Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — Brod band connection not working

My BSNL Brod band connection not working properly, While working with net frequently disconnecting. Further when opening the Net nearly 30 minutes taking for connecting and also running slowly. when I have emergency need I am feeling verymuch inconvience with BSNL Brod Band Connection. Hence it is required to improve the service immediately.

I am a govt. employer and i m new customer of broadband modem id password has been provided me .two week ago but my con. could not access I com. many time to branch manager but prob. still now they told me that your prob. can not solve us one month plz help me my phone [protected]

my ph no.[protected].i am unable 2 see my usage account.plz check it sir.it is very inconvinienced 2 me.

we require this mobile no [protected].name and address.

BSNL — Excess Billing Amount

I have received BSNL monthly Bill for the month of February'09. I surprised that the billing amount is around 2130 Rs. Because my Broad Band connection was not working from last week of January'09.My scheme is Home Plan 500 for Broad band.
Consumer No: [protected]
Exchange Code: PAKNR
Bill No: C[protected]

The details of the billing is as follows.
Fixed Monthly : 120 Rs
Call Charges : 398 Rs
Depit Charges : 1384 Rs
Tax : 228 Rs
Total : 2130.
How i can approach this problem. Please suggest suitable remedies.

Broad band charges are under Debits. Home plan 500 has a fixed rent of Rs. 500-00. You can see the usage details from the website http://bbservice.bsnl.in/
Get the portal id and password from BSNL office.

BSNL — Refund of Deposit and overbilling

I relocated from Kottivakam Chennai and closed my account phone[protected]. I was told that I would be refunded the Rs2000 deposit after 45days. Instead, they kept presenting a bill to my account and automaticaly got an additional Rs665 from my account.
This was about 4 months ago. Still no refund.

SINCE LAST THREE MONTHS USAGE OF MY LAND LINE IS SO LOW.JUST TO CHECK OUT WHETHER GENERATED BILLING AMOUNT IS RIGHT OR WRONG,BECAUSE I AM NOT ABLE TO GET ANY CALL DETAILS,SINCE LONG( THAT COMPLAINT ALSO HAS BEEN LODGED NO.[protected] BUT NOW,IT HAS BEEN PROOVED THAT BILL AMOUNT IS NOT RELEVANT TO MY USAGE.AND IT IS A SERIOUS ISSUE.SO PLS LOOK INTO IT.YOU CAN CHECK MY BILLING CYCLE THAT ALL BILLS HAVE BEEN PAID WITHIN DUE DATE SINCE I AM USING LANDLINE PHONE.
SUJAY GHOSH
PHONE:[protected].

Bangalore BSNL — Broadband frequent disconnection like more than 20 times in an Hour.

Broadband connected with my land line number [protected] is not working properly for more than for months now. I have given written complaints three times to BSNL HAL office. But still now the issue is not resolved. Without getting any service I am un-necessarily paying the usage fee monthly.

BSNL — EXCESS BILL AMOUNT

I, A.P. Wankhede got bsnl band connection of Rs.400 (including govt. servent's 20% off. but bsnl charged me Rs.499 only for 15 days. they charged Rs.250 for installation ( discribed in user manual & help disc & which any untought man cn also do) also they charged Rs.500 for installation. and total amount is Rs.3190.I ask but bsnl does not informed me this before getting connection,meny peoples are fecing this problem.
PLEASE DO SOMETHING....................

BSNL — excess amount of billing

i have chosen BSNL broadband connection plan 700 limited home plan... they provided me connection month of may 27th and they processed my billing for that month itself ( billed me for may 27 - 30 (3days) ) i was shocked by seeing the bill,.... they charged 3,678rs for using broadband only for three days..... how its possible,. and now they are telling to pay the bill............i want a justice as a consumer....my phone number :[protected]





with regrets,
karthik

Sir,
With due respect I have to say that I have BB Home UL 499/- plan with student.discount. I have not applied for Home 500/- Plan, but it has been activated and charged regularly from AUGUST 2010 till now & I did not understands your Broadband Services. Which process I solv this ''Over Billing'' problms??? I have registration in this side but, I did not better fill effect in this side. So, kindly help me. Did you help me?

It's not a first time, It's more then 10 time I knock you & your B.S.N.L. all of Local District &State level officers or office. But, My problems did not solv.

