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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 489

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D
Dinesh Gangaramani
from Ulhasnagar, Maharashtra
May 13, 2012
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Address: Thane, Maharashtra

Dear Sir/Madam,

This is with ref. to several attmepts to get information about BSNL's knew launch of new Tab product by the name of "Aakash".

I've been trying to get information about the product and procurement and more...
If I could get a sales/marketing call to give info. ab out this product at an earliest.

My mobile no. : [protected]

email ID : [protected]@indiatimes.com

Thanking you in anticipation,

Dinesh R. Gangaramani.
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    mailatshal
    from Mumbai, Maharashtra
    May 13, 2012
    Resolved
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    Resolved

    Address: Ernakulam, Kerala

    Sir,
    I'm using a BSNL mobile prepaid connection for the last 6 yrs. As per TRAI's new regulations; we can only send 200 sms per day.
    I'm always using my 200 sms daily quota at full. However, my sms counter is not getting refreshed at night. While I'm sending sms after 12am midnight, it only shows my previous day's sms balance. It's not getting refreshed for the next day. So that I'm unable to sent sms after midnight, if i used my 200 sms quota before 12.

    Sir, i requesting you to do the needful to make the system efficient for the valuable customers of BSNL Mobile.It will be a great help for us. Please look into this.


    Thank you,
    Shal Joseph.
    +1 photos
    Aug 13, 2020
    Complaint marked as Resolved 

    BSNL — not geting balance

    i have recharge my mobile no [protected] through bsnl on line recharge topup vai axis bank account the transaction has been done on dt 23/10/2009 but steel iam weating for balance cradit.

    detail as under
    receipt no-[protected]
    Tr no-Txt[protected]
    pl-look in to the matter and do the need ful.

    regards
    kamlesh sharma
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      T
      tejsubba1975
      from Mumbai, Maharashtra
      May 12, 2012
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      Address: Sikkim

      I am Tej Bahadur subba, my sim has been blocked so kindly provide me a puk code. Mobile no. [protected]
      I REQUESTED FOR PUK IN BSNL CUSTOMER SERVICE CELL ( 1503) ON 27.06.2011 AND AGAIN ON 29.06.2011 VIDE COMPLAINT NO F29AS69118 DT 29.06.2011 .

      IN SPILTE OF SEVERAL REMINDERS TO THE CS CELL, I AM YET TO RECEIVE THE PUK.

      PLEASE HELP

      - JAYANTA MADHAV
      INDIAN OIL CORPORATION
      GUWAHATI
      [protected]
      i need PUK Code of my BSNL mobile no. [protected]
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        A
        ARUN BRAHMA
        from Tirunelveli, Tamil Nadu
        May 12, 2012
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        Address: Pune, Maharashtra

        My office phone number 26054325 is also connected to Broadband.
        Since the last 5 days i.e. 7th May 2012, my Land line is getting dead quite frequently.
        As a result, my communications on the broadband also get stopped.
        At times even if Google is loaded, I am unable to reach gmail.
        My plan is Unlimited 1350 which is capable upto 3 mbps. Some thing is seriously wrong.
        Every time on lodging a complaint, the phone works for a short while and again goes dead.

        PLEASE HELP.

        for ROSARY EDUCATION GROUP
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          E
          Ekta Shah
          from Mumbai, Maharashtra
          May 12, 2012
          Resolved
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          Resolved

          Address: Ahmedabad, Gujarat

          RESPECTED SIR/MADAM,
          FROM LAST 1 WEEKS MY BROAD BAND IS NOT WORKING PROPERLY ITS SHOWING SOME ERROR AND SOMETIMES LANDLINE PHONE ALSO GIVE PROBLEM. I HAVE FORWARDED MY COMPLAINT TO SERVICE PROVIDER BUT THEY SAID YOUR PHONE LINE HAVE PROBLEM. TILL NOW NO ACTION HAS TAKEN . THIS PROBLEM HAS BEEN COMING SINCE LAST 4 MONTHS AND EVEN I LODGED A COMPLAINTS MANY TIMES WHEN I MADE COMPLAINT ON TELEPHONE THEY CALLED ME BACK AND IN VERY ROUGH VOICE THEY TOLD ME NOT TO MAKE THESE TYPE OF COMPLAINT....
          Read comment
          Aug 13, 2020
          Complaint marked as Resolved 
          I trying get this issue to solve in uttrakhand and mailed many times to district head...No response no email yet.

          so plan to complain on http://pgportal.gov.in/Grievance.aspx

          as many people can do so it will help to remove useless people from bsnl how don't know how to run a business..just eating our tax money
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            F
            fatadakod
            from Delhi, Delhi
            May 12, 2012
            Resolved
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            Resolved

            Address: Karnataka

            I have been debited by BT-ONMOBL for Rs.20/- for every month My mobile No is [protected], even after my deactivation / cancellation, SMS sent to BT-ONMOBL.

