Bharat Sanchar Nigam [BSNL] Complaints & Reviews

(1) In BSNL Tunes service ei 'BP-Btunes my caller tune service was renewed on[protected],[protected], [protected] & on[protected]. Each time they show the message ' Your BSNL Tunes service is renewed
for next 30 days'.while they are renewing it just after 15 days. This is not fair. I have all messages with me.

(2) I have never opted for any service like 'FRENZO' or '5 KA...

Sir,

An amount of Rs. 133.00 was debited from my SBI saving bank account at Rajendra Nagar, Patna on 4 September, 2012 for an applied TOP UP on 'net banking' for my BSNL cellone Mobile No.[protected] but the 'Top Up' has not yet materialised in my Mobile. I request that either the amount be credited back to my Saving A/C or the Top Up be added to my Mobile without any further delay. Regards,
...

It has been a long time that my broadband connection is down. Inspite of repetitive complaints no action has still been taken.
List of complaints given below :
Telephone No :[protected]
Customer Name : Anil Das
Complaint For : Broadband connectivity
Problem : Modem is not responding [No light]
Type of Modem : Type I

Complain Date : 26/08/2012
Complaint No : [protected]br...

Dear sir,
This is to inform u that i am using BSNL prepaid no [protected] and without subscribing any chalisa pack every month 20 rupees are deducted from my balance in the name of 10 rupees for 30 days(instad of 10 rupees 20 are deducted 10 after 15 days although the message says that 10 will be deducted after 30 days).The mssg also says that to unsubscribe call 1255530 but on dialing they say that i am not subscribed...

i am not using your service hungama music on demand and indiagames.com...so please deactivate this service my number[protected]...

my mobile no- [protected]
AMIT RASIKLAL SHAH
i inform to bsnl customer care and bsnl customer care email id but they did not reply and when i call customer care center they always reply system problem . i call more than 5 times. and i email to bsnl customer care id more than three times .

i recharge amount rs 110 rs in 110
talk time at 15 august 2012 at that time i already have at least 40 rs balance. balance...

My BSNL mobile no. is [protected], my email id. is mohannmr.[protected]@gmail.com,
kindly unsubscribe for the unauthorized deductions and SMS services provided, from
http://wap.indiatimes.com/folloprx/follobsnldea.aspx

The unsubscribe option has been sent to my mobile, asking me to click the above
mentioned link, which I couldn't made from my mobile.

Kindly send the unsubscribe option to my...

my no...[protected]
address.....nuapada bali sahi cuttack
intentionally your (chandrakant your excecutive) giving me 1000 bsnl stream sms (till now sms is coming after switch off the mobile and sim out). i was unable to make my emergency call.
take legal decision otherwise customer will go to other network.
this issue should short out fast becase i am a service man and i have to make 50 calls per day to my manager....

THE CUSTOMER EXECUTIVES ARE NOT TAKING THE COMPLAINTS AND NOT ATTENDING THE THEM TOO...BSNL IS UNNECESSARILY CUTTING BALANCE IN FORM OF ACTIVATION OF VOICE NEWS PACK THIS TIME TWICE A MONTH AND TELLING A LIE THAT I HAVE ACTIVATED BUT WHERE AS I DID NOT...STARTED HATING BSNL AND NOT GOING TO FILL THE BALANCE...BETTER TO CHANGE...[protected]...

My Mob No is [protected] taken in Rewa in Aug 2008. I used to subscribe to Astro services but unsubscribed to it last year. However under sms BZ[protected] Rs 10 are deducted from my account despite my sms o[censored]nsubscribe on receipt their sms for renewal. The irony is that despite forced deduction the Astro Service in not providing any such services! What a cheating?

Kindly look into the complaint.

Thank you,br...

I have tried to recharge my BSNL prepaid mobile ([protected]) on line through paytm.com of Rs. 410 (330+80) and this amount got deducted from my bank account but my mobile balance and validity has not been increased. I have checked with the customer care of paytm.com and as per them recharge has been successfully credited and the reference no. is[protected].

So please take the immediate actions in getting this issue resolved....

