Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have a bsnl land phone and broadband connection. land phone number is [protected]. i took bsnl compo unlimited pack monthly 500 RS. the average speed is 250kbps. but am only getting 30 0r 50 kbps. it is too slow and it very inconvenience...

I recharaged my mobile no :-[protected] Through net banking- Bank of Hydraband (A/c NO-[protected]) on 14 May 2012 but mobile not recharged . i Give following online banking tracnction detaial plz refund my money on my above bank account immediately.

Bank detail :-CCA12EHLL449IGA6459745 TRANSFER TO [protected] AVENUES INDIA PVT.LTD. on 14 May 2012

lanndline cabale falt date - 16/4/2012 to date - 17/52012

complan date & no. - 1/5/12 - 37
7/512 - 31
10/5/12 - 15
14/5 12 - 28
15/5/12 - 12
17/5 12 -14

I was using a wimax connection for almost one year , Since i got transferred to another city i gave request to disconnect it got it disconnected it on July 15th 2011, Last novemeber i got a bill and on enquiry based on my written request i was informed that due to some software upgradation it was wrongly send and to ignore it. Today i am getting calls from revenue recovery department to settle a total of 9000 rupees .

I just cant understand what is happening with this Govt office , they are not even ready to look into the matter nor ready to provide answers , I am now going from table to table for geting a proper service.

Hi,

My new land line[protected] has been fault ( no dial tone ), i have register complaint more than 20 days now. two men came on the second day of complaint and said that their is a fault in the wire and will be fixed.

it has been more than 20 days now and i have been daily going to the exchange to get help, all they say is will send help the next day.

BSNL has to do something regards to this, this is really a bad support provided by them.

please take immediate actions.

Prabhu. T

Please unsubscribe me from the online games....I have no clue how this subscription got activated as I had not subscribed.. I don't want them....

Dear Sir,
My landline phone[protected] is been dead since 2 months. I had registered a complaint on automatic complaint booking number, but since then no action has been taken. Neither any reason has been communicated for why it has been delayed & whenever i call customer care i'm not getting any response, they are simply disconnecting the call.
BSNL has become worst service then Airtel.

MY Phone[protected] is dead from past one month, I first raised a complaint on[protected], the docket no. was 174. This was closed without rectifying the Phone service, I raised a complaint again on[protected], The docket no. is [protected], This is still open. My Phone service is still not restored. I also have a Internet Service attached to my land line this is also not working. This has created severe hardship and loss of around 500 rupees every month(without using service).

My Land line telephone No.[protected] is not working from the last 15 days. Several times complainted but no action from the side of BSNL. Hereby requested to make my telephone urgently.

I have lost my mobile bearing the no [protected] while roaming in Kolkata on 15/05/2012. Please block my no [protected](Karnataka BSNL SIM) asap. I have already registered a FIR with the local police station. I will be reachable on [protected]

Deduction of Rs.8/- every week without subscription and not responding to unsubscribe request

I have not subscribed to any FEVER OFFER in BSNL prepaid mobile service. However Rs.8/- being deducted every week stating that "Thanks for subscribing FEVER offer" from NO:[protected].
They are not responding to UNSUB FEVER request sent to 55678 but still they chage Rs.2 for each SMS.

Please stop this offer and deducting the amount and take stringent actions against the company.

SIR,
I AM ROSA ANTONY.I AM A SUBSCRIBER OF BSNL LANDPHONE SERVICE.I APPLIED FOR ECR PAYMENT OF BILL THAT IS BILL AMOUNT DEBITT DIRECT FROM MY BANK ACCOUNT.I APPLY FOR THIS SERVICE IN FEBRUARY 2012.THIS SERVICE ACTIVATE NOW.IN 4th MAY 2012 DEBITTED RS 276/- FROM MY SBT ACCOUNT.MY LAST BILL AMOUNT WAS SAME 276/-.BUT I ALREADY PAYED THIS AMOUNT IN CASH AT POST OFFICE IJK. HOW CAN I RETURN MY EXTRA PAYED AMOUNT 276/-.THANK YOU

I had disconnected my broadband from landline connection in march
I had the confirmation of disconnection over phone
But still I had broadband charges for the past two months including this month also
my landline no. is[protected]
my account no. is [protected]

my latest bill no is:[protected]

To
bsnl customer services

my name is RAJKUMAR AGRAWAL & my cell no is [protected]
I want to deactivate cricket news alerts
i sent the message CAN CRIC to 56505 many times but all times result is message sending failed
So please deactivate that service

Sir,
My mobile no is [protected].B.S.N.L PRE PAID. I am getting news alerts. every month amount has been deducted .But now I want to unsubscribe the news alerts. I have received sms stating your subscription will be renewed on 15-05-12.to unsubscribe call 12555363. When I dialed this No i could hear a voice describing the bsnl mobile services. How could I unsubscribe the news alerts and save the money. when i contacted the customer service center, they say i must give written complaint in person to A.E. of b.s.n.l.Please help me what i should do to unsubscribe the news alerts.of BT-ONMOBL
S.SANTHA.

bsnl land phone with broadband connection bearing no.[protected]. no response from the authorities. approached higher authorities upto Div. Engineer level but in vein. phone and broadband DEAD since 22nd April, 2012

sir last 10 days not work my broadband internet,many time complaint nothing do.please help me.2865195

Fraud SMS from BSNL for cheating consumers:

I got a SMS from BSNL service provider as below:

"Name:
Number: BS-6BSASM
Content:
BSNL 2G prepaid GPRS/EDGE data plans:Just recharge with data [protected]@ Rs 98,get 2GB data with 30 days validity & STV @Rs 302,get 8GB data with 90 days validity.
Time: 12/05/2012 15:03:21"

but when I got recharge with Rs.302/- I got 1022 data with 60 days validity only and download speed also does not exceed more than 150kbps in my 3.6mbps USB 3G data card....

Sir,
I am holder of prepaid connection No-[protected]. On 12/05/2012 I have sent Rs-50/- as TOP UP value to enhance my talk value balance through internet banking service of State Bank of India.The amount of Rs-50/- had already been deducted from my Saving account and I got the message from SBI that the was successful "12-May[protected]May-2012) TO TRANSFER MB[protected] BSNL,TOPUP,[protected],BSNL TRANSFER TO[protected] Rs-50.00" but the balance of my connection remained unchanged.
Later I have had requested to the customer care service personnel for several time but some times they asked me to wait for few hours or they denied to take any step as it was not shown in my account.Therefore it is requested to take proper action to update my balance as soon as possible.
Thanking you.


yours' faithfully.
Sandipan Ganguly.

SIR,
I'M PRATAP FROM PATHAPATNAM USING BSNL BROADBAND. IN PATHAPATNAM BSNL BROADBAND IS FREQUENTLY DISCONNECTING AND SOME TIMES SLOWS DOWN. AND WHEN WE ASK IN LOCAL BSNL OFFICE THEY JUST TELLING WE'LL SEE BUT THE PROBLEM IS REPEATING, SOME TIMES IT IS DISCONNECTING AND RECONNECTING FOR EVERY FIVE MINUTES.