Bharat Sanchar Nigam [BSNL] Complaints & Reviews

MY TELEPHONE NO.2860949 NOT WORKING FOR THE LAST THREE MONTHS. DESPITE A NUMBER OF COMPLAINTS THE SAME HAS NOT BEEN RECTIFIED. WE ARE NOT ABLE TO MAKE ANY CALL AND NO INCOMING CALL IS COMING. I REQUEST THE SAME MAY BE RE CTIFIED IMMEDIATELY.

The BSNL Telephone No.2385384 installed at Customs and Central Excise, Jaipur office has not working properly from last 5 days. A complain in this regard has already made by this office but it is still not rectified, the necessary arrangment for rectification of this problem may be made at the earliest.

Dear Sir,

I was resident of Satpuda CHS, Flat 12 A, 1 st floor, Navre Nagar, Ambernath(E) 421501 till 05 May 2008 and have since shifted to tDombivli (E) on offcially submitting the application in person for transfer of my land line no 2680479 on 06 May 2008.

I was assured that the line will be given within 02 working days and I have left to outstation for my duty.

The present address of correspondance is Pratibha CHS, B wing, Fourth Floor, Flat 407A, Off Agarkar Road, Dombivli (E).421201

Since then they have sent the bill for the following month but have not installed the connection. Also the store keeper would not replace the worn out telephone instrument but could give a old piece. The same is lying at the home. As there is nobody to hopaound for this very reason, we are about to conclude to surrender the connnection which has been part of our life for past more than ten years.

I therefore would request you to do the needful to transfer the connection without charging any further charges.

Awaiting a favourable reply/response.

Thanks and best regards

Nagesh Relekar

Our telephone No.[protected] is not working from 15 days and nobody is there in the exchange to complaint. This is the unbearable situation. BSNL is taking care in collecting the payments but fails in work. Please taken care about the working efficiency.

The BSNL Telephone No.2593605 not working properly from last 45days . A complaint in ponmeri (thiruvallur)calicut office no respones, .

My Telephone is not working since last 12days.


Please help me out.


Thanking You
Syed Najeeb.

Telephone No. 2310448 is not working, If I dial the number I am getting the response as TELEPHONE IS UNDER REPAIR.

Kindly rectify the same at the earliest, as we have age old parents, the service of BSNL line is very much required to contact the required persons in emergency

gud evening sir

My phone[protected] is not working properly when ever we dial any number from dis phone it always shows busy.. it hardly works...

my basic landline phone is dead from the past two days and the number is[protected] and the complaint number is 301 has been registered but no action has been taken from yuor side.

kindly look into the matter .
do the needfull.

Regards,
Bhumiks saxena.

dear sir,

as my number 23631714 is dead from past a week .I need it to be repaired it as soon as possible.

MY TELEPHONE IS NOT WORK ING FROM LOST 1YEAR AND 5 MONTH NO .[protected]

SIR,I WOULD LIKE TO INFORM YOUR GOOD OFFICE THAT OUR LAND PHONE NUMBER,[protected],NOT WORKING SINCE SEPTEMBER28,FROM THAT DAY MANY COMPLAINTS GIVEN TO THE TELEPHONE EXCHANGE&DIRECTLY REQUESTED TO THE LINE MAN ALSO,BUT UNTIL NOW NOT REPAIRED,PARENTS ARE ALONE&OLD AT HOME,THEY DONT KNOW HOW TO OPERATE MOBILE PROPERLY,REALY WE ARE IN BIG TROUBLE,PLEASE....SOLVE OUR PROBLEMS AS EARLY AS POSSIBLE,THANKING YOU,TESSY

TELEPHONE NOT WORKING
SIR, I WOULD LIKE TO INFORM YOUR GOOD OFFICE THAT OUR LAND PHONE NUMBER, [protected], NOT WORKING SINCE OCTOBER 28th, FROM THAT DAY MANY COMPLAINTS GIVEN TO THE TELEPHONE EXCHANGE&DIRECTLY REQUESTED TO THE LINE MAN ALSO, BUT UNTIL NOW NOT REPAIRED, PARENTS ARE ALONE&OLD AT HOME, THEY DONT KNOW HOW TO OPERATE MOBILE PROPERLY, REALLY WE ARE IN BIG TROUBLE, PLEASE...SOLVE OUR PROBLEMS AS EARLY AS POSSIBLE, THANKING YOU, S.KANNAN

i would like to know the usage of my connection

i had got my broadband connection on 08/01/2008but since then only i m unable to see my account usage on bsnl site as http://www.data.bsnl.in/wps/portal ...

date-27/01/2008
son datt
105, Ahata Aulia Muzaffarnagar.

Sir,
My phone no is 2431636 is working properly and my broadband also working properly but I have no seen my daily
uses of my internet use.mu brodband side data.bsnl.com.in not
open so i can,t see my uses . please this facilitity provide me
thanking you,

Som Datt
E-mail- [protected]@gmail.com

Dear Sir,
I received the broadband connection today i.e 24th January 2008,this was communicated by the concerned officer over my land phone bearing no.[protected],but while logging in ERROR 691 is being displayed.When contacted local officer they told me that your ID details had been sent through your Email:[protected]@yahoo.co.in which is not my Email address(My Email address is srikant.[protected]@yahoo.co.in.So what to do? Please advice.
Thanking You
S.K.Panigrahi.

i agree as I too can't view my usage accounts since i got the connection on 24-01-08.The link of bsnl portal account is not being displayed

BSNL broadband is a sad commentary of software capabilities in India. These clowns do not know how to make their own software work with different windows operations system. We the customers pay for their ignorance about their own software. Caveat Emptor. Stay away from BSNL broadband. It is not the people, their system itself stinks.

i had got my broadband connection on 12/02/2008but since then only i m unable to see my account usage on bsnl site as http://www.data.bsnl.in/wps/portal which is creating a big problem for me as i m unable to see how much has been used & how much is remaining.

i had got my broadband connection on01/02/2008 but since then only i m unable to see my account usage on bsnl site as http://www.data.bsnl.in/wps/portal which is creating a big problem for me as i m unable to see how much has been used & how much is remaining.

Hi,

I would like to book new BSNL - land line and broadband connection. Currently I am located near Marathahalli, Bangalore.

Could any one give me any Sales Rep No or office no for the same.

Many thanks in Advance!

Thanks,
kumar

i am not able to connect the data.bsnl.in for my account usage. so i cant see my usage so please solve my problems.

this my number 2345353 this connection for brand band but this provide is not working properly and then modem is often disconnected i relive my brand band connection.

19 days ago i got my bsnl broad band.but i cant change my password and open the page of bsnl portal to see my usage.please look into this immediately.

I took BSNL BROAD BAND CONNECTION ON[protected], by that you have given me user id and portal id for checking my usage. But unfortunately as given in the chart, I am not able to even open the required site for checking usage-ie www.data.bsnl.in

Kindly enlighten me why I am not able to open the site. The broadband connected bsnl no. is 0495/2357960- Your earliest reply is highly anticipated...Jayarajan kc Mob.[protected]

i want to know that how to check the broadband usage?pls give in detail sir / madamgilbert

BSNL broad band guys need to go and work in some prvite company . they are such a bunch of jokers only eating our tax money and leading a lazy life .
broad band has been dead from thu 3/4/08 6:00 pm onwards and poor citzen are left in dark and no one is reachable (starting fromSR.tol jr.check any of there cell it is switched offf)). there call center is useless they will not log compain or u r call go off the hook after all the opion i[censored] try.
take god we indian have lot hoilday too add to monday been holiday let us all wait till tuesday for the broadband to come on.
never recommed any other citzen for BSNL they claim 8mbps what a joke.
from Bangalore HBR layout.