            Instead of my repeated cancellation they are debiting me for Rs.20/- per month

            I need this amount is to be refunded to me and also please cancel the subscription with immediate effect.
            Aug 13, 2020
            Complaint marked as Resolved 
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              K
              KUMAR NAVEEN 738
              from New Delhi, Delhi
              May 11, 2012
              Resolved
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              Resolved

              Address: Hoshiarpur, Punjab

              I am a customer of BSNL mobile prepaid since from 7 years .Iwant to submit a complaint that on[protected] at 9:09 pm I got a massage from 55678030 indicate that "Thanks for subscribing Xplore pack from Hyndygo at 9:09 pm for Rs.30 validity till[protected] " But I did not subscribe any such service.Without any information OR any request Rs. 30 is deducted from my balance . I want to get balance as soon as possible.In this case I already forward a complain to BSNL customer care.My complain no. is E11PB33246876.

              yours faithfully
              Naveen Kumar
              Distt. hoshiarpur
              PIN 144216
              Mob. [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
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                A
                Anupam De
                from Kolkata, West Bengal
                May 11, 2012
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                Address: West Bengal

                I want to unsbscribe this game but I forget my email id and password of indiagames..actually I never wanted to subscribe that,it happened by mistake so please send my email id and password of india games on my account..and that is"[protected]@yahoo.co.in" as soon as possible!!!!...also my land line no. is[protected]
                Dear GoD User,

                As per our record your account was already deactivated form BSNL Games on Demand on 28.03.12.

                Regards
                GoD Support Team.
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                  M
                  mksonly
                  from Bengaluru, Karnataka
                  May 11, 2012
                  Resolved
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                  Resolved

                  Address: Ranchi, Jharkhand

                  sir,
                  always love tips for girls is getting activated in mobile no. [protected], I have complain also in the month of february again two times Rs 7/ deducted for renewal of love tips for girls. please get it deactivated immediately . it should not be activate further. I am in pune and not able to connect customer care jharkhand. pune customer care not able to resolve problem as there is no record of jharkhand

                  m k sinha
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    M
                    mrinalh
                    from Pune, Maharashtra
                    May 11, 2012
                    Resolved
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                    Resolved

                    Address: East Singhbhum, Jharkhand

                    Hi, This is M K Hazra, Jamshedpur. I have BSNL prepaid connection since 2005. I am putting top-up of Rs. 50/- to talk at end of April 2012. BSNL is cutting the money of Rs.30/- on 1st may 2012 without any reason by sending me the message like" your last call value this much amount money". when i am complaining to customer care with complaint no. E02JH31202734 dated 2nd May 2012. BSNL assured that it will be resolve within 48 Hours. but till date it is not solved after reminder on 10.05.2012. so i request you to resolve the above isssue close immediately & stop all unnecessary messages to my mobile no. [protected]. Regards, Hazra
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      S
                      Satyameva Jayate
                      from Chennai, Tamil Nadu
                      May 11, 2012
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu

                      I have made a request for new land line connection in BSNL chennai but they took 2 months to give the connection the order number is [protected] and after installing the connection the line man is asking money for installing a new land line connection and also when ever i make complaint about connection these people are asking money not only here i happens everywhere 2 weeks before my friend took new connection in chrompet he paid 300 rupees for the line man if we don't pay the money they will not come for any kind of complaint if we make. if nobody take action on this BSNL will loose all their land line and broadband customers.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        A
                        anandbanra
                        from Kolkata, West Bengal
                        May 10, 2012
                        Resolved
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                        Resolved

                        Address: Sundargarh, Odisha

                        please un-subscirbe indiatimes bikini babes on this no. [protected], please sent conform message after completing .thank you
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        please un-subscribe bsnl indiatime bikini babes on this no.[protected], un subcribe http://223.165.26.118/site/t.jsp?i=2005, please sent the conform message after the word has done ,thank you.
                        ,

                        PLZ DEACTIVATE BSNL INDIATIMES BIKINIBABES, PACK (http://223.165.26.118/site/t.jsp?i=2005) ON MY MOBILE NO:[protected].

