Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir,
Subject:-Telephone No.[protected] not working.

I am a widow aged 78 years residing at S1, II floor, "Priyanka Homes"365/3C'10th Main, II cross, Malleshpalaya, Maruthinagar, Bangalore 560075.This is to inform your goodself that the above mentioned phone is out of order since the last 20 days and inspite of lodging a complaint before 20 days there is no action from your office.You can verify from your complaint desk the complaint no.as i could not note the same.Sir my children are all staying far and wide and the only mode of communication is through a phone and I am staying all alone.As i am physically handicapped I cannot visit your office at Indiranagar.
I now request you to kindly arrange to rectify the problem asap and also please dont charge me any rent as the phone is out of order for more than 20 days and as per your directory page no.31 (rebate for interruptrion), i am eligible for waiver of the rent for the said period.

I sincerely hope that at least now my problem will be solved with your good offices.
Thanking you,

Yours truly,
Thankam K Nair.

BSNL land line & broad band — Re - Connection

I Smt Narmada Vemuri having BSNL land line with broad band connection bearing no.2589333 in exchange NRPM in VIJAYAWADA TELECOM DISTRICT. In Decem, 2008 i received bill for the above phone no for Rs.15, 000/- . Due to my finanicial problems i did'nt paid the bill till today. The land line and broad band connections are disconnected.

In this connection i request you to reconnet the above phone & broad band connecten and allow me to clear the above phone outstanding dues in 5 monthly instalments.

Sir
MY LL no is[protected]. Phone line is dead for the last three days (line dead), Even though I complained thru 1500, twice the docket was closed without making the remedy.

Directly i complaint to exchange office (Arumbakkam) also still now problem not solved

NO action as taken.

Pls do the needful

Regards.,

P.Sivakumar
Chennai

my landline no is[protected].phone line is dead for the last 3weeks i complained thrice. no action ta ken pleace do the needful.

BSNL CHENNAI — Isd connection not available

sir,

I am unable to use my mobile no [protected] for ISD connection. Pl make arrangement for ISD connection.

Thanking you,

Yours faithfully.

Nagabushanam

BSNL Broadband — Malfunctioning of Broadband Connection

This is to inform that my Brodband connection has stopped functioning altogether letting me to face innumerable problems. I have to work through the Net throughout the day which I am not able to do so. Immediate action is highly be solicited.

Thanking You,

Yours Faithfullly,
Sumanta Saha

we have bussiness connection adout Rs 6000 per month
our telephone on which broad band is installed is[protected].
We are requesting for lease line but department is not bothered.

Please Deactivate GOD Facility on our telephone no.[protected].please de-activate immediatey.

respected sir

i logged on to my god account and came to know that it my account has been suspended kindly deactivate my account permanently

vinayak
emailaddress: vnkbhattgmail.com

I request you to unsubscribe BSNL indiagames for the account number - [protected] landine no[protected]. and confirm me the same to my mobile no- [protected]. I have been charged for the previous two months without my notification.

Bill Number & Date[protected]/06/2012 - Amt : 38.32
Bill Number & Date[protected]/07/2012 - Amt : 49.00

please deactivate my god service and please refund the money. my landline number is[protected].

sir my broadband service has been stoped. bt the god service has not yet deactivated and the amount is been added in the bill since from last 6 to 8 months . so please kindly stop my service and refund my amount which i have paid.
I hope u my do it as early as possible. My landline number is[protected].
so please kindly do it as early as possible.

my phone number is[protected] please deactivate my bsnl.indiagames please do it soon i am very unhappy with these plan so please do it soon

BSNL — Deduct money every month

I have BSNL connection my no is [protected]. I lodged a complain for deducted my balance money on your customer service on 17th sep 2008 my complain no 2984643 . That time your customer service has told me that our technical department will call to inform you.But I have no reply within 15 days then I am call to your customer services person Mr.Gopal he assure me that it is not more and our technical department will call inform you.

After one month again they further deducted my blance money on 16th oct 2008. I have lodged a further complain with reference of previous on 16th oct 2008 at 9:30 Pm Complain No. 3046718.to your customer services person Mr. Priyabrata Pal. But till now I am not know what is the casue to deduct my balance monthly.

Yes BSNL has been deducting balance. On 1st december 2008.Bsnl has deduct my 144 Rs. When i complaint against it on customer care they gave me complaint no. L[protected]. And said it will be solved in 24 hours. Till date 3/12/08 it is not solved they are just giving next 24 hours. It not only me there are too many bsnl customers whose balance has deducted on 1st december.Some are [protected], [protected], [protected], [protected].Etc. So what should be done.