I gave an application for changing over to RS.250 a month Home Users plan on the 28th of January. I am currently paying Rs.500 per month for broadband connection.
There has been NO ACTION from bsnl till today. What a pity!!!

before 6 days i posted a complaint, but till no reply, what can i do for that, how to check the usage of broadband.
can u give details r not, then where should i give complient.


no responds very poor

to receive this connection sorry

very bad

very very very very veryvery very very very veryvery very very very veryvery very very very veryvery very very very veryvery very very very veryvery very very very veryvery very very very veryvery very very very veryvery very very very veryvery very very very veryvery very very very veryvery very very very veryvery very very very veryvery very very very very



poor to be with ur connection

I took BSNL BROAD BAND CONNECTION ON[protected], by that you have given me user id and portal id for checking my usage.

I took BSNL BROAD BAND CONNECTION ON[protected], by that you have given me user id and portal id for checking my usage. But i am getting a message "User account not created" when logged in. Plz check.

applied for my broad band on[protected] and it's Req. Ref. number is 81204547. And I received my land line phone number on 7-Apr-2008.

From the below Exchange:

Avadi Telephone Exchange,
M T H ROAD,
Chennai - 600 054

But still now i doesn't received my Broad Band modem, Userid, Password and configuration informations.

One staff called my at last Friday and told that to collect the modem and information from office.

If it is the procedure means who will install it for us.

If I go to consult the office employees means, they directing me to some other building to some other person. If I have the solution from them means I will be happy. In that building, the persons will responding improperly. Is it a sin that I applied the broad band from you peoples. In the initial time itself not able to provide me the responsible customer care means in the remaining time how you will full fill my all requirements. If still now i m spending my money with the Internet Centers means what is the purpose of the Broadband applied.

For the broadband only I met irresponsible staffs more than three times. But my problem is still in the same status.

I paid, waiting and still spending for some other amount for my requirement means what is profit for me. I still in the loss. Please make it possible.

I read that, BSNL loosed its 50% of profit. If staffs still behaving in the same manners means you peoples will loose the remaining also.

One thing, I must be at my office at 9' O clock. If I got permission means how long i will get. If no staff is available at 10' O clock means, how i can get the support from office. There is no alteration for my requirement. If a staff went leave means no one is ready to handle my problem. This what continuously happened in my experience.

I cant open the page of bsnl portal to see my usage. Sometimes it opens but shows internal server error after login. please look into this immediately.

you are not give the caller id facility to [protected].i applyed the farm to the office before one year

My complain is same as above... The page www.bbservice.bsnl.in does'nt open most of the times. I have already complained in the local office but there has been no progress with the complaint so far.

Please look int this immediately!!!

Today that is on may first of 2008 i am not able to check the account usage...There an error something like error 401 forbidden or something
Can u please help me.

the page http://bbservice.bsnl.in/ is not being displayed to check usage

dear sir,
i hav taken bsnl broadband connection in feb 2008...
in march and around till 25th of april i was able to see my account usage... but after that i am not able to open the bbservice.bsnl.in page... i called customer care... but what they told didnt worked... same is the problem with my other friends...
if there is any work going on due to which you are not able to provide us this facility please do the favor of informing us...
i hope you will correct the problems very soon...

I cant open the page of bsnl portal to see my usage. Sometimes it opens but shows internal server error after login. please look into this immediately.

Respected Sir,
Its been a rediculous service i have been getin from last couple of weeks. I have a broadband connection on the phone no 2545434. I have checked my usage before some days and then i changed my passwords on the dataone site. then from last 5 days my interne is not working. I have been calling and complaining about it but noone really giving me a satisfactory reply. Everyone is just giving me other's number and telling me to try to tell him my prob. I have gethred more then 15 numbers till now and try all, but no one is solving my problem. At last when one of the person from you told me to change my password back to earlier one, i tried but its saying Invalid Username and password, and the site for checking usage is even not opening at all.
I m stucked with a big burden of work as my net is not working from last so many days. I have tried hard but experinced that BSNL service and customer service the worse compare to other providrs. And this is my last try, sending you the mesasge. I hope you will understand my problem and tae some strict actions againts these rubbish.

With Regards.
JimmY.

I cant open the page of bsnl portal to see my usage. Sometimes it opens but shows internal server error after login. please look into this immediately.i can say this is not good thing towards the users

i cant open the page of bsnl portal to see my usage. Sometimes it opens but shows internal server error after login. please look into this immediately.

hello sir please this is my second complaint to you that I CANT SEE USAGE PLEASE CORRECT IT QUICKLY.FED UP WITH THIS.ANOTHER 2 3 DAYS I WILL SEE AFTER THAT WILL DISCONNECT THIS BROADBAND CONNECTION ...

i cannot view my account details.showing my portal id or password is incorrect.
CustomerNumber :[protected]
Portal Order ID : 1004762
bsnl email ID : [protected]@bsnl.in
what is my portal id

in bsnl 250 broadband plan bsnl gives igb for 1 month and i am surfing 2or3 hours daily and i also want to know that how many mbs left in my account

i have taken a broadband connection & give an portal user id, but it is not functioning properly and allways showing that the id or the password is wrong although iam providing the same id and password provided by bsnl kindly do needfull.

tel my usage of broadband

I had got my broadband connection, i m unable to see my account usage as i know my username and password that i am using from one month on bsnl site as http://www.data.bsnl.in/wps/portal which is creating a big problem for me as i m unable to see how much has been used & how much is remaining. I think the password and username is changed by telephone exchange. someone please help me.

Iam not able to check out my bsnl broadband usage?
please help me.
Kindly send me the portal id and password.

Ever since the day BSNL installed Broadband Modem (SIEMENS C2110) at my home, I'm facing a lot of trouble. As soon as I switch ON my modem, my telephone line gets distrubed(One cannot hear what is being said at the other end), and as soon as i Switched it OFF the diturbance get vanished, I called several times to its costumer care and logged complaints so many times, and also to several higher officials, but nothing happened yet. this is creating lot of trobule to use telephone along with Modem ON.

Please help me out.

SIR,
I AM TRYING TO MAKE AN ACCOUNT IN BSNL PORTAL SO THAT I CAN RECIEVE MY BILL ONLINE AND TO CHECK MY WHOLE CALL DETAILS, BUT THE PASSWORD WHICH I AM ENTERING IS NOT BEING ACCEPTED...I HAVE TRIED IT SO MANY TIMES.
SIR PLEASE HELP ME OUT I REALLY NEED MY E-MAIL ACCOUNT IN BSNL PORTAL AS SOON AS POSSIBLE, SIR PLEASE DO THE NEEDFUL, I NEED IT TODAY.

I have taken yours Broadband, my phone as well as my Broadband is working fine, but i am unable to chk. my usage and account details since i have taken your connection.
I Would be obeliged i[censored] kindly do need ful ASAP.

I have BSNL Broadband connection & not get usage portal ID
Please send it
My Details. My Phone no.[protected]
Deepak Gupta
Broadband plan combo 500/-

Thankyou

cant open the page of bsnl portal to see my usage. Sometimes it opens but shows internal server error after login. please look into this immediately.