                        I am user of BSNL Service Network.
                        Please deactivate BSNL INDIATIMES BIKINIBABES, PACK(http://223.165.26.118/site/t.jsp?i=2005) on my mobile no; [protected]
                        Please deactivate BSNL INDIATIMES BIKINIBABES, PACK(http://223.165.26.118/site/t.jsp?i=2005) on my mobile no; [protected]
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                          G
                          govan 18
                          from Kodaikanal, Tamil Nadu
                          May 10, 2012
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                          Address: Chennai, Tamil Nadu

                          Hi, I have been using my BSNL mobile number for the last seven years without any problems. But last two weeks due to some untold circumstances i was not able to use my mobile and was left uncharged. When i tried to start using my mobile last two days before i found the sim got registration failed. When i contacted thecustomer service, the response from the customer serivce was very bad and not satisfactory. They were not answering properly to my question and disconnected my line. As per the BSNL policy a number should get deactivated only after 90 days which was an violation against their policy. Within in two weeks deactivation of my sim resulted in only stress.
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                            M
                            mukesh jadav
                            from Rajkot, Gujarat
                            May 10, 2012
                            Resolved
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                            Resolved

                            Address: Rajkot, Gujarat

                            I have a landline telephone connection from BSNL Rajkot District Telecome. My tele.no. is[protected] since about 10 years. I am paying the bill of this tele.connection in a yearly mode every year. This year also I paid my bill. Since 2 months above, I face the problem in connection with a loudly disturbing noise while dialing a phone. It is very difficult to hear the voice from the caller from other end. The conversation can not be completed clearly. For this problem, I inform BSNL oftenly on a regular basis. But as usual, the complaint is noted, line man came, & went with a remarks that other every this is OK the fault is in CABLE which is not in our working area, we will inform to CABLE department. That's all. Nothing is improved. I try to contact the higher authority but not in success, the given no. call did not attend. Therefore, at last I have no other option except to lodge my complaint through net to customer care to solve the problem. I hope to get the solution for my problem at an early date. Plz.do the needful at the earliest possible.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              S
                              Shriyam Shukla
                              from Rampura, Punjab
                              May 10, 2012
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                              Address: Rajasthan

                              Dear Sir ,
                              I have bsnl 3G prepaid connection mob no [protected]. On dated 08/05/12 i have recharged it by Rs. 50. I have never asked you for any value pack services., still Rs 5 is being deducted daily for this. Pl. look into this and arrange to stop this unauthorized deduction & refund the deducted amount as soon as possible.
                              sincerely yours,
                              Brijendra Kumar Shukla.
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                                B
                                bonduluko
                                from Ahmedabad, Gujarat
                                May 10, 2012
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                                Hi, My mobile number is [protected]. BSNL Fever Service pack has been activated on my number without my consent (starting from April 2012) and money is being deducted automatically. I HAVE NEVER EVER APPLIED FOR ANY SERVICES EITHER BY SENDING SMS OR CALLING ANY NUMBER. Even after unsubscribing the said service, money is being deducted from my account.

                                Kindly refund all deductions on this account and unsubscribe the said service.

                                T C Lukachan
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                                  V
                                  vinshu979
                                  from Gurgaon, Haryana
                                  May 10, 2012
                                  Resolved
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                                  Resolved

                                  online recharge not done but amount deducted

                                  Address: Visakhapatnam, Andhra Pradesh

                                  hi sir this is vikas from bihar today i have recharged my sister's bsnl gsm prepaid no [protected] of Rs 55 through online.but she got a message that your last recharge was unsuccessful but i got transaction id also and the amount was also deducted,pls take necessary actions,i have also contacted to c/care no [protected] the executive named mr vicky told me that he will not do any action since he is from bihar bsnl office and cant solve...
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                                  A
                                  anilrvunl
                                  from Hamirpur, Himachal Pradesh
                                  May 9, 2012
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                                  Address: Maharashtra

