Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have lodged a complaint against my faulty telephone no.[protected] with the doc.no.[protected] on 8-9-2012, surprisingly the case was closed by sending a message without attending to the problem or calling the complainant. Again I booked complaint on[protected] the doc. no. being [protected]. I request the authorities concerned to rectify the problem and not simply closing the case without attending to the same. By following these techniques the name and fame of the BSNL will diminish to a large extent.

Regards

V Prakasha Valli

Near Indu Ma Nagar, by the side of Vilankurcihi road, an Aluminium telephone pole is sharply tilted and can fall on road. Since the tilt, BSNL man came and dug a hole by side of pole/post several months back. The dug up pit by pole is an additional danger to fast moving vehicles.
Since road is by the side, any vehicle and be severely damaged if it hits the pit in the dark. BSNL is requested to fix the problems and thus avoid any accident. Location of slanted pole is on Vilankurichi road between VIP nagar bus stop and Indu Managar, Coimbatore 641035.

I am having BSNL Cellone pre-paid sim with 2G_Karnataka_Mitra valid 1/12/2012.cell no.[protected]
Without subscribing Bhavishyavani.It is automatically alerted by service provider. I am losing Rs.20/- each month.This amount is deducted from my balance amount,without consulting me.It is against my will and wish.I have already lost Rs.40/-.So kindly direct BSNL Karnataka Cellone service provider to immediately refund Rs.40/- to my account & arrange to unsubscribe Bhavishyavani.

Dear Sir,
I have deposited Rs. 17896/- vide receipt No. 2791 dated 03.10.11 for Internet Broadband plan on FTTH to AKSH representative (authorised by BSNL Jaipur http://www.icontrol.in/IPTV/home.jsp?id=10 ) & he promised that line will be installed within 14 days which is still pending. Pl arrange to install line as early as possible. My details are as under:-
Name DEVENDRA NATH PAREEK
Address S-80, Raj Angan, NRI Colony, Haldi Ghati Marg,
Pratap Nagar, Jaipur – 302033
Land line No [protected]
Mobile No [protected]

Respected Sir,

I am a bsnl prepaid customer since last 2002 ([protected]). My out going calls are barred for last several days (as the computer says,ur no is temporary suspended ). Now this outgoing call barring is enacted without giving any information . I was very much troubled due to this problem for last several days . I humbly request you to ask the concerned authorities to take necessary steps to solve this problem..

Yours sincerely

Rahul Gangwar
Kaimganj
Disst. Farrukhabad
U P
[protected]

(1) In BSNL Tunes service ei 'BP-Btunes my caller tune service was renewed on[protected],[protected], [protected] & on[protected]. Each time they show the message ' Your BSNL Tunes service is renewed
for next 30 days'.while they are renewing it just after 15 days. This is not fair. I have all messages with me.

(2) I have never opted for any service like 'FRENZO' or '5 KA TADKA' but these are activated automatically

Sir,

An amount of Rs. 133.00 was debited from my SBI saving bank account at Rajendra Nagar, Patna on 4 September, 2012 for an applied TOP UP on 'net banking' for my BSNL cellone Mobile No.[protected] but the 'Top Up' has not yet materialised in my Mobile. I request that either the amount be credited back to my Saving A/C or the Top Up be added to my Mobile without any further delay. Regards,
Col. Harendra Kumar Jha
Opposite Community Hall, Rajendra Nagar, Patna-800016
e-mail : [protected]@gmail.com

It has been a long time that my broadband connection is down. Inspite of repetitive complaints no action has still been taken.
List of complaints given below :
Telephone No :[protected]
Customer Name : Anil Das
Complaint For : Broadband connectivity
Problem : Modem is not responding [No light]
Type of Modem : Type I

Complain Date : 26/08/2012
Complaint No : [protected]

Complain Date : 01/09/2012
Complaint No : [protected]

Contact me @ [protected]

Dear sir,
This is to inform u that i am using BSNL prepaid no [protected] and without subscribing any chalisa pack every month 20 rupees are deducted from my balance in the name of 10 rupees for 30 days(instad of 10 rupees 20 are deducted 10 after 15 days although the message says that 10 will be deducted after 30 days).The mssg also says that to unsubscribe call 1255530 but on dialing they say that i am not subscribed with any pack.So i feel this is a simple scheme of loot lo people without any information.Why should i suffer a loss of 20 rupees and even more without subscribing any chalisa pack.kindly take actions and refund my balance or i will take some legal actions against the BSNL .I have already made several complaints in the office but no action was taken.Hope for UR COOPERATION

i am not using your service hungama music on demand and indiagames.com...so please deactivate this service my number[protected]

my mobile no- [protected]
AMIT RASIKLAL SHAH
i inform to bsnl customer care and bsnl customer care email id but they did not reply and when i call customer care center they always reply system problem . i call more than 5 times. and i email to bsnl customer care id more than three times .

i recharge amount rs 110 rs in 110
talk time at 15 august 2012 at that time i already have at least 40 rs balance. balance done successful .so at that time balance is arround 150 rs..
but yesterday 20th august all balance gone up. and my balance is now null. i also recharge 25/07/2012 for Internet 98 rs.
i like to say that i am not using 2gb still system give answer u have not any data usage. i am not using even 1gb and bsnl system give answer u haven't any balance.
firstly bsnl debit charges for message via way2sms.com application in my mobile. i am using android phone and i am using Internet and i send sms through way2sms application not bsnl server so why u take charge.

this is purely cheating to me.
i want to check all detail in my no. and send my call record and statement of charge.


i hope this portal give me justice.

