Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir,
I am kumar deepak from akashwani road, in front of bhamika kunj apartment ashiyana-digha road, patna.I have taken a broadband connection 4 months ago. My connection is not working properly from a month some of the reason.I have gone bsnl exchange office at khajpura a lot of time but there is no one responsed to me in the office.I have a little shop at aakashwani road named as "Gopal Enterprises". I have only use of net surfing in my shop,but still I am facing a lot of problem due to bad services of bsnl.
so, please solution my problem otherwise close my broadband connection.

R/Sir
I intend to draw your attention to the fact that the Broad band cable that is being laid in our ward outside
our premises is not being secured in a proper manner.And not the least is there any mechanism working
or made as to what use and misuse is being made of the connection alloted to the subscriber.Even where
I work being too remote our activities on the net are being watched&Monitered.This can only prevent the
boon of broadband from becoming a menace.Hope that this issue be treated with importance and checks
be made randomly.
-----Atul Ward 9A(E) Gandhidham

Sir,
I was highly charged of Bsnl landline phone since last 5 month My number is[protected]. I want my call details form 01/04/2012 to 24/09/12. I had been contact to A.O. but there is no proper responce to me. I will be highly oblize if you can give me call details to my mail id ban.[protected]@yahoo.co.in.
Thanks

From [protected]
Rjeev warrier
janaki nivas mannarkad road
near Govt:hospital perinthalmanna
contact number:[protected]

To
The commercial officer
BSNL malappuram

SIR,
SUB: APPLICATION FOR SHIFTING PHONE NUMBER [protected] TO THE NEW ADDRESS


I have submitted an application to shift my land line phone number [protected] (including broadband connection)
to the new address on[protected] to the JTO perinthalmanna. it is highly regretted that till today no response was from the JTO perinthalmanna i have enclosed the attested copy of rent agreement of my new residence .
I humbly request you to take necessary steps to install the telephone to my above new address





Thanking you
Rajeev warrier

Dear Sir.my mob. no. is [protected].I am getting daily sms titled BP-ITIMES for follo salman. Rs 10/- per week deduction.I request you to stop service immediatly because i have already registered my complaints but stiil i am getting daily sms . I have received a msg on 21/09/2012 from[protected] and the msg is "You have been charged Rs.10 for Follo ".10 rs balance are deducted from my a/c after 7 days.I request you to deactivate this service as soon as possible.I will thankful to you for this .

Dear sir @ CNBC

Hi Sir Mr Name Mr.Shailesh Goswami my Mobile Number is [protected] and my office in PATAN City (Gujarat) 384265

We Complain for BSNL BroadBand We Found Last 1 Month A go (We Purchased 2 New Modem but Problem is same) But BSNL Company's Employ Not Resolve my Complain?

My Land Line No. Is[protected]and All Company's Employ say To me this is not my problem 1)Mr.Patel [protected]( We Call Approx 11 Time) he Say To Call in Mr.SDE Parmar.and then I cal To 2) Mr.SDE Parmar [protected] ( We Call Approx 5 Time) he say To me Call To Mr.Chirag and I 3) Call To Mt Chirag [protected] ( We Call Approx 10 Time) He Say To Call To Mr.Gurav and I call To 4) Mr.Gurav [protected] ( We Call Approx 4 Time) and He say At My Side No any Problem and Claque All Parameter and He Say To Me Call To me Mr.Gurav [protected] ( We Call Approx 6 Time) and He say this Problem Is not My Side Problem pls Call To Mr.Mr.SDE Parmar.and then I cal To 2) Mr.SDE Parmar [protected] ( We Call Approx 4 Time)

and He say To me Mr.Gurav [protected] Not Reported To This Problem To BSNL Office and Mr. Gurav Already Reported All Problem To SDE PARMAR but All BSNL Employ's Whay Playing With me????????.

please Heapl and Sugest How To solve This Very Bad Service.

Note. My Problem Is every 10 minute DSL Light Fail and Connectivity Lose and lots of time

I have a data modem of bsnl. it was working fine previously before 1year. but I havnt used it since last year. now I have recharge it. and when I am trying to connect it its showing error as a connection to the remote computer could not be established . you might need to change the network setting for this connection. do I need to do any setting? or the sim is expired?

