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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 465

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S
Shashinaresh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for Basic Phone and broadband (0120-2840010)not working

Address:Ghaziabad, Uttar Pradesh

My phone no[protected] which comes under (Pratap Vihar, Ghaziabad Exchange) is not working, on this line I am using Broadband as well as Telephone , Problem is that Internet is coming on line but Telephone is not working surprising thing is that automatically my telephone get disconnected and connected and on checking it has been found that primary line has been damaged for that , I have registered complain many times , latest complain...
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M
mahaananda avadhoot
from Sikar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

01381- 222327 = This landline phone number does Not belong to me.

Address:Uttarakhand

To, Bsnl landline,

The telephone number[protected] dose NOT belong to me, there is no connection ever made in my building related to this number at my address, Then why are you sending outstanding bill related to this number at my address. ? ?

I have receieved 2 such bills for phone number[protected] at my address for which there is no connection in my building.

Please stop sending wrong...
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S
Stowman
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Permanent disconnection of landline telephone

Address:Meghalaya, Meghalaya

Sir,
I have repeatedly compalined that my landline telephone SH-[protected] with Broadband connection is completely not working since very long time. But no response for the reason not known to me. If it is due to outstanding bills, I would like to clarify that I never defaulted in paying my bills. So, naturally I have to go for bsnl 3G (postpaid) which is also not serviceable in my locality. Now I am fed-up with bsnl....
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S
swati Chandra
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance cutting for unknown reason

Address:Uttar Pradesh

Dear Sir,
I,ve recharged my mobile with 550 full talk time and balance came but after approx. one hour it was cut down by company and the message for cutting was " DUE TO WRONG RECHARGE YOUR BALANCE IS CUT DOWN". it was quiet late so next day morning i call my retailer. He launched a complaint and customer care says it should be refunded within 7 hours. but it doesn't came then i called customer care they...
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P
Pampa Roy
from Dharmanagar, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of billing address

Address:West Bengal

Please change my postpaid mobile billing adress as I am transferred from previous office.

Phone No [protected] & [protected]


Previous address of bill : DTC department, Jeevan Prakash, 16 Cr avenue Kolkata 700 072

New address of bill : Sales Training Centre, Hindustan Building Annxue, 6th Floor , 4 CR Avenue , Kolkata 700 072


Please send me the mobile bills...
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G
Gowthaman Ramasamy
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balance reduced

Address:Chennai, Tamil Nadu

dear sir

i am using [protected] bsnl sim balance reduced automatically,unwanted message activated





thanking you

...
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A
atpanneerselvam
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet is frequently disconnected while browsing

Address:Thanjavur, Tamil Nadu

my telephone no. is[protected]. I have got bsnl broad band connection. internet is frequently disconnected. i Preferred bsnl because it is a public enterprise.If the problem persists i will have to withdraw the connection.The connection is in my wife's name i.e T.Malarvili...
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S
saumyavp
from Bengaluru, Karnataka
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unnecessary sms

Address:Varanasi, Uttar Pradesh

Yesterday I Have received a message (sender Name- No Name, No.[protected] Thank You for using FRENZO serviceto make friends and send gifts to your friends go to... and deducted Rs. 10/- I have not registered any type of such message.
Kindly stop this deduction and not do such type of things in future. I am not interested such type of message.
Hoping very quick responce.


Vijay Pratap Srivastava
[protected]...
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T
tauhidkazmii
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor 3g speed

Address:Lucknow, Uttar Pradesh

i have called too many times and also consulted bsnl officers but they do not take seriously i ma from lucknow husainabad location 3g problem is still very very bad in my area [protected]@[protected]...
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D
Dr. Venkatesh.S.Bondade
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REGARDING BROADBAND CONNECTION

Address:Davangere, Karnataka

Respected sir,

I had taken broadband connection on[protected] by paying complete 900 rupees in BSNL office,
with BB Home Combo ULD 900 plan .
since i have taken connection, i am getting a very less speed of about 650-750 kbps.. Actually according to my plan i should get 4 Mbps speed , but my speed is too low and after complaining about it twice to head office , there is no change in speed .
I am...
+1 photos
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K
krishna Rampal Sahrma
from Vadodara, Gujarat
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dsl not steadying

Address:Bharuch, Gujarat

Dear sir,
I have broadband connection on line no.[protected]. Since 1st July 2012 i could not use the broadband facility due to the faulty line.
I lodge the online complaint many times but nobody has taken care to resolve is or contact to me.
I am a working women and only my mother (AGE 72 years) remain at home. She cannot understand the technical language or could not answer to the question of technical person related...
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S
snbapl
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

receipt of the payment not received

Address:Chennai, Tamil Nadu

Sir, I have paid the broadband bill on 30.06.12&30.7.12 for the months of june & july 2012 through online ,but i have not received the receipt for the above paid bills.Kindly send the receipt of the bill for the same.I have to send to my company in mumbai for which they have held in my salary.

