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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 462

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M
morerajesh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gprs problem

Address:Vadodara, Gujarat

please solution my problem.
do not recharge gprs rs. 7-100mb, rs. 14-200mb, rs. 99-2gb from own mobile any sms or number dial.
our area store do not recharge. they recharge minimum 50rs. so very problem to recharge.
please any number or sms to recharge gprs.
my mobile no. : [protected],[protected]
please reply me.
my e-mail: [protected]@yahoo.com...
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C
coolnitin157
from Bengaluru, Karnataka
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Broadband Issue

Address:Ludhiana, Punjab

HI, I am Nitin Kumar Verma, my number landline number is[protected], I am consuming bsnl broadband from a long time.
Suddenly form last month the DSL of my modem restarts after every minutes. This issue generally came at evening and night.
I have booked so many complaints on this to BSNL, I also give a written complaint to GM of BSNL Bhart Nagar branch, C.S. Bhanot.
He said he will look into the matter but no action...
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S
surendergill_67
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About Balance Deduction

Address:Kaithal, Haryana

Dear Sir/Madam,

My name is Surender Kumar and my mobile no. is [protected](BSNL) from V.P.O Peoda Distt-Kaithal(Haryana). Dear Sir I Have Recharge from BSNL Website with Netbanking [protected] For PLAN VOUCHAR 37. But Recharge not Done with Ref No.[protected] and Tran. id TXE[protected]. Plz Refund My Balance in My BANK Account. I Complainting many times but no action take place. Plz help me.

Thank You.
br...
+1 photos
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D
D.Ragunathan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non working of WLL Phone

Address:Thane, Maharashtra

I had a BSNL WLL phone (no[protected] from June 2011 as landline facility not provided by BSNL. Since then I have been having net work problem or instrument problem. Three months back 1st time the WLL was not working hence given to one Mr. Khan replaced the instrument which was worked for only 2 months then again neither I could dial nor receive any phone hence on 7th Sept.2012 as instructed by Mr.Sarvoday I handed over the instrument...
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P
poonam chahal
from Jind, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill 4 an unsubscribed service

Address:Haryana

disconnect and refound
[protected] Forwarded message[protected]
From: poonam chahal(chahal.[protected]@yahoo.com)
Date:[protected] 4:18pm
Subject:
To: support.[protected]@hungama.com






Dear Sir,
I have been using BSNL broadband for the past 1 years. My BSNL landline number is[protected]. Till now i was happy with the billing of BSNL. But from 2 months...
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R
Rajib Bhattacharyya
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance is Nil after TOPUP Rs.98/- & Rs.10/- for net service and main balance.

Address:North 24 Parganas, West Bengal

Dear Sir,
With due respect I am to state that I have a BSNL 3G Sim (No.[protected]) for the last 9 months. I recharged with Rs.98/- as top-up for net service and Rs.10/- Top-up for main balance on 25th Aug,2012. But after paying the Top-up, the STV balance of net service and main balance is showing Nil and validity of net service showing upto 24th Sept,2012. Then I call to BSNL Customer Care No.[protected] to know the...
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R
ramkumarsdv
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service - Shifting Telephone connection to new home

Address:Karnataka

BSNL service to customer is horrible and poor.

We have raised a request for shifting of the phone by going personally and in written. A reference number([protected]) was issued and got a response through SMS later saying the service was completed. Everyday we call the people and the response was so bad, sometimes they cut the call in the middle. Sometime they wont lift the phone. Sometime People say they are coming. More than...
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A
A K Shukla
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Noisy Telephone Broadband Land Line

Address:Karnataka

I have been facing noisy line problem in my broadband telephone line for last 15 days. The problem is that when the broadband modem is ON, there is tremendous amount of audio noise. When I switch OFF the modem, the line is perfect. There is no problem in the modem as the same modem was used to another line at my home where it is working normally. I complained at 1504. Somebody called from BSNL and asked my wife “Line working fine, madam?”...
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S
ssome.moments
from Pandua, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Music on demand service activated and charged without my confirmation

Address:West Bengal

Dear Sir,

I have been using BSNL broadband for some time.My BSNL land-line number is[protected]. Last month i saw that an additional amount of Rs.149/- has been charged against Hungama MoD(Music on Demand). I didn't contact for this service and the service was activated without my knowledge or approval and i didn't get the activation details for this service.

