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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 485

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W
Wadekar
from Pune, Maharashtra
Jun 1, 2012
Resolved
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Resolved

Address: Nagpur, Maharashtra

To who's Ever it may concern,

I Mrs Kunda Vasant Wadekar permanent resident of Ngapur was holding Land-line ( [protected]) for more than 20 years when It was luxury for people to have Land-line at home. If any one think logically and remember those days. BSNL use to charge hefty amount for making calls as well as Heavy Deposit even I have paid the same. I remember I paid some 5000/- towards deposit as I had STD facility on the mention Number.
My husband Expired two years back so I had decided to shift myself with my children. Hence surrendered the Land-line ( [protected]) with BSNL authority in Nagpur Acknowledgment Receipt # 3629 /TSC-3 / 11-12/R'peth/LL&BB closure 3629/ Dated 22nd March 2012. office bearer (Fatima Khan Head, Accounts Section) promise me that they will send a cheque or Demand Draft on my residence address.
I waited till May End 2012 and then when I enquire they are saying there is Zero Deposit. Now need your help to look into the same. I am 61 year old lady don't understand Even organisational like BSNL can play with there customer who kept faith on there services for 20 years Plus and paid the bill till surrender.
Please help..
Regards

Kunda Wadekar
24, Radha Damodar Apt, Congress Nagar,
Nagpur -440012
Aug 13, 2020
Complaint marked as Resolved 

BSNL, Nagpur — REFUND OF DEPOSIT

Sir
I have telephone connection no 2552004. The connection was closed on 17/03/2010 for shifting which was not feasible till the date.Unfortunately bill for broadband was generated from 01/04/2010 to 31/07/2010 on this connection which was not connected. Now I have applied for permanent disclosure &refund of deposit which was not granted & adjusted for unconnected broadband bill.
kindly look in the matter &my deposit may please be return with int rest.
Thanks in anticipation
yours
Satish Nimodia
mob:[protected]
e-mail:[protected]@yahoo.com
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    smldk
    from Kapurthala, Punjab
    May 31, 2012
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    Address: Bathinda, Punjab

    Hi Sir/Madam
    I am getting missed call/blank sms from mobile number [protected] on dt.02.10.11(at15:52),25.01.12(at13:22) and 31.05.12(at 13:18)..I request you to please block this person SIM from making any calls or sending messages to my mobile.Pl. also provide me the details of this person for legal action.my mobile no. is [protected]

    Thanks & Regards
    Aug 13, 2020
    Complaint marked as Resolved 
    dear sir,
    i"ve got sum mssd calls from the no.[protected].i want to know this person.
    Dear Sir / Madam,

    I'm getting regular missed calls from No. [protected], I realy sick of these calls.. He / she is not even pick my call.. some time i got late night calls from same number. Kindly do the needful.

    Kindly provide full details of the person and his other contact number too.

    If required I will provide my no. too on which I'm getting the calls.

    Awaiting your feed back.

    Thanks & Regards
    Rajni
    Dear sir/madam,

    I am getting regular missed calls from the mobile no:[protected]. I am really tortured by the calls from this number.


    Sometimes i am getting calls even late night.

    Plz kindly do the needful in this regard.

    Awaiting for ur reply


    Best regards

    M.Manivannan
    Dear Sir,
    I am getting missed calls from [protected] regularly .Please give me the full details of the person.name place and full details.

    Plz kindly do the needful in this regard.Awaiting for ur reply.

    Thanks & Regards

    Saji
    hello sir
    my name is piyush goplani ([protected])
    i am regularly disturbed by missed calls from this number since last 15 days,
    please do something ...

    details of numbers are

    . [protected]- tata indicom (cdma)..
    MY name is Gopal salvi and my mobile number is [protected],
    Sir I am daily disturbed by this BSNL mobile number person, his mobile number is [protected],
    he is telling me in bad way means Gali Galoch please give me the full details of this person. So, I punish this person by police, my email ID is [protected]@gmail.com please send all information about this person
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      R
      rajeev12
      from Kanpur, Uttar Pradesh
      May 31, 2012
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      Address: Unnao, Uttar Pradesh

      dear sir ,
      i have purchased bsnl mobile recharge card TP-50 on[protected] at 6.30p.m. ,when i scrach and recharge it shows already used voucher.

      voucher no. [protected] valid upto[protected].its scratch code [protected] 42 .sir i want to know only this type of fraud.and wants to lodge complain.