My BSNL mobile no. is [protected], my email id. is mohannmr.[protected]@gmail.com,
kindly unsubscribe for the unauthorized deductions and SMS services provided, from
http://wap.indiatimes.com/folloprx/follobsnldea.aspx

The unsubscribe option has been sent to my mobile, asking me to click the above
mentioned link, which I couldn't made from my mobile.

Kindly send the unsubscribe option to my above mentioned email id. to click the
same to unsubscribe.

Once again I am requesting you to do the needful, to unsubscribe, and stop deducting
the charges for the service, which I have not opted.

Kindly do the needful.

With thanks and regards/N Mohana Rangan

my no...[protected]
address.....nuapada bali sahi cuttack
intentionally your (chandrakant your excecutive) giving me 1000 bsnl stream sms (till now sms is coming after switch off the mobile and sim out). i was unable to make my emergency call.
take legal decision otherwise customer will go to other network.
this issue should short out fast becase i am a service man and i have to make 50 calls per day to my manager.
listen the call and then take decision.
give me reply.....my mail id [protected]@gamil.com

THE CUSTOMER EXECUTIVES ARE NOT TAKING THE COMPLAINTS AND NOT ATTENDING THE THEM TOO...BSNL IS UNNECESSARILY CUTTING BALANCE IN FORM OF ACTIVATION OF VOICE NEWS PACK THIS TIME TWICE A MONTH AND TELLING A LIE THAT I HAVE ACTIVATED BUT WHERE AS I DID NOT...STARTED HATING BSNL AND NOT GOING TO FILL THE BALANCE...BETTER TO CHANGE...[protected]

My Mob No is [protected] taken in Rewa in Aug 2008. I used to subscribe to Astro services but unsubscribed to it last year. However under sms BZ[protected] Rs 10 are deducted from my account despite my sms o[censored]nsubscribe on receipt their sms for renewal. The irony is that despite forced deduction the Astro Service in not providing any such services! What a cheating?

Kindly look into the complaint.

Thank you,
Col GK Pathak

I have tried to recharge my BSNL prepaid mobile ([protected]) on line through paytm.com of Rs. 410 (330+80) and this amount got deducted from my bank account but my mobile balance and validity has not been increased. I have checked with the customer care of paytm.com and as per them recharge has been successfully credited and the reference no. is[protected].

So please take the immediate actions in getting this issue resolved.

I am a prepaid customer of BSNL mobile.I used to call/receive call from my mobile. But during incoming or outgoing call it disconnects frequently every after 2 to 3 minutes.It is so a serious problem that I have to call 3 to 4 times to a person for a full conversation.I reported this problem to the customer care representative of BSNL,they are talking that it is due to low signal in that area,but in my house there is always full signal. Please help me to solve this problem.

dear sir. It is very unfortunate that a few messagesare coming through sms to my mobileas Iam holding your Post paid service provided by BSNL. I repetedly complained to your customer service for seven days continuously but no protection was given to me or to stop the sms whichare coming nestily...my mobile nois [protected]. I hope you will solve the matterand do the needfulactionas tothat I will not be disturbed. . The messagesare coming from BV-ITIMES, but no mobile no or noaddressareavailable.at the end. Thanking you......Ajit Kishore Majumder

I have applied for new broadband connect at BSNL New thippasandra, Bangalore on 27-August-2011. And from then there was no cummincation nethier status update.Every time i visit office they say it will be done by next week and noboby gives the proper response. An then i raised a request for change of address on 07-April-2012, so based on this change they said they willl check for fesibility and let me know the status, which they didnt communicated. Later again when i visited BSNL office they said their is no fesibility for the plan (BB-Home-Combo UL750) and asked me to chanage the plan. And for which i have submitted a request to change my plan to (BB FN Combo 600) but these request is still not been change or affected. After a long time they finally gave the phone connection on 27-August-2012, but till now i havent got the Broadband connection. When i checked with them they Broadband provision (Ref No:[protected]/19-March-2012) is still not closed and due to which nothing is been processed. And also the change of plan request is also not been raised till now. As this is missing now there are asking me to raise a request again now. Am really un happy with all these process and time they are taking any process. Kindly request you to do the need full and raise a Complaint.

Since one month, Im Trying to change my network provider from BSNL Prepaid to Aircel. i have been connected with BSNL since May 15.2012 ( 3 months Completed). I Approached Aircel people they said, "it was Rejected by the BSNL"..i don't know what to do.
Again today[protected] i went Aircel Office and they communicated me like.. u r request already submitted for the permanat number [protected] Error No: 888.

Kindly help me