Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — REFUND BALANCE

MY MO.[protected] I AM SEND DEACTIVATE MSG FOR CALLERTUNE BUT CALLERTUNE NOT DEACTIVATE .PLS REFUND MY BALNCE

Ive been using BSNL services for 4 years now, it was always bad, but these days, its become worse. They have no Customer Service at all.
The only service they provide you with is calling service. When will they realize that a phone company needs to do more, instead of spending millions on Priety Zinta as their Brand Ambassador, they need to spend of their service.
I was waiting for the MNP to start in my city, but now even that seems to be a headache. Its not as easy as projected, I think best is to get a new Number.
Any suggestions?

Sir,


We are using BSNL Land Connection[protected] First customer Under Moothakunam Exchange area, North Paravur, Ernakulam Dist.We are registered so many times complaint at Moothakunam Exchange & Paravur Exchange via phone 2482483, [protected], [protected] please your complaint register log on this Number after 6 months ago but your response is very bad & I go to direct BSNL Exchange North Paravoor & Moothakunnam So many times .BSNL Person could not find the problem.The Problem is disbursements in phone & Low Sound.


How many time you need to solved the Problem ??????
If the problem is not solved, i will be forced to cut the connection with out any further information...


Sarala Hency
Pullayil House,
Gothuruth P.O
Pin-683516
[protected]
[protected]

BSNL Broadband — Non responsive Customer Care

I shifted my Tel[protected] to new location and telephone line got activated within 8-10 days. For last 15 days I have been requesting customer care to restore my broadband connection, but in vain.I tried all the numbers (Commercial officer, SDO, Raj Nagar office) invariably these numbers are not been picked-up.

This is absolutely agonising for customer and misuse of pubilc infrastructure.I don't know whom to contact now for this.

Can some one take note of it and convey my issue to Chairman of BSNL?

Dear sir,
I like to inform you that I can not connect my internet connection more than 4 months due to link failure [ error code 678]. I have contacted your customer care centre again and again but got only sms that “Your circuit has been restored” but till now I did not get any fruitful result from your end and no one can visit my place to identify that problem. I have land line connection which I have take only for broadband connection. Can you tell me 4 months is not too much to solve that type of problem. Why should I pay extra amount for inter in every month telephone bill and why should I continue land line connection if I can not use internet.
Please do the needful at your end.
My landline connection is :[protected]
My contact number is :- [protected]

Thanking you

G.Biswas

I am a resident of mahalakshmi nagar, Adambakkam under BSNL Ganesh nagar Exchange. I am a subscriber to BSNL telephone for the past 20 yrs. My telephone number is[protected]. I repeatedly face problem due to the phone becoming dead. Each time I complaint, there is no sincere effort to solve permanently. The authorities make only temporary solution. Recently again my telephone is dead for the past 10 days. nothing has been done . But no action so far. Such poor quality of customer service on the part of BSNL is very disappointing. I request you to please pay urgent attention to this and do a permanent solution to my repeated problem.

31, 4th Main road,
Mahalakshmi nagar,
Adambakkam,
Chennai, 600088.

Games On Demand — DEACTIVATE

PLEASE DE-ACTIVATE GAMES ON DEMAND WHICH WAS FORCED ON US WITHOUT MY CONFIRMATION - MY TELEPHONE LAND LINE 24732031

BSNL — Deactivation of Games On Demand services

Date:21-03-11,
Visakhapatnam.
Dear Sir/Madam,

We've been offered a free trial of your india games services for the month of December which we had activated with BSNL broadband. After the free trial, we had requested for the de-activation of the services by calling up to the toll-free number [protected] which wasn't answered on the 31st of December. I called the same number on the 1st of January and requested for the de-activation. I was told that the services had been de-activated and I won't be charged for it which didn't happen. I have been charged Rs.200 for the month of February and March without even using it. I request you to look into this matter and make sure that the service is de-activated IMMEDIATELY. I also request you to see that the amount I have paid for the previous two months are deducted in the next bill. Expecting your reply soon.

My phone number is :[protected]

Thanking You,
Yours faithfully,
Tejesh.

bsnl games — deact of games on demand service

On my landline number[protected] a service i.e. games on demand was activated which was free for one month. but now i want to deact that service. please deact it as i hav lost my username. i went to telephone exchange for deact but this service is not deact yet. please do the same. thanks

Dear GoD User,

This is to inform you that your account has been deactivated from BSNL Games on Demand on 28.03.11.

Sir,
On 28, october, 2010, I got games on demand service connected on my net, but my son was not interested about these games and I did not use ths service for a single day.Now I request you to de-activate this service with immediate effect and oblige.
Login Name:-mohinder1441
Password;mohinder
Game Plan:Premium Plan
E-mail address :[protected]@yahoo.co.in
Tele phone no.[protected]

BSNL — immediately deactivate games on demand

immediatly deactivate games on demand,its costing too much amount and it was forcible activated by providing wrong information..do this work immediatly now.it is causing many problems..

Deactivate the service
To
Bsnl games on demand


I, S.Bhagawandlu of Andhrapradesh want to deactivate the bsnl games on demand service my land line No. is[protected].
Pls. deactivate (unsubscribe) immediately.

Deactivate the service
To
Bsnl games on demand



I, Bharat Singh Banvet from ahmedabad want to deactivate the bsnl games on demand service my land line no. is[protected].
pls. deactivate as soon as possible!!