      r.k.yadav
      h.n.60, krishna nagar unnao u.p.
      pin-209801
      E-mail : [protected]@iitk.ac.in
      mob. [protected]
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        G
        grakeshbabu
        from Mumbai, Maharashtra
        May 31, 2012
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        Address: Guntur, Andhra Pradesh

        Dear sir,

        My land line no[protected] BSNL network last 5 working days phone sound not clarity ,this tipe of problem so many times repeted complient in BSNL office but no one respond, BSNL persons are not intrested in rural area complients ,every month phone dead,sound clarity ,out of service problem ,so please respond my problem and solve this issue

        Th& Rg
        G.Rakesh
        Ternali
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          M
          Murugan30
          from Chennai, Tamil Nadu
          May 31, 2012
          Resolved
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          Resolved

          I am Murugan from Chennai.


          i am a bsnl customer, my land line no. is[protected]. My
          phone is dead last 4 days and i have registered my complaint (on 29-May-12) in[protected], but no action has been taken yet.
          And also i have send email to the Kodambakkam branch:

          C.K.Baskaran
          DGM ( WOW)
          1 Ganga Nagar KOD Exchange Ch 24.

          [protected]@bsnl.co.in


          S.Mani
          GM(NWO)West
          1 Ganga Nagar KOD Exch Bldg Ch 24.

          [protected]@bsnl.co.in

          No response from the above person.
          Aug 13, 2020
          Complaint marked as Resolved 
          I am PATHAN ANVERKHAN A from KOSAMBA.


          i am a bsnl customer, my land line no. is[protected]. My
          phone is dead last 41 days and i have registered my complaint (on 27-May-12) in[protected], but no action has been taken yet.
          And also i have send IN WRITING APPLICATION to the Kosamba exchange branch to mr.Nagar.
          Telephonic discution with DGM Kamrej
          But there is not response from that side.
          Please do the needful for telephone working.
          Thanking you
          Pathan anverkhan a.
          [protected]
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            M
            mayursayz
            from Bhusawal, Maharashtra
            May 31, 2012
            Resolved
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            Address: Maharashtra

            I have a bsnl connection at my home for internet.. ADSL link always gets interrupted every 5mins.. This is pathetic since i cant use banking services and creates a lot of problems even during surfing. Plz look into the matter,
            Aug 13, 2020
            Complaint marked as Resolved 

            Broadband — link problem

            there is a problem to create a link in my broadband. it takes a more than half hour to conncet to the exchange when i remove the telephone from the line. with the telephone in line it does not connect. i am facing that problem the last one month, many number of times i send to my request to ur customer care number([protected]), but i received no reply from their side.please treat it as soon as possible.
            with thanks
            jai

            BSNL Broadband — Link Problem

            Dear Sir,
            I have a new BSNL Broadband connection since 22/01/2010. But, from the first day my broadband goes faulty. The link of my broadband connection fails at least once in a minute. I lodged complains so many times, but this results nothing.
            Please, solve my problem.
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              abhishek.gupta90
              from Noida, Uttar Pradesh
              May 31, 2012
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              Address: Varanasi, Uttar Pradesh

              please unsubscribe my mobile number from fever service from handy-go. my mobile number is [protected]. due to automatic subscription of this service Rs.18 has been deducted from my mobile account.
              I request you to kindly unsubscribe my number stated above from handy-go service and refund the deducted amount in to my mobile account or else i will have to take legal actions.
              thank you
              Aug 13, 2020
              Complaint marked as Resolved 
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                R
                raghwendra rathour
                from Bengaluru, Karnataka
                May 31, 2012
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                Address: Rohtas, Bihar

                my name is shankar dayal singh.i am a bsnl prepaid subscriber and my mobile no is [protected].i am fed with the unwarranted balance deduction.the latest one being one time deduction of 45 rs some 5 days back.i have been trying since then to contact customer care executives for the redressal of my grievances so that my balance is refunded and such incidence does not occur in the future.but to no avail.plz look in to my problem and insure that my balance is refunded at the earliest.
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                  V
                  venugopalhs
                  from Bengaluru, Karnataka
                  May 30, 2012
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                  Address: Bangalore, Karnataka

