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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 474

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K
KRISHAN KUMAR YADAV
from Jaipur, Rajasthan
Jul 16, 2012
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Address: Rewari, Haryana

DEAR SIR,
OUR VILLAGE - CHITADUNGRA
THANA - KUND
DISTT - REWARI

IS SITUATED ON HARYANA & RAJASTHAN BOARDER

AND IN OUR VILLAGE CHITADUNGRA BSNL NETWORK COVERED FROM RAJASTHAN ROAMING FROM
GIGLANA TOWER (MANDHAN,BEHROR,ALWAR,RAJASTHAN ) WHICH IS ONLY 500 MTRS FROM OUR VILLAGE HARYANA BOARDER.

Please select this tower for roaming free tower in range of 02 km

thanks
BSNL CUSTOMER
+1 photos
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    E
    ektaprajapat
    from New Delhi, Delhi
    Jul 16, 2012
    Resolved
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    Resolved

    Address: Jaipur, Rajasthan

    I have recharged my data card but it is not connecting to internet. when i click on connect option it is automatically disconected after 5-10 seconds.
    i have registered a complaint but no resolution provided by customer care executive they are puting my call on hold for 15 min.
    Aug 13, 2020
    Complaint marked as Resolved 
    Hello,

    From last 3 days my internet is not working properly. I had logged two complaints & the last complaint no is 2165. (16 sept 09)

    Please look into the matter and do the needful.

    Thanks
    Broad band connection is not working. The complaint has already been lodged on October 14, 2009 vide docket No. 67299. No response yet from BSNL.
    My broadband speed is too low as mentioned so please take action.There is no proper response for my complaint, last three weeks i made complaint about broadband service for more details check my land line number [protected].So please take necessary action.
    hi sir i am using bsnl prepaid 3g sim in my iphone 4 mobile. recently i got recharged Rs 1199 internet plan for a month special for use internet. my mobile setting already well and i checked from many time my phone setting. settings are completely well. but internet is not working last 5 days. i made call many times to bsnl costumer care. but they did not pick up my call. some times they picked up and keep at hold or ignore my call. i am getting problem. i am a common student. this is not fair sir. it is so expensive. plz help me. any one is here...... .we are suffering in government services. my no. is [protected]
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      M
      mohandurai
      from Chennai, Tamil Nadu
      Jul 15, 2012
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      Address: Chennai, Tamil Nadu

      I am Mohan Durai From T.Nagar. I have top up Rs. 100 on[protected] around 10pm in BSNL Pyar Jodi plan through my ICICI mobile banking. My Mobile Number [protected]. But it is not credited and also not received any error message but my amount is debited not yet reversed in my account.

      Please resolved the issues and reverse my amount Rs.100 into my account

      Regards
      Mohan Durai
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        K
        karunakar bolisetty
        from Hyderabad, Telangana
        Jul 15, 2012
        Resolved
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        Resolved

        Address: Andhra Pradesh

        sir,

        we are using bsnl network for internet..few months back we got a call from bsnl about the indiagames and got it activated.we now request to get it deactivated.we have lodged a complaint in the bsnl office but there has been no response.so i kindly request you to get it deactivated as soon as possible as it the bill amount is increasing month by month.

        karunakar bolisetty
        ph:[protected]
        Aug 13, 2020
        Complaint marked as Resolved 
        before one week i got a call from bsnl that i got offer for playing online games GOD. one month offer they said. after that it will be charged for 200. to unsubscribe this account, they have given toll free number which is not working always. another option is we can click account link to unsubscribe after login. but there is no account link after login. cheating bsnl. they are not satisfaying the customer. instead making us to get angry. i want to unsubscribe my online games god account. this is my landline no.[protected]. please help me.
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          D
          dharm82
          from Jaipur, Rajasthan
          Jul 14, 2012
          Resolved
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          Resolved

          Address: Jaipur, Rajasthan

          dear sir or madam,

          we inform you that i have a connection of your company which no. is[protected], account no. [protected]. in the reference noted subject we inform you that we inform your department many times by letter for that the invoice of above noted no. is not received by us from the connection date to till date. this kind of reason we paid panelties every time on paid invoice by your cash counter. so please regularised the invoice and send to us. otherwise we forced to disconnect this no.
          second we requested to you that please convert this no. in plan "LO-KAR-LO-BAAT--RJ-CIRCLE-LL-MOBILE"

          thanking you

          in awaiting your positive reply

          from sanjana bajaj
          Aug 13, 2020
          Complaint marked as Resolved 
          ear sir or madam,

