Bharat Sanchar Nigam [BSNL] Complaints & Reviews

DEAR SIR/MAM,

My name is Ashok Kumar Bansal and resident of # 83/15 Model Town, Pehowa District Kurukshetra , Haryana- 136128 and I am a subscriber of BSNL landline with the subscriber no of [protected] from past twenty years and its Internet service from past five years.

In the recent few weeks I have faced problem with my Internet facility on the same no.due to bad modem. From past two weeks I have been talking to each and every official in the local telephone exchange in Pehowa but no one adheres to my complaint. I have submitted many written applications to the SDO and JE but no one even looks at them and instead whenever I talk to them about my problem they start misbehaving with me. When I finally resisted the misbehave from SDO he sent me to JE. I approached him and he asked me to bring all the equipments to exchange and then he will help me instead of sending any technician to my place. Even then I took all the equipments to him in the exchange. Then he blankly refused to even talk to me and kept talking on his cellphone while I kept standing there for more then an hour.

After all this harassment I have submitted an application on[protected] to disconnect all the services from my place. But even this did not move them at all.

I would request you to take some serious action into this problem and set an example so that all the officials who in their carelessness do not spoil the image of Govt Services and stop the harrassment of common man.

Thanks & Best Regards
Ashok Kumar Bansal
# 83/15 Model Town, Pehowa District Kurukshetra , Haryana- 136128
+91 [protected]
+[protected]
[protected]@yahoo.co.in

The WIFI service on my telephone number[protected] has never performed satisfactorily since its installation about a year ago. Several complaints to BSNL have gone unheeded. Frequently, the phone too does not work. The state of affairs is completely unsatisfactory, and is a disgrace to the organization. I do hope someone will take notice and rectify the problem in a hurry.

Prof. Yash Pal
11-B, Super Delux Flats
Sector 15-A
NOIDA 201301
UP

sir, I am using bsnl cell one prepaid mobile operator (94186_ 33314) from last four years and the problem is the 3G network works only in the main city but not in old kangra. so we do not get the advantages of 3G services. i tried to registered many complaints but all in vain. so kindly help to sort out the problem. I shall be thankfull to you ............

Dear sir , iam a bsnl landline subscriber actually my land-phone still not working more than one month . Iam already complaint one time direct to our bsnl sooranad sectional office and three times phone call but no response . we have no outstanding bills also . Can you please forward the complaint.......thanks
JALEEL H
GREENLAND
SOORANAD P O
PHONE ;[protected]

Sir i using two land line number[protected] and my home number is[protected] both are dead since last many days i have already complaint of Land line T. No.[protected] before 15 days. and my home nehabour complain for his telephone line man come and operate his telephone and they made dead my telephone no.[protected]

SIR

MY BSNL LANDLINE PHONE NO.[protected] CONNECTION OUT OF ORDER SINCE LAST 05 DAYS PROMPTING "THIS NUMBER IS TEMPORARILY NOT WORKING"

AREA OF TELEPHONE INSTALLED: DUTCH LAYOUT - KIRLAMPUDI LAYOUT - VISAKHAPATNAM ANDHRA PRADESH
IN THE NAME OF PV SEETHARAMA RAJU, ADDRESS FLAT NO. 302 SWAGRUHA SAPPHIRE, DUTCH LAYOUT, BEACH ROAD
OPP PARK/PALM BEACH HOTEL VISAKHAPATNAM 530 017.

I HAVE PAID THE BILLS IN TIME. A COMPLAINT HAS BEEN LODGED VIDE DOCKET NO. [protected] ON 13TH MAY 2012 AND IN RESPONSE I HAD RECD MESSAGE ON 17TH MAY 2012 THAT THE DOCKET NO. [protected] IS CLOSED. PL CALL CUSTOMER CARE FOR MORE DETAILS. DESPITE MY CONTACTS CUSTOMER CARE ARE NOT RESPONDING.

IN VIEW OF THE ABOVE THIS COMPLAINT IS LODGED FOR NEEDFUL PLEASE.

REGARDS.
PV SEETHARAMA RAJU
MOBILE; [protected]
EMAIL; [protected]@gmail.com

Hi

Last 6 months BSNL mobile is deducting 25 rs from my account . I called them every time they said they can't refund the amount but they will decorative it with in 24hrs and will not happen again but nothing happened this month they deducted 50 rs from my a/c . The customer care executives were rude . I have 2 complaint numbers

1. B19 K L 1608143 (Eby)
2..KL320556 (Cust Executive Name : Anish ,he was un professional and rude )

Please do something

Thanks

Hi,

My mobile phone has been stolen and when I try to block my BSNL SIM card, the customer care support is unable to process my request.