BSNL Prepaid Mobile — UN AUTHORISED DEDUCTION OF MONEY FROM MY ACCOUNT

I AM A MOBILE HOLDER BEARING NUMBER [protected].FOR LAST ONE YEAR MESSAGE COMES FROM NUMBER 55888015 IN EVERY MONTH THAT YOUR CHAT SERVICE HAS BEEN RENEWED FOR NEXT 30 DAYS.RS.15 CHARGED.FOR LAST TEN MONTHS I AM CONTACTING CUSTOMER SERVICE CENTRE NUMBER [protected] OVER PHONE TO DE- ACTIVATE THE SERVICE.IN EVERY MONTH THEY ARE REPLYING THAT THE SERVICE HAS BEEN DE ACTIVATED AND FROM NEXT MONTH ONWARDS NO CHARGE WILL BE DEBITED.BUT, AGAIN IN EVERY MONTH RS.15 IS BEING DEBITED FROM MY MOBILE.I HAVE ALSO SEND THE SMS FOR DE- ACTIVATION TO 55888.BUT, THE REPLY COMES THAT YOU HAVE NOT SUBSCRIBED FOR THE SERVICE.BUT, HOW AND WHY THE CHARGES ARE BEING DEBITED FROM MY ACCOUNT.PLEASE, LOOK INTO THE MATTER AND ARRANGE FOR RESTORATION OF THE UN AUTHORISED DEDUCTION AMOUNT ALONG WITH A COMPENSASION OF RS.3, 000/- FOR THE MENTAL AGONY AND UN NECESSARY HARASSMENT.
THANKING YOU SIR.

BSNL — DEDUCTION OF MONEY FROM PREPAID ACCOUNT

Sir/Madam,
I am using BSNL Mobile prepaid connection ([protected]) for last four years. Somehow my connection has been activated with so many paid services like cricket update etc. I do not want these services and so many times I have tried to lodge a complain in BSNL customer care services but unfortunately I could not. Please deactivate all the paid services provided except outgoing and incoming call facility.
Thanking you.

recharge cards of all company — selling cards in high prices

In the all the mobile store's in vijyawada the shop owner's selling cards at high prices for EX: the recharge card prices Rs.10- they selling at Rs 11& Rs 12 .on every recharge card there are taking one or two rupees extra. on kind reqesting of mines please check these scams.

I have a BSNL SIM bearing NO [protected].Kolkata HAVING VALIDITY 22 OCTOBER 2012.I have recharge Rs/46 for extension of my sim validity on line. It has done on line but validity not extended.Pl help me

B Ghatak
M [protected]
Kolkata
Id [protected]@rediffmail.com

SIR/MAM,
More than one year over, I have disconnected my phone number[protected] which was my father's name LATE.Sh.Bhola Ram, resident Seri.P.O.Jogindernagar.Distt.MANDI.HP.176120.

BUT YET THE REFUND OF THE ABOVE SAID PHONE NUMBER IS NOT GIVEN TO ME.EVEN I ISSUED DEATH CERTIFICATE OF MY FATHER.

SO KINDLY REQUEST YOU TO HELP ME OUT FROM THIS ISSUE.
THANKS.

BSNL — refund of security money

I have deposited my telephone connection[protected] in mar/apr 2005, till now I have not get refund my security deposite.

Sir
I have surrended my telephone connection[protected] in the month of mar/apr 2005, still now i have not get back my security money. now i am in orissa my A/C No [protected].( SBI SUNABEDA).Please advise what to do.

Sir
I have deposited my telephone connction in the month of Mar/Apr 2005 Til now Ihave not get back my security money.My phone No[protected].

BSNL — Refund of security

I had telephone connection till 21-8-09 whose telephone number was[protected].then I deposited telephone instrument on21-08-09in your Jaisalmer office whose received receipt enclosed with this email.
I tried too many times for refund of my remaining amount (security money) but always they gave nonsense reasons and said wait few days.
Now I will go to consumer court and Higher authorities if I don’t get my security money within seven day .now you also give me interest of security because your office used my money more than 6th months .
Your customer
Varju Devi
160-A sector-D pipli choraha
shankar nagar near PPF office 342008

BSNL — Security money has not refunded

Sir,
I am in very trouble and hearty sad from 1.6 years due the behavior of BSNL office aligarh regarding my security money.
I am Kamlesh w/o of Kishan Kumar, take a telephone connection[protected] in past time.due some problem i closed this number before approximately 1.6 years.
My all document is submit to bsnl office aligarh for return my security money but contact person every time generate the new issue and said to me on today that money is not returned because matter is so old.
please help me and return my security money.

