Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Deduction of Rs.8/- every week without subscription and not responding to unsubscribe request

I have not subscribed to any FEVER OFFER in BSNL prepaid mobile service. However Rs.8/- being deducted every week stating that "Thanks for subscribing FEVER offer" from NO:[protected].
They are not responding to UNSUB FEVER request sent to 55678 but still they chage Rs.2 for each SMS.

Please stop this offer and deducting the amount and take stringent actions against the company.

SIR,
I AM ROSA ANTONY.I AM A SUBSCRIBER OF BSNL LANDPHONE SERVICE.I APPLIED FOR ECR PAYMENT OF BILL THAT IS BILL AMOUNT DEBITT DIRECT FROM MY BANK ACCOUNT.I APPLY FOR THIS SERVICE IN FEBRUARY 2012.THIS SERVICE ACTIVATE NOW.IN 4th MAY 2012 DEBITTED RS 276/- FROM MY SBT ACCOUNT.MY LAST BILL AMOUNT WAS SAME 276/-.BUT I ALREADY PAYED THIS AMOUNT IN CASH AT POST OFFICE IJK. HOW CAN I RETURN MY EXTRA PAYED AMOUNT 276/-.THANK YOU

I had disconnected my broadband from landline connection in march
I had the confirmation of disconnection over phone
But still I had broadband charges for the past two months including this month also
my landline no. is[protected]
my account no. is [protected]

my latest bill no is:[protected]

To
bsnl customer services

my name is RAJKUMAR AGRAWAL & my cell no is [protected]
I want to deactivate cricket news alerts
i sent the message CAN CRIC to 56505 many times but all times result is message sending failed
So please deactivate that service

Sir,
My mobile no is [protected].B.S.N.L PRE PAID. I am getting news alerts. every month amount has been deducted .But now I want to unsubscribe the news alerts. I have received sms stating your subscription will be renewed on 15-05-12.to unsubscribe call 12555363. When I dialed this No i could hear a voice describing the bsnl mobile services. How could I unsubscribe the news alerts and save the money. when i contacted the customer service center, they say i must give written complaint in person to A.E. of b.s.n.l.Please help me what i should do to unsubscribe the news alerts.of BT-ONMOBL
S.SANTHA.

bsnl land phone with broadband connection bearing no.[protected]. no response from the authorities. approached higher authorities upto Div. Engineer level but in vein. phone and broadband DEAD since 22nd April, 2012

sir last 10 days not work my broadband internet,many time complaint nothing do.please help me.2865195

Fraud SMS from BSNL for cheating consumers:

I got a SMS from BSNL service provider as below:

"Name:
Number: BS-6BSASM
Content:
BSNL 2G prepaid GPRS/EDGE data plans:Just recharge with data [protected]@ Rs 98,get 2GB data with 30 days validity & STV @Rs 302,get 8GB data with 90 days validity.
Time: 12/05/2012 15:03:21"

but when I got recharge with Rs.302/- I got 1022 data with 60 days validity only and download speed also does not exceed more than 150kbps in my 3.6mbps USB 3G data card....

Sir,
I am holder of prepaid connection No-[protected]. On 12/05/2012 I have sent Rs-50/- as TOP UP value to enhance my talk value balance through internet banking service of State Bank of India.The amount of Rs-50/- had already been deducted from my Saving account and I got the message from SBI that the was successful "12-May[protected]May-2012) TO TRANSFER MB[protected] BSNL,TOPUP,[protected],BSNL TRANSFER TO[protected] Rs-50.00" but the balance of my connection remained unchanged.
Later I have had requested to the customer care service personnel for several time but some times they asked me to wait for few hours or they denied to take any step as it was not shown in my account.Therefore it is requested to take proper action to update my balance as soon as possible.
Thanking you.


yours' faithfully.
Sandipan Ganguly.

SIR,
I'M PRATAP FROM PATHAPATNAM USING BSNL BROADBAND. IN PATHAPATNAM BSNL BROADBAND IS FREQUENTLY DISCONNECTING AND SOME TIMES SLOWS DOWN. AND WHEN WE ASK IN LOCAL BSNL OFFICE THEY JUST TELLING WE'LL SEE BUT THE PROBLEM IS REPEATING, SOME TIMES IT IS DISCONNECTING AND RECONNECTING FOR EVERY FIVE MINUTES.

Dear Sir/Madam,

This is with ref. to several attmepts to get information about BSNL's knew launch of new Tab product by the name of "Aakash".