My phone connection number is [protected]. And this phone number is dead since few months due to unknown reason. I had been paid the bill regularly...after submitting the ECS form, the bill stopped and disconnect the phone, Due to this i am facing many problems so it is my humble request to you, kindly look into this matter seriously n resolve it as soon as possible. And also i agree to pay the total pending bill amount.

It is high time that BSNL kerala looks into the matter and solves the problem of frequent landline faults not being attended

BSNL SIM — Poor Service

Sir, i took a connection form BSNL Ernakulam Circle last month and i made an offer Rs. 300/- worth so that i can call all bsnl mobil and land @ free of cost. But there comes the problem, i cant utilize the offer effectively because of poor service reception. All the time the network is jam and i cant hear the voice in clear. I will have to call more than 5 times to connect a single call. A very few times i charged also to call to a land number. This is a serious fraud i think. Actually i have taken the connection for to call BSNL phones. I have some clients and friend they are using BSNL.

I lost my money and time take and use bsnl. Whne i try to contact their customer care but i didn't get in line all those times, so i drop it. My number is [protected].

Sir/Madam,
I have taken a sim from BSNL DIDIHAT almora circle on 18th Nov. 2011, during taking the sim all documents and photo
deposited, initially 2-3days working properly, but after that incoming and outgoing call barred, I have done topup on that sim as well
circulate this no. to all relatives. what will I do Now.
The BSNL didihat staff has given this sim his name is Govind. His number is [protected],
from many days i want 2 make a call, but all times mobile was switch off.
The BSNL staff is doing business and make foolish to subscribers.
what will I do Now.

Thanks
sunil sinha
[protected],

Sir,

Inspite of paying the pending bill in cash my phone no. 26781646 has not been restored. We are facing lot of problems. pls do the needful

Aseem Desai

MY PHONE NO.[protected] IS DEAD OF LAST 20DAYS

BSNL — BSNL LAND LINE PROBLEM

Last one year land line phone is not correctly worked. we are area office many more compliant not use. we are thing-king total sub line wire change is better.[protected]

BSNL — without information deduct money in my account

the company has deducted rs 16 in my account without any information when i recharge my prepaid mobile with rs 55 and when i tried to talk with bsnl customer care i did not any response please consider on it

BSNL — Deduction of money from my prepaid account

I am receiving on my mobile phone one joke daily entitled ‘Masalajokes’ from Phone No.[protected] and one rupee is automatically being deducted from my balance with BSNL pre-paid services. All these are being done without my consent for the same. I never consented for being charged for these jokes. Initially I received a message on my mobile offering free Masalajokes for five days some time in the month of April or May, 2010. I subscribed for the same. But thereafter to my utter surprise, the service continued and without taking my consent one rupee per day is being deducted. No information is being given along with the message as how to deactivate this service.
Sometimes the person who picked up phone on customer care got my complaint lodged also. Every time the complaint was lodged, I got a message that the complaint is resolved. But still the service is continuing.
As a customer I pay money to BSNL and BSNL is diverting my money to someone else without taking consent from me. It is misappropriation of customers’ money lying with BSNL. Such unfair practice be stopped so that customers should not be cheated of their money. I am suffering a lot of mental agony as I am finding mysel[censored]nable to deactivate this service despite my efforts for the same. Sir, Kindly do the needful from your end to stop such unfair trade practices.

Officer in charge BSNL
If you find this deduction with out consent of the subscriber of Rs30/ reimburse
immediately and maintain your correctness and request you not to follow MNC
habits. They rob their customers. Just now for other mans complaint against Airtel
regarding porting, I have suggested to port to BSNL as you are rendering excellent
service and not like earlier and absolutely no cheating.
I PORTED MY AIRTEL CONNECTION TO BSNL BOTH BRAOD BAND AND 2 MOBILES RECENTLY
AND AM ENJOYING BSNL. SERVICE OF BSNL IS NOT LIKE EARLIER.
Sir, please reimburse thro these columns
and do the needful and keep up nations integrity by solving this type of complaints. STAND TO THIS NATION.

Respected sir,

Still i am not getting my money 30/-rs .

My BSNL Mobile No :[protected].

please do the needful,
Regards,
Ch.Bhanu Prasad.

BSNL CellOne Prepaid Service — deduction amount

sir
i am bsnl cellone prepaid customer.
the same messages coming continuously and deducting the amount. please stop that message facility.
i have made this complaint several times but no action.
this is final complaint. if not provide solution i will go for change the operator.

I am also the victim of this offer. So please help .

I am also suffering this for months.Please stop this Otherwise I have to move legally.

Please stop this rubbish offer.

To unsubscribe please call 1503 or send sms as " STOP 55678" to 51503 - BSNL

BSNL FEVER OFFER — DEDUCTING AMOUNT

EVERY WEEK RS.8 HAS DEDUCTED BY[protected] FOR FEVER OFFER WITHOUT SUBSCRIBING. UNSUB FEVER TO 55678 OPTION NO RESPONSE. KINDLY SAVE ME FROM THIS. [protected]

Is there any law in this country? my phone is also charged Rs. 5 every week without my permission. Even after sending STOP message to 155223 it is not stopped. My number is [protected]. Can you please force them to stop or tell me any method to stop it?
Subhajit Paul
Bankura 722102
West Bengal

Dear Sir,

My Landline[protected], is not working for past 3 months. Please rectify the landline phone.

Address:
M.B.Subramanyam,
"Bala Murugan Illam"
Old No. 2, New No.4, First Main Road,
Gangai Nagar, Kallikuppam, Ambattur,
Chennai - 600 053, Tamil Nadu
Cell No. [protected] / [protected]