I have a broadband connection on telephone no:[protected] from more than two years. Now I unable to get speed from more than a month, it running like a dial up connection. after registering several complaint there is no responce from BSNL.

I have recieved braod band connnection in may but still now i couldn't able to see my usage statitics. data.bsnl.com is not recognizing my user id and password. also i got user id and password through BNSL representive who came for installation. I haven't recived any mail or post with these details. i have been trying BSNL help line continuously. all the time no body picks up. once my luck succeeded and the operator told, she cannot resolve the problem and asked me call next day. again my woes continues.

please help resolving my userid and password issues.

i am not able to login to the bbservice.bsnl.in with my portal id and the password provided
It is saying invalid username/password.
so i m not able to check my usage now.
kindly look into the matter and let me know.
i have no problems accessing the internet with my changed password but the bbservice.bsnl.in
is giving problems.

respected sir,

i am using broadband service since one year details of data one site yo cheack user account was being open normally but for last two months i am feacing problem in opeaning this site and hence i not in a possition to know the uses details.secondry i have not been provided my email address.

i have learnt that now a days broadband connections are being provide with portal id which helps the opeaning above account for portan id i connected authority concern but coud not succeed their are the openion that my broadband account is older one and need not portan id but without portal is i am not position to sea the uses details on dataone site.

i therefore requestyou to solve my problem and do the needful so that i may be provided portal id.



yours fatihfully

AKHOURI PRAKASHRANJAN SAHAY



SOUTH EAST OF CHATURBHUJ ASTHAN

TEMPLE MUZAFFARPUR BIHAR

PHONE[protected]

Dear Sir/ Mam,
whether I am not able to know all o[censored] r checking the mail or not. with full of regret I am explaining my problem i[censored] have answer plz revert back to me
1. there is not transparency between Telephone Bill as well as Broadband Bill . Y so plz?
2. If I am complaining to your Call center to take complain No of not working broad band it lastly refer me to the Exchange and after that the exchange person asked to contact me to the lineman of my area.plz let me know y will I do so?
For what shake the company hiring the people who cant solve the customer problem.Make a call to ur exchange; if they will pick the phone mean u will get t god (they have lot of time to talk to their relative nd engage the phone, plz check it).

I want transparent bill plz let me know hoow will i get it.

Thanking you
Alok Kumar
Boring Road

When I type bbservice.bsnl.in it comes bbservice.bsnl.in/wps/portal and then, the entered userID and password is shown uncorrect...How it could be when I am using it with correct id and password??????????????????????????

Sir my Name is D.Vijaya Ragavan. My broadband connection No.22243608. When I connected broadban I was assured 256 KB speed. Now I donot even get 25 to 30 KB speed. My download is very slow. Pl advise.

My phone no is[protected] is working properly but my broadband connection not working properly. Plz check immediately.

I've BSNL landline and internet connection at home. I've VPN installed on my system. But I'm not able to connect to VPN through internet. How can I make VPN connection. I was told that BSNL has to provide access/open up some ports so that one can make VPN connection.

Thanks,
Kavitha

areyy u stupids and java should be installed in ur pc's to be able use the things like checking up the broadband usage!!!

For the last 2 weeks i am calling the BSNL to get portal id and password to login to "check my account usage " portal of bsnl but i have not been provided yet.

hey! i got net(dataone broadband) facility on 1st week of june 2008 under 500 combo plan and i hav opted for monthly payment but, still i have not got the bill..
wats the reason... i hav provided username and password, but if i try to check my account using this, i get information as invalid ...
wat should i do to view my account?

I am disagree about {bbservice.bsnl.in} because it is not showing the usage.The site is opening but it is not showing the details of my usage.


Help me

I want to see it. Please

Improve the service

our brodband is not working. plz se to it soonly.
i have very much work to. plz co-operate.
Phone No.[protected]
house no:- K.No.411, Phase-2, Mohali

rajesh monga

this is a reminder again. start running the internet otherwise I will disconnect your broadband connection. I have very much work to do on internet. See to it. Firstly the phone was not working. When phone get's well now internet stops working.
I am very dissapointed with your services.

rajesh monga
phone no.2267105
add:- k.no.411, phase-2, mohali
email id:- [protected]@yahoo.com

Sir,
My phone no is 256747 is working properly and my broadband also working properly (more or less), but I can not see my daily
uses of my internet use in brodband side bbservice.bsnl.in as I can't open my account by the userid & password, given by the concerned telephone exchange. Each and every time it is shown that the userid or the password is wrong.
Please provide me the procedure or correct userid & password.
Thanking you,

Amaresh Kumar Biswas
E-mail : atanuadv.[protected]@gmail.com

whats the hell is this

sir i can't see my account usage from 2 days.Before it was working properly.

We are not able to view the Monthly usage of Broadband internet connection.Earliear the portal was www.10.240.16.195/weblogin.jsp
If there is any change in portal, you should intimate the same to the user .Kindly let us know the portal detail, to view our usage at the earliest at our email or through telephone.
Your earliear action is required in this regard.

I have applied for BroadBand connection on dated 12/07/08 work order no.PPY/N/GG/08-09/0129 DT.12.07.2008 to BSNL.
I went to their Ranikuthi Telephone exchance several times to get the line immediately but I have not received any response from their side till date.

It is shame to our country and also harmful to us.

dear sir my telephone no.[protected] i have broadband

connection it is not working order ragulerly i comlaint broadband incharge (mr belbir

singh [protected] )but i have not possitively response. i complaint to dgm

[protected] but he did not care .i have trouble last three month i call to GM [protected]


HE IS ALSO CARE LESS PERSON . PLZ SOLVE MY PROBLEM AS SOON AS

POSSIBTE


dr. deepak goyal[protected]

i m not getting my internet service properly.

My phoneno: 22552556 and the bill for the month of Oct 08 is very high and not able get see your site bbservices.bsnl.in and confirm the total usage of brad band forthe month of Oct 08.

Your speedy reply is highly helpful to us to pay the bill in time.

Rgds

S.Nagalakshimi.

sir, i have complaint a lot but now we re suffreing this problem that we got broadband connection 02/07/2008. and internet line had been started that date but we took in home plan offer the offer was 500 fixed 175 call free and no additional charge and we bought modem cash, paid the money same day the problem is after 4 month they sent bill added the modem cost in the bill.we lost the bill of modem but we said see your bill book 2/7/2008.but no response.other during the 4 month after 2 month a bill came 400 someting second bill came 10/11/2008. this bill came 3100 something.then the fixed offer was started since 02/07/2008 then why came 400 rs.bill and why came 3100 bill according offer a month 500 then 4*500 =2000 and modem cost.first bill 01/07/2008 to 31/08/2008. second one 01/07/2008 to 31/10/2008.why ? wht is this all ? this is bsnl ? we r not setisfied with Bsnl.

in bsnl 200 iocl plan from 2-3 days bi want to know how many
mbs left in my account

how can i my portal id and password?

Hello friends,
if you want to leran Hacking then go to

http://kalpesh.webnode.com

hai,
I am having broadband connection in home for past 4 months.i am having rs.250 plan p.m. just few days before i am having problem on checking my usage, it is showing internal server error problem when i enter a website www.bbservice.bsnl.in.please can anybody help me.

our conection is slow stating that sever not responding

Hi I am using bsnl internet via landline phone, so I didnt know how to connect the internet.I want procedure for creating new network connections.

