Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,
Ref: Land phone No[protected]
I got a huge amount of telephone bill for more than Rs 1900 for the month of March and April 2012.It is not fully for my use.Last many years I did not paid such an amount.We have mobile phone with the every members of my family.Therefore there is no chance to such a bill amount.
Therefore I humbly request you to verify the bill details and give me the call details at your...

I have to bring it to your notice that inspite of various facilities/services supposed to be rendered by your service centre, Bsnl service team at Parvathipuram do not entertainment any complaints or calls. From last 45 days back I have called upon and lodged a complaint to say that my landline not working, Then I called Bsnl JE(bhaskar [protected]) and AE [protected] till date they are not respond my phone calls .then directly I am go...

i start wimax internet service 6 or 7 month when i start the service the speed is upto 700kps downloading speed after two month the speed was decrease into 250kps downloading speed and now 2 month before the speed was more decrease now speed is 30kps downloading speed and i mostly go daily in bsnl office and he said we cant do anything for you we dont care if you want to disconnect the service According to plan 512kbps charges 900rs include...

I recharged my BSNL mobile [protected] with 110 Rs. by using SBI mobile banking on May 5,2012.Amount was deducted from my bank account but recharge amount was not received to my mobile.I contacted BSNL customercare ,the person told me that recharge was failed due to technical problem and it would be solved in 24 hours..I also complainted to SBI through email.But I have not received the recharge amount yet..
Pls help me.....

I INSTALLED A MICROMAX 3G USB MODEM WITH BSNL LOGO, WITH BSNL SIM NO-[protected], TO MY LAPTOP FOR INTERNET SERVICE.

CONNECTION IS UNPREDICTABLE/ NO GPRS OR 3G SERVICE/ BALANCE ENQUIRY SHOWS NULL. I HAVE SUBMITTED ALL DOCUMENTS
AND HAVE SEVERAL BSNL MOBILE SIM( NOS- [protected]/[protected]/ LANDLINE NO[protected] ENSURE PROPER SERVICE AND REGISTRATION.
HOW CAN I GET BROADBAND MOBILE INTERNET...

I am receiving sms from 54000010 i.e shayeri service that my mobile is renewde for their sevice and they charged Rs 10/-.many times.I have requested bsnl many times to block but still I am getting this message .It is important that I never told to get this service. Therefore I request to do the needful to stop this undesired /unwanted message. Here I would like to claim the refund of charges taken so far. Otherwise I would like to file a...

I was BSNL Postpaid Mobile customer since last 8 years. FYI I am the first person in Gujarat to get BSNL World Roaming on Mobile. Due to persistent connection problem, call drops, data connectivity problem & other network related problems, I opted to go for Prepaid connection as I found that all my circle who had BSNL Prepaid connection were not facing such problems.

Now I have converted my connection to Prepaid, nearly...

Dear sir,
I would like to state that I am unable to recharge my BSNL mobile number [protected] as the account is temporarily blocked (when I'm calling 123 it is being told).
I could not recharge my BSNL number since October 2011 due to unavoidable circumstances.
I went to local Bankura BSNL office a month ago where they took a note of my complaint but did nothing.
Then I submitted a complaint online in BSNL...

Poor service
Myself T. Singh , resident of vill Dhamai, punjab, have a BSNL Broadband Internet connection on my landline phone number [protected]. In the begining, the internet connection was working properly but with some minor problems. But since the last 2 months, the service has deteriorated so much that it is impossible to work on the internet.

Every week I have made complaints to the concerned officers and engineers...

sir,
i, dr. sankalp awasthi, have been using bsnl broadband since dec.[protected]. it was working well till march'12 but when i shifted my residence and along with that my landline connection on 31st mar'12, the bill received 5 days back for april'12 shows 900/- rs usage charges apart from usual broadband charges. i haven't used my landline for either incoming/outgoing since installation even once....

my land line no is[protected] was installed on 26.03.2012 later on broadband connection was also provided after 3-4 days. rs 500 installation charge and cost of modem was paid. a bill from 1.4 to 30.4 was sent totaling rs 2836 for which rs 1814 was shown as previous balance . previous balance was un explained. also connection was stopped. please explain my billing details. also change broadband plan to rs 300 pm.
kripal prasad...

My broadband ( BSNL ) No. is 2400025 .Today I tried several times to pay online the bill amount through internet banking system situated on 1 no. of portal. Every time error in server or server too busy was shown. BSNL has managed system through a BIG concern but it is not working properly. services given to a foreigner is too expensive and not perfect.INfOSIS has provided foolproof system to so many bankers but authorities of BSNL had not...

Applied for local shifting of telephone with unlimited broad band use on 28 Apr 12. After repeated complaints and visits at yelehanka office telephone no. 28565560 shifted on 18 May 12. However BB still not working. Issued raised with AGM level but no results. Getting rude answers from PR office at Jalahalli. kindly intervene...

Dear Sir,

I am facing lot of problem of dead my land line frequntly, frequency is very high it is every 4 to 5 day, This problem is since a year, I had complaint many times but no results is there, After my last complaint it had been solved but after a month again my phone is in dead condition.

There for this land line is not useful me in any urgency, I request to you kindly help me to resolve & get monthly...

Respected sir,
I have done recharge for bsnl 3g with rs. 601 pack but I am not getting speed of 3g. They are providing me speed of 2g i.e. around 15-18 kb/second download speed. I have complained in bsnl customer care and my complaint number was IF[protected]. Try called me and told me that mine validity for 2g is still not ended (although I don't have any data in my 2g goes plan that's why recharged with 3g plan) so I will...

Dear Sir ,

I lost my mobile handset bearing BSNL sim card today , now i want to block this number immediately to prevent misuses. Please block this and i also want duplicate sim card , provide me detailed information about it. If it is possible by here only then please do it for me. I would be thankful to you.
Please Help me.
My Details :
Jagmohan Sharma
Mobile no: [protected]...

Sir,

This is Ravikiran.K with BSNL Landline with number[protected]. My location is Belur Nagasandra area after Spandana Appartments. This area is under Vimanapura/ Indiranagar exchange.

Every Month the telephone and broadband will be dead for at-least 2 weeks and even after repeated complaints also, there is no improvement in the service. Request you to please look into this problem and provide us break-free...

i have been charged rupees 7 per week for beauty tips which i have never been activated . i have lodge a complain for it to customer services on 10th may 2012, the services never been stopped. again i lodged a complain for it on 20th may 2012.The c.care has assured me this service would be deactivated. The 22nd may i got a massage from c.care that your complain no E20jh3122429 has been closed &resoulution states is Vas Deactivated on...

Hi,
We had taken BSNL broadband connection on 12th April 2012. after 2 days, i.e. on 15th April 2012, it stopped working. It was not getting connected only. We called BSNL people, but they did not respond properly. Whenever we used to call a them they used to give some excuses like "I am on leave today, can not come" sometimes they used to tell that they will come but they did not come. Finally after 1 month, we got frustrated...

Sir,
We are bsnl customer since fifteen years onwards, I have never faced such a bad condition of this time.
Pl help me from this problem at the earliest. My land line no is 25951034. My complaint no is [protected].
we are aged people If any health problem comes we can' t access our son & daughter immediately.
Pl help pl help pl help pl help....