Ive been using bsnl brodband for approximately a year now. Iv been experiencing problems with the speed for a few months. The speed i was promised is 5mbps whereas ive been receiving only 0.2 mbps which is extremely pathetic. I tried contacting their customer care several times but their executives have been very indifferent.The speed continues to be very slow because of which i have been incurring loss for several months now. I wish to file a consumer complaint against them if they dont take any measures to give me the required speed.
bsnl broadband no: 26221249
Address: V block, no 1, 10th street, 4th main road, anna nagar- east, chennai- 40
contact: [protected]

Sir i recharged my mobile [protected] with recharge of Rs. 330 on 1st Sept 2012 by online recharge from rechargeitnow.com. But my transaction failed. Money was debited from my account and i didnt got any balance. For this i complained to the customer care and i was told my money will be returned within a week. But i didnt got any refund. Again i complained and a new complaint number was provided to me on 15th sept 2012 and again no solution was provided.Again they informed us on 20th Sept 2012 that our money is refunded but it was not. After calling atleast 10 to 15 times to the customer care i didnt got any solution to my complaints. Everytime a new complaint is registered and company is totally making fool o[censored]s. Customer care people do not transfer our call to higher authority and on demand they register a complaint and disconnect the call. Sometimes they answer us your money is refunded but after taking banks statement i come to know that its just a lie. Kindly suggest me further action.

I have BSNL land line phone number[protected]. In thee current bill (August-2012). Rs. 156.48 have been charged under adjustments for Music on demand, Movie on demand and Games on demand (M/s Hunganma).I never subscribed theese services and do not want to continue thee subscription.Please unsubscribe thee same & Refund the unautheorize charges.

In our village(Talakurunia,Gopalpur,Balasore) phone are dead last 5 months...when we contacted BSNL people they are saying cable has problem that happened due to road work.Now they are saying due to road work cable are damaged and asked us to reach JTO..We approach them and made online complain no body is responding.Govt is saying we are giving connection broadband but on reality our panchayat ,post office is now operating without phone forget about broadband...This seems that officers are deaf and not care about consumer benefit...

Please unsubscribe my mobile no: [protected] from unwanted messages and deduction from follo puneeth. Also send the unsubscribe link to my mail id: [protected]@yahoo.com as I do not have the option to unsubscribe from my mobile.

sir,
my bsnl mobile no. [protected]
i want this number call detels incoming & outgoing last month ( 1 august to 31 august)
this time my number is switch off.
i want this detels in my email id.
my email id is [protected]@gmail.com.
or contact me no. [protected] or [protected]

Respected Personnel,

I am R.Jayakumar, applied for Mobile No.Portability from BSNL to Tata Docomo. My BSNL Mobile service provider have not accepted my MNP request and also not providing a valid reason for such non acceptance . Please process my complaint and proceed with necessary action to accept my Request of Mobile Number Portability. For your Convenience i disclose the following details .

Name : R.Jayakumar
MNP Request NO.UPC : BT579514
Date of Request : [protected].
Already 10 Days have passed still my Request is not processed. Actually the request should have cleared by maximum 7 days from porting.

Dear sir,
We are the subscriber of MP Rewa Telecom , our land line number is 225317 we have facing problem since last 2 month we have made complaint in the previous month for dead phone and after lot of pursuance with the SDO and TDM our bphone was attended and facility was restore. However after 10 days our bphone is further under trouble such as in our bphone only single ring is coming for incoming call and immediately disconnected automatically without attend the phone. For this we have made complaint in customer care on dated 11.09.2012 with complaint number [protected], at Rewa exchange on dated 14.09.11 at Sl number 12, we have made continue request with concern SDO but nothing response is received by them. In such position we think that local administration is promoting to subscriber to disconnection of the bphone. Further we have made contact on dated 21.09.2012 with TDM Rewa he has only give us assurance but till to date not any response received till to date up to 8.00PM
Therefore it is requested that necessary guideline may please be issued to concern SDO that not made harassment to land line subscriber and our complaint is rectified immediately. We will hilly anticipated that our request is solicited from you end.
Thanking you.
Yours sincearly
Manoj Rai Shrivastava
[protected]
MN [protected]

Sub: Deduction of balance from pre-paid mobile account.