To
The Divl. Engineer (Intl.).
BSNL / Kolkata Telephones,
Howrah Date: - 13/12/08



Sub:- Resetting of dynamic locking against Telephone No.[protected].

Dear Sir,

I write to inform you that after converting my old land line connection as stated above with the Broadband connection in the month August’08 the dynamic locking system is not working in my telephone line. As a result the chargeable units are being abruptly high.

I, therefore, request you kindly to reset my dynamic locking system as per opinion of your technician for proper functioning of this system and oblige thereby.

Thanking you.



Yours sincerely


(ANAMIKA DATTA BHOWMIK)
Email No. sdb.[protected]@ rediffmail.com

My telephone number is[protected]. I was using broad band connection on this phone. Though I had applied more than 3 month, I did not get the connection. After very much effort finally got the modem on Sep 5, 2008. The person came for installation was not efficient. He was not able set the connection. Finally on 15 sep, 2008, I got the connection. When I got my September bill, they charge me from 5th sep. Then from October 1st I was out of Bangalore. I had return on the 6th October and found my internet is not working. I had given complaints to customer care. No help from there side. Finally on 27th of October I have decided to cancel broadband and I had submitted the application for cancellation in the customer care. But I got a shock when received my bill for the month of October. My bill amount for month of October was 7947 i.e. from 1st October to 31st October. Though during that period I had no connection. When I was trying my luck from their customer care to make the connection ok. In the bill it shows around 15GB download. I am trying to reach customer care regarding this with no help.

I will suggest people not to go for BSNL broad band connection. They have very poor customer care. Because of Govt organization, they have attitude problem.

dataone combo500 — no response form dataone portal id

despite several attempt i have failed to access my usages account by using my portal id
& password given by bsnl.

hi this is chander working in muscat (oman) i came beck from oman few weeks beck and afer hearing abt braodband of BSNL i have applied but there is not good speed and its getting disconected in every 15-20 mintus so purpose of getting broadband is not solvd so plz look afer this and do the needfull i belonged from madanganj-kishangarh dist ajmer
thanx and regards

Please send portal id and password on my ID [protected]@yahoo.co.in
phone no is 265352


thanks

anil

Hello

My name is jayu shah. And I have BSNL broad Band. But this service is very worst. My telephone no is 25352945.The broad band services always dead. Every time when I complain it’s working hardly 10 to 15 days. And again start the problem. Please solve the problem as much as early as possible




Thanks
Jayu shah

please reduce my download speed as 256 and reduce download rate

SIR I AM RAKESH KUMAR MY PHONE NO. IS[protected]
AND I AM USING BROAD BAND OF BSNL.
SIR THERE ARE SOME PROBLEMS WITH CONNECTING
INTERNET BECAUSE MY DSL LINK IS NOT STABLE.
DSL LINK ALWAYS ON BLINK AND I COMPLAINT FOR ALL THIS
BUT MY PROBLEM IS AS IT IS NOW.

My (Broadband)Portal ID's password & User ID password is to change, but it is not accepted. Now what can I do? My telephone No. is [protected].

i am not able to connect the data.bsnl.in for my account usage. so i cant see my usage so please solve my problems. My telephone no. is [protected]

i have taken broadband connection from bsnl but from last three months it is not working properly. its link is disconnecting after few seconds. every time i complain to bsnl 1957 but they are not solving the problem permanently.i have to make complained after 2-3 days. only phone calls came against complained. if they send any person to attend they are just stupid, they donot know any think


what should i do now

how much Mb i used so far

have BSNL Broadband connection & not get usage portal ID
Please send it
my phone [protected]

Dear sir,
My Broadband installed on 12.02.2009.portal id given today.
This is invalid when I submit. Please help

Iam living in medikonduru in guntur district.iam using broadband for last three months, now i want to disconnect my net.thats why i given application on[protected] in exchange office(sattenapalle, guntur).they people are not disconnect my net still today[protected].what can i do.where will i give the complaint.

I have prepaid mobile connection, in which I activated GPRS connection, but the connectin is working only in mobile hand set(N-73-Music Additin), it is discoonected when I connect the set from my computer .However it works with sim of other mobile service provider like Smart(Reliance GSM) .In view of that it is requested that kindly correct the problems and give me suiggestion.
-My mobile numbe is -91-[protected].

Dear Friend.

kindly visit a website www.bsnlbroadband.s5.com for your broadband problems/queries etc.Things are discussed in detail with pictorial and video formats.

Be particular about your problem(Error/Error Number).

Regards to All

Dear Friend.

kindly visit a website www.bsnlbroadband.s5.com for your broadband problems/queries etc.Things are discussed in detail with pictorial and video formats.


Regards to All

sir
i m mhod. yakub khan vpo bharu distt. jhun jhunu raj. ka rhne wala hun distt. hadquwatr se 18 kilomitr dur ha meri sikayat ye ha ki hamare villeg main abhi tak broa band suvidha nahen ha asa hamare sath sotela ve wahar kyon ho rha hai pls. pls. iske bare main bataye mera telphone cod. no. 015922 77 ha

Dear Sir/Madam,

After lot of followup with your local dealer, I am sending this email to you. This is regarding internet connectivity problem for last 2 months.

I have taken the internet connectivity with great hope but it became so pathetic for me now. I dont know really how to deal with the present situation.

While taking the connectivity I was told that minimum speed would 1mb for download and atleast same for upload. Unfortunately
I never had speed more than 100 kb.

Whenever I tried to contact and explain this problem to the dealer from whom I took the connection, got reply that some enhancement work is going on at the vsnl site and which is causing this problem. I was always told a new time line and it never met.

Its really spoiling bsnl brandname among customer over here. And why only here it will have effect globally as who so ever has taken this connection to be in touch with their near and dear staying abroad would get bad impression about vsnl.

Kindly look into the matter and try to provide acceptable after sale service as other company does.

Login ID pat2997537
Regards
Shashi
patna bihar

i took bsnl connection on october 2008. but i have not recived not asingle bill till now.therefor i could pay the bill.icant understand who is the fault bsnl or postal deptt.my broadband connection no is [protected].

respected sir,

i got the broadband connection on 26/3/2009, its working well but i cant see my usage in dataone.in.
when i click the account administration, it displays that ''you dont have rights to see this'' . so pls correct the problem
thank you

hi

my phone number is[protected]

i use broadband from last two month. i have to know my use of net.

from which site i can see it. and if in one site which i found from the net. at this site ask for user name and password.

from bsnl not any password or usename given to me.

what can i do

thank you in advance

i want to know the usage of my connection with "portal id no:man[protected]"

SIR,
PLEASE LET ME KNOW THE - MONTH -WISE USAGE OF MY CONNECTION.
MY PHONE NO:[protected]
MY PORTAL ID NO: "man [protected]"

I am not getting my bsnl broad band usage detail

My phone no s 2483238, since 8days I am unable to connect internet and frequently it got disconnect, I have booked complaint several time on phone to the concern person but not sort out the problem, I want to proper services. So pls take note of my complaint and find out the solution. Otherwise there would be no option for me except to knock the door of consumer forum.

i am using bsnl landline[protected] from last 15 years. from last 5 years my phone goes dead most frequently also if phone is working and if i make a call manier times the call gets connected to a third person. there is a constant sound and noise. i made several complaints. the technicians comes and rectify this. than a confirmation call comes to me asking is it ok. i try to tell them after 2-3 days again i shall face the same problem. they tell right now is it ok. than i have to say yes but again and again i face same problem. please help me

sir,
i, resident of vhaibhav nagar, phase 2, flat no.8, pimpri pune-411017 do not have landline connection in our area, our resiedent come into existence 7 yr back but we till do not have lanline connection here.i along with the member of my residents have made many complaints, but no responce have been made yet. i hope action will be taken soon.

few days ago i shifted my residance quarter to new location and applied to transfer my landline connection a week ago.i enquired for several times but no proper responce recived from the bsnl people.

