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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 486

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D
deshankar2000
from Delhi, Delhi
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Land Line not working

Address:Chennai, Tamil Nadu

Sir
MY LL no is[protected]. It was not functioning for the last two week(line dead) , Eventhough I complained thru 1500, twice the docket was closed without making the remedy.
Like Myself, nearly 20 of the neighbour resiodences are also affected. NO action as taken.

Pls do the needful

D. Sankaran
cell [protected]...
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V
venkat201
from Pune, Maharashtra
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Requested for New connection on 1st Feb 2012

Address:Chennai, Tamil Nadu

Dear Sir/Madam,

I had requested for an New Broadband connection with BSNL on 1st Feb 2012 and got the number allotted in few days (Request no.[protected], but till now their is no response in providing with the connection at my home. After being following it up with the concern person on regular basis, every time he comes with one or the other excuse.

Can this be taken as a complaint and take it forward for doing...
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J
J.JAYAKUMAR
from Chennai, Tamil Nadu
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SUBSCRIPTION WITHOUT CONSENT

Address:Tamil Nadu

Dear Sir,
I am having a BSNL prepaid mobile service No. [protected]. On 14.05.2012 at 6:38 PM I have received a message from +[protected] that ''Thanks for subscribing 5 Ka Tadka for Rs.3 valid till 17.05.2012. The subscription will be renewed on 17.05.2012.To unsubscribe send UNSUBTAD to 55678 for which charges Rs.2/-.I have sent a message to unsubscribe the service even though the subscription was made without my consent.The...
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G
gdg
from Bongaigaon, Assam
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BSNL Broadband malfunctioning

Address:West Tripura, Tripura

Dear Sir, I have been using BSNL broadband service since 2007 against my landline bearing No.[protected] on tariff of Rs. 750/- per month (Unlimited). My Broadband connection seems to have been malfunctioning for the last 10 days. I have communicated the matter to the local BSNL Authority at Siddhiashram on several occasions but of not much help in redressing the problem. In order to restore its functionality I sincerely make this pithy...
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S
sahilkumar184
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of service

Address:Karnal, Haryana

sir

the executive from indiagames called me up and told me about indiagames,,when i refused to make an a/c ,he made my account on indiagames himself after taking my information(phone number,,email, address,,etc.),,,after a month i got a call from indiagames that why i am not using the site of indiagames,,i told them everything and they assured me that my account will be deactivated and i will not be charged ...and now after...
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J
Jasmin Kotecha
from Rajkot, Gujarat
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disconnect often

Address:Jamnagar, Gujarat

jasmin kotecha .
patel colony
jamnagar...
phone number 2752666.
respected sir,
I have bsnl broad band connection since last 5 or 6 months.It disconnects very often.I have complained several times on 198 but nothing concrete done.The error number mostly 651. sometimes 619 & others . Please do the needful....
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Address:Khordha, Odisha

Every fortnight one message comes from BV - OVERSEA (number is not displayed) intimating deduction of Rs.15.00 towards CHAT MESSENGER Service, which iI have never availed.
On complaining the same at BSNL customer care, Bhubaneswar, they want Number from where the message is received. How can one fraud agency deduct amount from a consumer's BSNL A/C without BSNL's knowledge???
The BSNL Customer Care is undone...
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S
sp43434
from Mumbai, Maharashtra
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sims are selling very high price than actual price

Address:Chittoor, Andhra Pradesh

sir, in our town chittoor (dst) piler=517214, bsnl dealers are selling very heigh price than actual rate actual Sim cost is 50 rs and selling price is 80 and 100 rs in bsnl office they are giving Sim at 50rs actual rate but out side bsnl dealers are seeling 80 to 100 rs in this way they are selling please take necessary action if govt will go in this way they loose too many customers please take necessary action and recharge cards are very...
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S
sid8july
from Kaithal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid sim validity not extended

Dear Sir/Madam,

I have a BSNL prepaid sim from UP East (mob. no.: [protected]). Currently I am working in Manali (HP). When I checked the balance by *123#, it said "Your Account Balance is 'xxx'. Your Credit expires on May 17 2012 and Service Expires on Jun 01 2012." So I recharged it with Rs. 45 on 17/05/2012 at 01:11:41 (ref. no.[protected]. But the validity of my account is not extended and showing the...
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G
gcsaxena
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of security money

Address:Lucknow, Uttar Pradesh

Dear Sir
My tel.[protected] was surrenderd on 11.03.2011 & submitted all the documents on 11.03.2011. Now, I am still waiting to get my refund of security money of Rs.3000.In this connection,I have visited many times to BSNL office but it is in vein.My surrenderd ref. no.is [protected] . . Kindly look the matter & try to solve my problem.
Thanking you.
GCSaxena
[protected]@gmail.com...
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S
sumitaarush
from Chennai, Tamil Nadu
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regarding illegal charge

