Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
Resolved
6087
Unresolved
9865
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 490

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rao Manoj
from Noida, Uttar Pradesh
Report
Copy

BSNL Landline Problem

Address:Jhunjhunu, Rajasthan

My BSNL TELEPHONE Number [protected] TELEPHONE BILL OF ACCOUNT NO ( [protected] ) service Problem . But when I contact bsnl costumer care service they are not help to me. So I want to take some for this problem. Please Solution My Service Problem.............

Customer ID [protected]
Account Number [protected]
Phone Number [protected]

Contact Information...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vb2101
from Ernakulam, Kerala
Report
Copy

High Pings Nowadays

Address:Kerala

As you know, most o[censored]s or atleast some o[censored]s are gamers who play online. What we search for in an internet connection is the ping, not speed.
Unfortunately most BSNL connections are having 300+ ping on Mumbai servers (50 is considered playable ping) After 10 am and before 7pm daily, making it impossible for gamers to play games.
It has been going on for quite a few weeks and for numerous people around india. What should we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chswathi86
from Alampur, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Deduction In My Prepaid Account

Address:Kurnool, Andhra Pradesh

Dear sir,

Today In my BSNL Prepaid mobile balance amount 30/-rs with out my permission auto deducted & massage coming from this no: +[protected] spicy jokes service activated for 30days.With out my permission how this service activated?

Mobile No :[protected] (BSNL)


Please do the needful above subject & take N/A

Regards,
Ch.Bhanu Prasad....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
R
Raghavendra Ullura
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of Rs.8/- every week without subscription and not responding to unsubscribe request

Address:Chickmagalur, Karnataka

I have not subscribed to any FEVER OFFER in BSNL prepaid mobile service. However Rs.8/- being deducted every week stating that Thanks for subscribing FEVER offer from NO:[protected]. They are not responding to UNSUB FEVER request sent to 55678. Please stop this offer and deducting the amount from last two months and take stringent actions against the company....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
C
cdhanapal
from Chennai, Tamil Nadu
Report
Copy

Landline phone dead past 2 weeks

Address:Erode, Tamil Nadu

My landline number is dead past 2 weeks despite my complaints to local(Elumattur) exchange several times. please respond. I'm paying bill in vain.
And the below mentioned link is not working for online complaint registration.

http://portal.bsnl.in/bsnlcca/GeneralComplaint.aspx

Telephone No : 2333967...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mayank Kumar
from Mysore, Karnataka
Report
Copy

BSNL SIM CARD LOST

Address:Vadodara, Gujarat

Dear sir,
My BSNL sim card has been lost yesterday , my sim card was in roaming status, its no is [protected], I request you to plese lock the sim card. It was issued to Mr Gopal kumar resident of vadodara, gujrat. We lost it at begusarai,bihar. So kindly i request you to lock the sim card.

Thankyou...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
umesh kumar verma00
from Naliya, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Obtaining of PUK No.

Address:Pithoragarh, Uttarakhand

My client's BSNL Prepaid SIM No.[protected]Phone no. [protected], Name - Jagdish, Sim is issued from District-Pithoragarh, Uttarakhand) blocked and phone required PUK No., BSNL customer Care Service unable to provide it,

pls provide PUK No. on phone no [protected] or [protected] or Via Email on - [protected]@yahoo.com

UK VERMA...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
narendra pal singh 888
from Jammu, Jammu and Kashmir
Report
Copy

Deduction of amount without activation of service

Address:Bareilly, Uttar Pradesh

I received a call from BSNL [protected] and call person is i think Mr.Sumit,he told about NexG Tv.He confirmed me without activation amount will not deducted but soon after sending the message on my mobile [protected] amount deducted from my balance and in this message already written that you have activated this service with a link to activate the service.I not activated the service but BSNL send the link with the information about the activation...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AKPanda
from Kolkata, West Bengal
Report
Copy

Wallpaper Pack subscription discontinuation

Address:Sambalpur, Odisha

Dear Sir,
Since last few months I am getting SMS once in each 10 days from[protected] that a sum of Rs 10/10 days are being recovered from my balance on the head of Wall Paper Pack.I do not know what is it and how it happened.I want to discontinue this immediately.I did send an e-mail to [protected]@bsnl.co.in which bounced undelivered.

I will be pleased if this subscription is dis continued.

