Bharat Sanchar Nigam [BSNL] Complaints & Reviews

sir,
always love tips for girls is getting activated in mobile no. [protected], I have complain also in the month of february again two times Rs 7/ deducted for renewal of love tips for girls. please get it deactivated immediately . it should not be activate further. I am in pune and not able to connect customer care jharkhand. pune customer care not able to resolve problem as there is no record of jharkhand

m k sinha

Hi, This is M K Hazra, Jamshedpur. I have BSNL prepaid connection since 2005. I am putting top-up of Rs. 50/- to talk at end of April 2012. BSNL is cutting the money of Rs.30/- on 1st may 2012 without any reason by sending me the message like" your last call value this much amount money". when i am complaining to customer care with complaint no. E02JH31202734 dated 2nd May 2012. BSNL assured that it will be resolve within 48 Hours. but till date it is not solved after reminder on 10.05.2012. so i request you to resolve the above isssue close immediately & stop all unnecessary messages to my mobile no. [protected]. Regards, Hazra

I have made a request for new land line connection in BSNL chennai but they took 2 months to give the connection the order number is [protected] and after installing the connection the line man is asking money for installing a new land line connection and also when ever i make complaint about connection these people are asking money not only here i happens everywhere 2 weeks before my friend took new connection in chrompet he paid 300 rupees for the line man if we don't pay the money they will not come for any kind of complaint if we make. if nobody take action on this BSNL will loose all their land line and broadband customers.

please un-subscirbe indiatimes bikini babes on this no. [protected], please sent conform message after completing .thank you

Hi, I have been using my BSNL mobile number for the last seven years without any problems. But last two weeks due to some untold circumstances i was not able to use my mobile and was left uncharged. When i tried to start using my mobile last two days before i found the sim got registration failed. When i contacted thecustomer service, the response from the customer serivce was very bad and not satisfactory. They were not answering properly to my question and disconnected my line. As per the BSNL policy a number should get deactivated only after 90 days which was an violation against their policy. Within in two weeks deactivation of my sim resulted in only stress.

I have a landline telephone connection from BSNL Rajkot District Telecome. My tele.no. is[protected] since about 10 years. I am paying the bill of this tele.connection in a yearly mode every year. This year also I paid my bill. Since 2 months above, I face the problem in connection with a loudly disturbing noise while dialing a phone. It is very difficult to hear the voice from the caller from other end. The conversation can not be completed clearly. For this problem, I inform BSNL oftenly on a regular basis. But as usual, the complaint is noted, line man came, & went with a remarks that other every this is OK the fault is in CABLE which is not in our working area, we will inform to CABLE department. That's all. Nothing is improved. I try to contact the higher authority but not in success, the given no. call did not attend. Therefore, at last I have no other option except to lodge my complaint through net to customer care to solve the problem. I hope to get the solution for my problem at an early date. Plz.do the needful at the earliest possible.

Dear Sir ,
I have bsnl 3G prepaid connection mob no [protected]. On dated 08/05/12 i have recharged it by Rs. 50. I have never asked you for any value pack services., still Rs 5 is being deducted daily for this. Pl. look into this and arrange to stop this unauthorized deduction & refund the deducted amount as soon as possible.
sincerely yours,
Brijendra Kumar Shukla.

Hi, My mobile number is [protected]. BSNL Fever Service pack has been activated on my number without my consent (starting from April 2012) and money is being deducted automatically. I HAVE NEVER EVER APPLIED FOR ANY SERVICES EITHER BY SENDING SMS OR CALLING ANY NUMBER. Even after unsubscribing the said service, money is being deducted from my account.

Kindly refund all deductions on this account and unsubscribe the said service.

T C Lukachan

hi sir this is vikas from bihar today i have recharged my sister's bsnl gsm prepaid no [protected] of Rs 55 through online.but she got a message that your last recharge was unsuccessful but i got transaction id also and the amount was also deducted,pls take necessary actions,i have also contacted to c/care no [protected] the executive named mr vicky told me that he will not do any action since he is from bihar bsnl office and cant solve...

I am trying know what is the procedure to change BSNL 3G data number?? because that number belongs to rajasthan and now I ve been transferred to pune, I am trying to know abt this since four days and you BSNL maniacs are not even receiving calls ?? if i wont get results in 2 days I gonna file a case for sure, and will throw your data card in front o[censored]r one of offices, you sick govt people never match to modern world speed, damn it

Please unsubscribe Handygo fever offer from My bsnl no. [protected].I didn't request or respond to any call or sms to activate this service. Now bsnl twice did this to me. Without any request they activated this service to my mobile no and unauthorizedly deducted Rs. 8/- on each occassions. Kindly Unsubscribe me from this service.
Thanks.and i am wrongly charged for this as i have never activated it...

