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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 491

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B
Bhupender Sharma
from Noida, Uttar Pradesh
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PHONE IS OUT OF ORDER

Address:Rewari, Haryana

Dear Sir,

This is to complaint you about the landline phone[protected] which is out of order from the last one year and we have complained so many times but no response, we have taken one no from the internet(Mr. OP sharma) now he has got retired. And we are trying the no[protected], it says buzy all the times and one another no[protected] no body is picking up the phone, plz suggest what to do we are in a very fix problem,...
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J
jahiruddinahmed
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid Service of BSNL

Address:Dibrugarh, Assam

i have two BSNL prepaid mobile no. and one is [protected] and there is available balance in the account Rs. 95/- but validity is expired on 14/04/2012. i can recharge for Rs. 21/- for 90 days validity but when i recharge they can block my no. and view 0 balance in my account and another mobile no. is [protected] and there is available balance Rs. 235/- but bsnl automatically add dilar tune in this no. and cut money for this service and there...
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S
Sohil Anver
from Delhi, Delhi
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deactivate

Address:Sawai Madhopur, Rajasthan

sir,please deactivate bsnl indiagames my account
my phone no.[protected]...
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R
Raj Kumar Pandey
from Lachhmangarh Sikar, Rajasthan
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Deactivation of BSNL Music On Demand

Address:Sonbhadra, Uttar Pradesh

Kind Attention:- Concerned Officer

Dear Sir / Madam

I don't need "Music on Demand" at all. Hence, this should be deactivated immedmiately from my account.In fact, I never had demanded it. I surprise how this has been activated with my account without my interest for which I am being charged Rs 149 per month for last 8 months without my usage even for single minute till now. I am continuously trying...
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M
Manoj Kumar Suneja
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Billing

Address:Ranchi, Jharkhand

Despite my security deposit of Rs.5000/- and refund amount of Rs 2209/77,
BSNL has disconnected phone.I had sent complaints to CMD, BSNL. But no action has been taken to restore.They shows outstandings, But when deducting my refunds, still i have a credit of Rs.502/20 with BSNL and security deposit Rs. 5000/-
If the CMD will not take care then to whome I should make complaint....
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K
kprabhakaran245
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service denied

Address:Kottayam, Kerala

Kottayam,
30.04.2012


K. PRABHAKARAN,
“ ROHINI “,
KUDAMALOOR. P.O.,
KOTTAYAM – 686 017
Ph: 2393018
Mob:[protected]





The Junior Telecom Inspector,
BSNL,
Kudamaloor Exchange,
Kottayam – 686 018.



Dear Sir,


Sub: BB connected. But could not access any page...
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A
Ashutoshsahu
from Hyderabad, Telangana
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No Credit of Essay Rs50/-

Address:South 24 Parganas, West Bengal

non credit of easy recharge
I have done easy recharge of Rs. 50.00 from EasyMobileRecharge on 28/04/2012 . My mobile no. is [protected].
It was for recharge for Top-up . As per the Shop concern the balance is deducted from his main A/c and receive the following message,
YOUR TOPUP [protected] HAS BEEN REGISTRED ON 28/4/202 AT 6:53;9 pm.[protected]
Till now i am not receive any Message of success recgarge,
br...
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V
Vivek Attri
from Delhi, Delhi
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same money and bandwidth decreased 1/4 times

Address:Bathinda, Punjab

i was paying 900 rs for bsnl wimax from january onwards... without notification they decreased the bandwidth 1/4 times and now speed is very very slow and money is same... disappointed.. i called them so many ties to check the speed...they say they will come to check but they never ever come.. now i have no option left rather than to cut my connection...
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A
aakaslop123
from Bargarh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband connection

Address:Sambalpur, Odisha

i have been using broadband from last 2 years and from last 6 months my broadband is not working. i tried to contact sdo.a broadband officer but they didnot respond and used abusive language.so kindly necessary action should be taken against such government organizations....
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K
knsudharshan
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LATE IN PORTING MY MOBILE NUMBER

Address:Adilabad, Andhra Pradesh

dear sir,

i have applied for MNP from BSNL network to IDEA on 13/04/2012 today is 29/04/2012 till now the request of porting is not approved fron BSNL to IDEA,
Please help me in this regard

MNP NO.: +91-[protected]

With Regards,
K.N.Sudharshan...
+1 photos
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H
Harpreet Singh
from Jammu, Jammu and Kashmir
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pole in my property

Address:Jammu, Jammu and Kashmir

A BSNL street pole in front of my house no-334, sec-3, upper gadi garh, jammu pin-181101 is placed in my property and is damaged by some heavy vehicles and is now effecting my property.This heavily leaning street pole must be removed immediately befoe any harm is caused to life and property.




