Bharat Sanchar Nigam [BSNL] Complaints & Reviews

phone dead but no response frm autority
telephone dead
My telephone details is [protected].
From last 90 days, telephone is dead.
I have complained throughfault reporting.
There was no response.
we given complained him for the dead telephone. but no staff of bsnl has yet come to rectify the problem.
This is a pathetic condition of bsnl services in this competitive time.
If still my complaint is not sorted out,
I am planning to dis-connect my telephone.myfather continuously complaining but still there is no action against this case,

please do the needful
Shreeram
[protected]

today i wanted to free my bsnl to bsnl local voice calls for one month. but i was not sure to recharge with how much amount. so i asked customer care at 1503. he told me to get recharge of Rs. 301 . the call was made me at 1:30 pm on 7 may 2012. and when i goto recharge shopee and recharged with 301 rs. i donot get free calls instead i got 8 gb free data internet. which i never expected. so the information given to me was wrong. and i have to bear a loss of rs. 301 and wastage of time too. and when i talked to 1503 again they say it is not our fault, sorry. we cant do nothing. please help me
mobile no. [protected]
name- gagandeep singh

I had requested to shift my telephone connection from IIM-B area to Koramangala on 21-Apr-12. The order for this need to be given by Jayanagar office which did not happen. I had already shifted my Home in the month end and was concerned my connection would be misused.

So I walked into the commercial office Jayanagar on 5-Mar-12, to check what was holding it back. There I noticed that the file was just lying in a pile of similar files without anyone acting on it and there were other customers there for the same reason. When I navigated with people there, they kept directing me to one another and never took steps to action the file. I want to bring to notice the lethargy shown by employees in doing their job and also ignoring customer requests of safe custody of their connection.

Today is 7-May-12 and even after me walking into Jayanagar office to expedite the transfer, still the connection has not been disabled in my old location. I am completely unhappy with BSNL and would be more than happy to discontinue my connection and move to a different provider.

Dear Sir,
I live in Dumka at bypass road, dudhani. I have purchased my 3G prepaid SIM from Singhania Marketing, singhania katra,Dumka, dated on 02/04/12. My 3G SIM No. is [protected].The problem is that when I open/connect internet at that time tower strength shows good and the speed is so good with 7.2 mbps but after some time it shows disconnected and therafter it is open with Gprs which is too slow with 86.5 kbps.
Therefore, I request you to look into this problem and solve it as soon as possible.

Thanking You
Yours Faithfully
kaushik Kumar sahay
bypass road, dudhani
dumka
ph. [protected], [protected]

Respected sir
Namaskar,
I have a firm of shree ranchhodrai construction company at Limdi, Ta : Jhalod, Dist : Dahod, and in it there is a connetion of BSNL telephone( [protected] &[protected] also broad band on [protected] which is not working from week ago as complaint to BSNL office they are not able to solve the problem as net is necessary as tender is filled on line and on line royalty pass are also isssued, kindly requesting you that net can be started on [protected] as early as possible,
Maheshbhai Ramanbhai Mori( Mo: [protected])

My BSNL TELEPHONE Number [protected] TELEPHONE BILL OF ACCOUNT NO ( [protected] ) service Problem . But when I contact bsnl costumer care service they are not help to me. So I want to take some for this problem. Please Solution My Service Problem.............

Customer ID [protected]
Account Number [protected]
Phone Number [protected]

Contact Information - Email Address - raomanoj.[protected]@gmail.com
Smt. MUNNI DEVI
SH KANWAR SINGH VILL RASOOLPUR
PACHERI KHURDPACHERI JHUNJHUNU JHUNJHUNU
RJ
333515
India

As you know, most o[censored]s or atleast some o[censored]s are gamers who play online. What we search for in an internet connection is the ping, not speed.
Unfortunately most BSNL connections are having 300+ ping on Mumbai servers (50 is considered playable ping) After 10 am and before 7pm daily, making it impossible for gamers to play games.
It has been going on for quite a few weeks and for numerous people around india. What should we do? BSNL never picks up calls so we are helpless through landline and they don't have a complaint registering website.

Dear sir,

Today In my BSNL Prepaid mobile balance amount 30/-rs with out my permission auto deducted & massage coming from this no: +[protected] spicy jokes service activated for 30days.With out my permission how this service activated?

Mobile No :[protected] (BSNL)


Please do the needful above subject & take N/A

Regards,
Ch.Bhanu Prasad.

I have not subscribed to any FEVER OFFER in BSNL prepaid mobile service. However Rs.8/- being deducted every week stating that Thanks for subscribing FEVER offer from NO:[protected]. They are not responding to UNSUB FEVER request sent to 55678. Please stop this offer and deducting the amount from last two months and take stringent actions against the company.

My landline number is dead past 2 weeks despite my complaints to local(Elumattur) exchange several times. please respond. I'm paying bill in vain.
And the below mentioned link is not working for online complaint registration.

http://portal.bsnl.in/bsnlcca/GeneralComplaint.aspx

Telephone No : 2333967

Dear sir,
My BSNL sim card has been lost yesterday , my sim card was in roaming status, its no is [protected], I request you to plese lock the sim card. It was issued to Mr Gopal kumar resident of vadodara, gujrat. We lost it at begusarai,bihar. So kindly i request you to lock the sim card.