Sir, I had registered DND in the year 2011 and is now active. But I have been receiving sms from the following mobiles. I made proper complaints to 1909. Received message saying that your (my) complaint was registered and (you) I would be receving complaint Number. Afterwords I did not receive any Number or taking action on the operator. When I try to log in to BSNL complaint page it was not opening but displaying as "time barred- Try again to log in". No Action was taken by the BSNL authorities
(i) [protected].on 08=05-2012 at17.04 hours
(ii) [protected] on[protected] at 18.08 hours
I request to kindly take action to on the operator/ telemarketers to levy fine Thanks M. Vijayavelu

MY MOBILE NO [protected] BSNL JHARKHAND CIRCLE

Friends and famili pack is active on my number. I was trying to deactivate it but the customer care no 1503/[protected] none was working.on 7/5/2012 I was able to talk with them and the ex told me to send sms ( FF STOP to 53738) but after sending it is replaying "no pervious record found" .
But 2 rupees balance deducting everyday though I dont want the service.

And I am not able to talk with customer care ex because none of their no is working.

Its totally cheating by bsnl I want my friend and family service deactivated now. If any balance deduct for thatservice after this complain bsnl have to return the ammount.

Dear Sir,
I AM MOHIT WADHWA. MY BSNL NO IS [protected]. THIS NO BELONG TO UP WEST. RS 20 IS DEDUCTED ON 18 MAR 2012. I M NOT ACTIVATED ANY SERVICES ON THIS NO. SO WHY RS 20 BALANCE IS DEDUCTED FROM MY NO. PLZZ REFUND IT TO MY NO AS SOON AS POSSIBLE. I HAVE LOGGED A COMPLAINT ON BSNL CUSTOMER CARE ON 19 MAR 2012 BUT NO ACTION HAVE BEEN TAKEN YET. MY COMPLAINT NO IS C19UP1882840. M VERY MUCH DISTURBED FROM LAST 50 DAYS. M NOT SATISFIES WID UR SERVICES. PLEASE SOLVE MY PROBLEM AS SOON AS POSSIBLE. M VERY OBLIGED FOR THAT.. I M WAITING FOR YOUR EARLIEST RPLY..M nt satisfies with ur services you all are useless. give me Rs 20 back 2 my no wich is [protected]

I am not sure whether some action will be there or not but want to share the worst experience with BSNL in IT hub city Bangalore.

I am living in very good area known as HSR Layout but with some worst services like BSNL. Nobody wants to listen anything in case of complaints and all is in the hands of god.

They are sending bills on time that is perfect but when come to a point service then its a worst service people I met with. Every month 5-10 days internet is not working but we are paying bill amount for full month and if I want to refund for those then also I need to rush for Jayanagar office which is very frustrating.

Even if there is a need to talk to any senior then nobody is available in BSNL office behind HSR BDA complex.

I don't know how govt can take action against these bull people ???

sir,
with due respect i want to say that i Shubham shukla got a message from the no.[protected] that i have been charged Rs 7.when i am calling to bsnl toll free no 1503 ,they said that our work in updation so call us on after 30 april 2012.when i call him on 1 may 2012 they said call us on after 5 may 2012 .when i call on 8 may 2012 they telling call us on after 13 may 2012.they can cut my balance Rs 14 over all.THEY ARE NOT TAKING ANY ACTION WHAT CAN I DO .my mobile no is [protected].
thanking you

Dear Sr/Madam,

My wife purchase a new USB portable broadband connection from BSNL office North Paravur , Ernakulam District.
At the time of purchase they agree that you will get access in your area. My wife is stayed in Thathappilly is 2 km near from a BSNL tower situated in place called Mannam. But now we can't connect at least. My money is lost. What I need to do. If any possible way to return the device and get my cash back.

Contact Details:-

Diya K.S
Vayalupadath House
Thathappilly P.O
North Paravur
Ernakulam Dist
Ph:[protected]


Kindly needful at the earliest from your side.

Thanks & Best Regards,
Sandeep V.S
Bahrain
Mob: +[protected]
email : [protected]@gmail.com

The Problems I'm facing are mentioned below
* Customer Care support Is always non-responsive to there work and never picks the call, and neither call center give proper guidence to customer problem.
* We live outside city and any of the products which I'm possessing are of very bad standard such as BSNL Landline and BSNL Broadband. Broadband speeds according to BSNL website should be 1Mbps till 6GB and beyond that its speed should be 512 Kbps but the speed provided to me is only of 256 Kbps. When we use to complaint to the near by Office, they use to neglect this charges and mention the speed is 512 Kbps not 256 Kbps. since I'm Having Proof regarding all and the speed I Had tested From many other Private Host are showing 256Kbps(Download 30kbps and Upload 28.6Kbps)

I am a resident of Ganesh Nagar, Gandamunda under BSNL Jagamara Exchange. I am a subscriber to BSNL telephone for the past 10 yrs. My telephone number is[protected]. I repeatedly face problem due to the phone becoming dead. Each time I complaint, there is no sincere effort to solve permanently. The authorities make only temporary solution. Recently again my telephone is dead for the past 10 days. Inspite of my repeated contact with the JTO, Jagamara nothing has been done so far. He only gives me assurance but no action so far. Such poor quality of customer service on the part of BSNL is very disappointing. I request you to please pay urgent attention to this and do a permanent solution to my repeated problem.

Binoy Kumar Muduli
C-30, Ganesh Nagar,
Gandamunda, Khandagiri PO
Bhubaneswar-751030

i have the 2mbps Broadband connection on the phone no.[protected]

the speed of the Broadband has reduced drastically, even for the high speed plan.

the connection is breaking very frequently on its own and then we have to redial it.

then most of the times it says that the remote computer is not responding.