          we inform you that i have a connection of your company which no. is[protected], account no. [protected]. in the reference noted subject we inform you that we inform your department many times
          we requested to you that please disconvert this plan "LO-KAR-LO-BAAT--RJ-CIRCLE-LL-
          Second this no.[protected] detail of all call month of Dec. 2013
          thanking you

          in awaiting your positive reply
          ear sir or madam,

          we inform you that i have a connection of your company which no. is[protected], account no. [protected]. in the reference noted subject we inform you that we inform your department many times
          we requested to you that please disconvert this plan "LO-KAR-LO-BAAT--RJ-CIRCLE-LL-
          Second this no.[protected] detail of all call month of Dec. 2013
          thanking you

          in awaiting your positive reply
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            S
            sundar sing negi
            from Rania, Haryana
            Jul 13, 2012
            Resolved
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            Address: Almora, Uttarakhand

            im bsnl pripad user2month ago. but my exlpower plan of 2 no. bsnl landline, bsnl pripad not chang call rate.im allredy sms sended 7-8 time and i call 4-5 time costomer care center. but no any respons me.costomer care tak me>>>aapki aawaj na aane k karan aapki call desconect ki jati hai! BSNL me call karne k liye DHANYVAAD.so sir/mam please help me...............
            it's my humbel request!
            plzzzz..activate my exlpower plan. my mobile no. is-[protected]
            Aug 13, 2020
            Complaint marked as Resolved 
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              S
              SATTU98
              from Nagpur, Maharashtra
              Jul 13, 2012
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              Address: Ratlam, Madhya Pradesh

              Dear Sir,
              I have given a request for MNP from BSNL to Airtel on[protected],MNP request for my mobile number "[protected]" UPC “by448791” from BSNL to airtel but till date[protected] it has not been done. I was told from Airtel that this will take 7 days of time. I contacted many times with airtel customer care and they are saying BSNL is not allowing to port out.(NO REASON) . While I contacted with BSNL they are telling they don’t know anything about this BSNL cannot do anything. This seems to be just ridiculous. None of the Opertors i.e., BSNL and Airtel, are giving any positive replies. Kindly help me on this. You can contact me on [protected]/[protected]
              dear sir
              i have change my aircel no. To bsnl by mobile number portbility my no. Is active on 9th of march but number is sitle not active plz do somthing i m in great problm.my number is [protected]. I talk to custmer care many time they r unable to help me.i am submit my i d proof and another docoment in jammu bsnl exchange
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                C
                Chittadiyil
                Jul 13, 2012
                Resolved
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                Resolved

                Address: Pathanamthitta, Kerala

                Dear sir,

                I would like to inform that my BSNL Land telephone [protected] is not working since last 10 days. I have raised the complaint in several times. but till now no action from Kunnamthanam Telephone Exchange, My mother is staying alone , Iam working abroad, I don't have any other option to communicate with my mother, kindly look in this matter and solve the issue at the earliest.


                Regards,

                Santhosh G.B
                Muscat
                Tel +[protected]
                Aug 13, 2020
                Complaint marked as Resolved 
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                  S
                  shlndrkmr
                  Jul 13, 2012
                  Resolved
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                  Resolved

                  Address: Nagpur, Maharashtra

                  bsnl takes very very long (3 to 4 weeks ) to repair telephones . we removed internet because we could not use it due to either phone dead or line noisy but were paying the rent for the whole month.
                  When all rentals are deducted it is incorrect. All exchanges have housekeeping function computers which record the complete data and bsnl knows when the tele phone went dead and when was it repaired . it has data o[censored]sage of phone for billing purpose for every second in the billing system computer.
                  Bsnl being government owned should on its own reduce the rentals and not ask the consumer to lodge a claim or go to consumer court.
                  In fact i suggest rentals must be charged on daily basis because telephone is a twenty four hour service .
                  will the min of consumer affairs. tdsat or trai or such body teke up the matter so that customers are not cheated and bsnl revenue also grows by providing uninterrupted service.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    D
                    debrupb
                    from Mumbai, Maharashtra
                    Jul 13, 2012
                    Resolved
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                    Resolved

                    Address: West Bengal

                    Sir,

                    My wife has lost her cellphone containing a BSNL Cellone Postpaid number on her way to home from my sons school today (13/07/2012) afternoon.On her behalf, i request you to kindly block the sim to avoid its misuse and excess billing.
                    The no is +91-[protected].