Harpreet Singh
s/o Bachitar Singh
h.no-334, sec-3
po-miran sahib, dist. jammu
pin-181101...
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H
himanshuasha
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to stop a service

Address:Jaipur, Rajasthan

Rs.10 are being deducted for rubaru service of BSNL and I am unable to get it stopped...
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C
Ch.Asha Jyothy
from Hyderabad, Telangana
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lost of sim

Address:Hyderabad, Andhra Pradesh

Dear Sir,

I lost my phone Celkon C88 with sim please block my sim [protected]

Asha Jyothy...
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V
vanendu vaidya
from Vadodara, Gujarat
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deduction of unspecified charges

Address:Kutch, Gujarat

I AM USING 3G SIM CARD ONLY FOR COMPUTER APPLICATION SINCE SAME IS ACQUIRED. TIME TO TIME I GET DATA RECHARGED.
BUT BULK DEDUCTION OF CHARGES TWICE FROM MY MAIN BALANCE IS NOT UNDERSTOOD.
I DONOT KNOW HOW TO AVOID SUCH DEDUCTION.WHEN APPROCHED PESSONALLY COULD NOT GET ANY EXPLANATION.
MY MOBILE NO, [protected]
HOW I TOKNOW WHY SAID CHARGES ARE RECOVERED ? AND HOW TO STOP SUCH DEDUCTION?
AROUND Rs> 150/-...
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K
kprabhakaran245
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband not working since connected

Address:Kottayam, Kerala

Sir,
I have applied for a BB connection on February 21st,2012. After so many days of toiling to get the connection I got the connection on 13th April 2012. But I could not even just open a single site yet.

On complainning to the JTO, he replied that the moderm is faulty and has to be replaced. I took the moderm to the BSNL NIB section at Kottayam and checked and they certified that the moderm has no problem. In...
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S
soumyajobs.9
from Mumbai, Maharashtra
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Chat messenger deactivation

Address:Ernakulam, Kerala

My mobile number [protected] is receiving a message from No.+55888015 that "Thanks for using our Chat Messenger. Your Service has been renewed for next 30 days. Rs.15 charged." Now I want to deactivate or unsubscribe the said Chat Messenger Service, and my amount is deducting every month since 3 or 4 months. Help me in this regard and get deactivate or unsubscribe the above said service....
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S
subha123
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACTION PENDING FOR DEAD LAND PHONE

Address:South 24 Parganas, West Bengal

My land line phone no is[protected]. The phone is dead around for 3-4 months. I made a complain with docket no- [protected] dtd. 22.02.2012.
Till date no action has been taken by BSNL authority even after repeated persuasion over phone and physically at Bidhangarh tele ph-exchange, kol-66. and head office too.

My humble request to take the corrective measure at earliest because my mother ailment & staying alone...
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J
jeswantjm
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Messy meter reading/General indifference

Address:Bangalore, Karnataka

Bangalore BSNL landline users had an excellent facility to ascertain their phone meter reading 24x7 - an IVR service by calling up 1679. Evidently BT (not British Telecom) could not spare a line & got one of its minions to respond to calls from subscribers - strictly on weekdays & within working hours. Why discard an excellent system & fall back on a tired churlish live response system? Only another minion somewhat higher up the...
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A
aluvala_suman
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Landline is not working since 1 week.

Address:Bangalore, Karnataka

My BSNL landline is not working almost from one month and my broadband connection is not working from almost 1 week. Usually BSNL broadband connection workds hardly 3 to 4 days in a week. Most of the time it will be down. But every month i am paying 836 rupees as rental. I complained to the BSNL customer care hell a lot of times. They will note down the complaint gives me complaint number and that's et, no response after that. I[censored] check...
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A
Aditi Goyal
from Delhi, Delhi
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Bad service and ignorance on the part of BSNL Kota, Rajasthan

Address:Kota, Rajasthan

The company has the monopoly in internet services in the city and they take undue advantage of it. I am a customer of BSNL broadband for around 7-8 yrs now and have always faced some problem or the other every now and then. I had no other service provider to switch to as only BSNL is the one providing internet services in the city.
My line has some problem due to which i face connectivity issues very often (at least 10 times a day)...
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