                  I HAD GIVEN FOR SHIFTING OF LAND LINE TELEPHONE NO. [protected] FROM MARATHAHALLI TO VIDYARANYAPURA ON 25,04,2012.
                  MY NUMBER OF ENQUIRIES REGARDING SHIFTING OF TELEPHONE HAS NOT YIELDED ANY POSITIVE RESPONSE EVEN THOUGH IT IS MORE THAN A MONTH. I AM NOT SURE WHETHER THE ABOVE SERVICE IS DISCONNECTED TILL DATE AVOIDING MISUSE.
                  VERY POOR SERVICE. CONCERNED AUTHORITIES TO INITIATE ACTION.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Sir I am Baburaj D I was residing at Magadi Road, I had disconnected my land line connection[protected] in 2008 in reason of shifting my house to seegehalli Bangalore 49 Now I want to shift the Land Line with Internet facility. How can you help me? what are the procedure I need to follow? my email - [protected]@gmail.com cam you please help me in this matter?
                  Thank you
                  Baburaj
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                    R
                    RATHEESH ELAMKOOTIL
                    from Kolkata, West Bengal
                    May 30, 2012
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                    Resolved

                    Address: Kozhikode, Kerala

                    MY BSNL LAND LINE NO. WAS DISCONNECTED FOR THE LAST 04 MONTHS. COMPLAINT HAS MADE FOR A NUMBER OF TIMES & I ALSO MADE AN APPLICATION FOR LOCAL SHIFT AT PERAMBRA BSNL OFFICE ON 17 / 05 /2012. NOBODY HAS ATTENDED TILL DATE. IN THAT APPLICATION I HAS GIVEN A MAXIMUM TIME OF THREE DAYS TO RESUME THE CONNECTIN. OTHERWISE IT MUST BE DISCONNECTED BY BY 19 /05 /2012. NO ACTION HAS TAKEN BY THE DEPT. BILLING SHOULD BE ADJUSTED ACCORDINGLY.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Sir,
                    BSNL is attracting its customer to posses a land line connection, But its service is very poor. In every week there is trouble in the land line anf BSNL authority are least concern about the problem of the customer of Berhampur.

                    Thanking You,
                    Yours Faithfully,
                    Kali Das
                    Phone number - [protected]
                    Khodhasinghi Kalinganager Plot no - 9
                    Berhampur - 760010 Dist - Ganjam
                    State - Odisha.
                    sir,
                    my land line[protected] from gurandi near parlakhmundi in gajapati dist is not working since 24th may 2012. even several request to all the authorities nothing happened to be solved . bsnl authorities are not seriously concerned about the land line system.govt also serious only for cell system. i had written to berhampur authorities but no action. this is the fate of the villagers.in india all people will talk to uplift the villagers but inreality no body takes any interest about the village people.
                    yours faith fully
                    kedarnath patro
                    [protected]
                    giurandi
                    gajapati
                    idosha
                    Dear Sir;
                    I Prabhakar Pathy is the consumer of your BSNL Land line. My land line no is [protected] at college square which comes under BSNL SDO Aska. Since January 2012 I am not receive my telephone bill, Though I request to SDO BSNL Aska more than 10 times, Accountant BSNL Brahmapur, more than 7 times, and telephone talk and e.mail to nodal officer BSNL Brahmapur but there will no action till to date.Just you see the condition of BSNL specially Brahmapur Division.from January 2012 to April 2012 every month I have to go to SDO Aska office
                    and pay the bill amount without bill whatever amount he says, I have to pay.This is the condition of BSNL Aska circle, which consumer suppose to ever remember to BSNL.
                    Thanks
                    Regards
                    Prabhakar Pathy
                    College Square
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                      arumugamj
                      from Gurgaon, Haryana
                      May 30, 2012
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                      Address: Vellore, Tamil Nadu

                      my mobile bsnl prepaid [protected] yesterday (30.05.2012) Wednesday 4.55pm suddenly deducted Rs 6/= and indicates message dialed No [protected] itself and i am very hard to try and inquiry to No 1505/114 customer care of bsnl, and same ignored and unmannered answered and also not responsible the bsnl mobile service concern very worst
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        P
                        PX India
                        from Gwalior, Madhya Pradesh
                        May 30, 2012
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                        Address: Bikaner, Rajasthan

                        Dear Sir,

                        It is to submit that whenever we call the number:

                        [protected] or[protected] or[protected] or[protected]

                        the landline phone says: "Please check the number and dial again."