I've been trying to get information about the product and procurement and more...
If I could get a sales/marketing call to give info. ab out this product at an earliest.

My mobile no. : [protected]

email ID : [protected]@indiatimes.com

Thanking you in anticipation,

Dinesh R. Gangaramani.

Sir,
I'm using a BSNL mobile prepaid connection for the last 6 yrs. As per TRAI's new regulations; we can only send 200 sms per day.
I'm always using my 200 sms daily quota at full. However, my sms counter is not getting refreshed at night. While I'm sending sms after 12am midnight, it only shows my previous day's sms balance. It's not getting refreshed for the next day. So that I'm unable to sent sms after midnight, if i used my 200 sms quota before 12.

Sir, i requesting you to do the needful to make the system efficient for the valuable customers of BSNL Mobile.It will be a great help for us. Please look into this.


Thank you,
Shal Joseph.

I am Tej Bahadur subba, my sim has been blocked so kindly provide me a puk code. Mobile no. [protected]

My office phone number 26054325 is also connected to Broadband.
Since the last 5 days i.e. 7th May 2012, my Land line is getting dead quite frequently.
As a result, my communications on the broadband also get stopped.
At times even if Google is loaded, I am unable to reach gmail.
My plan is Unlimited 1350 which is capable upto 3 mbps. Some thing is seriously wrong.
Every time on lodging a complaint, the phone works for a short while and again goes dead.

PLEASE HELP.

for ROSARY EDUCATION GROUP

RESPECTED SIR/MADAM,
FROM LAST 1 WEEKS MY BROAD BAND IS NOT WORKING PROPERLY ITS SHOWING SOME ERROR AND SOMETIMES LANDLINE PHONE ALSO GIVE PROBLEM. I HAVE FORWARDED MY COMPLAINT TO SERVICE PROVIDER BUT THEY SAID YOUR PHONE LINE HAVE PROBLEM. TILL NOW NO ACTION HAS TAKEN . THIS PROBLEM HAS BEEN COMING SINCE LAST 4 MONTHS AND EVEN I LODGED A COMPLAINTS MANY TIMES WHEN I MADE COMPLAINT ON TELEPHONE THEY CALLED ME BACK AND IN VERY ROUGH VOICE THEY TOLD ME NOT TO MAKE THESE TYPE OF COMPLAINT....
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I have been debited by BT-ONMOBL for Rs.20/- for every month My mobile No is [protected], even after my deactivation / cancellation, SMS sent to BT-ONMOBL.

Instead of my repeated cancellation they are debiting me for Rs.20/- per month

I need this amount is to be refunded to me and also please cancel the subscription with immediate effect.

I am a customer of BSNL mobile prepaid since from 7 years .Iwant to submit a complaint that on[protected] at 9:09 pm I got a massage from 55678030 indicate that "Thanks for subscribing Xplore pack from Hyndygo at 9:09 pm for Rs.30 validity till[protected] " But I did not subscribe any such service.Without any information OR any request Rs. 30 is deducted from my balance . I want to get balance as soon as possible.In this case I already forward a complain to BSNL customer care.My complain no. is E11PB33246876.

yours faithfully
Naveen Kumar
Distt. hoshiarpur
PIN 144216
Mob. [protected]

I want to unsbscribe this game but I forget my email id and password of indiagames..actually I never wanted to subscribe that,it happened by mistake so please send my email id and password of india games on my account..and that is"[protected]@yahoo.co.in" as soon as possible!!!!...also my land line no. is[protected]

sir,
always love tips for girls is getting activated in mobile no. [protected], I have complain also in the month of february again two times Rs 7/ deducted for renewal of love tips for girls. please get it deactivated immediately . it should not be activate further. I am in pune and not able to connect customer care jharkhand. pune customer care not able to resolve problem as there is no record of jharkhand

m k sinha

Hi, This is M K Hazra, Jamshedpur. I have BSNL prepaid connection since 2005. I am putting top-up of Rs. 50/- to talk at end of April 2012. BSNL is cutting the money of Rs.30/- on 1st may 2012 without any reason by sending me the message like" your last call value this much amount money". when i am complaining to customer care with complaint no. E02JH31202734 dated 2nd May 2012. BSNL assured that it will be resolve within 48 Hours. but till date it is not solved after reminder on 10.05.2012. so i request you to resolve the above isssue close immediately & stop all unnecessary messages to my mobile no. [protected]. Regards, Hazra