My landline no [protected] remains out of order very frequently with the result I am unable to use my broadband internet .Whom do I contact to ensure that it is functional on a daily basis.

Dear Sir,

We have 2 land line connection[protected] & [protected] ) .we are payment last 4 month with late charges (Rs.-70/-) because . we are not found regularly bill last 4/5 month. So kindly send my email ID ( surendra.[protected]@theworld.co.in / [protected]@gmail.com ) as on time . so that we can pay before last date...


thanks ...

PK SAHOO
[protected]

pk sahoo — bill not found

i want my bsnl bill on my e mail id .

my e mail ID _ [protected]@gmail.com
land line no _ [protected]

kindly send me bill on my email id....



thanks ........

Wireline Phone — billing amount

what is my unbilled amount for the month november 2008 ? i have subsrcibed the phone on[protected] with the number o[protected]? pls contact us through the number [protected]

LANDLINE PHONE — Excess payment

I am a subscriber to landline connection for more than 15 years by now.

Telephone number is 2362515.

I did not subscibe to any add on services but surprisingly I was charged Rs 200 for Games on Demand, in the bill raised in January 2011.

I am very much pained to know that Public Owned companies like BSNL have also started working like a private companies, where there is no body to provide solution to your complaints. I went to the Customer Care Centre and met almost all concerned persons like Mr Chhabra, Mr Dheengra to get the answer or the redressal to my complaint.

I would be happy to get the evidence for subscription to such services, if ever accepted even telephonically.

It is requested to please get the needful done and pay the damages for deficiency in the services.

The said telephone is not in order for about a month, without redressal.

Looking forward to hear from the concerned official.

I am ready to appear before the officials whenever required.

Susheel Mittal,
Senior Professor,
Thapar University, Patiala.

PS: The complaint is made seeking redressal and in the larger interest of setting the system in order.

BSNL Landline — No service or resolution

Hi
my landline is bsnl and now since a month it has been just a dummy in my home. it is in dead condition since a month and we complained a number of times. There has been clearly no solution or reply from the bsnl. They seems to be saying in mind that " Why are these not moving out from bsnl????".
Please no one take bsnl connections for the sake of your money

Maharastra circle Kalyan telecom dist, Nallasopara Exchange Tel Phone no[protected] not working from 7th april 2011. Dkt ID [protected] dt 13.4.11 . We have spoken to DET on 30.4.11. He was kind enough to attend my telecon. On 5.5.11 Dkt ID 10027112 and the earlier number cancelled unilaterally.
On 9.5.11 again another Dkt ID [protected] was given by the 198 auto complaint. We are not able to contact DET, DGM, & SDE inspite of several telephonic attempts. Two very seniors citizens are in the house requiring urgent communication facility at the time of crisis.
Pls do the needful on topmost priority to restore communication

Thanks
J. S. Sugavaneshwaran Iyer

land line phone BSNL — TELEPHONE IS NOT WORKING SINCE 15 DAYS

OUR COMPANY TELEPHONE IS DEAD DEAD AND DEAD FOR THE LAST 15 DAYS. THERE IS NO PROVISION FOR REGISTRATION WITH BSNL AS IT IS ASKING FOR UNIQUE ID AND PASS WORD. Pl ask bsnl to simplify the process and get our phone attended to forthwith.Our PH NO IS 22224784

complaint is taken by consumer grievence s cell or so but who knows when it will be attended to? For that you give a guarantee.

Bsnl countries biggest network. Wimax in Punjab this is a useless service staff cannot support they are not trained I took the Home Plan, with a fixed monthly charge of Rs. 999 since may 30th 2010 it is not worked for more than 50% of the period every day you have to wait to connect as if you wait for water from muncipality in towns. I feel I have been cheated paying 3953/- for USB Modem + advance rent.

My Wimax is not working for the last three days. Please do the needfull and reply

Funny, isn't it? BSNL is India's largest network...

After hearing a lot about wimax.today I thought it to buy... I searched a lot bout it on internet.. I tries to contact customer Care Numbers [protected] and [protected] many times.. But perhaps I am not lucky enough to get connected.

Or may be BSNL is not the right choice.. So i dropped the idea..

wimax not working on my pc

my wi max is not working last 7 days i alrady pay 3250 so wht i do

i dropped my idea of taking a connection from bsnl

hello sir mera net di speed low hai plz ...

wimax speed slow in kharar...

my wi max connection no 2179785 not working last four days please solve my proble

sir i am also use wimax last 4 monhs when i purchase wimax than internet speed is more than 200 kb/sec but last 1 months this speed is decrease and now speed is 20 to 35 kb/sec when i complaint in bsnal exchange where i purchase than they use rude behavior and say we are not knowing about . plz help me my wimax no is 280709 plz help me sir ...????????????????????????

sir i am also use wimax last 6 monhs when i purchase wimax than internet speed is more than 400 kb/sec but last 1 months this speed is decrease and now speed is 10 to 25 kb/sec when i complaint in bsnal exchange where i purchase than they use rude behavior and say we are not knowing about . plz help me my wimax no is [protected] plz help me sir



[protected]@live.com


[protected] [protected]

sir i am regular Wimax ( HOWI - 750) customer and use to get internet speed more than 250 kbps but from last 2 months this speed has decreased and now speed is 60 kbps. Please help me sir...

past 10 days wimax is not working due to the server connection

sar mrea wimax bahut hi low speed de raha hai jiske liye maine bsnl office se bhi shikayat ki hai lekin wo nahi sunte hai please sir meri help kare mere wimax ka cpe number hai-wc11501611 sir maine kai baar coustmer care se bhi shikayat ki hai lekin wo bhi nahi sunte hai please sir meri help kare mera wimax kewal 20-30kb/sec ki speed de raha hai sir please meri help kare mera mobile number hai.[protected], [protected].

my wimax no TB 10011032 option given for 750 unlimited plan in rural area in Kattur village Laludi TK Trichy DT.Due to heavy amount i have changed 350 plan from dec 2012. But now I have received the bill for the month of november is Rs 1526. This is Double the time of 750 Plan. I have reported to toll free bi 1502, Sri lakshmanan, custemer care officer told that he informed that to contact the phone no [protected].This no is always getting Engaged tone only. Please give reply for the abovr matter pl my Email id is [protected]@gmail.com .phone no [protected] by saranyahvijayakumar

Sir, My wimax no. is IB10005298. I took 350 plan for my wimax but the bill for the first bill came Rs 1033.And now the bill for the second month came Rs 5900 for 22 days. And it was not working for 10 - 15 days. So Request you to check the problem with the bill for my wimax. You can contact me- [protected] and my email id is [protected]@gmail.com.