                        These are not free number but the charge is added in the bill which is paid by the customer/us. Please do allow these numbers.

                        The above numbers are of KBC (a TV program by Amitabh Bacchhan, which is soon going to start and for which theses numbers have already been started) where the last two digits show the correct option to be dialled. We live in Bikaner City, Rajasthan, where this service of BSNL is not working. When I went to the branch, they said, it could be done only from the headquarters Banglore.

                        Please allow this service here.

                        Hope for your fast response.
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                          T
                          thakurash
                          from Delhi, Delhi
                          May 30, 2012
                          Resolved
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                          Resolved

                          Address: Uttar Pradesh

                          Sir,
                          I am staying at G-108A, Sector-9, New Vijay Nagr, Ghaziabad and having landline bearing number[protected] which is also having broadband connection.
                          I have made written complaint so many times at RD center BSNL Headquarter that I am not receiving monthly bill at all but still I am facing the same problem due to whcih I am not able to deposit the raised bill in time which caused me harassment and inconvenience as the telephone connection is disconnected time and again.

                          Secondly, I had deposited the raised bill vide invoice no. [protected] on 24.5.2012 but my telephone connection has not been set at right as it is working as one way. I can receive the call but cannot make call. kindly set right the connection immediately.

                          Kindly take immediate steps to do the needful. I think BSNl is paying to deliver the telephone bills to the P&T Department so kindly make sure the delivery of the bills every month. I think the postman is the sole defaulter in respect of my grievance.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            M
                            Manu Thomas
                            May 30, 2012
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                            Address: Wayanad, Kerala

                            Dear sir/mam,I am using bsnl mobile service
                            i got a message from +[protected] that
                            "Rs.10 CHARGED THANK U FOR USING
                            SJOKE SERVICE.YOUR SERVICE HAVE BEEN
                            RENEWED" I never subscribed to this
                            service last month i got d msg from same
                            num that i subscribed to FLIRT SERVICE &
                            Rs.10 got deduced from my balance how
                            can i UNSUBSCRIBE to these services
                            please help me my mobile no is [protected]
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                              A
                              Alok Gangwar
                              from Gaya, Bihar
                              May 30, 2012
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                              Address: Pilibhit, Uttar Pradesh

                              i am a customer of bsnl prepaid i had portout my sim in bsnl from vodafone near the month of february starting but after some time i felt that my sim is not working properly that have facing a lot proble of signal but all other sims have no problem on that time when my sim is facing signal problem and this temporary problems occuars me a lot problem to me a many times
                              please help me
                              the was very poor service and net was very slow and not connect... and very net problem
                              I am a customer of BSNL prepaid service. My Mobile no-[protected] and SIM No[protected]-0714 is facing no signal where as my other BSNL prepaid mobile is working properly. I have switched OFF/ON and replaced in other hand set but not success . Help me please.
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                                PST SAI
                                from Hyderabad, Telangana
                                May 29, 2012
                                Resolved
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                                Resolved

                                Address: Andhra Pradesh

                                We are the BSNL prepaid cell phones users for the last 10 years. To our great dissatisfaction, some of the B tunes are regularly charging to our balances without our consent. Many a time We tried our level best to stop them but proved futile. To avoid these unnecessary charges for our caller tune charges, We shifted one of our phones to VODAPHONE.

                                We sincerely request to stop these unwarranted charges which we never want or wish to have. at the earliest.

                                Being I am a government employee, I do not want to go for private operators at any movement. But unfortunately the system of charging at your/ the setup for the charges of B tunes at will constrained us to go for private operators.

                                We request you once again, desist from charging the unwanted charges immedialtely.


                                Yours faithfully,

                                PST SAI OUR CELL NOs: 1) [protected] 2) [protected] 3) [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  K T VASUDEVAN
                                  from Chennai, Tamil Nadu
                                  May 29, 2012
                                  Resolved
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                                  Resolved

                                  Address: Tiruvallur, Tamil Nadu

                                  Dear Sir,
                                  I installed BSNL landline[protected] in Sep 2008 and later started using Broadband from Jul 2011. The telephone wire connection to my house is loosely fitted and due to this many a time it has broken and the connection had got disconnected. Few days back the same thing had happened and I had to fix it temporarily as my child's exam result was nearing. Though I have complained many a time , there is no response from them. Last day when I requested them to rectify it, the reply was "Once connection is OK then what's the need to rectify". Though Past many years I have been requesting them to solve the problem by laying it underground. For this they say " they dont have the required materials".
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    sanjiv0711
                                    from Cuncolim, Goa
                                    May 29, 2012
                                    Resolved
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                                    Resolved