                    Regards,
                    Debrup Bhattacharyya
                    Kolkata
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    postpaid sim card — block the card

                    Sir as i lost my sim card, no [protected] please block that sim card...


                    my dob 4761
                    adress;#23, 14 cross, 4 main, vinayaka layout
                    virgonagarpost, butterhalli, b'lore-49
                    present contact no:[protected]

                    Kindly block my sim card...
                    Sir,

                    My father has lost his cellphone containing a BSNL Cellone Postpaid number on his way to varanasi late tonight.On his behalf, i request you to kindly block the sim to avoid its misuse and excess billing.
                    The no is +91-[protected].

                    Regards,
                    Nitin Kumar
                    Bangalore
                    i have one cell one post paid plan...by mistake i had lost my phone bool contacts from cell which are saved in my SIM...so pls wat to do to rcv my contact num
                    sir.

                    my father lost his bsnl postpaid sim card .so i request you to kindly block the sim card.to avoid its misuse and excess billing
                    the mobile number [protected]



                    regards,
                    s.harini
                    chennai
                    sir.

                    my friend lost his bsnl postpaid sim card .so i request you to kindly block the sim card.to avoid its misuse and excess billing thanking you
                    the mobile number [protected]



                    regards,
                    M.S.Moorthy (HR)
                    Srivari Enterprises
                    Gummdipoondi
                    chennai
                    Block Sim Card
                    Sir,

                    My friend has lost her cellphone containing a BSNL Cellone Postpaid number on her way to narengi during noon.On her behalf, i request you to kindly block the sim to avoid its misuse and excess billing.
                    The no is +91-[protected].

                    Regards,
                    Nilay Choudhury
                    Satgaon
                    please block the postpaid sim carrying the no [protected] of assam circle of miss moon moon doley. it has been stolen today along with the carrying handset.
                    moon moon doley.
                    Sir,
                    at present I am having bsnl post paid cell one connection. I want free add on card on the existing connection. is there any such provision. please clarify. my cell one post paid connection number is [protected] ( AP telecom circle)
                    Ramana murthy
                    My father has lost his cellphone containing a BSNL Cellone Postpaid number on his way to varanasi late tonight.On his behalf, i request you to kindly block the sim to avoid its misuse and excess billing.
                    The no is +91-[protected].

                    Regards,
                    harsh pandey
                    Bangalore
                    Hi,

                    I lost my SIM card. Please request you to block it ASAP.

                    Mobile Number: [protected]

                    Regards
                    I have to close the message > MOBWIN sending from no 5655899 which is coming from some month with out my permission and cutting my rupees.Please see about it and please stop the message .
                    yours faithfully,
                    Sunil Chandra Roy.
                    Ph.No. [protected].
                    I have lost my mobile along with the cellone sim card number [protected]. I request you to block the same immediately.
                    Thanking you
                    Rajesh Kumar Jain
                    Kolkata
                    24/4/2013
                    my postpaid outgoing calls are blocked without any intimatiom
                    Hi,

                    I lost my SIM card. Please request you to block it .

                    Mobile Number: [protected]

                    Regards
                    I.K.Gopa Kumar
                    Chennai
                    Hi,

                    I lost my SIM card. Please request you to block it .
                    Sory This Number is Correct
                    Mobile Number: [protected]and this number is Wrong [protected]

                    Regards
                    I.K.Gopa Kumar
                    Chennai
                    Dera Sir/Ma'm

                    My Daughter have lost her mobile along with the cellone sim card number [protected] (J&K) at Vadodara (Gujrat) . while on Temp duty. I request you to block the sim immediately.
                    Thanking you

                    Yours Sincerely,

                    Pritam Singh
                    F/o Lieutenant Ramandeep Kaur
                    603 EME Bn.
                    [protected]
                    Dera Sir/Ma'm

                    I have lost my mobile along with the cellone sim card number [protected] (TELANGANA) at BALAPUR CROSS ROADS OF HYDERABAD today around 7 to 8pm. I request you to block the sim immediately.
                    Thanking you

                    Yours Sincerely,

                    K SREERAMULU,
                    PLOT NO 35
                    SRI SAI NAGAR
                    KANCHANBAGH
                    HYDERABAD
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                      J
                      jaseer_ap
                      Jul 13, 2012
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                      Address: Kannur, Kerala

                      RESPECTED SIR,
                      MY MOBILE NUMBER : +91-[protected] IS PORTED TO BSNL MOBILE NOW, AND NOW SOMETIMES NOT GET ANY INCOMING, AND CANNOT MAKE OUTGOING CALL. WHEN I MAKE CALL ITS REPLY IS "CONNECTION ERROR, NETWORK BUZY, DISCONNECTING, etc...". WHAT IS THE USE OF THIS NETWORK PROVIDER?. WHAT ARE THEY DOING?.
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                        R
                        romesh a shah
                        from Ahmedabad, Gujarat
                        Jul 13, 2012
                        Resolved
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                        Resolved