sir, i have applied for wimax connection on16th of march 2013 and the representative o[censored]r office came and filled the form and i had deposited Rs 1806/- as advance for rental wimax modem and one month advance for unlimited wimax home plan 750/-. i have got connection from 18th of march 2013 from ponnani ssa under changaramkulam exchange.unfortunately the connection was disconnected 3days later.when contacted the officials of changaramkulam exchange, informed me that connection order to my wimax application was by mistakenly issued twice by ponnani commercial office, one as limited plan and another as unlimited and two user ids were not possible and hence disconnected.later on my complaint they have restored my unlimited home plan of Rs 750/-. now as a bolt from the blue, i have received a bill invoice[protected]dtd 03/04/22013 on my wimax account[protected] for an amt of Rs.10466/- which has to be paid before 25/04/2013. this is rediculous. iam not responsible for the double issuance of connection order, it was happened from the part of the ponnani commercial section o[censored]r office. you can verify my application . itis clearly evident that ihave applied only for ul home plan 750/- hence request that the above bill may be cancelled/ withdrawn. hancy raj mob;[protected]

Sabse bekaar Service BSNL ki ...From last 5 days my wimax not give the proper speed ... the speed is too slow.. plz solve my complaint

Can i have bill for my account no.[protected]

kindly help...i saw your post in wimax page...can we change our password for the wimax no. given by bsnl while registration?

my wi max is not working last 7 days

I have taken wimax plan two days ago. but the speed is very very slow 10kb/s download..my mobile operator even give me more speed, this is the worst service i have ever got. at first they promised me 512kbps . Kindly tell me if any changes can be made or not. Your workers are exchange are very rude and impolite, they dont care about customer satisfaction..

how I can deactivate bsnl wimax connection
and next time how I activate ny connection

hello sir,

wimax user id = [protected]@bsnl.in
my wimax bill already paid & 1 year plan not activate ...
and wimax parmament disconnect
plz check

sir i am also use wimax last 2 monhs when i purchase wimax than internet speed is more than 200 kb/sec but last 1 months this speed is decrease and now speed is 20 to 25 kb/sec when i complaint in bsnal exchange where i purchase than they use rude behavior and say we are not knowing about . plz help me my wimax wimax unique user ID : [protected]@bsnl.in & A/C number :[protected] & MAC Address: 98:f5:37:c8:fa:c7 plz help me sir ...????????????????????????

I am using your wimax since last 7 to 8 months now I am getting surffing/downloading seed very slow please resolve my problem at your earliest my account no[protected] R K KHANNA

my wimax speed is very poor around a week. i was complain in the bsnl office. but he did not respond.
my wimax account no. is[protected]
my name is Ramanjeet Singh.
City- Abohar, Punjab.

wi max [protected]@gmail.com is not working .please kindly help. mob-[protected]

My rating is MINUS five STAR,
No one can provide any worse service than BSNL.
BSNL should be rewarded the highest honor for the practically ZERO service.
After all it is a government co. . Employees and officers are least bothered to provide service to customers.
They are only bothered about their salary.
I have YMAX connection in NRI CITY greater Noida. I have been complaining about extremely poor speed
maybe worse than G1, when all companies are talking about G4, BSNL is proud to provide G1 service.
In last seven years I have never received the bill, we have to go to their office collect the bill and make
the payment. Our PM is talking about cashless payments, but BSNL does not accept payment by credit card,
only cash or cheque.
No wonder it is running in loss. ZERO CUSTOMER SERVICE IS SLOGAN FOR BSNL

My Wimax is not working for the last three days. Please do the needfull and reply.

Wimax no.[protected]

hello sir,

wimax user id = [protected]@bsnl.in
my wimax bill already paid & wimax parmament disconnect...
plz check&solve this problem... plss sir

BSNL prepaid mobile recharge
I have tried to refill my BSNL prepaid Mobile (madhya pradesh circle) using sbi online Mobile Prepaid Recharge Top-Up Facility Through Internet Banking and refill of Rs 55.0 TOP UP on 15/12/2010 at 4.30 pm and haven't received any refill as yet (16/12/2010 day). Amount of Rs 55/- already debit to you from my sbi saving account.

Payment details for Payment Ig 35882827
Payee Name : PREPAID MOBILE RECHARGE
Address : c-59 malanjkhand distt. balaghat m.p. pin 481116
City : malanjkhand
Zip Code : 481116
Customer Reference :[protected]
Payment Information
Payment Amount : INR 55.00
Date of Payment : 15/12/2010
Debit Account : [protected]
Payment Status : Success email id [protected]@yahoo.co.in

Sir,
I am recharge my mobile number [protected] (bsnl) Rs. 550 throu icici netbanking, my A/c NO.[protected]. Amount dedected but mobile not recharge. plese recharge my mobile.

MOBIL — fill recharge

my mobile recharge failed two time i.e 21/08/11 of amounting 50/- each from paytm mobile recharge centre.

kindle pse return my failed recharge amount.......

BSNL — Amount of Rs 550/- deducted from my account but mobile not recharged

on 22.12.2011 amount of Rs. 550/- deducted from my bank a/c on internet banking but mobile not recharged so for.

BSNL — MOBILERECHARGE

Dear Sir,

I Made a recharge to the mobile number [protected](bsnl)on (28/12/2011) But ididn't get recharge till now. The Amount Rs.20 taken from my account.Ref No FNET[protected].Kindly refund my amount to my account

With Regards

i try to recharge my mobile no [protected] through internet rs 98 for special voucher for internet the amout rs 100 deposit through union bank of india i d 8293549 date[protected] .because that was last date of recharge but after deposit i not get recharge so i lost my secured aproximate 5 gb .plese take action and return my money.if not take place.r.b.singh.

BSNL — NOT GOT INTERNET RECHARGE AFTER 98 Rs RECHARGE

HI,
I did a 98 Rs. internet recharge on [protected]. Date- 16.6.2012, Time 18.55.34, Merchant- Itzmobile.co.in -SG, transaction Id- PMGW[protected], Order number- MOBR[protected], and order amount is 98 Rs. today is 18th June 2012 and still i don"t got internet recharge.
please help.

ONLINE RECHARGE OF MOBILE
Dear Sir,

i have tried for recharged my mobile, amount is deducted from A/C but not recharge not completed successful.

total amount of deduction Rs - 82/-

Transection reference -CCA12IEJZ938IGC6985340 TRANSFER TO [protected] AVENUES INDIA PRIVATE

kindly do the needful for refund my amount today itself.
[Complaint comments]

PLEASE REFUND THE FAILED ORDER NO 520278 DT 29/07/13 ON ACCOUNT OF MOBILE RECHARGE TO MOBILE NO [protected]

Micromax modem — connection problem

wen i try to add new profile via coonection profile, it doesn't shows any option and disappears.

BSNL — unwanted message service

sir
loveguru message service was activated on my mobile no [protected] automatically without asking for the subscription. it is also getting renewed automatically every month and deducting Rs 30/- per month from my account.
please do needful to permanentely stop this message service and if possible all my money dedudcted for the service may also be refunded in my mobile account.
Thanks

RM Bahuguna

BSNL — unwanted service messages

i am recieving unwanted SMS from your service 56566 for diet tips for which i am being charged Rs.5/- per week. i have never subscribed for this. when i reply UNSUB DIET to unsbscribe it does not work,and next week again rs.5 deducted from my topup money.please stop this immediately and inform me.