Dear Sir,
I am a customer under BSNL pre-paid mobile service net work. On 17.09.2012 i recieved a message regarding balance deduction which was as follows : Rs. 10 charged. Thanku for using Rubaru Service. Your service have been renewed. To Unsubscribe send unsubhm to 54000. it came from the no.[protected].
But i have never requested for such kind of service in my life. Then why are they deducting balance. When i tired to call customer care no. they gave me waiting time for 20 minutes. So i was not able to file complain at that particular time.
Then again on 20.09.2012 i recieved a message regarding balance deduction which was as follows : Rs. 10 charged. Thanku for using Rubaru Service. Your service have been renewed. To Unsubscribe send unsubhm to 54000. it came from the no.[protected].
They again deducted my balance. this time i called at customer care no. their customer care person did not responded my call very well and hung up the phone. whn i asked them to refund my money they said ur service has been deactivated but ur balance will not be refund. Then i tried to convince them to give my balance back. after that only they registered my complain and said that the balance of 10 rs. will be refund within 15 days. and they refused to rfund the complete balance.
also their response was not good.
No i fear should i top up my balance or not. i fear agin they will deduct the balance some how.
Being a part (customer) of India’s largest and most reputed mobile such type of harassment is not at all expected and it hurts me a lot.
Kindly look in the matter and for which I shall be obliged.

With thanks and regards,


Vikas Sharma
Mob: [protected]
Bhadurgarh, Distt-Jhajjar

My landline no. Is[protected]. I have been promptly paying the tariff well before due date regularly on line. My above line is not working for the past one week. It is dead. I am unable to connect the broadband. I have registered a complaint in 198 but my problem is not solved. I have been trying SDO in[protected] but there is absolutely no response. Please rectify my land line 243621

TS Bagavathi
19' Melavadambokki Streret
Tiruvarur

Dear Sir,
I applied to PORT on my mobile no [protected] from Airtel to BSNL on 12.9.12,but upto now it is not done,Airtel Close my mobile on17.9.12 but they donot done upto now ie 3.9.12.
TRAI says it should be done immediate after former service provider
close services within two or three hour.
I am facing deficulties since 4 days, On one neither try nor M/O Telecome,BSNL helping me
Pramod Kumar Jain
152-35 Mansatovar Jaipur
[protected]@yahoo.co.in

I bought bsnl penta 701c tablet from Infibeam. But, the problem with tablet is.. it is only showing 280 MB RAM instead of 512 MB. n when I called Penta Customer care they told me that this is an issue with RAM upgradation software. But in reality my tablet has 512 MB RAM only.. Is it possible???

Please reply! if anybody know the solution or know about the this problem.

SIR
I HAVE ALLREADY MAILED YOU THE BAD CONDTION OF GOINDWAL TELEPHONE
EXCHANGE.STILL THEIR IS NO ONE IN THE EXCHANGE TO ENTERTAIN THE
CUSTMERS.
SDO AND JE`S ARE NOT INTENDING THE CUSTMERS .TELEPHONE AND BROADBAND
SERVICES ARE INACTIVE FROM MORE THEN A WEEK AND NOBODY IS LISTENING
THE COMPLAINTS OF SUFFERRING CUSTMERS.THE CONDTION OF EXCHANGE IS
BECOME VERY POOR THE GENRATER OF EXCHANGE IS NOT WORKING .MOBILE
SERVICES OF BSNL ARE ALSO NOT GOOD IN THE AREA.
KINDLY DO SOME FOR THE GOINDWAL EXCHANGE BECAUSE CUSTMERS ARE
SUFFERING. YOUR SDO IS NOT DOING HIS DUTY HONESTLY.

VARINDER SINGH RANDHAWA
JOURNALIST
GOINDWAL SAHIB
[protected]
[protected]