                        phone not working

                        Address: Vadodara, Gujarat

                        To,
                        The head,
                        BSNL, vadodara,

                        Sir,
                        I Romesh A. Shah is using your landline services No. 2359816 at jetalpur road, Inspite of many complaints, no body is taking into consideration our complaint, So I request to take the action into the matter immediately and hope you will work on this matter urgently....
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                        M
                        mtjose
                        from Pune, Maharashtra
                        Jul 13, 2012
                        Resolved
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                        Resolved

                        Address: Kanchipuram, Tamil Nadu

                        Game on Demand (GOD) service is provided through BSNL broad band as free when it started in 2010. Later in 2011 it has been converted into paid service and they told it will be charged only if we register again. After few months, 2011 onwards BSNL is charging Rs 200/- per month. We are not used the GOD service at any time and now also. I have send letter to BSNL billing unit requesting to discontinue the billing for Game on Demand but no response is received from them till date and they are collecting the amount now also. Charge for Game on Demand is attached with regular BSNL bill which is not correct. But BSNL is claiming Game on Demand is not their service and they have any authority to stop the billing. In this case, BSNL is cheating the consumers, if they don’t have any control over the GOD service, it is wrong on their part to collect the amount along with the telephone bill. I am paying Rs 200/- per month for more than one year.
                        Kindly instruct BSNL to remove the GOD service to me at the earliest and if they don’t have any relation or control with this service, charge for GOD should not be included in the BSNL land line broadband bill.
                        Details of the consumer.
                        Name : M. T. Jose
                        Address : 7 Kalyani
                        Department Atomic Energy Township
                        Anupuram P O, 603127
                        Kanchipuram Dt
                        BSNL land line no.[protected] under Kalpakkam Telephone exchange
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          S
                          Soubhagya Rath
                          from Bhubaneshwar, Odisha
                          Jul 13, 2012
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                          Address: Odisha

                          download speed is too slow...its speed is between 10 to 30 kbps .. before download speed was 50 to 80 kbps.... so please solve this problem.
                          phone no[protected]
                          Here we cannot get proper speed in broad band servise.some time page can load for few minutees.so we
                          suffer for lot of time.please take action.

                          BSNL Broadband — slow downloading speed

                          bsnl offers me bussiness plan 250.00 and committed speed 256kbps to 2mbps but my connection gives average speed of 170-185 kbps
                          low downloading speed
                          bsnl offers me bussiness plan 250.00 and committed speed 256kbps to 2mbps but my connection gives average speed of 170-185 kbps ?
                          i got bsnl broadband conection on 14 april2010.intialy i was geting good speed.but now it is just 20 kbps.i have registered complaints but no action have been taken yet.so please tell me the solution.
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                            A
                            avdheshm
                            from Dewas, Madhya Pradesh
                            Jul 13, 2012
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                            Address: Indore, Madhya Pradesh

                            Dear Sir/Madam,

                            I have recently bought a wireless modem from BSNL week ago.
                            the printed MRP on the box was Rs1600.00 and in the bill they have charged me Rs 1800.00.
                            I went to the BSNL office for clarification over excess charges been charged and claimed for refund, but the officials refused to do so and said these are BSNL own charges and do not bother MRP mentioned on the box.
                            I would like to lodge a complaint, as price charged cannot be above Maximum Retail Price.
                            Request you to kindly take action against them for such mispricing.
                            +2 photos
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                              S
                              Saurabh Chhabra
                              from Hyderabad, Telangana
                              Jul 13, 2012
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                              Address: Uttar Pradesh

                              I live in Indraprastha appartments Ratanlal nagar kanpur,near cti chauraha in front of the entrance gate of my appartment there is a building and on its roof are installed three giant mobile towers releasing unresistable radiations harmfull for the residents as this is a area of high intensity population.
                              Taking into consideration the cons of the radiations emitted i would first like to address this serious issue just because of some rent being offered to the owner of that building all the people are suffering.
                              I would request to take immediate action from the date of request as undoubtably these radiations are harmfull, so kindly take immediate action for their removal...