Thanking you
Kamlesh Devi w/o Kishan Kumar
mob no. [protected] (my son's number)

BSNL — refund of security money

Dear Sir
My tel. was surrenderd on 11.03.2011 & submitted all the documents on 11.03.2011. Now, I am still waiting to get my refund of security money of Rs.3000.In this connection,I have visited many times to BSNL office but it is in vein.My surrenderd ref. no.is [protected] . Kindly look the matter & try to solve my problem.
Thanking you.
GCSaxena
[protected]@gmail.com

Dear Sir,
I have surrendered my Land Line No.[protected] on dated 11.09.2012, which was installed at Jaipur. This was done vide receipt no. [protected] dated 11.09.2012. It was told that on 31.10.2012 it was forwarded to Chandigarh vide RE [protected].
Balance Rs. 2479 is not refunded till day. Pl. help.
Dr. D. N Sati,
23 Muktanand Nagar
Jaipur
Mob. [protected]

My number is [protected]. on 02/09/2009, i had message balance of rs 200.00 in my account. when i send message rs 114.00 was deducted from my main balance. please refund it.

my bsnl no. is [protected]. on 30/11/10 my a/c is recharged by rs. 55 balance voucher. after recharge successfully my balance a/c goes to negetive rs 30.450. How it is possible no one service is activated from above no.

bsnl deducted my balance for an sms scheme even after i deactivated it..
on calling customer care, i was told that i would getr my balance back..but i didnt got it even after 10 days....

I am a customer of BSNL Mobile . And we requested for caller tune for my mo. No.-[protected] . 42 rs. balence cutting from my account by company on date of 20-Apr-2012 . But tune is activated for only two days . than i complained for this but do not solve my problem

Mo. No. - [protected]
Complain no.--D27UP31881450
Complain Dt.- 27-Apr-2012

sir my no [protected] my balance nill rs 20 without information

i call bsnl costumer & complain in this mater
bsnl company customer company member very bad person

plz back my monk rs 20

Dear Sir,
My No.-[protected].my balance cut for rs 20.And talk to customer care and not provide any detail my number.
Kindly provide the my no.detail and solve this prob

It ia unfortunate that Duplicate BSNL Landline telephone bill is not available. It is totally irrational that people are not provided with Duplicate bill because many of BSNL office do not have the facility to provide Duplicate bill, therefore, it would be useful to provide duplicate telephone bill through internet.

Appreciate rationality of BSNL.

''

Duplicate Bill
Dear Sir,

Please send me duplicate copy of my BSNL landline last 2 month billl for my landline no.[protected]. ( a/c No. [protected]) at my e.mail id
narendra.[protected]@hotmail.com

BSNL — LAND LINE DUPLICATE BILL

We are not receiving land line bills properly through post and we are unable to pay telephone bills within due date.
so we want get duplicate bills through online, kindly let us know how to get duplicate bills through online.

Dear Sir,
Please send me duplicate copy of my BSNL landline last 2 month bill
for my landline no[protected] AC No [protected] ) at my e.mail id
[protected]@yahoo.com

Dear Sir,

Please send me duplicate copy of my BSNL landline last month bill for my landline no.[protected] a/c No. [protected]) at my e.mail id
[protected]@yahoo.com

Best Regards
UGANDHAR ILLIBILLI
60-3-26, FLAT NO.3F4,
DIVYA SAI APARTMENTS,
ASHOK NAGAR, OLD 5 No.BUS ROUTE,
MOGALRAJAPURAM, VIJAYAWADA - 520010.
PH: +91-[protected].

Dear Sir,

Pl send me duplicate bills for the account number [protected] from April 2912 till current bill
Neelakandan

Dear Sir,
PLz send me the duplicate bill of my landline no.[protected] a/c no.[protected] for the month of november 2012.
Madhav Singh, Junior Engineer, CPWD Faridabad

Dear Sir,

Please send me duplicate copy of our BSNL landline bill from April, 2012 to September, 2012. to my e-mail id benedict.[protected]@aspiresys.com. Please find the required information as follows

Individual Landline No. :[protected]
Account No. :[protected]
circle : TamilNadu

Thanks & Regards
BENEDICT VIJILAL,
22, DHANASEKARAN STREET,
KODAMBAKKAM,
CHENNAI - 24.