Kindly do the needful.

Thanks and Regards.

R.Murugesan...
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P
Prosenjit Das
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEACTIVATION OF BSNL CHAT

Address:Bangalore, Karnataka

Sir,
BSNL Voice chat Pack has been activated on my mobile No. [protected] without my request and Rs 30 deducted from my balance. I do not require it. The number 12630035 provided by the voice chat (BT-SPICED) to deactivate it. But it is responding in regional language and charging Rs 2/ min. BSNL Pre-Paid Customer care Number not responding. Kindly deactivate it with immediate effect and money may be refunded to my account .br...
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A
ashishpara
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming & outgoing blocked

Address:Faridabad, Haryana

Dear Sir,
My Sim id deactivate by bsnl. No incoming and outgoing call. I recharged 500 rs bsnl to bsnl free dated 26/08/12. But i have no balance in my phone to cal on other network i can call only at bsnl because i recharge 500 rs bsnl to bsnl all over india free. But now no outgoing and incoming on my phone. I register complaints online at bsnl sight but no cal from there and still no action Please take a necessary...
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A
Arshdeep KAur
from Moga, Punjab
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unsubscribed video bar from handygo

Address:Ferozepur, Punjab

I am bsnl emplyee. my number is [protected] .Today dated 28/8/2012 at 06:57PM I received a message from 55678 "" Thanks for subscribing video
bar from Handygo" & deduct RS. 30. I am not send you any request for this service. You are cheating the innocent people and looting the money from public with the support of BSNL . Refund my Rs.30 & unsubscribe this service within 24 hours ....
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V
vinod18
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Product

Address:Gurgaon, Haryana

Hi,

I purchased a BSNL Penta Tablet on 26 August 2012 from PRIYA CELLULAR HUT (Shop no 115-146 Sec. 14 Main Market Gurgaon 122001), He affirm that if i would be facing any problem he will replace it or refund.

When I found that it does not have all the features and functions as i explained i went there to replace to my tablet on 27 August 2012 he told me to come tomorrow than i went again on 28 August 2012...
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N R KANHAR
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to stop bhavisyavani pack from "BV-ONMOBL"

Address:Kandhamal, Odisha

Sir,
i am a bsnl customer having phone no[protected],i have been charged rs 20.00 rupees every month,with out my conformation for daily bhavisyavani pack,it realy irritates and hurts me.tthe sender detail is given below-
SENDER- BV-ONMOBL
MESSAGE CENTRE: [protected]
SENT:10/08/2012,09:43:24PM
Sir please take necessary action to save me from victim of this culprit service provider....
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S
sanjay kumar staff
from Sambalpur, Odisha
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payment of telephone bill not done

Address:Seraikela-Kharsawan, Jharkhand

Sir,

Aaj maine apne BSNL ka telephone bill ka on line payment http//portal.bsnl.in ke madhyam se kiya. Iske liye maine apna PNB ka debit card use
kiya jiska card no.-[protected] aur mera naam-SANJAY KUMAR hai.Bill payment karne ke baad last me ek message aaya-"Sorry we are
uable to process the bill transaction,please contact at [protected]@billdesk.com for any queries". Is transaction me mera account...
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V
vinuelec110
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection & refund

Address:Coimbatore, Tamil Nadu

Based on there faulty bill & continued with disconnection, I had surrended the landline[protected] on may 23, 2012. Still they had failed to disconnect and refund the balance as this was taken under 18 months package. The useage was only 07 months.

No one take response, action to close this issue...
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B
bhowmik.udayan
from Mumbai, Maharashtra
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CAN NOT TRANSFER PHONE & BROADBAND

Address:South 24 Parganas, West Bengal

I have shifted from Garia to Dunlop area(Calcutta - 56 ). I, therefore need to shift my BSNL connection. After proper query I went to corresponding exchange (Panihati) with all documents (Original house rent agreement with Notary stamp, current paid bill and Comm 15 form), but, the officer denied to take the application and told she would not receive house rent agreement copy and I need to submit anything more (like electricity bill or Indane...
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