2/ min. BSNL Pre-Paid Customer care Number not responding. Kindly deactivate it with immediate effect and money may be refunded to my account .

Thanking you

with regards
Prosenjit Das
P-40/4
Air Force Station Jalahalli
Bangalore-560014
Email ID: bapi.[protected]@gmail.com
Phone: [protected]

Dear Sir,
My Sim id deactivate by bsnl. No incoming and outgoing call. I recharged 500 rs bsnl to bsnl free dated 26/08/12. But i have no balance in my phone to cal on other network i can call only at bsnl because i recharge 500 rs bsnl to bsnl all over india free. But now no outgoing and incoming on my phone. I register complaints online at bsnl sight but no cal from there and still no action Please take a necessary action


Regards
Ashish parashar

I am bsnl emplyee. my number is [protected] .Today dated 28/8/2012 at 06:57PM I received a message from 55678 "" Thanks for subscribing video
bar from Handygo" & deduct RS. 30. I am not send you any request for this service. You are cheating the innocent people and looting the money from public with the support of BSNL . Refund my Rs.30 & unsubscribe this service within 24 hours .

Hi,

I purchased a BSNL Penta Tablet on 26 August 2012 from PRIYA CELLULAR HUT (Shop no 115-146 Sec. 14 Main Market Gurgaon 122001), He affirm that if i would be facing any problem he will replace it or refund.

When I found that it does not have all the features and functions as i explained i went there to replace to my tablet on 27 August 2012 he told me to come tomorrow than i went again on 28 August 2012 INSTEAD OF RESOLUTION HE USED RUBBISH LANGUAGE to talk to me. He clearly threatened me that he can not change or refund my money whatever i want i can do.

Not only the faulty product he sold me but also he gave me user manual of other tablet while product is different. This is a clear fraud.

I request you to please cancel the SALES TAX NO. of the shop because i think thousands of people are cheated with the shopkeeper everyday and they are also threatened victims.

SHOP ADDRESS & DETAILS:-
PRIYA CELLULAR HUT
Shop No. 115-146 Sector-14 Main Market Gurgaon 122001 Haryana.
Email:- [protected]@priyaretail.com
Web:- www.priyaretail.com

CUSTOMER DETAILS :-
Vinod Kumar
Mob:- [protected]
Email :- vinod.raj.[protected]@gmail.com
Bill No. PCH/HCL/3688
Date of purchase:- 26 August 2012 (7:40 PM)
Sales Person : SURJIT

Sir,
i am a bsnl customer having phone no[protected],i have been charged rs 20.00 rupees every month,with out my conformation for daily bhavisyavani pack,it realy irritates and hurts me.tthe sender detail is given below-
SENDER- BV-ONMOBL
MESSAGE CENTRE: [protected]
SENT:10/08/2012,09:43:24PM
Sir please take necessary action to save me from victim of this culprit service provider.

Sir,

Aaj maine apne BSNL ka telephone bill ka on line payment http//portal.bsnl.in ke madhyam se kiya. Iske liye maine apna PNB ka debit card use
kiya jiska card no.-[protected] aur mera naam-SANJAY KUMAR hai.Bill payment karne ke baad last me ek message aaya-"Sorry we are
uable to process the bill transaction,please contact at [protected]@billdesk.com for any queries". Is transaction me mera account Rs.1,878/=debit ho
gaya jiska SMS Alerts mere mobile par turant aa gaya. Mera transaction ref.ID-TX[protected] Dt.27.08.2012 for Rs.1,878/=hai.

Please ise payment due date-30.08.2012 ke pahle sahi/rectify karne ki kripa kare

Sahyog ke liye dhanyabad

My email ID - [protected]@gmail.com

Based on there faulty bill & continued with disconnection, I had surrended the landline[protected] on may 23, 2012. Still they had failed to disconnect and refund the balance as this was taken under 18 months package. The useage was only 07 months.

No one take response, action to close this issue

I have shifted from Garia to Dunlop area(Calcutta - 56 ). I, therefore need to shift my BSNL connection. After proper query I went to corresponding exchange (Panihati) with all documents (Original house rent agreement with Notary stamp, current paid bill and Comm 15 form), but, the officer denied to take the application and told she would not receive house rent agreement copy and I need to submit anything more (like electricity bill or Indane connection copy). I do not have such things in current address because I have just shifted to new location and will have to shift Indane and all those things too. I am continuing the connection and will have to pay next month bill as well. I do not want to disconnect the connection but, I am compelled to do so due to inconvenience by Panihati exchange commercial officer.

my name is neeraj saini i have a bsnl broadband and i select the 499 unlimited plane company tell they provide 512kbps speed up-to 4gb and then 256kbps. But they provide only 30-60kbps speed.Please take an action quickly against bsnl .
My mobile no. is -[protected] and
land-line no.[protected]
for more details please contact me -[protected]

I am a BSNL Broadband subscriber ..
My no. is[protected] and I am on Broadband 750ULD plan.
I am paying 750 bucks for such a lame connection and it's my right to get the best of it.
From past month I am getting problem of higher latencies/ping which is causing my Broadband performance slow..
After researching on internet for about 15 days I found out that the problem is either in my LINE or some faulty equipment in the exchange..
I complained BSNL regarding this and asked them to resolve this issue, they replied "SIR you are not facing disconnection and we cannot do anything regarding latency "
And they closed my complaint ..
I again filed the complaint 2-4 times but same reply .
Then I went to local exchange and asked the SDO to look after my issue, He said that "We are sending technician to your home"
3 days passed and not even a single person arrived .
Now I again complained on 198 and my complaint was closed on the same day .
BSNL is too annoying and provides worst line quality ..
They are not looking after my issue and not even replying in positive way ..
I have only option left to file a complaint in consumer forum in the hope that they are going to do something .