Dear Sir,

Please send me duplicate copy of our BSNL landline bill from december 2012. to my e-mail id [protected]@yahoo.com . Please find the required information as follows

Landline No. :22117172
Account No. :[protected]
circle : KOLKATA

Thanks & Regards
SALENDER SINGH
(MANAGER)
MOB [protected]
RGS TEA INDUSTRIES LTD.

Dear Sir,
PLz send the duplicate bill of ESI Corporation landline nos. 23376831 & 23376841 for the month of December 2012.

Name : E S I Corporation
email id : [protected]@esic.nic.in

As the due date for the above Tel. Nos is 29/01/13 till date bill has not at received. Hence, it is requested you to kindly send duplicate bills to above mentioned address immediately.

please send me the copy of my landlinetelephone bill for dece12+jan13 to my e-mailID [protected]@gmail.com. Telephone no [protected] a/c no [protected]

Dated:15.02.2013.

Dear Sir,

Please send me the scanned copy of land line latest telephone bill (Tel.No.[protected] A/c.No. [protected] area Dhanbad-Jharkhand) to my email ID <kareemullah.[protected]@induprojects.com>

Regards,
Rajiv Sabhlok
Dhanbad.

Dear Sir,

Please send me duplicate copy of our BSNL landline bill . to my e-mail [protected]@ymail.com . Please find the required information as follows

Landline No. :2442090

circle :IMPHAL
Account no.[protected]
Thanks & Regards
Sadokpam Bimolchand

Dear Sir,

Please send me duplicate copy of our BSNL landline bill . to my e-mail [protected]@ymail.com . Please find the required information as follows

Landline No. :2442090

circle :IMPHAL
Account no.[protected]
Thanks & Regards
Sadokpam Bimolchand

Dear Sir,

Please send me duplicate copy of our BSNL landline bill from April 2012 to March 2013. to my e-mail id raja.[protected]@gmail.com Please find the required information as follows

Landline No. :[protected]
Account No. :[protected]
circle : Tamilnadu

Thanks & Regards
RAJAMANI.K
MOB [protected]

Dear Sir,

My Landline Number is [protected]. I had not received the Bill for the month of November 2012. Subsequently, I paid the Bill for Nov. & dec. 2012 together vide Bill No.[protected] dated 07.01.2013. But for submission of Nov.Bill for claiming reimbursement from my Bank, I am in need of the copy of the Bill for Nov.2012.

Will you register my email ID (Balabhadra.[protected]@bankofindia.co.in) and send the copy of the first Landline Bill through email ?
Please cooperate.

Thanks & Regards,

Balabhadra Prasad Mohanty
Deputy Zonal Manager,
Bank of India,
Zonal Office,
Main road, Bistupur,
JAMSHEDPUR (JHARKHAND).

please send the telephone bill for following landline no: 24765738 mail id:[protected]@yahoo.in

Dear Sir, Kindly sent me an e-mail of my company bill for this month- no is[protected] sumukha freight forwarders e-mail id [protected]@gmail.com please.

Dear Sir,

Please send me duplicate copy of my BSNL landline bill for the month of May, June and July 2013. to my e-mail: [protected]@iitm.ac.in . Please find the required information as follows

Landline No. :[protected]
Account No. :[protected]
circle : Chennai

Thanks & Regards
M.Chakkarapani
Assistant Registrar
IIT Madras

1. Please send me duplicate copy of BSNL landline telephone bill of telephone No [protected] for the month of Jun 2013 to Oct 2013.
2. My e-mail is ascrecords.[protected]@nic.in

Please sent duplicate copy of land line connection No-[protected] in my Email [protected]@gmail.com for the month of February 2014 as bill not being received regularly.

Please send me duplicate copy of my BSNL land line bill for last month land line no.[protected] a/c No. [protected]) at my e.mail id durgahitech.[protected]@gmail.com

Dear Sir,

Please send this office duplicate copy of my BSNL landline bill for the month of
01.07.2014 to 31.07.2014. to my e-mail: [protected]@gmail.com . Please find
the required information as follows

Landline No. :[protected]
Account No. :[protected]
circle : PUNJAB

Thanks &amp; Regards
SR X.E.N GRID
P.S.E.B COLONY
GSK ROAD NAWANSHAHAHR NAWANSHSHAR
PUNJAB 144514

Please send me duplicate copy of our BSNL landline bill from April 2015
to July 2015. to my e-mail id [protected]@jammi.org Please find the
required information as follows


Landline No:[protected].
Customer Id No: [protected]
Circle: Chennai.