                                    Address: Ahmedabad, Gujarat

                                    I am having telephone connection at my residence from BSNL. As per standing instruction, bills are regularly being
                                    debited to my Bank a/c. since last more than two years i.e. I am ECS subscriber. Today I have received a bill for my telephone no.[protected] showing previous balance of Rs.865.84 and penalty of Rs.15.39 for late payment. I fail to understand when all the previous bills are debited to my a/c. as per the bill amount, how this previous balance has arisen and when all the payments were paid on what grounds BSNL has slapped a penalty for late payment.

                                    I would also like to register the protest against the billing system of BSNL and the bills provided to the customers which in no way giving clear picture about the charges billed. Even after considering charges and discounts shown
                                    on the bill, the total payable amount does not tally.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    U Telecom — Excessive billing

                                    I have been U telecom customer since 2 years. with Relation ship no: 261015.

                                    My problem started since Feb 2009 when i changed my House. I requested for the House move to them and paid the 500 Rs fee for that.
                                    I requested them to change on or after 15 march. they disconnected my services on 15 March and did not installed till 20 April. During this period there was no of call and communication was held with U telecom customer care. Finalyy after 1 month i got the connection but a bill of that period as well which they promised to waive off as the installation was not done. Till now this wave off is not been done. Everymonth on 15 my connection is disconnected and then i have to remind them of the wavier and then only after 2 days they restart it.

                                    The services provided at U telecom is really as they dont even entertain the customers.
                                    When the amount is being paid directly by ECS system, your responsibility is to maintain the balance in the account..Assuming your account has balance, the question of late payment, part payment don't arise.There may be delay on the part of their banker in executing the ECS for which you are not responsible..You may issue warning to them
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                                      dib09
                                      from Kolkata, West Bengal
                                      May 29, 2012
                                      Resolved
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                                      Resolved

                                      Address: North 24 Parganas, West Bengal

                                      Respected Sir,

                                      I am a subscriber of BSNL landline and broadband service. My telephone
                                      number is[protected].

                                      My broadband connection has started from 30.09.2010 in 299.00 schemes.
                                      My modem was in free service. I have applied for new modem (rental
                                      basis) on 27.02.2012. But the telephone bill I had excess bill amount
                                      for the Bill period from 01/02/2012 to 29/02/2012. My Bill amount is
                                      always around Rs 340.00. My last bill amount was 660.00 for the Bill
                                      period from 01/01/2012 to 31/01/2012. I can’t pay the excess bill
                                      amount. Now kindly take action to send rectified the bill immediately.
                                      You can check all my data record from Sep 2010.


                                      I have already informed to all the BSNL authorities about my Telephone
                                      set problem (It is totally out of service) and broadband problem from
                                      last 5-6 months (Error No 678). I am facing Broadband problem
                                      regularly. I came to Dumdum & Kestopur Exchange on 27th Feb 2012 for
                                      complaints booking. Docket No: [protected] after that I have applied
                                      for reconstruction every week but till the problem not solved. Now a
                                      huge amount bill comes to me. I am seriously very much frustrated and
                                      unsatisfied form BSNL service.

                                      Kindly take an action for false excess billing and smooth broadband service.


                                      Bill Details:

                                      NET AMOUNT PAYABLE IN THIS BILL 2541.22

                                      MONTHLY FIXED CHARGE 1600.61
                                      ONE TIME CHARGES 750.00
                                      USE CHARGES 0.00
                                      SERVICE TAX 190.61
                                      LATE FEE 0.00
                                      TOTAL CHARGES 2541.22



                                      Name: – Mr. PurnaNanda Mazumder
                                      Customer ID: - [protected]
                                      Tel No: - [protected]
                                      Bill Number & Date: – 80570880 – 09/03/2012
                                      Payment Due Date: – 29/03/2012
                                      Bill period: - 01/02/2012 to 29/02/2012

                                      Regards,

                                      Dibyendu Mazumder



                                      Respected Sir,

                                      I have already mailed you for the telephone and Broadband problem & Excess billing of Broadband on 27th March 2012 but it’s not solved till now.

