Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL - Ghaziabad — BSNL Phone dead

My phone number 2773272 is not functioning well since last 15 days. Most of the time it remains dead and sometimes it rings. Whenever it is working there is lots of noise/ disturbance in line.
Looks like a loose connection problme somewhere.

I have logged complaint with BSNL twice but the problem has not been rectified yet.

iptv — not work properly

i m apply a connection of MTNL IPTV on Nov 2008.and it was installed on a separate phone No. in Dec. 2009. . However since then I have been facing the problem with the same. The screen freezes after every 20-30 seconds and I am not able to watch any programme.I m coplaint many time on customer care numbers but they r not give any positive responce .

bsnl iptv — not functioning properly

iptv hangs very oftenly and after complaints they come and do their things but after that its still the same may be they don' have the bandwidth for full load they r taking on

iptv — Not running properly

Sir,

I have taken the IPTV connection for my residence in Bijwasan, New Delhi the MTNL No. 28061824 in the of april-09 till that date We have not able to watch IPTV continously two or three day without any error. we have received several time a day the waiting signal. In three month time we have hardly watch this only one month. Therefore I request to you if you want to survive in market please improve your services. If your service is not imrove within the m/o July I will definitely surrender your IPTV.

With Kind regards

Ashok K. dubey

bsnl iptv — non-inclusion of channels that were advertised in iptv site

I have got iptv of Bsnl installed on 18 Jul 2009. At the time of installation it was stated that all the channels that are being advertised in the site www.icontrol.in will be shown. After installation I was surprised to find that the Tamil channel "STAR VIJAY" which is advertised in the above site is not included in the actual package. I had called the helpline number many times; still they are not willing to add the particular channel. After getting no response from the helpline number I lodged a complaint with BSNL call center on 30 Jul regarding the same . Till date no one has called me and the channel has not yet been added.
On 30 Jul itself I had called the local agency which had installed the iptv in my quarters for disconnection of the service. It seems that the agency does not have my address etc for the disconnection process(which had pestered me with about 25 calls on my mobile / landline for the installation and had noted my address about half a dozen times). Even the top most boss of the above agency was not able to/ willing to help out.

Is there anyone who can help me in this matter??

I would like to say that the customer service of IPTV is the worst.

BSNL IPTV — poor quality of iptv

I have taken the bsnl iptv on 12th july 2009.After two days it is not working properly.I have made calls to them more than 50 times but now also it is not working properly.In the night its quality is very poor as it show pixcels .In every 5 minutes it shows waiting signal.

I have complaint them so many times but nothing has happened.Complaint numbers are [protected], [protected], [protected],[protected].

please help me in the above matter.

bsnl iptv — no response from any authority

there is no response from bsnl iptv.there are no responses from any authority.most of the channels have been missing .bsnl iptv is a sheer wastage of money.contact immediately at [protected]

bsnl iptv — REG NOT CHARGING

Sir,
I am having IPTV connection in my name...It has been cut down by IP TV authorities without informing me. So I have not re-charged thereafter.

Since I have paid Rs. 2000/- to them, I want the connection now....but neither
their office at Calicut nor Delhi office answering my phone calls. . If no IPTV office is functioning, how can I get my money back?

I have tried to contact in the following numbers

Delhi - [protected]

Calicut - [protected]
[protected]
No one is answering. Then I have forwarded mail to their customer care. After 16 days one of their representative contacted me from Phone No.[protected] on 3-June and assured me that their representative will visit home. Even after 12 days no one came and solved my complaint. This phone is not entertaining any incoming calls. Please redress my grievances.

Regards

Mohan
[protected]
[protected]

bsnl iptv — cannot connect to the server many times

MY BSNL TELEPHONE NO. IS[protected]. WE HAVE TABOTH THE BROADBAND AND IPTV... AND THE SERVCE PROVIDED TO US IS NOT GOOD. IPTV CONNECTION SHOWS ERROR WITH "CANNOT CONNECT TO THE SERVER".. AGAIN AND AGAIN.KINDALY RESOLVE IT...

BSNL IPTV — No one showing to resolve our complaints...

I have IP TV connection from past 5 years and i am sure this is the best but past 2 3 months i am facing WAITING signal problem and i have made 24 to 15 call to [protected] customer care but no response o solve my problem.......... Advise me what should i do ....... Kuldeep Rajvanshi [protected]

BSNL Broadband — NOT REFUNDING SECURITY

Hello,

I m a BSNL customer from agra.
I opted for BSNL Dataone Broadband on 14/05/2009.
I paid a amount of Rs.3115 which includes 2 months advance rental, rental security, 2 months modem rent, modem security, service tax, etc...
I was told that i'll get a connection in 10 days only. when i didn't get a connection in 10 days, i forward a complaint to my exchange. They sent me to the head office and there they were giving no response.
I got tired of asking customer support. That's why on 09/06/2009 i gave an application for disconnection of Broadband which was not installed at my home. And i asked for my refund.
And rather of disconnection i got a telephone bill of Rs 400.
I met SDO of my exchange, Commercial officer, AGM, DGM and PRO. They are all useless, they can't take any decision. After so much of work done the AGM prepared a refund memo of Rs. 2615.
And i didn't get my cheque of Rs.2615 yet.
Are BSNL employees corrupt or they dont wont to work.
They smoke and drink in their office. And if someone asks for support, their answer is "DIMAG MAT CHATO".
I even couldn't count how many complaints i forwarded in BSNL.
And result is no where.
Friends dont opt for BSNL, its useless.