It would be really appreciated if you...
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V
venkat@254759
from Digboi, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty bill

Address:Birbhum, West Bengal

I am using BSNL broadband connection with the plan "BBG FN COMBO 500". The connection(Customer ID:[protected]) is on the name of my father Mr.Asoke Chowdhury.I have received the bill of August(1/8/2012-31/8/2012) yesterday by mail.But in that bill I have found that extra charge has been added to my my internet day usage(1948285kb) though according to my plan,my limit o[censored]sing internet during day time up to 2gb(2097152kb) . On the...
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ATULMISHRA5004
from lucknow, Uttar Pradesh
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WITHOUT MY CONCERN AUTO ACTIVATED VALUE ADDED SCHEME

Address:Uttar Pradesh

DERA SIR/MADAM,


last day i got message that you hae activated the rubaru scheme and you have been charged for 10 rs.
i have not een send any msg or call them to activate such freaking scheme..
they have automatic activated the scheme without my concern
when i called them and tried to ask about confirmation detail,they were not ready to provide me any information about this activation
so...
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M
manomehra91
from Latur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G network problem

Address:Nainital, Uttarakhand

Respected Sir,
I have a bsnl 3G sim but there is problem with 3G network from last 3-4 days in our area i.e. Lohariya Sal Talla ,PO- Katgharia, Haldwani. No 3G signal is coming. Due to whivh I am unable to use the internet and can't do video calls. This problem of 3G network is varies with the electricity of our area when light is available 3G network is available and when light is gone network also gone. But from last 3-4...
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P
Patil S. Sitaram
from Mumbai, Maharashtra
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Broadband Service not in work

Address:Nashik, Maharashtra

I am fed up with frequent disruptions in the lines, wherein my telephone remains unserviceable most of the time. My Broadband Service is disconnect from last 8 Days. our complaint is register in Ambad Telephone Exchange office.

but no any positive response of my complaint my telephone or broadband service is currently not in work.

I mean I am not paying BSNL Broadband monthly charges for this month, they are...
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M
manomehra91
from Latur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of Excel Power service

Address:Nainital, Uttarakhand

Respected Sir,
I want to deactivate my excel power service as I am currently using a Rs. 65 STV which is for bsnl to bsnl(on network) 10 paisa per minute but due to excel power service the two numbers of excel power call rate is .30 paisa so I want to deactivate excel power service of bsnl. I also interacted with the bsnl customer care but they are not giving any type of correct solution of this problem.
Please help...
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P
paras416
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong balance deduction

Address:Ferozepur, Punjab

i was downloading a song from mr-jatt i was subscribed to service nexGTv+Sony Pack without my knowledge my balance was deducted rs25 and rs8 later on i rang customer care and booked a complaint no G3JK3038232 on july 30 i was asked to wait for 30-45 days but on 15 sept i was refused for refunding of balance...
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B
Biku_s
from Kolkata, West Bengal
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very slow internet

Address:Tinsukia, Assam

sir/madam,
i have a beetle 3g dongle. it's of 7.2 Mbps. and a BSNL 3g Sim. at first speed was OK, but after my net balance was finished i recharged my account, but my speed is too slow, transfer rate is about 15 Kbps. earlier it was 250Kbps, i have being suffering though this slow Internet for about 10days , if this didn't get better, I'm gonna leave BSNL....
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A
Ambalal Patel
from Palanpur, Gujarat
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illegal activation

without any information activate games nad moovie download service
I have been using BSNL broadband for the past 5 months. My BSNL landline number is [protected].Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of RS 153.29 has been charged against MoD(Music on Demand)and God(games on demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this...
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J
JEBAKUMARR
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

action against complaint(bsnl landline)

Address:Kanyakumari, Tamil Nadu

Sir,

I am a BSNL Landline customer (My no : 91 –[protected]. My phone is not working for the past 6 months. I am complaining day by day from two months before [from my mobile [protected] to local exchange office eraniel[protected]] to my exchange office. They are telling ‘we will come’ Every day, one person came last week but he didn’t correct it he told ‘I will send a person tomorrow’. I didn’t receive...
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M
macs.kadam
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor speed of broadband

Address:Nanded, Maharashtra

i have taken broadband connection till from one year. so many time i complaint about poor speed of broad band to bsnl office . but there is problem not solve. after that i have taken new connection of broadband . but i am facing same prolem . now my download speed 0.13 to 0.21 mbps and upload speed 0.07 to 0.22 . my account no [protected] and my phone no [protected]. please solve my problem...
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T
tarunkanjolia
from Ludhiana, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

barred on outgoing call occasionally

Address:Allahabad, Uttar Pradesh

I am using prepaid mobile for last 2 years ([protected]).Suddenly, they barred my out going calls. I am in chandigarh form few month, doing job here, and using Roaming free plan. they even blocked the customer care call numbers also. And some time my SIM show as Invalid SIM. And when I try to contact customer care form chandigarh than call goes to Uttarakhand Customer instead o[censored]tterpradesh (Allahabad ) customer care.

Kindly...
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