                              Thanks and regards
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                                S
                                sakhala123
                                from Mumbai, Maharashtra
                                Jul 12, 2012
                                Resolved
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                                Resolved

                                Address: Maharashtra

                                dear sir,
                                i am dipak sakhala from dawachwadi(tal-niphad, dist-nasik) i have a landline connection(& caller ID phone) but the caller id is not activated. my no is [protected] & [protected]. my email id is [protected]@gmail.com.
                                my request to you is that you please try to activate my caller id
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  crsamal
                                  from Bhubaneshwar, Odisha
                                  Jul 12, 2012
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                                  Address: Odisha

                                  Sir,
                                  My telephone No[protected] has been dead since last 20 days. Inspite of repeated request made by the undersigned, no fruitful action come out.

                                  I have personally requested to exchange staff as well as staff at Jajpur telecom office to rectify the fault as the telephone line provided with Broad Band facility.

                                  Still the line is dead. Request necessary action may please be initiated.

                                  Chittaranjan Samal
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                                    R
                                    r.shakeela
                                    from Chennai, Tamil Nadu
                                    Jul 12, 2012
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu

                                    I have surrendered my bsnl landline[protected] stating that i am disconnecting due to my personal reasons vide letter dated 21.06.2012 at Balaji Nagar Extension. I was informed by the AE that my landline will be disconnected on the same day. To my dismay i have received a bill for Rs.680/- for this month I have not used my landline beyond 5 to 6 calls(local calls). my landline connection is yet to be disconnected.I want to lodge serious complaint against BSNL. Please take up with bsnl. My address is g2, pushpa enclave, 65, school road, kolathur, chennai-99. my mobile no is.[protected]

                                    With Regards,

                                    R.Shakeela
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      chatarpal
                                      from Gurgaon, Haryana
                                      Jul 12, 2012
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                                      Address: Faridabad, Haryana

                                      my land line phone no. [protected] is dead from 10/07/2012 so my broadband is also not working please repair it as soon as posible
                                      Dear Sirs,

                                      I have tel.no.[protected], but last one month this tel. is not working. I have given complaint to BSNL totall four times and every alternate day i called to their Officer Mr. Randhir but he said it will take one month time and his senior Mr. Kapre is not taken his phone.

                                      When i told them my tel. has cross line mr. randhir said i will send to somebody for solving this problem. but till today nobody is taking my complaint.

                                      You are requested to see this matter at the earliest. Same problem i hv. faced in July 08 to Aug.08 after 15 days this problem has created.

                                      Regards,

                                      Smita Patil
                                      My telephone no.[protected] generally get out of order once or twice within a week. When I complain to the concerned personnel to repair the same, they replied very harshly that they have more important task to do and it may take a few weeks or a month. There attitude and response is also unacceptable. We always pay our bills regularly without any delay. It not understood that why they are not providing quality services.
                                      Surya
                                      sir
                                      (1) my telephone no.is247501 which is out of order from 1/6/2009.
                                      i have walked s many time in telephone exchenge, nobody is satisfy to me, i have comlaint in excheng as welln as GM also .but anybody is not taking any action.
                                      (2) mytelephone was out of order from 15/4/2009 to 18/5/2009.bcoz there was working of street construction.i have given the aplication to SDM for free the rent out of order period ut is no taking any type of action.




                                      costumer telephone no. location
                                      mahavir prasad sharma 247501 palwal krishna colony ward no-3
                                      My telephone number is 26378689 is disconnection last three months.
                                      hello sir,

                                      from past two months their is no proper response regarding the issue on behalf my dead telephone. actually the problem start from the wiring of line, their is no proper system regarding the wiring box, usually the wire is on the air it get damage thourgh birds, rain, or any type of animal, or some times some of people just doing masty regarding the cutting the wire... so we are suffering the problem from past days... so pls take immediate course of action and also maintain a proper new box system...

                                      Name :Babulal.p
                                      tel : [protected]
                                      add : 3/2 badri veera swamy lane, 4th floor,nsc bose road, sowcarpet, chennai-79.
                                      Though through 198 complain for the dead telephone has given but no physical positive reparkation has yet not come but i have the emergency in home.
                                      Dear Sir,
                                      BSNL Complaints I AM BHARATBHAI K. CHAUHAN . AT :KHARI TA:MAHUVA DIST:BHAVNAGAR MO.:[protected]
                                      MY REQUEST HAS BEEN AT MAHUVA DIST BHAVNAGAR ..NO ANSWER OF BSNL OFFICE MAHUVA.KEEP YOUR BSNL BRODBEND...CONECTIVITY...
                                      Dear Sir,
                                      My telephone no[protected] is not working for the last two days. So please take necessary action to start my phone.
                                      Thanks
                                      Jai Nand Singh
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