                                      I have complaint against the Excess Billing on 31st March 2012 on AOTR of & DE (External) Dumdum Telephone Exchange physically.

                                      The AOTR confirmed me that bill be rectified. He check my data and details and cutoff the fess to 3201.00 to 880.00/- .

                                      Yesterday I have got a bill amount of Rs. 3976.00.

                                      I am not understood what is going on, I have applied for rectification of bill amount, and they have gave me receipt of application. Broadband is out of service from 6 months. I have totally fed up about landline and broadband. Are they serious and sincere about their work?

                                      I can’t pay the excess bill amount. Now kindly take action to send rectified the bill immediately.
                                      You can check all my data record from last 6 months.
                                      Otherwise please cutoff my BSNL Landline & broadband line immediately. I cannot pay excess and unused bill.


                                      Regards,

                                      Dibyendu Mazumder
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      BSNL — UNSATISFIED

                                      REQESTED SIR
                                      I AM NOT SATISFIED YOUR SERVISE LAST THREE MONTHS I WANT CALLER ID PHONE BUT HERE SDO NOT PROVIDED ME NEW CALLER ID PHONE MY PHONE INSTUMENT IS VERY OLD AND POOR PLEASE YOU WILL ARRANGE THE CALLER ID PHONE EITHER I DISCOONECT MY CONNECTION FROM BSNL MY LAND LINE NUMBER IS[protected]

                                      BSNL — unsatisfied with bills of broadband

                                      i have use bsnl broadband service for 3 months.firstly i use the 500c plan but now i change it to 700plus.but the security charger of the old plan are also included in the bill of that(February) month.kindly send me the details of amount charge.

                                      Calcutta Telephones — excess amount

                                      Dear concern,

                                      u need to pay attention on your process as followed by you.
                                      Requested------

                                      Issue: Internet connection has been taken on 21/10/2010.plan (625 monthly)
                                      First bill received on 03-Dec-2010.I decided to quit the connection at that time only.
                                      Non comprising speed of internet where as the the commitment was for 256 kbps.but some time the speed was near about 7 to 8 bytes.

                                      Steps: After receiving the first bill i decide to quite the connection and handed over the modem to the concern department on[protected]. in between that there was no connectivity from[protected] and complained the same to the commercial officer.

                                      Today i have received another bill amounting the same charges which has already been deducted on the month of Nov.

                                      Please ADJUST THE BILL WITH THE DEPOSITED AMOUNT.

                                      BHARAT SANCHAR NIGAM LTD — EXCESS BROADBAND BILL

                                      Sir, my broad band bill for the month of Nov and Dec 2010 have come excessive.I want BSNL to send me details of my usage on my email and refund extra amount already paid by me. Thanks
                                      MS KARKI
                                      ([protected]@gmail.com)
                                      My consumer ID[protected]
                                      My phone no.[protected]

                                      Pl. note that last 4-5 bills of mine carries extra charge. My normal bill never exceeds Rs. 500.00 till Feb'10. My present bill recd. recently of Bill period Jan-Feb'11 comes Rs.1085.00 which is far beyond my normal usage. I'm requesting your goodself to please look into this matter. I am not going to pay this amount till it has not been resolved. So, please look into this matter at your earliest and oblige. If it has not been resolved within next 48 hours I'll be forced to surrender my connection.
                                      Waiting for your immediate reply.
                                      Regards,
                                      Gopa Banerjee
                                      2/10 Narayan Roy Road, Kolkata 700 008
                                      true these department cheat customers
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                                        sugumar_1998
                                        from Ernakulam, Kerala
                                        May 29, 2012
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                                        Address: Kanchipuram, Tamil Nadu

                                        Dear Sir
                                        Kindly stop immediately video bar from handygo which is send by this number[protected] already deducted Rs. 30. I never suscribed such type of things, how it is subscribed. It is unlawfull.
                                        You can send only bsnl message other type of message should not be send on my mobile no [protected].
                                        Also return my money as early as possible rs.30
                                        Also inform me for the same..............



                                        by,

                                        D.SUGUMAR - [protected]

                                        videobar — deduction of amount

                                        I am using a BSNL prepaid service by number [protected] I got a message from a service number[protected] i.e thanks for subscribing videobar at 24/10/2011 11.53.AM for Rs30valid till 23/11/2011.And the amount has been deducted immediately without my will and discretion.
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