Thankyou

My client's BSNL Prepaid SIM No.[protected]Phone no. [protected], Name - Jagdish, Sim is issued from District-Pithoragarh, Uttarakhand) blocked and phone required PUK No., BSNL customer Care Service unable to provide it,

pls provide PUK No. on phone no [protected] or [protected] or Via Email on - [protected]@yahoo.com

UK VERMA

I received a call from BSNL [protected] and call person is i think Mr.Sumit,he told about NexG Tv.He confirmed me without activation amount will not deducted but soon after sending the message on my mobile [protected] amount deducted from my balance and in this message already written that you have activated this service with a link to activate the service.I not activated the service but BSNL send the link with the information about the activation of service.I called back 4 times to BSNL call centres but all in vein.With such attitude received from BSNL i strongly feel BSNL have the tendency to loot the customer by such mean practices.

so i want to lodge my complain to refund my amount.

thanks,

Narendra Pal Singh - [protected]

Dear Sir,
Since last few months I am getting SMS once in each 10 days from[protected] that a sum of Rs 10/10 days are being recovered from my balance on the head of Wall Paper Pack.I do not know what is it and how it happened.I want to discontinue this immediately.I did send an e-mail to [protected]@bsnl.co.in which bounced undelivered.

I will be pleased if this subscription is dis continued.

Thanking you,
AKPanda
Mob[protected]

Dear Sir,

We have applied online through BSNL website for a new broadband connection. We were provided with a lead id for reference. The next day a guy came and collected the documents and Rs.500 as deposit amount. He also told us the connection will be provided within 8 to 10 days time. Its already been 10 days and we still did not get any acknowledgement or status update on our application. The person who collected the documents is not even picking the call. we are not getting any response from Customer Care even. We had been given 3 numbers already by customer care which doesnt even work. Our Lead id is KABAN[protected].
Please let me know how to proceed.

Regards,
Seethalakshmi.S

I requested to shift my BSNL Land line along withe broadband from Jayanagar to NS Palya.I submitted theis request on March 29the and its been more thean a monthe and notheing much has happened.When I call thee helpline or thee SD I don't get any response.Also yesterday one person from thee BSNL came and connected thee line but theere is no dial tone.On top of all theis today I got a bill of Rs 782 for thee monthe in which I did not get any service and my Landline was disconnected.

Sir
I live in Bidholi Dehradun via pramenagar from the last few days my broadband is not working because of some problem. When I called to the complaint no. ([protected]) of the exchange no body is picking the call and after that when I calles to the SDO of the bsnl exchange regarding the complaint he said me to call at landline no. then I again tried on the landline no. but then also no. body is picking the call after that I again called to the SDO and then the SDO shouted on me and abused me when I said him that I want to know about the broadband he start speaking on my status and level that he will show me my level he will show me what he is that he said me that how I dare to call him and all blaha blaha blaha in short he abused me and talked in a very rude way I want that the strict action has been taken against him and tell him that how to tackle with the customers and plzz tell him that what rights every lay mam have in India so in future he never talk about any ones level or to show anyone anyone's level.
with Regards
Harmani Singh Jolly

My mobile No.[protected]. I have been receiving SMS fromBT-ONMOBILE which are quite unwanted, worthless and irritating. How to get rid of this menace, Further, they charge me Rs. 5 per month to irritate me further. S O S

I am a resident of Indira Colony, Bani Park, Jaipur. I was availing the BSNL Broadband 750 Unlimited connection. From April 18th, 2012 my broadband connection started giving trouble so I launched a complaint on 1500. The complaint no. given was 706135 and the person assured that the problem will be resolved within a day but the problem remained as it is and whenever reminded on 1500, the person reassured again and again that “the problem will be resolved within a day”. Finally on May 2nd, 2012 I re-launched another complain on 1500. The complain no. given was 7615463 and the person assured me with the same dialog “the problem will be resolved within a day”. Half an hour later I got a call from[protected] and the person assured that we are sending a service engineer within an hour. A day has already passed and neither had I seen the service engineer nor I re-heard anything to confirm the problem resolution till now. Ironically, today when I called[protected] hoping to talk to the concerned person I heard on the other end “This Telephone no. does not exist.

I wonder that are we supposed to get such type of services from govt. sectors despite when the bills are paid on time. Its pity …..

I would be highly obliged if anyone get this problem resolved.

Indrajeet Bhattacharya
143, Indira Colony, Bani Park, Jaipur
Resi:[protected]
Mobile: [protected]

Sir,
With respect due that , I am a customer of your BSNL , Gurgaon branch, Patel Nagar, H.N-1059/5 having Telephone Number 2301305 with your broad band plan 625.

Since near about 1 month , phone line has been disconnected & we are unable to work through
this internet facility. Nobody is taking responsibility for working it properly.

We have already complained so many times, but the result is zero. We have to pay the BSNL rental charges only.

So, I request you to kindly necessary action to the concern person & should be working properly for which we can get the net facility soon.

Most Respectfully,
Abhaya kumar panigrahi
Patel nagar
Gurgaon
PH No-2301305
Mob no-[protected]