You & your B.S.N.L company as like a good help us company as like as soon as possible you & your companies Who is there chare Person Connect my Personal Mobile Number is [protected] / [protected](use Indian code +91). Please connect me as direct to mobile phone line & solv all problem or discussions. ok.
Thanking you.
*** I attach in this page my details of ''Broadband Services'' in is below here ::

BROAD BAND CONNECTION

* Portal User ID is - bi[protected]
* Customer ID is - [protected]
* Account Number is - [protected]
* Phone Number is - [protected]
* Bill Number & Date is[protected]/05/2011
* Bill Period is - 01/01/2011 to 30/04/2011

BISWANATH MANDAL
Tel no [protected]
Vill+P.O.+P.S.- Md. Bazar
District.- Birbhum,
Pin Code.- 731127,
State.- West Bengal(India).

BSNL — excess of bill

hi i was using bill phone from last one year , i have paid bill regularly though its disconnected frequently and not meeting promised speed till may i have used and i was getting irritate by using this service so i did not paid the bill they disconnected the phone at the time disconnection the bill was 1800 but now their are forced me to pay 3050 for non using period also i have pay it seems is it fair ??? i[censored] want me to pay i will pay the used bill that's it..

From

E.ANBUSELVAM,
Plot No.101, Door No.12/2,
LIC Officers Quarters, I Floor,
II Main Road, United India Nagar,
AYANAVARAM,
CHENNAI – 600 023
Mobile –[protected]


To

The SDE/PG Officer(MIS),
BSNL,
O/o. GMT, BSNL,
No.11. JANAKI AMMAL NILAYAM,
THIYAGARAJAPURAM,
VELLORE – 632 001

Respected Sir,

Re: Surrender of Telephone No.[protected], No.110, Sri Ram Nagar,
Puliyamangalam, ARAKKONAM – 631004.

I had surrendered the above landline on 8.9.2011 and the same was acknowledged by your SDE(Phone), Arakkonam, Vellore SSA.

Please refer to my earlier letters dated 6.9.2011 and 27.10.2011 wherein I had requested for refund of the security deposit of Rs.2000/- paid by me vide your Receipt Ref: 75643 dated 22.12.1997.

It is stated in the monthly bill under Item No.VI(d), interest at the rate of 10% p .a. is payable in case the refund of security deposit is not done within 60 days of surrender of the landline. More than 2 months have elapsed since I had surrendered the landline connection and I am yet to receive the refund.

It is therefore requested that the security deposit is refunded immediately and with interest @ 10 % p.a. till the date of refund.

The refund amount may be sent only to the address given above.

Thanking you,

Yours faithfully,


(E.ANBUSELVAM)

True..compalint

BSNL — Revised Pension

Dear Sir/Madam,

My revised pension still not started by SBI
I have received my revised pension copy also from my BSNL Mumbai.
I have asked so many times to SBI Nandurbar & Dhule Branch but No responce from them.

Regards
Suresh Kinhikar
[protected]

Is this possible to sort it out through your medium ?

LANDLINE PHONE — dead

sir,

ph.no.[protected] phone dead

Thanks

pls. solve the prob. urgently

Thanks

i mr. paresh kanaiyalal shah having a landline telephone no[protected], which is not working from last ten deys. i have given a complain vide no- 84040. from last two months my telephone was dead for several times. some times it has been operative after seven days. you people have crossed all the limits for not giving a service. this month i am not going to pay the monthly bill if the complain is not attended by your side.even if required i will go to consumer court.
regards
paresh shah

Dear Sir,
My landline phone has not been working for last 4 days due to tearing of wire. i have repair this but still again not working.
actually wires needs to be changed, i had also requested to change the wire but no action has been taken out.
pl have alook on my complaint & do the needfull

Land line — Phone dead

Phone[protected] is dead for the last 1 month. No response from BSNL even after registering telephonic compalint

BSNL Landline — for phone being dead

my phone is dead from last one week and it always remains dead. sir plz take steps to get me rid of this problem.

I ve a landline connection no [protected](Chandigarh), which is dead since last month.Once a rainfall it would become dead kindly give me a permanent solution.

too many complaints but no response

I am from Kerala having BSNL prepaid sim cell no: [protected] I got subscribed to Bhavisyavani pack accidentally and could not deactivate it using 1255599 (provided in the message to unsubscribe the pack) please deactivate it.

BSNL PREPAID UP EAST — internet speed slow

Hi
Sir
My name is santosh kumar singh my number is [protected] .internet speed is very bad . i am getting 1-3kb/s from last 45 days.i called cellone customer care around 50tim my problem.but dont get any help and net speed.please help me .please check my number problem.thanks sir

BSNL — charging for unsolicited BSNL tunes

There is an automatic debit of Rs 28 to my prepaid mobile for unsolicited BSNL tune service. There is no procedure for online stopping of service. I am asked to visit BSNL office for stopping the service which I never asked for. BSNL Prepaid No is [protected]

A K Thite
Lucknow