Thanking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
essentials.seetha
from Bengaluru, Karnataka
Report
Copy

New Broadband Connection issue

Address:Bangalore, Karnataka

Dear Sir,

We have applied online through BSNL website for a new broadband connection. We were provided with a lead id for reference. The next day a guy came and collected the documents and Rs.500 as deposit amount. He also told us the connection will be provided within 8 to 10 days time. Its already been 10 days and we still did not get any acknowledgement or status update on our application. The person who collected the documents...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anujoseph3
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL-Delay in Shifting Landline

Address:Bangalore, Karnataka

I requested to shift my BSNL Land line along withe broadband from Jayanagar to NS Palya.I submitted theis request on March 29the and its been more thean a monthe and notheing much has happened.When I call thee helpline or thee SD I don't get any response.Also yesterday one person from thee BSNL came and connected thee line but theere is no dial tone.On top of all theis today I got a bill of Rs 782 for thee monthe in which I did not get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harmani Singh Jolly
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SDO of bsnl broadband is very rude he does not know the that how to talk to the customer

Address:Dehradun, Uttarakhand

Sir
I live in Bidholi Dehradun via pramenagar from the last few days my broadband is not working because of some problem. When I called to the complaint no. ([protected]) of the exchange no body is picking the call and after that when I calles to the SDO of the bsnl exchange regarding the complaint he said me to call at landline no. then I again tried on the landline no. but then also no. body is picking the call after that I again...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pulijala alwarswamy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted SMS

Address:Andhra Pradesh

My mobile No.[protected]. I have been receiving SMS fromBT-ONMOBILE which are quite unwanted, worthless and irritating. How to get rid of this menace, Further, they charge me Rs. 5 per month to irritate me further. S O S...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
I
indrajeet2010
from Mumbai, Maharashtra
Report
Copy

Complaint at BSNL not being attended.

Address:Jaipur, Rajasthan

I am a resident of Indira Colony, Bani Park, Jaipur. I was availing the BSNL Broadband 750 Unlimited connection. From April 18th, 2012 my broadband connection started giving trouble so I launched a complaint on 1500. The complaint no. given was 706135 and the person assured that the problem will be resolved within a day but the problem remained as it is and whenever reminded on 1500, the person reassured again and again that “the problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
avintime
from Bengaluru, Karnataka
Report
Copy

Land line & broad band connection dead

Address:Gurgaon, Haryana

Sir,
With respect due that , I am a customer of your BSNL , Gurgaon branch, Patel Nagar, H.N-1059/5 having Telephone Number 2301305 with your broad band plan 625.

Since near about 1 month , phone line has been disconnected & we are unable to work through
this internet facility. Nobody is taking responsibility for working it properly.

We have already complained so many times, but the result...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M.SIVASANKARAN NAIR
from Shoranur, Kerala
Report
Copy

EXTRA DEDUCTION FOR BT-BTUNES

Address:Manipur

I have been charged two times for the BT-BTUNES FROM MY PREPAID PYARI JDI MOBLIE NO [protected],INSTEAD OF Rs.12/- only They have
deducted Rs 30 alos/- that means Rs. 30 is deducted more from my balance amount of my mobile phone.RS.12/- for one month activation....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sripadbhusandey
from Panaji, Goa
Report
Copy

Unauthorised deduction of balance from my BSNL Prepaid connection.

Address:Kamrup Metropolitan, Assam

From last 3-4 weeks my BSNL Prepaid account has been suddenly started deducting an amount of ` 40/- every week from my mobile No. [protected] and that was confirmed by a sms from No.[protected] stating "MMOBITV: Thank you for subscribing all channels/week ` 40/- week, to unsubscribe send MYUNSUB to 55447". It is to my surprise that when
I have not subscribed to this facility how this service provider is deducting the amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
BB INDULKAR
from Bengaluru, Karnataka
Report
Copy

PASSWORD NOT GETTING RESET

Address:Bangalore, Karnataka

I have a broad band connection tel,no;22565102. password is notting reset for my use of bsnl new site. earlier, site had no problems . thanks
B B INDULKAR...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhis91
from Jaipur, Rajasthan
Report
Copy

Noisy phone line due to earthing

Address:Agra, Uttar Pradesh

I am having bsnl landline phOne and broadband on number[protected] but there's such a noise in line due to earthing. That i am unable to call from it also broadband gets disconnect frequently.i am complaining for the same since a year but nobody is listening. Both the sdo and d.e once abused me when i went to them for complaint. Whenevr i do the complaint they give me 2-3 days of time to make it repair but nothing happens.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MRINAL RAKSHIT
from Kolkata, West Bengal
Report
Copy

Regarding Poor Service

Address:Ranchi, Jharkhand

Dear Sir,
I live in sector- 2, Near Ramlila Maidan, P.O. Dhurwa, Ranchi-4. I have purchased my 3G prepaid SIM from BSNL office , near Shaheed chowk, Ranchi, dated on 5/12/12. My 3G SIM No. is [protected]. I have earlier lodge a complaint through online but nobody pay attention towards my complaint. The problem is that when I open/connect internet at that time tower strength shows good (around 72%), after some time tower...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about Bharat Sanchar Nigam [BSNL] services