BSNL — Gprs Not Working From Last 15-20 days

I am a post paid customer and am paying 199 rs rental per month for gprs my Gprs is not working from 15-20 days.

since 15/04/09 i complining that i not acess net in my nokia e51 mobile application . my num is [protected] so they send me setting but my problem is when i am acess net through web option in mobile then it working but when i am using application like yahoo go, im here then it showing security error or check settings i told all thing to bsnl care so they told me to show ur mobile to shop that if there is problem in mobile but there is no problem in mobile i had check it .n when i am trying to acess through idea sim it work in my mobile so plsssssssss respond to this complain

bsnl mp — acess to gprs

dear
i want activate gprs seting in my phone , but last 4 month i m not sucess. i have sony k 530i handset.

BSNL GPRS — gprs connection

BSNL GPRS will broken every 2 MB downloading

I am not clear about internet / web connectivity on mobile. So, I send GPRSDC to 53733. please de activate if it is activated to my mobile [protected]

i have not been activated gprs on my mobile for the past 4 days inspite of regular complaints on technical support on 1503 my mobile no. [protected]

I AM USING CELLONE GPRS CONNECTION FOR 2-3 MONTHS. EARLIER THE SPEED ANF CONNECTIVITY WAS GOOD, ONLY IT USE TO GET DISCONNECTED SOME TIMES. BUT FOR LAST 15-20 DAYS THERE IS CONNETIVITY PROBLEM AND ERRORS LIKE 'CONNECTION FAILED' OR 'HOST NOT FOUND' OCCUR. WHEN YOU CONTACT THE CUSTOMER CARE THEY TEMPORARILY SOLVE THE PROBLEM BUT AFTER SOME TIME THE SAME PROBLEM OCCURES AGAIN. THIS IS VERY IRRITATING, WHEN YOU ARE CHARGING FOR THE DATA PACK FOR 1 MONTH USAGE YOU SHOULD PROVIDE FOR THE FULL UNINTERUPTED SERVICE. KINDLY LOOK INTO THIS MATTER. I AM LOCATED NEAR PUNE.

BSNL — insufficient gprs connectivity

sir in my region narayan patna
we are not having sufficient gprs connectivity
so we are not getting proper gprs network coverage

help it this issue

I stay in HSR sector 2, bangalore. I did not require land line phone but i took it just for the broadband. I have been paying the bills for the land line without net for last 2 months.
I have visited the BSNL office so many times and still they are just not ready to provide the connection. The staff has poor communication skills and they don't log the complaint in the system.So obviously they don't proceed on the connection provisioning.
Currently the DSL link for my number is down and the line man just has to connect it ( as per another official at BSNL office) and he just isn't doing it!!

I have bsnl brodband connection.
but when ever i using www.yahoo.com this site it show me site has been banned.

from the day i got the connection my bandwidth usage details is not getting uploaded. i am very keen to know my usage details.

I had taken a broadband unlimited plan in pune on my number 26332730. The service is very poor and the internet keeps connecting and disconnecting on its own. It is very disturbing. Will someone please check as to what is wrong?
Colonel Rajgopalan
1, Vishwamitra Marg
Ghorpadi
Pune

the broadband service is not so good, ., disconnection happens again and again, ., it is a big problem in downloading while chating, ., and downlaoding speed is too slow, ., .

I am a bsnl broadband user since last 2 years and more. Since a very long time i am facing a problem as in the connection of my net hardly works. it keeps on connecting and disconnecting. I have my personal business and its really facing problems with the connection.

I have even tried to complaint number of times but never get a respond.

Hope the consumer complaint forum will look into the matter as soon as possible and help solving the troubles i am facing.

thanks.

dear sir,
i have bsnl broadband connection i am totally fad up with this brand because of many times disconnection & poor downloading speed 20 30 kbps wherever in other city like dehradun downloading speed is 80-100 kbps on same plan why they the company is differentiating.

BSNL/Broadband — Poor Service

This is srinivas resident of begumpet, hyderabad. I have changed my broadband plan of 750+ Unlimited Package from 1 August 2009 and i have complaint {[protected]} dated on 3rd august and still there is no responce.

K.J.SRINIVAS RAO
[protected]
[protected]

hi,

my name is nirmal am using bsnl 750 braodband plan.sevice of bsnl is very very bad.i cant connect to the net for 1 month after that they cleared it.since then i can connect to net but the connection is not stable.am fed with using bsnl.

sir, i like to inform you that i have bordband connection since one year.My bordband not working poporly, i give complant many times to our sibsagar bsnl office, but they unable to solve the problem.so i request you kindly look into my matter.

Totally agree about the poor service. I live in B. T. Kawade Road and in my society BSNL has the concept of franchisee (I heard it first time here). So, your line is maintained by the franchisee while broadband is under BSNL directly (?). Took a connection in February. I noticed the following issues:

1. Frequent automatic disconnection of the broadband. Very irritating while you are downloading something.
2. Line remains down for around 30-40% of the time. After informing the franchisee, takes around 7 days.
3. If line is down, still you get a full broadband bill to pay since line and broadband are virtually maintained by different companies (?). BSNL ought to have a penalty clause/policy for disruption of service due to their fault.

I took the broadband out of necessity (official work) but it turned out to be useless. Earlier I had a BSNL connection in Kolkata (Calcutta Telephones) and their service was fantastic. I wonder how the same company performs such worse in a city like Pune. I think if they can eliminate the franchisee, they will benefit.

Myself T. Majumdar, resident of city Chandrapur, Maharashtra, have a BSNL Broadband Internet connection on my landline phone number[protected]. In the begining, the internet connection was working properly but with some minor problems. But since the last 2 - 3 months, the service has deteriorated so much that it is impossible to work on the internet.

Every week I have made complaints to the concerned officers and engineers working in the BSNL Chandrapur Exchange office. At first they used to give atleast some hollow promises that the situation will improve in some time etc. But nowadays, they simply say that "we cannot do anything about it. You have to work just the way it is." The higher officers in the IT wing are completely useless as they have little or absolutely no technical expertise to handle a department such as IT, including the General Manager himself.

I just hope someone can take some action, because as the BSNL people say, its a govt. office and no one can do anything about it.

2505265 this is for my broadband ID.still my internet not working in proper.so pls take necessary action ASAP.

Thanks & regards,

Shiva..

Dear Sir,

My. broadband no.[protected]. When I connect the line, the connection is interrupted in every 1 minute and very low speed. If it would not be rectified I will think otherwise. I am sorry to say that I intend to leave the bsnl line and take another internet connection other than bsnl.

Asit B. Choudhury
contact. np. [protected]

I had subscribed to Bsnl Broadband connection a couple of months ago. We are still to get the connection. Being situated at the main part of the city- chennai, the J.E in the mogappair west ext., says it is not feasible for us to get the connection. He also adds up that the "company does not have sufficient cables for the connection". I really wonder how a well organised central govt., company gives excuses to its customers as such.

On November 16, 2009 we got BSNL Broadband service in Dhanbad, Jharkhnand at landline telephone number[protected]. Unfortunately, for 50% of the time till this date (January 10, 2010) there has been no broadband service available to us owing to failure of the landline service or server as reported by the office of Mr. Balmik, BSNL Broadband office, Dhanbad, Telephone No.[protected], 14, 15. It is very disappointedly sad to see the people who are running our communication infrastructure at BSNL are so unresponsibive to customers. The economic development of our country is rooted in IT since 2000 and yet the infrastrure remain neglected. It is about time the Govt. of India be real serious and look into it urgently.

respected sir, i am erode at [protected] address, i using past one month bsnl broad band 500c plan. but net work speed was very low less than 20kps, i try my system high configuration mode, but not used .so please to solve this trouple.
awaiting for yours favourable reply,
thank you.