I am a prepaid customer of BSNL mobile.I used to call/receive call from my mobile. But during incoming or outgoing call it disconnects frequently every after 2 to 3 minutes.It is so a serious problem that I have to call 3 to 4 times to a person for a full conversation.I reported this problem to the customer care representative of BSNL,they are talking that it is due to low signal in that area,but in my house there is always full signal. Please...

dear sir. It is very unfortunate that a few messagesare coming through sms to my mobileas Iam holding your Post paid service provided by BSNL. I repetedly complained to your customer service for seven days continuously but no protection was given to me or to stop the sms whichare coming nestily...my mobile nois [protected]. I hope you will solve the matterand do the needfulactionas tothat I will not be disturbed. . The messagesare coming from...

I have applied for new broadband connect at BSNL New thippasandra, Bangalore on 27-August-2011. And from then there was no cummincation nethier status update.Every time i visit office they say it will be done by next week and noboby gives the proper response. An then i raised a request for change of address on 07-April-2012, so based on this change they said they willl check for fesibility and let me know the status, which they didnt communicated....

Since one month, Im Trying to change my network provider from BSNL Prepaid to Aircel. i have been connected with BSNL since May 15.2012 ( 3 months Completed). I Approached Aircel people they said, "it was Rejected by the BSNL"..i don't know what to do.
Again today[protected] i went Aircel Office and they communicated me like.. u r request already submitted for the permanat number [protected] Error No: 888.
br...

MY PHONE NO IS[protected], I AM COMPLAINING SINCE LAST 2 YEARS FOR NOISY PHONE AND FREQUENT OFFLINE OF BROADBAND ALONG WITH VERY SLOW SPEED - MY LAST COMPLAINT DONE ON 14.08.2012, BUT STILL AS PER BSNL - "JOB IS ON THE PROCESS". I ALREADY PAID FOR WHOLE YEAR - PLS LET ME KNOW WHAT IS THE REMEDY - THEY SEND PEOPLE / TECHNICIAN, BUT THEY ARE NOT FOR BROADBAND BUT FOR TELEPHONE. PLS LET ME KNOW THE REMEDY.

REGDSbr...

since last two months illegal recovery of 2 paise per hour is being made from my prepaid mobile NO: [protected]. After repeated approaches to customer care NO: 1503 ultimately my complaint was lodged bearing NO:IH[protected] dated: 28/8/2012 @ 3=10 pm. I was assured that your grievance will be redressed within 24 hrs. Though a period of almost 5 days have been lapsed neither the grievance is redressed nor any satisfactorily reply has been given...

without my request the service of 5 ka tadka from hanygo activated in my BSNL Mo.no[protected] and deduct Rs.8/- for a week (till dated 06.09.2012) I send request to deactivate that service via message "UNSUBTAD" to 55678 and also register a complain on custmercare ( docket noH13UE306325, H31UE307647) but till there is no response for my complaint. so i request you pl deactivate that tadka service and refund my ammount. Pl. reply...

I placed an order of a BSNL tablet on 07th Jun 2012 02:07 pm. I never received the product as per their mentioned SLA of 15 working days. I placed a cancellation order and asked for refund. I never got a call back from their backend team department which they call so. I daily call Timtara Customer Care and they always give me same answer by tomorrow I will get a call from backend team which never happened. Also they say I will be refunded...

sir,
I AM AMIT MANDAL,FROM BARASAT,KOLKATA:700125.I APPLIED FOR BSNL BROADBAND ON JULY 12.2012AND DEPOSITTED Rs.500/- for it.MY REGISTERED TELEPHONE NO WAS [protected].AFTER ONE MONTH LATER IT WAS INFORMED ME THAT THE BROADBAND SERVICE IS NOT AVAILABLE FOR MY AREA.THE LAST ONE MONTH I FREQUENTLY VISITED THE BARASAT TELEPHONE OFFICE.BEFORE APPLYING I ASKED THE AUTHORITY AND EVEN THEY TOLD ME THEN TO AALY.NOW IALSO APPLIED TO GIVE...