Thanks &amp; Regards,
H.Krishnan
Manager

Please send me duplicate copy of my BSNL landline octomber & december month billl 2015 for my landline no.[protected] at my e.mail id ([protected]@lifelinefire.co.in)

respected Sir /madam.

WE would like to get our complete land line bill of[protected]
regularly as we r getting only information in our mobile about the amount
the bill never comes.

we would like to know the full details o[censored]se.

when we go to pay it .AT TIMES THE SERVER IS down
ok. but at least the customer should get it on line.

I had given application to get it in my mail. [protected]@gmail.com

I request u to kindly look into the matter and see that the next bill, I get in in my mail or post with full details

it was up dated in computer 3 months ago

Thanking you.
Mrs. Poornima Sivaraman

jamshedpur . Jharkand

To,
bsnl,
calcutta telephones

sir,

for your kind information, i took the unlimited 500 bsnl plan on 21/11/2008 for conversion of plan from home 500.i have the sealed documents of bsnl commercial officer for approving my requring 500 unlimited plan and also the customer service confirmed the activation of plan.so, why i will pay the current bill which is rs.1100.kindly check the system and inform me. it makes a serious problem to me.please take some necessary steps against the extra bill payment condition.i will have to pay the amount which is rs.500 as per the 500 unlimited plan rental.please send me a satisfactory reply.

address: thanking you,
yours faithfully,
soumik mallick
p-607, bosenagar, c/o narayan chandra mallick
p.o-udayrajpur, ph.no.[protected]
madhyamgram, kolkata-700129

incorrect billing
To,
bsnl,
Chennai telephones

sir,

for your kind information, i took the 500c+ bsnl plan on 22/1/2009 for my study purpose.i have got connection on 5/2/2009 but my internet is not worked on that day.but it worked next day when i gave complaint at the circle.on that day i checked my account usage it came to exceed more than 3GB. I din use interneton that day next i checked my account usage it came more than 7GB. I am sure i din use itself and switched on my modem it self.and then still i din receive my bill.so please take some necessary steps against the extra bill.Awaiting for your replay

thanking you,
yours faithfully,


address:

No 89M/7 Manali New Town
Chennai
600103
phon Number 25930083

dear sir/madam
I have plan of bsnl broadband home 500c, according to this plan i have get 1.5 GB downloading/uploading free and 175 all India minutes free, i got this plan from date 15 Oct.2008, for 4 months(Oct, Nov, DEC, Jan), it work fine, and bill must be near 750/850 approximate, but in February my bill suddenly increases to 6226/ Rs which is much higher than last 4 month.for this regard i ask to bsnl office Rajnagar, ghaziabad, they told me that it is excessive use of last four month bill .they send this excessive bill without further information, they told me that their database error for this bill which being correct after 4 month, how it possible that their database work now correctly, i have not much use in February and i have bill receipt in which their is no mention of remaining bill in that time, how i can believe on them, they send me correct bill, how afford this money i am a student, i have no money to pay to for this, they never told me about this information, how such possible such extra use, i am a middle class student who can't afford this huge bill, please help me.if they told me such huge bill i can manage already, i can take unlimited home 750 plus plan by which no extra bill get by fixed charges, by this bill i get ruined,

regard
rajiv kumar singh
phone no.[protected]
address -24, vill+post- dundahera
dist-ghaziabad(u.p.)
201009

Dear sir, pls inform me about fine indisales pvt ltd 's product mode is safe? where the company give distributor 10-25%pre month

Hello Sir,

I would like to complaint on billing procedure for my Broadband number[protected].

It's seem that BSNL has recently changes its plans but after changing the plans my account is not updated correctly.

As per my plan I should get either 175 free calls or Free call as per my existing land line plan(i.e.120 free Calls), but I am not getting anyone of these..

For one month BSNL has given me discount of 6/- Rs. on the bill of 126, And in this month it has given a discount of 1.20 Rs on the bill of 294.

Could you please check and help me? I have attached last 2 bills, please see the 2nd page of those for more details.

Thanks,

BSNL — not providing upc code

I have sent message "PORT <my BSNL mobile number>" to 1900. I did not get a reply.

I have sent this message 5 times yesterday and 1 time today. There is no reply whatsoever & now they have blocked 1900...

BSNL is desperate to retain its customers. But rather than adopting the strategy to deny UPC numbers, they should improve their quality of service, which will be beneficial to them in the long term.