It is very urgent and so appreciate if my request can be processed and sim can be locked.

Name: Abha Chakraborty

Mobile no: [protected]

My land line No is [protected], My exchange Vazhakulam. My phone was dead for 2 weeks. Since now BNSL not even taken a single step to clear the problem.

RESPECTED SIR
I AM A SUBSCRIBER FOR BSNL BROAD BAND WITH PHONE NO;[protected]. IT IS VERY SLOW AND AT TIMES NOT AT ALLWORKING. THE INSTRUMENT GIVEN IS ALSO NOT PROPER AND ALWAYS OT IS GIVING TROUBLE. AS I AM A SINCERENSENIOR CITIZEN AGED ABOUT 76 YEARS, I DO NOT WANT TO GO TO ANY OTHER PRIVATE BROAD BAND, BUT YOUR INACTIONS ARE PROVING A GREAY LOSS TOME, AS I AM TAX CONSULTANT AND USE 24 HOURS IN A DAY BROAD BAND. IF THE SITUATION COINTINUES I MAY BE CONSTRAINED TO CHANGE ANOTHER BROAD BAND. TO AVOID THIS, MAY I REQUEST YOUR HONOUR O KINDLY TAKE IMMEDIATE REDRESSAL STEPS. PL. ACCEPT ADVANCE THANKS
YOURS TRULY
PREM SAGAR KUNDE
[protected]
[protected]

I have a bsnl land phone and broadband connection. land phone number is [protected]. i took bsnl compo unlimited pack monthly 500 RS. the average speed is 250kbps. but am only getting 30 0r 50 kbps. it is too slow and it very inconvenience...

I recharaged my mobile no :-[protected] Through net banking- Bank of Hydraband (A/c NO-[protected]) on 14 May 2012 but mobile not recharged . i Give following online banking tracnction detaial plz refund my money on my above bank account immediately.

Bank detail :-CCA12EHLL449IGA6459745 TRANSFER TO [protected] AVENUES INDIA PVT.LTD. on 14 May 2012

lanndline cabale falt date - 16/4/2012 to date - 17/52012

complan date & no. - 1/5/12 - 37
7/512 - 31
10/5/12 - 15
14/5 12 - 28
15/5/12 - 12
17/5 12 -14

I was using a wimax connection for almost one year , Since i got transferred to another city i gave request to disconnect it got it disconnected it on July 15th 2011, Last novemeber i got a bill and on enquiry based on my written request i was informed that due to some software upgradation it was wrongly send and to ignore it. Today i am getting calls from revenue recovery department to settle a total of 9000 rupees .

I just cant understand what is happening with this Govt office , they are not even ready to look into the matter nor ready to provide answers , I am now going from table to table for geting a proper service.

Hi,

My new land line[protected] has been fault ( no dial tone ), i have register complaint more than 20 days now. two men came on the second day of complaint and said that their is a fault in the wire and will be fixed.

it has been more than 20 days now and i have been daily going to the exchange to get help, all they say is will send help the next day.

BSNL has to do something regards to this, this is really a bad support provided by them.

please take immediate actions.

Prabhu. T

Please unsubscribe me from the online games....I have no clue how this subscription got activated as I had not subscribed.. I don't want them....

Dear Sir,
My landline phone[protected] is been dead since 2 months. I had registered a complaint on automatic complaint booking number, but since then no action has been taken. Neither any reason has been communicated for why it has been delayed & whenever i call customer care i'm not getting any response, they are simply disconnecting the call.
BSNL has become worst service then Airtel.

MY Phone[protected] is dead from past one month, I first raised a complaint on[protected], the docket no. was 174. This was closed without rectifying the Phone service, I raised a complaint again on[protected], The docket no. is [protected], This is still open. My Phone service is still not restored. I also have a Internet Service attached to my land line this is also not working. This has created severe hardship and loss of around 500 rupees every month(without using service).

My Land line telephone No.[protected] is not working from the last 15 days. Several times complainted but no action from the side of BSNL. Hereby requested to make my telephone urgently.

I have lost my mobile bearing the no [protected] while roaming in Kolkata on 15/05/2012. Please block my no [protected](Karnataka BSNL SIM) asap. I have already registered a FIR with the local police station. I will be reachable on [protected]