                                  I am trying know what is the procedure to change BSNL 3G data number?? because that number belongs to rajasthan and now I ve been transferred to pune, I am trying to know abt this since four days and you BSNL maniacs are not even receiving calls ?? if i wont get results in 2 days I gonna file a case for sure, and will throw your data card in front o[censored]r one of offices, you sick govt people never match to modern world speed, damn it
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                                    A
                                    Amit Mukherjee
                                    from Kolkata, West Bengal
                                    May 9, 2012
                                    Resolved
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                                    Resolved

                                    Address: Bankura, West Bengal

                                    Please unsubscribe Handygo fever offer from My bsnl no. [protected].I didn't request or respond to any call or sms to activate this service. Now bsnl twice did this to me. Without any request they activated this service to my mobile no and unauthorizedly deducted Rs. 8/- on each occassions. Kindly Unsubscribe me from this service.
                                    Thanks.and i am wrongly charged for this as i have never activated it...
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    BSNL fever offer handygo — unauthorized charged

                                    Please unsubscribe Handygo fever offer from My bsnl no. [protected].I don't need any service on my mobile.Kindly Unsubscribe me from this service.
                                    Thanks.and i am wrongly charged for this as i have never activated it... whenever i am trying to unsubscribe error message comes deducting rs2 from me..

                                    Handygo — subscribe without any request

                                    Please unsubscribe Handygo fever offer from My bsnl no. [protected].I don't need any service on my mobile.Kindly Unsubscribe me from this service.
                                    Thanks.and i am wrongly charged for this as i have never activated it...
                                    Unauthorized charged by bsnl as they subscribed me without any request
                                    Please unsubscribe Handygo fever offer from My bsnl no. [protected].I didn't request or respond to any call or sms to activate this service. Now bsnl twice did this to me. Without any request they activated this service to my mobile no and unauthorizedly deducted Rs. 3/-after every 3 days . Kindly Unsubscribe me from this service.
                                    This is too much if this is going to continue like this i will launch a complain against BSNL ..And the worst part is when i am sending msg for unsusbcribe it is deducting Rs2 and then the reply msg is send as sorry wrong msg (but how is that possible when u are sending me the msg to unsubscribe with the codes and when i am not at all doing anything wrong)
                                    Thanks.and i am wrongly charged for this as i have never activated it...
                                    JUST GO ON THIS SITE http://www.pgportal.gov.in/Grievance.aspx AND SOLVE UR PBM WITH IN THREE DAYS

                                    FEVER offer from handygo — Unauthorized subscription

                                    I have never subscribed for any FEVERoffer from Handygo but still Rs 8 gets deducted from my balance every week. The unsubscribe message service is not working, I have send the message to unsubscribe many times.
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                                      vijayancomp.
                                      from Chennai, Tamil Nadu
                                      May 9, 2012
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                                      Address: Chennai, Tamil Nadu

                                      Sir, I had registered DND in the year 2011 and is now active. But I have been receiving sms from the following mobiles. I made proper complaints to 1909. Received message saying that your (my) complaint was registered and (you) I would be receving complaint Number. Afterwords I did not receive any Number or taking action on the operator. When I try to log in to BSNL complaint page it was not opening but displaying as "time barred- Try again to log in". No Action was taken by the BSNL authorities
                                      (i) [protected].on 08=05-2012 at17.04 hours
                                      (ii) [protected] on[protected] at 18.08 hours
                                      I request to kindly take action to on the operator/ telemarketers to levy fine Thanks M. Vijayavelu
                                      Dear Sir/Madam,
                                      Greetings,

                                      I am Santhosh living at attur, And subscriber of BSNL Prepaid cellular
                                      -Student plan [protected] .Due to some unidentified mistake, i am
                                      receiving
                                      some message showing as follows

                                      http://wap4.indiatimes.com/wapsub.html?t=subwapmodel30&p=dd&a=1

                                      Kindly stop this message and protect from amount deduction from my
                                      account.

                                      Regards,

                                      santhosh kumar

                                      Rajaji colony

                                      Attur
                                      salem-636102

                                      BSNL — unnecessary messages

                                      Sir,
                                      I want to stop receiving unwanted advertisements to my bsnl no : [protected].I haven't subscribed to any services.
                                      Sir,
                                      I want to stop receiving unwanted advertisements to my bsnl no : [protected].I haven't subscribed to any services

                                      BSNL — unnecessary sms

                                      I am a BSNL customer. My mobile number is [protected]. Kindly stop the daily SMS from
                                      http://wap4.indiatimes.com/wapsub.html?t=subwapmodel30&p=dd&a=1
                                      Thanks/Regards
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