BSNL — weak of network

I m frm kapsi, post pakhanjore, dist - kanker , state - chhattisgarh . I m not satified with bsnl network .It create so many problem like weak of network,allway showing busy and etc. if we want to call any person then we have to diall like 100 time then call can be process.

BSNL — unknown call

Sir,
My BSNL WLL phone(No:[protected] got a lot of miss calls from a mobile No:[protected].Am in kerala .please help me to avoid miss calls/calls from this number.It is difficult and noisy for me, because calls are coming at midnight also.

I am getting frequently call from a mobile No [protected] It disturbing my precious time. My mobile bill getting high value because of this hoax call .I request you to find ID of caller

my landline no. is [protected], i want incoming call history, send mail at poornima.[protected]@gmail.com, immediately

Sir i also got a missed call from [protected] and i dont know this number

I have received new sim first was block new sim brought on11 am but 10 pm it was not still working
what i do to start my number [protected], ARUN GUPTA 336 Nathu Nagar, Pathankot 145001

Your service is very poor I give him very poor service


Arun Gupta

336 Nathu Nagar
Pathankot

BSNL Land line Phone — Phone is dead for 2 months

Dear sir/Medam
my phone is dead for more than last 2 months and bsnl persons are not taking any action against somany tele complains and written complains also, and still claiming full rented bill to us as per my knowledge they can claim us bill if our phone is dead for last 20 days and we have paid bill for this month without any objection but still those fellow are not taking any action please do need full
Thanks

Pranav
[protected]

bsnl landline,broadband — landline dead

sir my land line is dead.

so i am also unable to get internet services from past 3days.
so please view my complaint and try to solve it as early as possible.

laneline — out of order

hi dude
as my laneline is not working .i mean is dead ...and some unConvenient sound is come .pl help us as soon as possible .pl for god seck !!!

BSNL Landline Telephone — Telephone out of order

My telephone number is 238520. The phone is out of oder since last week. Dial tone of the phone is not coming.

My telephone number is[protected]. The phone is our of the order since yesterday. Kindly rectify.

M.S.S. Prasad

BSNL — Landline Telephone is out of order

BSNL Landline No.[protected] is out of order from last 15 days.
Nobody is going to listen.

S K ARORA
[protected]

BSNL — Lines out of Order

We have a BSNL Landline in our house. From Last 10 years. But out of 30 days in a month 25 days it is out of order and in rainy season it does not work. We made many complaints an fights but no result. Our exchange name is Farare exchange, Dapoli taluka, Ratnagiri District, Maharashtra State.

Land line — Telephone out of order

My home telephone number[protected] has not been working for several weeks.
Please do the need full.

Thank you,

John P. Ninan.

My telephone number [protected] out of order last 15 days landline is only source to connect with my family.there was no mobile tower in my village.I requested you to plzzz do something as soon as possible Thankyou. Mrs NAZNEEN SADIQ GOWALKAR

BSNL — Low Signal strength in my area

My mom's number is [protected]. Most of the time her mobile goes to out of coverage area because of the low signal strength in our area. The same problem is faced by most of the BSNL users in our area.Please take necessary action.
Thanks in advance.

BSNL — recharged by net banking

I have recharged mobile no [protected] by netbanking through Axis bank Akola on 28/03/20110 for 1000/- but even after so many days it has not been credited,amount has debited from my account,please look in to the matter.

I WITHDRAW MY COMLAINT OF 31.03 AS I HAVE RECEIVED REFUND OF 1000- THANKS. ASHOK PATIL MobilE N0.[protected]

My no is [protected] of BSNL.I am getting a same message from a bsnl no [protected] from more than three month.daily 25 to 30 msg . The person is not sending such msg. written " keep this message IMEI no.[protected] " It comes after every 2 mnts.Plz stop this

BSNL - GPRS — Gprs service not working

My mobile no. is [protected]. I have been using BSNL's GPRS service since more than a year now. However since yesterday, the service has stopped working. I contacted my friends using the same service of BSNL Bhopal. All have the same problem. BSNL's helpline at [protected] simply does not answer even after holding on for 15 minutes.

bsnl gprs services — not working gprs

i have requested to the customer care executives for the gprs services, but the executives are unable to solve my problem. every executive has its own way to handle the problem. they donot know how the gprs service works. my cell no. is [protected]. i have complained so many times...

BSNL Gprs Service — gprs not working

I have been using BSNL GPRS service from about oct 2009, and it was working fine.

But after the last recharge of Rs 230/- (for 1 month unlimited gprs) on 10th Jan 2010, my GPRS has stopped working.

When i starts my web browser on mobile, it gives the messege "SUBSCRIBE TO PACKET DATA FIRST" and "Link not available".

I have been calling to customer care for past 8 days (i.e. from 12th Jan 2010) for about 3-4 times per day and i have tried all the tricks/solutions told by customer care, but still my GPRS is not working and is showing the same messege "subscribe to packet data first"

I have the gprs settings; my valdity expiry is 8 months away; have a balance >200.
i have prepaid sim of panipat.

give me some solution.