With due respect I here by state that i am unlimited subscriber of BSNL/Broadband service since last 3 years.Service provided in last 6 month is very poor and irreglar. No proper response received from exchange.Specially on saturday ,sunday and holidays there was no staff from BSNL to attend service.

I request to improve service in area HUSSAINPUR RAIL COACH FACTORY KAPURTHALA (PUNJAB). I request to depute staff to attend service specially on saturday ,sunday on holidays.

ANIL KUMAR/KAPURTHALA
[protected]

BSNL
( BAD SEVICE NIGAM LTD)

Dear Sir,

I would like to bring my pathetic condition by using BSNL Broadband Service. I have Broadband Service on my Landline number [protected] (margherita assam)broadband business plan 3300+. Right from the inception, some 6 months back, it is giving problem every time. The DSL goes off, and the internet is disconnected. I have to wait for some time, and then, the DSL comes back. Due to this problem, my pages goes off, and sometimes, I need to login again. I have made umpteen number of complaints on this problem, and every time they say, they are going to rectify it, but they never. Right from the beginning, I could not enjoy the un-interrupted performance not even for two hours. I have an unlimited package. Even after, I am paying BSNL for poor service they are providing. Due to this cause, I lost my customers . I hope, Forum will take this to the notice of BSNL, which is not at all serious on Customer interests.
Thanking you
pallab ghosh

For last few weeks, the Broadband connection to[protected] is not being accessable.

I M USING BSNL LANDLINE CONNECTION NO [protected] FROM MORE THA 10 YRS AND I APPLIED FOR BSNL BROADBAND SERVICES APPROX 6 MONTHS BEFORE I DEPOSITED THE REQUIRED SECURITY WITHOUT DSL MODEM BECAUSE I ALREADY HAD MODEM BUT AT THAT TIME THERE WAS SOME PROBLEMIN INSTALLATION DUE TO SEVERAGE WORK IN THE CITY , TAHT WAS OK

AFTER APPROX A MONTH THEY ACTIVATED MY BROADBAND FROM THEIR END BUT NO BODY CAME TO MY HOME FORINSTALLATION AND FEW DAYS AFTER I CAME TO KNOW ABOUT THAT THEN I CONTACTED BSNL EMPLOYEES FOR INSTALLATIO BUT NO BODY CAME FOR THAT AND THEN ME MYSELF MADE ALL THE CONNECTION BECAUSE MY BILL WAS STARTED GENERATING
ITS NOT ALL OVER AFTER THIS I WAS FACING BIG PROBLEMS REGARDING DISCONNECTION OF INTERNET AFTER EVERY FEW MINUTES WHILE USING INTERNET AND BIG DISTURBANCE IN PHONE LINE THEN I LOGGED COMPLAINT ON THEIR COMPLAINT NO 197/198 BUT NO RESPONSE , AFTER THAT AGAIN I LOGGED I COMPLAINT 2-3 TIMES BUT NOBODY GAVE ME CALL OR NO BODY VISITED MY HOME FOR CHECKING THE CONNECTION. THEN I CONTACED TEH JE OF MY AREA AND REQUESTED TO RESOLVE THE PROBLEM AGAIN NO RESPONSE, THE AFTER I CONTACED THEIRSENIOR OFFICER MR J LAL HE NOTED DOWN MY NO , BUT AGAIN NO RESPONSE

THIS TYPE OF SERVICES BSNL IS PROVIDING FROM LAST APRROX 4 MONTHE I M FACING A TECHNICAL PROBLEM FROM BROADBAND AND PHONE LINE BUT BSNL EMLPOEE DONT WANT TOLISTENANYTHING

I M FRED UP FROM THESE TYPE OF POOR SERVICES THATS WHY CUSTOMERS ARE NOWMOVING TI PRIVATE SECTOR

KINDLY DO THE NEEDFUL AND TAKE THE NECESSARY ACTION FRO SUCH A CUSTOMER HARRASHMEN

REGARSD
GURTEJ SINGH
[protected]
[protected]

Dear Sir/Madam,

With due submission, we would like to intimate you that we have an Internet Broadband Connection offered by BSNL. The Wi-Fi Router attached to it does not work. As a result, we are being the sufferer. We registered the complaint to the Service Provider but the complaint has been closed without having any conclusion. We are still having the problem continued.

We attempted to make a call to Mr. Manish, Mob. No. [protected] through our Mob. No. [protected] but he did not pick the phone. Then we telephoned through an unknown Number and had a conversation. He told us to sort out the complaint within half an hour. This was done many times. But the problem continued. Then after we made contact to Mob. No. [protected] and we were told that we should talk to the Franchise as only they can help in this affair.

We also registered a complaint to Mr. Amardeep having Complaint No.[protected]. On dated 13.07.2011, we knocked for the action in lieu of our complaint. Mr. Amardeep informed us that no complaint has been registered. Further, we made a call to Mr. Satyaleshwar and he accepted that the complaint has been registered but closed now. Then we registered another complaint on dated 16.07.2011 Complaint No.[protected]. Mr. Satyaleshwar also told us that he is only authorized for registering complaints but not for sorting it out.

Now we are in dilemma how to have sorted the complaint. The Router is not functioning because of which the teaching of Information Technology is hampered. The students are suffering as Internet is indispensable for having a good knack of Multimedia and Networking. In fact, the future generation has been curtailed in their skills and inclinations. Who will be responsible for the hamper being caused to the students? Being determined to provide quality education, we are highly concerned and responsible for the bright future of students. But we are helpless in this regard.

Sir, it’s our plead to have a favour so that the complaint should be sorted out. We are hoping a lot for your assistance as we are feeling ourselves totally vulnerable because we have knocked all the doors but got no positive response. Please have some strict action against the Service Provider along with the concerned persons Mr. Manish and Mr. Satyaleshwar so that nobody would be the next sufferer.
Please bear a bit pain for the students and kindly troubleshoot the concerned complaint.

With regards,
Manager
SHERWOOD SCHOOL
Affiliated to C.B.S.E., Delhi
Affiliation No. 330135
Road No. 6, Rajeev Nagar,
Patna - 24

i saroj sharma resident of bihar narkatiaganj, holding telephone no.[protected] has broadband connection, which is not woring from last two months. i has complained about in telephone office but no action has been taken place till date. i have all my bills on time.
plz take proper action and get my bb connection in working action

BSNL Broadband — inappropriate billing

sir,
i, dr. sankalp awasthi, have been using bsnl broadband since dec'2011. it was working well till march but on 30th march i shifted my residence and the landline connection was also shifted but the bill of april which was received 5 days back by me shows usage charges of over 900/- rs apart from usual broadband charges. now, nobody bothers to listen at etawah bsnl exchange and more so are saying to pay the bill. i haven't used my landline for even a single incoming/outgoing call in past 6 months. kindly help me out.

dr. sankalp awasthi
[protected]
dr.sankalp.[protected]@gmail.com

yet to get an answer. how can i comment now

bsnl/3g — data package

on service call i recharge our 3g mobile no. [protected] from Rs.750/- for 5gb for 1 month validity. but i dont have speed of 3g and i call 7 times in custmer care from our mobile no. [protected]/[protected] but costmer care never getiing asatisfactory answer to me and disconected my both phones to custmercare representative. my money and time both are waistes in your poor services
kindly reply me and solve my problem

Yeah! same is happening with me to I don't even know now where to go and find some help.
Kaustubh Pahare
Student
Bhilai(C.G)