Address:Madhya Pradesh

R/ SIR,
A SUM OF RS. 50/- ON ACCOUNT OF GAME LODGING CHARGES CHARGED .FROM MY MOBILE NO, [protected] ON 19/5/2012. ON CONTACTING WITH CUSTOMER CARE THEY BLAME ME YOU HAVE LODGE GAME EARLY IN THE MORNING AT ABOUT 0600HRS. REQUEST CHECK MY ACCOUNT AND ARRANGE TO REFUND ILLEGAL CHARGE AT THE EARLIEST. FROM DEV KUMAR MOBILE NO. [protected]...
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S
shilpidasdr
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Mobile Network for Quite a Long Time

Address:Tinsukia, Assam

I am Dr. Shilpi Das, SMO, Digulturrung Tea Estate,residing at about 17 Km. away from Doomdooma Town. It is a very remote area. I have a BSNL Postpaid mobile, and it has been linked with all my day to day activities including my banks services. For last few weeks the service of BSNL Mobile Network from Baghjan Tower was found to be missing most of the time and of late it is not serving at all for last one week causing much trouble to the consumers...
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S
srikishor
from Jamnagar, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance

Address:Unnao, Uttar Pradesh

Dear Sir,
My No.-[protected].my balance cut for 165 Rs.Date-11May2012.And talk to custmer care and not provide any detail my number.
Kindly provide the my no.detail and slove this problam.
Thanks.




Reagrds
Sri kishor
Mobile no.-[protected]
[protected]...
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A
APURBA DEBNATH
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate Bill

Address:Uttar Pradesh

Dear Sir,

Please send me duplicate copy of my BSNL landline last month billl for my landline no. [protected] a/c No. [protected]) at my e.mail id
apurba.[protected]@power.alstom.com

Best Regards
APURBA DEBNATH
B-233 Salora Vihar
Plot no C-58/12 Sector-62,
Noida...
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C
cccpuneetvyas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect billing

Address:Indore, Madhya Pradesh

Hello Sir,

I have been lodged complain of incorrect billing of our land line bill in BSNL Office,twice one in last month and again in this month.
still they have not given me any memo and correct bill.
i had broadband-125 plan in OCT 2011 for which i deposited 1200 annually.in march 2012 i changed plan to combo-850(unlimited broadband),but despite of all the efforts from customer side to request them to correct...
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C
coorporatemailbox
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against bsnl operator due to upc code not providing

Address:Jammu, Jammu and Kashmir

Sir ,

this mail is to informed you that , i am using bsnl number from last 4 months .
i am not satisfy with the service and i want to port out from bsnl operator .
as per your guidelines for each operator to provide upc code but bsnl operator
...
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D
drashokkumarbansal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SERVICE AND MISBEHAVE BY OFFICIALS

Address:Kurukshetra, Haryana

DEAR SIR/MAM,

My name is Ashok Kumar Bansal and resident of # 83/15 Model Town, Pehowa District Kurukshetra , Haryana- 136128 and I am a subscriber of BSNL landline with the subscriber no of [protected] from past twenty years and its Internet service from past five years.

In the recent few weeks I have faced problem with my Internet facility on the same no.due to bad modem. From past two weeks I have been talking...
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P
Prof Yash Pal
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

telephone, WIFI not working

Address:Gautam Buddha Nagar, Uttar Pradesh

The WIFI service on my telephone number[protected] has never performed satisfactorily since its installation about a year ago. Several complaints to BSNL have gone unheeded. Frequently, the phone too does not work. The state of affairs is completely unsatisfactory, and is a disgrace to the organization. I do hope someone will take notice and rectify the problem in a hurry.

Prof. Yash Pal
11-B, Super Delux Flatsbr...
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A
abhin63
from Nilokheri, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lack of 3G network service

Address:Kangra, Himachal Pradesh

sir, I am using bsnl cell one prepaid mobile operator (94186_ 33314) from last four years and the problem is the 3G network works only in the main city but not in old kangra. so we do not get the advantages of 3G services. i tried to registered many complaints but all in vain. so kindly help to sort out the problem. I shall be thankfull to you ...............
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N
noushsooranad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response

Address:Kollam, Kerala

Dear sir , iam a bsnl landline subscriber actually my land-phone still not working more than one month . Iam already complaint one time direct to our bsnl sooranad sectional office and three times phone call but no response . we have no outstanding bills also . Can you please forward the complaint.......thanks
JALEEL H
GREENLAND
...
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